Re: Incoming SMTP in the year 2017 and absence of DKIM

2017-11-29 Thread Ken O'Driscoll
On Wed, 2017-11-29 at 12:24 -0500, William Herrin wrote:
> Alright, so "horribly broken design" overstates the case but there are
> enough problems that weighting the absence of DKIM at something other
> than zero will surely do more harm than good.

+1. A DKIM signature by itself means nothing more than someone had the
ability to configure DKIM on an email server.

The signing domain (d=) is what matters as the signer needs access to the
zone in order to be able to publish the key, which may be interpreted as an
indication of trust.

DMARC requires the signing domain to be either exactly the same or share
the same organisational unit with the From address for this reason.

Even without DMARC, a receiver *could*, depending on the signing domain,
choose to interpret it as a positive signal. This is marginally better than
treating any DKIM signature or the absence thereof as a signal of any kind.

Personally, unless an author domain is publishing a DMARC policy of reject
or quarantine, I don't think recipients should be scoring based on DKIM at
all, perhaps with the exception of signing with a revoked key.

Ken.

-- 
Ken O'Driscoll / We Monitor Email
t: +353 1 254 9400 | w: www.wemonitoremail.com

Need to understand deliverability? Now there's a book:
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Re: competent earthlink abuse contact please

2017-04-06 Thread Ken O'Driscoll via NANOG
On Thu, 2017-04-06 at 14:41 -0700, Dan Hollis wrote:
> A competent earthlink abuse contact please?
> 
> I am getting the runaround from people who are unable to read headers.
> 
> -Dan

Hi Dan,

There's usually an Earthlink presence over at Mailop:

https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop

Ken.

-- 
Ken O'Driscoll / We Monitor Email
t: +353 1 254 9400 | w: www.wemonitoremail.com



Re: Verizon Email RBL Whitelist

2017-04-06 Thread Ken O'Driscoll via NANOG
On Wed, 2017-04-05 at 18:08 +, Josh Niec wrote:
> If there is a Verizon Email Admin around, would you be able to contact me
> off-list about whitelisting a /24 network we have?  We have tried going
> through the Verizon whitelist ISP form online, as well as contacting
> numerous groups at Verizon without any success over the past few months.
> 
[...snip...]

Hi Josh,

The form's been broken for months. If you create an account on their forum
(https://forums.verizon.com/t5/Verizon-net-Email/bd-p/emailissues) and
raise your issue there, a support-rep will engage with you privately.

Ken.

-- 
Ken O'Driscoll / We Monitor Email
t: +353 1 254 9400 | w: www.wemonitoremail.com



Re: Not a representative of gmx.com but their emails are being blocked by those who subscribe to the SORBS RBL.

2016-12-18 Thread Ken O'Driscoll
On Sat, 2016-12-17 at 20:15 -0800, Large Hadron Collider wrote:
> Does anyone have information on why this is, and if you represent SORBS 
> and/or GMX and/or both, would you please trouble yourself with 
> contacting me off-list?

You can find out why an IP was listed via their lookup facility:
http://www.
sorbs.net/lookup.shtml

You can request de-listing by opening a support request:
http://www.sorbs.net/cgi-bin/support

You don't need to be an IP block owner to request de-listing but you do need to 
be empowered to stop whatever caused the listing in the first place. Their 
support is very responsive.

Ken.

--  
Ken O'Driscoll / We Monitor Email
t: +353 1 254 9400 | w: www.wemonitoremail.com



Re: Zoho Mail - SPF & DKIM Records...

2016-11-26 Thread Ken O'Driscoll
Hi Michael,

Yes, very familiar with Zoho. What's the problem you're encountering? Feel
free to get in touch off-list also.

Ken.

-- 
Ken O'Driscoll / We Monitor Email
t: +353 1 254 9400 | w: www.wemonitoremail.com

On Thu, 2016-11-24 at 18:06 +0300, Michael Bullut wrote:
> Greetings Team,
> 
> Has anybody set up SPF & DKIM for a domain whose e-mails are handled by
> Zoho? Running into trouble setting them up.
> 
> Warm regards,
> 
> Michael Bullut.
> 
> ---
> 
> *Cell:*
> *+254 723 393 114.**Skype Name:* *Michael Bullut.*
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> 
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