DNS ed.gov translations

2009-05-28 Thread Peter Charbonneau

Greetings,

  Periodically, we loose the capability of translating .ed.gov names.

  Today, it seems that it is www.dl.ed.gov and www.fafsa.ed.gov that  
will not translate.


If I use dig  I get:

porthos2:~ pcharbon2$ dig +trace www.fafsa.ed.gov

; <<>> DiG 9.4.3-P1 <<>> +trace www.fafsa.ed.gov
;; global options:  printcmd
.   499251  IN  NS  L.ROOT-SERVERS.NET.
.   499251  IN  NS  M.ROOT-SERVERS.NET.
.   499251  IN  NS  H.ROOT-SERVERS.NET.
.   499251  IN  NS  D.ROOT-SERVERS.NET.
.   499251  IN  NS  A.ROOT-SERVERS.NET.
.   499251  IN  NS  K.ROOT-SERVERS.NET.
.   499251  IN  NS  B.ROOT-SERVERS.NET.
.   499251  IN  NS  G.ROOT-SERVERS.NET.
.   499251  IN  NS  E.ROOT-SERVERS.NET.
.   499251  IN  NS  I.ROOT-SERVERS.NET.
.   499251  IN  NS  J.ROOT-SERVERS.NET.
.   499251  IN  NS  C.ROOT-SERVERS.NET.
.   499251  IN  NS  F.ROOT-SERVERS.NET.
;; Received 488 bytes from 137.165.4.21#53(137.165.4.21) in 2 ms

gov.172800  IN  NS  E.GOV.ZONEEDIT.COM.
gov.172800  IN  NS  G.GOV.ZONEEDIT.COM.
gov.172800  IN  NS  A.GOV.ZONEEDIT.COM.
gov.172800  IN  NS  B.GOV.ZONEEDIT.COM.
gov.172800  IN  NS  C.GOV.ZONEEDIT.COM.
gov.172800  IN  NS  D.GOV.ZONEEDIT.COM.
gov.172800  IN  NS  F.GOV.ZONEEDIT.COM.
;; Received 274 bytes from 192.203.230.10#53(E.ROOT-SERVERS.NET) in 82  
ms


ed.gov. 86400   IN  NS  eduptcdns02.ed.gov.
ed.gov. 86400   IN  NS  eduftcdns01.ed.gov.
ed.gov. 86400   IN  NS  eduftcdns02.ed.gov.
ed.gov. 86400   IN  NS  eduptcdns01.ed.gov.
;; Received 202 bytes from 216.55.155.29#53(A.GOV.ZONEEDIT.COM) in 84 ms

dig: couldn't get address for 'eduftcdns01.ed.gov': not found
porthos2:~ pcharbon2$


It always seems to fail after the "third" lookup sequence.

After about an hour (or two or eight) it starts working again for some  
period of time.


I am out of troubleshooting tools and don't know where to go from  
here.  Any help would be greatly appreciated.




PeteC


Peter Charbonneau
Sr. Network and Systems Administrator
Williams College
(413) 597-3408 (office)
(413) 822-2922 (cell)
OIT will NEVER ask for your password!



Re: DNS ed.gov translations

2009-05-28 Thread Peter Charbonneau


On May 28, 2009, at 8:37 PM, Mark Andrews wrote:



In message ,  
Peter Charbonneau writes:

Greetings,

  Periodically, we loose the capability of translating .ed.gov names.

  Today, it seems that it is www.dl.ed.gov and www.fafsa.ed.gov that
will not translate.

If I use dig  I get:

porthos2:~ pcharbon2$ dig +trace www.fafsa.ed.gov

; <<>> DiG 9.4.3-P1 <<>> +trace www.fafsa.ed.gov
;; global options:  printcmd
.   499251  IN  NS  L.ROOT-SERVERS.NET.
.   499251  IN  NS  M.ROOT-SERVERS.NET.
.   499251  IN  NS  H.ROOT-SERVERS.NET.
.   499251  IN  NS  D.ROOT-SERVERS.NET.
.   499251  IN  NS  A.ROOT-SERVERS.NET.
.   499251  IN  NS  K.ROOT-SERVERS.NET.
.   499251  IN  NS  B.ROOT-SERVERS.NET.
.   499251  IN  NS  G.ROOT-SERVERS.NET.
.   499251  IN  NS  E.ROOT-SERVERS.NET.
.   499251  IN  NS  I.ROOT-SERVERS.NET.
.   499251  IN  NS  J.ROOT-SERVERS.NET.
.   499251  IN  NS  C.ROOT-SERVERS.NET.
.   499251  IN  NS  F.ROOT-SERVERS.NET.
;; Received 488 bytes from 137.165.4.21#53(137.165.4.21) in 2 ms

gov.172800  IN  NS  E.GOV.ZONEEDIT.COM.
gov.172800  IN  NS  G.GOV.ZONEEDIT.COM.
gov.172800  IN  NS  A.GOV.ZONEEDIT.COM.
gov.172800  IN  NS  B.GOV.ZONEEDIT.COM.
gov.172800  IN  NS  C.GOV.ZONEEDIT.COM.
gov.172800  IN  NS  D.GOV.ZONEEDIT.COM.
gov.172800  IN  NS  F.GOV.ZONEEDIT.COM.
;; Received 274 bytes from 192.203.230.10#53(E.ROOT-SERVERS.NET) in  
82

ms

ed.gov. 86400   IN  NS  eduptcdns02.ed.gov.
ed.gov. 86400   IN  NS  eduftcdns01.ed.gov.
ed.gov. 86400   IN  NS  eduftcdns02.ed.gov.
ed.gov. 86400   IN  NS  eduptcdns01.ed.gov.
;; Received 202 bytes from 216.55.155.29#53(A.GOV.ZONEEDIT.COM) in  
84 ms


dig: couldn't get address for 'eduftcdns01.ed.gov': not found
porthos2:~ pcharbon2$


It always seems to fail after the "third" lookup sequence.

After about an hour (or two or eight) it starts working again for  
some

period of time.

I am out of troubleshooting tools and don't know where to go from
here.  Any help would be greatly appreciated.



PeteC


Peter Charbonneau
Sr. Network and Systems Administrator
Williams College
(413) 597-3408 (office)
(413) 822-2922 (cell)
OIT will NEVER ask for your password!


What nameserver and version are you running?
What options do you have turned on in the nameserver?
What firewall settings do you have?  Do you allow fragments
through?

Mark
--
Mark Andrews, ISC
1 Seymour St., Dundas Valley, NSW 2117, Australia
PHONE: +61 2 9871 4742 INTERNET: ma...@isc.org


Bind 9.4.2
--  named.conf options -
options {
directory "/var/named"; // sets root dir, use full path to  
escape
statistics-file "/var/named/named.stats"; // stats are your  
friend

dump-file "/var/named/named.dump";
zone-statistics yes;
allow-recursion { 127.0.0.1; 137.165.0.0/16; }; // allow  
recursive lookups

allow-transfer { none; }; // allow transfers to these IP's
notify no; // dont notify the above IP's when a zone is  
updated, since we are a slave server

pid-file "/var/run/named/named.pid";
transfer-format many-answers; // Generates more efficient  
zone transfers

listen-on { any; };
};
// Include logging config file
include "/var/named/conf/logging.conf";

// Include to ACLs
include "/var/named/conf/acls.conf";

// Include TSIG Keys
include "/etc/bind/keys.conf";

Firewalls are Cisco ASAs that pass all traffic to/from the nameservers.
Fragments are allowed through.

What dig (above) shows is typical of the problem we see.  We get to  
that "tier" and one of the listed servers (in this case  
eduftcdns01.ed.gov) fails to respond.  If I try to ping it or  
traceroute to it, I can't get to it.  Shouldn't bind, then, try one of  
the other three servers listed?



PeteC

Peter Charbonneau
Sr. Systems and Network Administrator
Williams College
(413) 597-3408 (D)
(413) 822-2922 (C)