Dear Colleagues, Sorry for the late response.
The problem was due to faulty firmware on one of our Alaxala routers. We resolved the problem the same day (Aug. 18) by downgrading firmware. For more details, please see Alaxala page here (English): http://www.alaxala.com/en/information/20090827.html If you have filters etc. blocking AS9354, please remove them. Thank you, Nick Boyadjiev AS9354 Nagoya JAPAN
