Re: Slashdot: UK ISP PlusNet Testing Carrier-Grade NAT Instead of IPv6

2013-01-28 Thread Neil J. McRae


On 17/01/2013 14:29, Brandon Ross br...@pobox.com wrote:


AND game developers who build IPv6 functionality into their products.  Do
you hear us, PS3 and Xbox?

Oscar, make sure you are telling your favorite game developers that they
need to support IPv6 if they want to avoid the NAT mess.


Indeed, the Wii-U launched less than a month ago doesn't have V6 support
either.

Regards,
Neil.





Re: Slashdot: UK ISP PlusNet Testing Carrier-Grade NAT Instead of IPv6

2013-01-28 Thread Neil J. McRae


On 18/01/2013 17:48, Joe Maimon jmai...@ttec.com wrote:

Suppose a provider fully deploys v6, they will still need CGN so long as
they have customers who want to access the v4 internet.


Yes indeed, and the smart folks who thought (clearly didn't!) about how
the best way to manage IPV6 and IPV4 in the access network have made this
really quite difficult. Much more so than it had to be.





Re: IPV6 in enterprise best practices/white papaers

2013-01-28 Thread Jay Ashworth
- Original Message -
 From: Pavel Dimow paveldi...@gmail.com

 I have read many of those ipv6 documents and they are great but I
 still luck to find something like real word scenario.
 What I mean is that for example I want to start implementation of ipv6
 in my enterprise according to mu knowledge so far

[ ... ]

To paraphrase Guy L Steele:

If we are this far on into the new IPv6 world and that question is not
one which can be answered by a link on the first page of ghits for
'implementing IPv6', then the IPv6 people have blown it badly.

Cheers,
-- jra
-- 
Jay R. Ashworth  Baylink   j...@baylink.com
Designer The Things I Think   RFC 2100
Ashworth  Associates http://baylink.pitas.com 2000 Land Rover DII
St Petersburg FL USA   #natog  +1 727 647 1274



Re: IPV6 in enterprise best practices/white papaers

2013-01-28 Thread Eugeniu Patrascu
On Sat, Jan 26, 2013 at 11:26 AM, Pavel Dimow paveldi...@gmail.com wrote:
 Hi,

 I have read many of those ipv6 documents and they are great but I
 still luck to find something like real word scenario.
 What I mean is that for example I want to start implementation of ipv6
 in my enterprise according to mu knowledge so far
 my first step is to create address plan, then implement security on
 routers/switches then on hosts, and after that I can start to create
  record and PTR recors in DNS and after that I should configure my
 dhcp servers and after all has been done I can test ipv6 in LAN and
 after that I can start configure bgp with ISP.
 Is this correct procedure? Any thoughts? If all is correct I have a
 few questions..

 Regarding DNS, if I give a /64 to host using SLAAC or DHCP how do I
 maintain PTR for this /64? I should use DDNS?
 What do you use in your enterprise SLAAC or DHCP? If SLAAC why not DHCP?
 Any other hints/tips?


As being personally involved deploying IPv6 on an enterprise network,
here's how I did it (keeping in mind the fact that we have our own
ASN):

- get a /48 PI from the local LIR
- configure the border routers to announce the prefix and do
connectivity tests (ping Google/Facebook addresses using an IPv6
address from our own /48 - loopback on the router)
- configure IPv6 addresses on internal router and do connectivity tests again
- configure firewall interfaces with IPv6 addresses and again connectivity tests
- configure IPv6 firewall rules (mostly a mirror of the IPv4 rulesets)
- configure IPv6 address on DMZ servers (actually the first one
configured were the DNS servers)
- do connectivity tests again
- publish IPv6 records for the DNS servers and for the domain and run
ping/telnet 80 tests from another ipv6 enabled network to check that
everything is OK.
- publish  records for all the hosts in the DMZ and making sure
all the services available on IPv4 were also available on IPv6
- did the same for the servers in the Server network
- last stept was to enable IPv6 on the nework that served the users
using RA with the stateful configuration bit set on the firewall and
DHCPv6 to serve up DNS servers for IPv6

Yes, I know there are a lot of connectivity tests but it allowed me to
check that routing was working and ports were open on the firewall as
expected as I got deeper and deeper down the rabbit hole :)

PTRs are only enabled/published for servers and user networks, but
it's not announced on the internet.

It's working fine since August-September of 2011 without issues in a
dual stack environment.
I thought about running pure IPv6 inside and do 6to4, but it's too
much of a headache, not to mention that not all the internal equipment
knows about IPv6 - L2 switches, some terminal servers and so on.

If you're not sure about things, do it on the equipment with the
lowest operational impact and see how that goes.

Eugeniu



Re: IPV6 in enterprise best practices/white papaers

2013-01-28 Thread Mukom Akong T.
On Mon, Jan 28, 2013 at 7:27 PM, Eugeniu Patrascu eu...@imacandi.netwrote:

 I thought about running pure IPv6 inside and do 6to4, but it's too
 much of a headache,


Nice call (skipping 6to4)


 not to mention that not all the internal equipment
 knows about IPv6 - L2 switches, some terminal servers and so on.


Does an L2 switch really care about IPv6? (except for stuff like DHCPv6
snooping, etc?)




-- 

Mukom Akong T.

http://about.me/perfexcellence |  twitter: @perfexcellent
--
“When you work, you are the FLUTE through whose lungs the whispering of the
hours turns to MUSIC - Kahlil Gibran
---


Looking for success stories in Qwest/Centurylink land

2013-01-28 Thread Joe Maimon
Anybody have some happy success stories to share about service in Qwest 
service area post Centurylink acquisition?


Unfortunately the ones I have contain more humor than success.

Story #1

Ethernet/Fiber service near Tampa ordered via partner, misordered as 
MPLS, re-ordered as vpls.


Delivered by June, I have been trying unsuccessfully to get a MAC off 
the NID ever since.


Similarly, I have been unsuccessful in getting the LEC onsite to 
troubleshoot the NID. My last update was a due date of 2/22, after they 
missed a 1/17 date. Nope, not a typo.


Story #2

Ethernet/Fiber service in Phoenix ordered via partner. Apparently, in 
order to save on the expense of the NID/switch combo, the LEC ran the 
second set of fiber strands up to an existing customer in the building, 
using dedicated conduit from the building dmarc (which is accessible by 
our customer).


They then instructed us to run copper back from their customer back to 
our customer's space. This recipient of the new fiber refused permission 
(not to mention being unhappy at unwittingly providing shared service).


LEC claims the order was marked closed and delivered and any changes are 
new orders that will take 45 days. There has not been an update since, 
although presumably, we are on the 45 day clock.


Due on the 1st, delivered in mid December, this is a month late with no 
timely resolution in sight.


I have been assured by everyone involved that escalation has been 
pursued to the highest levels, including pleading with the CEO of the 
unwitting service providing customer, to no avail.


If someone from Centurylink who can make things happen and be privy to 
the real dealings would please reach out directly to me, I have high 
hopes that there can be happy endings for these stories.


Or if anybody has any useful suggestions, ideas, advice, or even 
commiserations, all are welcome to share.


Best,

Joe



Re: IPV6 in enterprise best practices/white papaers

2013-01-28 Thread Valdis . Kletnieks
On Sat, 26 Jan 2013 10:26:43 +0100, Pavel Dimow said:
 Hi,

 I have read many of those ipv6 documents and they are great but I
 still luck to find something like real word scenario.

I wish I had taken notes when we actually did this last century.


pgpeb2r7wChr6.pgp
Description: PGP signature


Re: IPV6 in enterprise best practices/white papaers

2013-01-28 Thread Joe Maimon



Eugeniu Patrascu wrote:

On Sat, Jan 26, 2013 at 11:26 AM, Pavel Dimow paveldi...@gmail.com wrote:



As being personally involved deploying IPv6 on an enterprise network,
here's how I did it (keeping in mind the fact that we have our own
ASN):



I suggest this be step 0


- get a /48 PI from the local LIR


And this be step 1




Re: Looking for success stories in Qwest/Centurylink land

2013-01-28 Thread Brent Jones
s/CenturyLink/ATT and I've got plenty of good stories for you.
I think the big telcos these days simply don't care, and don't understand.
They hire sales drones from Wal-Mart, and expect them to put in orders
for longhaul circuits, or metro ethernet, and what you get is samples
of perfume or pizza delivery.

On Mon, Jan 28, 2013 at 9:32 AM, Joe Maimon jmai...@ttec.com wrote:
 Anybody have some happy success stories to share about service in Qwest
 service area post Centurylink acquisition?

 Unfortunately the ones I have contain more humor than success.

 Story #1

 Ethernet/Fiber service near Tampa ordered via partner, misordered as MPLS,
 re-ordered as vpls.

 Delivered by June, I have been trying unsuccessfully to get a MAC off the
 NID ever since.

 Similarly, I have been unsuccessful in getting the LEC onsite to
 troubleshoot the NID. My last update was a due date of 2/22, after they
 missed a 1/17 date. Nope, not a typo.

 Story #2

 Ethernet/Fiber service in Phoenix ordered via partner. Apparently, in order
 to save on the expense of the NID/switch combo, the LEC ran the second set
 of fiber strands up to an existing customer in the building, using dedicated
 conduit from the building dmarc (which is accessible by our customer).

 They then instructed us to run copper back from their customer back to our
 customer's space. This recipient of the new fiber refused permission (not to
 mention being unhappy at unwittingly providing shared service).

 LEC claims the order was marked closed and delivered and any changes are new
 orders that will take 45 days. There has not been an update since, although
 presumably, we are on the 45 day clock.

 Due on the 1st, delivered in mid December, this is a month late with no
 timely resolution in sight.

 I have been assured by everyone involved that escalation has been pursued to
 the highest levels, including pleading with the CEO of the unwitting service
 providing customer, to no avail.

 If someone from Centurylink who can make things happen and be privy to the
 real dealings would please reach out directly to me, I have high hopes that
 there can be happy endings for these stories.

 Or if anybody has any useful suggestions, ideas, advice, or even
 commiserations, all are welcome to share.

 Best,

 Joe




-- 
Brent Jones
br...@brentrjones.com



Re: Looking for success stories in Qwest/Centurylink land

2013-01-28 Thread Warren Bailey
Spoken like a true ATT customer..;)


From my Android phone on T-Mobile. The first nationwide 4G network.



 Original message 
From: Brent Jones br...@brentrjones.com
Date: 01/28/2013 10:07 AM (GMT-08:00)
To: Joe Maimon jmai...@ttec.com
Cc: North American Networking and Offtopic Gripes List nanog@nanog.org
Subject: Re: Looking for success stories in Qwest/Centurylink land


s/CenturyLink/ATT and I've got plenty of good stories for you.
I think the big telcos these days simply don't care, and don't understand.
They hire sales drones from Wal-Mart, and expect them to put in orders
for longhaul circuits, or metro ethernet, and what you get is samples
of perfume or pizza delivery.

On Mon, Jan 28, 2013 at 9:32 AM, Joe Maimon jmai...@ttec.com wrote:
 Anybody have some happy success stories to share about service in Qwest
 service area post Centurylink acquisition?

 Unfortunately the ones I have contain more humor than success.

 Story #1

 Ethernet/Fiber service near Tampa ordered via partner, misordered as MPLS,
 re-ordered as vpls.

 Delivered by June, I have been trying unsuccessfully to get a MAC off the
 NID ever since.

 Similarly, I have been unsuccessful in getting the LEC onsite to
 troubleshoot the NID. My last update was a due date of 2/22, after they
 missed a 1/17 date. Nope, not a typo.

 Story #2

 Ethernet/Fiber service in Phoenix ordered via partner. Apparently, in order
 to save on the expense of the NID/switch combo, the LEC ran the second set
 of fiber strands up to an existing customer in the building, using dedicated
 conduit from the building dmarc (which is accessible by our customer).

 They then instructed us to run copper back from their customer back to our
 customer's space. This recipient of the new fiber refused permission (not to
 mention being unhappy at unwittingly providing shared service).

 LEC claims the order was marked closed and delivered and any changes are new
 orders that will take 45 days. There has not been an update since, although
 presumably, we are on the 45 day clock.

 Due on the 1st, delivered in mid December, this is a month late with no
 timely resolution in sight.

 I have been assured by everyone involved that escalation has been pursued to
 the highest levels, including pleading with the CEO of the unwitting service
 providing customer, to no avail.

 If someone from Centurylink who can make things happen and be privy to the
 real dealings would please reach out directly to me, I have high hopes that
 there can be happy endings for these stories.

 Or if anybody has any useful suggestions, ideas, advice, or even
 commiserations, all are welcome to share.

 Best,

 Joe




--
Brent Jones
br...@brentrjones.com




Re: Looking for success stories in Qwest/Centurylink land

2013-01-28 Thread Joe Maimon
If the bells werent so bell like, it would be a lot harder to win 
business from them.


A colleague of mine is fond of asserting that the peter principle 
applies to corporations as a whole.


Joe


Warren Bailey wrote:

Spoken like a true ATT customer..;)


 From my Android phone on T-Mobile. The first nationwide 4G network.



 Original message 
From: Brent Jones br...@brentrjones.com
Date: 01/28/2013 10:07 AM (GMT-08:00)
To: Joe Maimon jmai...@ttec.com
Cc: North American Networking and Offtopic Gripes List nanog@nanog.org
Subject: Re: Looking for success stories in Qwest/Centurylink land


s/CenturyLink/ATT and I've got plenty of good stories for you.
I think the big telcos these days simply don't care, and don't understand.
They hire sales drones from Wal-Mart, and expect them to put in orders
for longhaul circuits, or metro ethernet, and what you get is samples
of perfume or pizza delivery.

On Mon, Jan 28, 2013 at 9:32 AM, Joe Maimon jmai...@ttec.com wrote:

Anybody have some happy success stories to share about service in Qwest
service area post Centurylink acquisition?

Unfortunately the ones I have contain more humor than success.

Story #1

Ethernet/Fiber service near Tampa ordered via partner, misordered as MPLS,
re-ordered as vpls.

Delivered by June, I have been trying unsuccessfully to get a MAC off the
NID ever since.

Similarly, I have been unsuccessful in getting the LEC onsite to
troubleshoot the NID. My last update was a due date of 2/22, after they
missed a 1/17 date. Nope, not a typo.

Story #2

Ethernet/Fiber service in Phoenix ordered via partner. Apparently, in order
to save on the expense of the NID/switch combo, the LEC ran the second set
of fiber strands up to an existing customer in the building, using dedicated
conduit from the building dmarc (which is accessible by our customer).

They then instructed us to run copper back from their customer back to our
customer's space. This recipient of the new fiber refused permission (not to
mention being unhappy at unwittingly providing shared service).

LEC claims the order was marked closed and delivered and any changes are new
orders that will take 45 days. There has not been an update since, although
presumably, we are on the 45 day clock.

Due on the 1st, delivered in mid December, this is a month late with no
timely resolution in sight.

I have been assured by everyone involved that escalation has been pursued to
the highest levels, including pleading with the CEO of the unwitting service
providing customer, to no avail.

If someone from Centurylink who can make things happen and be privy to the
real dealings would please reach out directly to me, I have high hopes that
there can be happy endings for these stories.

Or if anybody has any useful suggestions, ideas, advice, or even
commiserations, all are welcome to share.

Best,

Joe





--
Brent Jones
br...@brentrjones.com






Re: IPV6 in enterprise best practices/white papaers

2013-01-28 Thread Doug Barton

On 1/28/2013 7:27 AM, Eugeniu Patrascu wrote:

- configure IPv6 firewall rules (mostly a mirror of the IPv4 rulesets)


Hopefully that did not included filtering ICMPv6? :)



Re: IPV6 in enterprise best practices/white papaers

2013-01-28 Thread Doug Barton

On 1/28/2013 6:23 AM, Jay Ashworth wrote:

To paraphrase Guy L Steele:

If we are this far on into the new IPv6 world and that question is not
one which can be answered by a link on the first page of ghits for
'implementing IPv6', then the IPv6 people have blown it badly.


Can you show me the equivalent link for I want to implement IPv4 on my 
network?




Re: Looking for success stories in Qwest/Centurylink land

2013-01-28 Thread Constantine A. Murenin
On 28 January 2013 10:35, Warren Bailey
wbai...@satelliteintelligencegroup.com wrote:
 Spoken like a true ATT customer..;)

I've had an ATT FTTU in my bedroom closet, which was an Alcatel
HONT-C (4 POTS (unused), 1 Ethernet; 155.52 Mbps upstream and 622.08
Mbps downstream; shared with at most 32 users), and ATT California
outright refused to provision the U-verse internet at anything higher
than 18Mbps downstream and 1.5Mbps upstream, at a time when their
web-site loudly offered a 24Mbps tier for the general public for 10
extra bucks.

Yes, this was at a time when VDSL2 users were already provisioned
24Mbps down and 3Mbps up; FTTU users weren't privileged as such (and
probably still aren't to this day).

ATT FTTU experience starts with the installation: you have a fibre
technician that calls you prior to the date of the centrally-scheduled
appointment, and tells you that you'll have an extra appointment prior
(and in addition) to the original pre-scheduled appointment date.
He'll also likely confide in you that that's the way things work at T
-- he has to schedule his own appointments for FTTU ONT installation,
and no single customer is beforehand informed of any such
appointments.

Then in a misunderstanding that something can be done to get the
advertised speeds that certainly must be supported by the installed
ONT, you can spend hours with sales, tech support and the ATT
California executive office, who will all give all sorts of excuses
that you are too long from the CO / VRAD / etc etc.  Whereas in
reality ATT is simply too lazy to update their FTTU provisioning
profiles, and not a single FTTU installation is being offered any
internet services above 18Mbps.  (Somehow, it is my impression that
noone in the company even knows this for a fact -- I've not had a
single over-the-phone representative confirm that 24Mbps tier is never
offered for FTTU.)

Note that even if you disregard the fact that Verizon successfully
delivers 25/25, 50/20 and many other tiers over essentially the same
technology, the simple math of 622/155 divided by 32 users turns out
to be higher than 18/1.5, and especially several factors higher than
the 1.5 part of 18/1.5.  This does not even account for many people
getting the cheapest and slower tiers, or the fact that the whole
point of FTTU BPON is overprovisioning support.

Well, that's ATT for you:  already has the network, already has the
price structure, already has the marketing going, already has all the
passive and active equipment installed that's capable of vastly
superior speeds, already has the customers willing to pay more each
month for faster speeds, and already has customers abandoning FTTU
services because of artificially-imposed speed limitations, yet T
still can't be bothered to flip some provisioning bits.

C.



Re: IPV6 in enterprise best practices/white papaers

2013-01-28 Thread Owen DeLong

On Jan 28, 2013, at 10:03 , Joe Maimon jmai...@ttec.com wrote:

 
 
 Eugeniu Patrascu wrote:
 On Sat, Jan 26, 2013 at 11:26 AM, Pavel Dimow paveldi...@gmail.com wrote:
 
 As being personally involved deploying IPv6 on an enterprise network,
 here's how I did it (keeping in mind the fact that we have our own
 ASN):
 
 
 I suggest this be step 0
 

Yes.

 - get a /48 PI from the local LIR
 
 And this be step 1
 

No, this is step 2 and /48 is not necessarily the right answer.

Step 1 is to evaluate your network and figure out your addressing needs.

If you have a single corporate office and are not an ISP, then /48 is fine.

If you have multiple locations, then a /48 per location is more appropriate.

If you are an ISP, then you need to look at a more involved address planning 
exercise.

Owen





Re: Looking for success stories in Qwest/Centurylink land

2013-01-28 Thread William Herrin
On Mon, Jan 28, 2013 at 2:48 PM, Constantine A. Murenin
muren...@gmail.com wrote:
 Well, that's ATT for you:  already has the network, already has the
 price structure, already has the marketing going, already has all the
 passive and active equipment installed that's capable of vastly
 superior speeds, already has the customers willing to pay more each
 month for faster speeds, and already has customers abandoning FTTU
 services because of artificially-imposed speed limitations, yet T
 still can't be bothered to flip some provisioning bits.

And then there's the ATT U-Verse outage for the better part of a week.

http://www.cnn.com/2013/01/24/tech/web/uverse-outage-att/index.html


On the other hand, I've been unsuccessfully trying to pay my Verizon
Fios bill for a month now. The credit card died two months ago. They
keep trying to bill it. Can't log in to the linked account online. The
web site mentions that a temporary password can be had from the paper
bill they haven't sent in the better part of a decade. After hours on
the phone the representative opened a ticket with IT.

They sent me an email reminding me that their billing failed. With no
return contact information, just an invitation to log in to my
non-working account and pay it. What fun!

-Bill


-- 
William D. Herrin  her...@dirtside.com  b...@herrin.us
3005 Crane Dr. .. Web: http://bill.herrin.us/
Falls Church, VA 22042-3004



RE: Looking for success stories in Qwest/Centurylink land

2013-01-28 Thread David Prall
You should try paying Verizon in Advance, they sent me to collections
because I had a negative balance on my account for 3 months. Took me 6
months after closing my account to get them to correct the late payment
charges and send me a refund.

--
http://dcp.dcptech.com

 -Original Message-
 From: William Herrin [mailto:b...@herrin.us]
 Sent: Monday, January 28, 2013 3:18 PM
 To: Constantine A. Murenin
 Cc: North American Networking and Offtopic Gripes List
 Subject: Re: Looking for success stories in Qwest/Centurylink land
 
 On Mon, Jan 28, 2013 at 2:48 PM, Constantine A. Murenin
 muren...@gmail.com wrote:
  Well, that's ATT for you:  already has the network, already has the
  price structure, already has the marketing going, already has all the
  passive and active equipment installed that's capable of vastly
  superior speeds, already has the customers willing to pay more each
  month for faster speeds, and already has customers abandoning FTTU
  services because of artificially-imposed speed limitations, yet T
  still can't be bothered to flip some provisioning bits.
 
 And then there's the ATT U-Verse outage for the better part of a week.
 
 http://www.cnn.com/2013/01/24/tech/web/uverse-outage-att/index.html
 
 
 On the other hand, I've been unsuccessfully trying to pay my Verizon
 Fios bill for a month now. The credit card died two months ago. They
 keep trying to bill it. Can't log in to the linked account online. The
 web site mentions that a temporary password can be had from the paper
 bill they haven't sent in the better part of a decade. After hours on
 the phone the representative opened a ticket with IT.
 
 They sent me an email reminding me that their billing failed. With no
 return contact information, just an invitation to log in to my
 non-working account and pay it. What fun!
 
 -Bill
 
 
 --
 William D. Herrin  her...@dirtside.com  b...@herrin.us
 3005 Crane Dr. .. Web: http://bill.herrin.us/
 Falls Church, VA 22042-3004




Re: Looking for success stories in Qwest/Centurylink land

2013-01-28 Thread david peahi
My experience with one of the big 2 telcos in the USA is unbelievable even
now looking back a few months:

1. at my key network monitoring site telco Northern Telecom (before NT
changed their name to Nortel) SONET equipment circa 1995 kept failing,
taking legacy circuits down hard.
2. Escalating the problem to the account team resulted in their maintaining
that there were no SONET alarms at the telco monitoring site, so nothing
could be done.
3. At the 4th  SONET outage, the telco discovered that the Northern Telecom
alarm component had failed which explained why there were no alarms for the
previous outages.
4. Despite all of the outages to a key location, the telco took 8 months to
replace the NT equipment with modern MSPP equipment. During job walks with
the telco, the telco OSP engineers insisted that the NT equipment was still
good since it is still working, and tried to talk me out of insisting
that they upgrade their NT equipment.

The above anecdote is typical in my experience with the telcos, and
underscores the need for a national broadband buildout in the USA, funded
and run by the Federal Government, based upon the Australian National
Broadband Network model. The USA telcos have had their chance, in my
opinion, now is the time for them to get out of the way.

Here is a link to the Australian National Broadband site, describing how
the existing telco-owned copper network will be switched off:

http://www.nbn.gov.au/2012/12/03/did-you-know-that-our-copper-network-is-being-switched-off/

David



On Mon, Jan 28, 2013 at 11:48 AM, Constantine A. Murenin muren...@gmail.com
 wrote:

 On 28 January 2013 10:35, Warren Bailey
 wbai...@satelliteintelligencegroup.com wrote:
  Spoken like a true ATT customer..;)

 I've had an ATT FTTU in my bedroom closet, which was an Alcatel
 HONT-C (4 POTS (unused), 1 Ethernet; 155.52 Mbps upstream and 622.08
 Mbps downstream; shared with at most 32 users), and ATT California
 outright refused to provision the U-verse internet at anything higher
 than 18Mbps downstream and 1.5Mbps upstream, at a time when their
 web-site loudly offered a 24Mbps tier for the general public for 10
 extra bucks.

 Yes, this was at a time when VDSL2 users were already provisioned
 24Mbps down and 3Mbps up; FTTU users weren't privileged as such (and
 probably still aren't to this day).

 ATT FTTU experience starts with the installation: you have a fibre
 technician that calls you prior to the date of the centrally-scheduled
 appointment, and tells you that you'll have an extra appointment prior
 (and in addition) to the original pre-scheduled appointment date.
 He'll also likely confide in you that that's the way things work at T
 -- he has to schedule his own appointments for FTTU ONT installation,
 and no single customer is beforehand informed of any such
 appointments.

 Then in a misunderstanding that something can be done to get the
 advertised speeds that certainly must be supported by the installed
 ONT, you can spend hours with sales, tech support and the ATT
 California executive office, who will all give all sorts of excuses
 that you are too long from the CO / VRAD / etc etc.  Whereas in
 reality ATT is simply too lazy to update their FTTU provisioning
 profiles, and not a single FTTU installation is being offered any
 internet services above 18Mbps.  (Somehow, it is my impression that
 noone in the company even knows this for a fact -- I've not had a
 single over-the-phone representative confirm that 24Mbps tier is never
 offered for FTTU.)

 Note that even if you disregard the fact that Verizon successfully
 delivers 25/25, 50/20 and many other tiers over essentially the same
 technology, the simple math of 622/155 divided by 32 users turns out
 to be higher than 18/1.5, and especially several factors higher than
 the 1.5 part of 18/1.5.  This does not even account for many people
 getting the cheapest and slower tiers, or the fact that the whole
 point of FTTU BPON is overprovisioning support.

 Well, that's ATT for you:  already has the network, already has the
 price structure, already has the marketing going, already has all the
 passive and active equipment installed that's capable of vastly
 superior speeds, already has the customers willing to pay more each
 month for faster speeds, and already has customers abandoning FTTU
 services because of artificially-imposed speed limitations, yet T
 still can't be bothered to flip some provisioning bits.

 C.




Re: Looking for success stories in Qwest/Centurylink land

2013-01-28 Thread Constantine A. Murenin
On 28 January 2013 13:57, david peahi davidpe...@gmail.com wrote:
 The above anecdote is typical in my experience with the telcos, and
 underscores the need for a national broadband buildout in the USA, funded
 and run by the Federal Government, based upon the Australian National
 Broadband Network model. The USA telcos have had their chance, in my
 opinion, now is the time for them to get out of the way.

 Here is a link to the Australian National Broadband site, describing how the
 existing telco-owned copper network will be switched off:

 http://www.nbn.gov.au/2012/12/03/did-you-know-that-our-copper-network-is-being-switched-off/

Do they have any customers object?

I recall a few recent stories about Verizon having problems after
Sandy with NYC customers insisting that they want DSL restored instead
of the FiOS brought in.

C.



Re: Looking for success stories in Qwest/Centurylink land

2013-01-28 Thread Joe Maimon



Constantine A. Murenin wrote:

On 28 January 2013 13:57, david peahi davidpe...@gmail.com wrote:



http://www.nbn.gov.au/2012/12/03/did-you-know-that-our-copper-network-is-being-switched-off/


Do they have any customers object?

I recall a few recent stories about Verizon having problems after
Sandy with NYC customers insisting that they want DSL restored instead
of the FiOS brought in.

C.




Copper services are still down in the neighborhood. Fiber is not a UNE.



Re: Looking for success stories in Qwest/Centurylink land

2013-01-28 Thread Scott Weeks

--- muren...@gmail.com wrote:
From: Constantine A. Murenin muren...@gmail.com

 Here is a link to the Australian National Broadband site, describing how the
 existing telco-owned copper network will be switched off:
 http://www.nbn.gov.au/2012/12/03/did-you-know-that-our-copper-network-is-being-switched-off/

Do they have any customers object?

I recall a few recent stories about Verizon having problems after
Sandy with NYC customers insisting that they want DSL restored instead
of the FiOS brought in.



Having listened to ausnog for a while, I'm not so sure
about how well that has/is worked/working for Australia.

scott



Re: Looking for success stories in Qwest/Centurylink land

2013-01-28 Thread Randy Bush
 Anybody have some happy success stories to share about service in Qwest 
 service area post Centurylink acquisition?

yes.  switched my WA residential to comcast.  *much* happier.

randy



Re: Looking for success stories in Qwest/Centurylink land

2013-01-28 Thread William Allen Simpson

On 1/28/13 8:06 PM, Randy Bush wrote:

Anybody have some happy success stories to share about service in Qwest
service area post Centurylink acquisition?


yes.  switched my WA residential to comcast.  *much* happier.


Thanks, that made me laugh.  Myself, for residential, have long left
ATT/SBC/Ameritech behind, and used Comcast (nee MediaOne) for years,
but am now happiest with WOW (wowway).

On the ATT front, I had a campaign this past fall that setup its
headquarters in a strip mall.  Very time sensitive, campaigns need short
term office space for about 2 months.  Actually, *this* campaign (you
really want to watch this video):

  https://www.youtube.com/watch?v=v52FLMOPSig

No Comcast or anything other than ATT available.  But the site was a
former bank (it moved to the other end of the strip mall), and there are
lots of T1 terminal blocks all ready to go, and the site has lots of
wiring in place.  So, no problem?  HA!

Getting them to sell you service:  No, sorry, no actual T1s anymore.  No
U-Verse available (yet I can see the U-Verse labels in the neighborhood
on the other side of the fence), they only offer business ADSL over those
lines now, 3 times the price of U-Verse at less than half the speed.

(We didn't want ADSL, because we're running our own VoIP phones and
Google Voice, so preferred symmetric bandwidth.)

Getting them to install service: I can read them the block and circuit
labels 'til I'm blue in the face, but they have to roll a truck.  The
order specifically says they have to call my cell an hour in advance so
I can get there and have maintenance open the dmarc.  They don't call.
Heck, they don't come to the right place -- apparently something in the
master list tells them the bank has moved, so they go to the bank --
wrong location and different dmarc door.  Again, and again, and again!

Finally, after daily calls for a week, and 30+ hours of my time, a very
helpful customer support Democrat in Las Vegas puts all the right things
in place, and helpfully calls me during the install to ensure it's
actually starting, as the truck rolls up.  Bless her!!!

The installer also explains that nobody likes to call in advance,
because those trips cut down on their daily total, and lots of them
are really treated like independent contractors.  Unlike the old days,
they don't have any responsibility for their own areas and that's why
the dmarcs have fallen into utter disrepair.

It's not the longest or worst install I've ever had -- that prize goes
to the old Bell South -- but pretty high profile nerve wracking.

Yet ATT kept trying to bill for the week without service.

Anyway, she did win the election :-)




Re: Looking for success stories in Qwest/Centurylink land

2013-01-28 Thread Rob McEwen
On 1/28/2013 4:57 PM, david peahi wrote:
 and underscores the need for a national broadband buildout in the USA, funded 
 and run by the Federal Government

Maybe Australia has a better track record... but over the past few
decades, the US Federal government:

(A) ...cannot do a darn thing without MASSIVE graft  corruption... plus
massive overruns in costs... including a HEAVY dose of crony
capitalism where, often, the companies who get the contracts are the
ones who pad the wallets of the politicians in charge. About the ONLY
thing the Feds do efficiently is write  mail checks.

(B) In the US, we have this thing called the 4th amendment which
ensures a certain level of freedom and civil liberties and privacy.
Unfortunately, 4th amendment rights essentially disappear if the US
Federal government owns and operates broadband access. Additionally,
such ownership will then allow them to control/regulate the
information... to ensure that information damaging to the incumbent
politicians is minimized, especially close to election times. (as they
did with campaign finance reform!) And their ability to eavesdrop
increases exponentially, as legal and technical hurtles significantly
lessen!

(C) This allows them to do what the FCC ACTIVELY trying to do recently,
but hasn't yet found a way.

Ya think this is conspiracy hysteria? Again, look at aspects of
campaign reform law, which limited certain ads close to election time in
a manner which disproportionately benefits incumbents! Furthermore, when
the Federal Government proposes atrocious things like the proposed
Disclose Act (from just a few years ago), then you have to wonder
about their true motivations. Here is an article written by 8 former FCC
chairmen about the Disclose Act:

http://online.wsj.com/article/SB10001424052748703460404575244772070710374.html
...can any sane person read that article... and then trust the US
Federal Gov't motives with owning/operating vast amounts of Broadband?

Finally, while I've witnessed incompetence amongst certain unnamed baby
bells, there ARE... MANY... bright spots in Internet connectivity.
Frankly, we're spoiled by our successes. And the worst of the baby
bells, like all baby bells, do NOT have a monopoly. Often, they must
compete with (at minimum) the local cable access provider. For example,
in many areas that the baby bells failed to provide competent service,
the local cable access provider filled the void, and did much better.
I'm trying to not name  shame... but I've seen THAT... FIRST HAND.
The market will eventually sort this out... and in many cases already
has! Meanwhile, Amtrack and the Post Office show no signs of ever making
it without their MASSIVE taxpayer subsidies. And the Department of
Education continues to not know where billions of dollars goes each
year... Yet, in contrast, Enron execs in are jail and Enron is no longer
in existence. As I said, the free market tends to sort these things out
over time. (especially when crony capitalism is NOT a part of the mix.)

-- 
Rob McEwen
http://dnsbl.invaluement.com/
r...@invaluement.com
+1 (478) 475-9032




Google's Public DNS does DNSSEC validation

2013-01-28 Thread Marco Davids
This is interesting news; it seems that Google's Public DNS is
performing DNSSEC validation (when the DO-bit is set):

dig +dnssec +multi www.dnssec.nl @8.8.8.8

;  DiG 9.9.1-vjs163.18-P1  +dnssec +multi www.dnssec.nl @8.8.8.8
;; global options: +cmd
;; Got answer:
;; -HEADER- opcode: QUERY, status: NOERROR, id: 51937
;; flags: qr rd ra ad; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags: do; udp: 512
;; QUESTION SECTION:
;www.dnssec.nl.IN A

;; ANSWER SECTION:
www.dnssec.nl.21580 IN A 213.154.228.160
www.dnssec.nl.21580 IN RRSIG A 8 3 86400 (
20130227071505 20130128071505 33084 dnssec.nl.
J9MzudQJHT7UEFZDxioAeOSARqvN87stHIiXLdl1f6ZB
I3UGSqKIOlYpuaM7a6jk8k8oajUkGEHGOxa9ypJQHvlv
mAE6noaI5sZh6R6lnkd48zGs/xPg4BNODG2zNb3I/lQ3
2ojQtcs9AIMDEtH5+XISuwvPre5hhYkneM6mtUc= )

;; Query time: 28 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Tue Jan 29 08:03:53 2013
;; MSG SIZE  rcvd: 227

-- 
Marco Davids




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