While this is all true, and I'm always willing to forgive honest errors
accompanied by sincere admissions, my recent Level 3 experience (beginning
prior to the 12th) has strongly biased me toward the third option Niels meant:
serious lack of clue. I've had multiple tickets open over several weeks
inquiring why Level 3 is announcing several /24s out of 8/8 to peers, and I
keep getting told it's my fault. Supposedly my tickets have gone upstream to
higher levels, but nothing changes and the answers I get are wrong.
If anyone with clue at Level 3 would like to redeem my faith, please get in
touch.
ERM
Evan R Moore
Network Engineer and Bitwrangler
Sovernet Communications
emo...@sover.net
-Original Message-
From: NANOG [mailto:nanog-boun...@nanog.org] On Behalf Of Jared Mauch
Sent: Sunday, June 14, 2015 10:38 AM
To: Stephen Satchell
Cc: nanog@nanog.org
Subject: Re: Open letter to Level3 concerning the global routing issues on June
12th
There are lots of options from failure to follow procedure to software defect
amongst others. We are all human, except for my coworker the Troy-bot-3000.
Even well intentioned and motivated people have bad things happen to them.
What I look for in these incidents is what can be learned and improved upon.
If you are motivated about the routing manifesto please join the mailing list.
Thanks,
Jared Mauch
On Jun 14, 2015, at 10:33 AM, Stephen Satchell l...@satchell.net wrote:
On 06/14/2015 07:06 AM, Niels Bakker wrote:
* raf...@gav.ufsc.br (Rafael Possamai) [Sun 14 Jun 2015, 04:54 CEST]:
This was either an isolated incident or they really don't care much.
Have you considered the third option?
Third option?
