Any group(s) discounts to NANOG in LA?

2008-09-17 Thread Peter Serwe
I'm so close to it, not attending is not really an option..

Peter

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Re: Any group(s) discounts to NANOG in LA?

2008-09-17 Thread Peter Serwe
Actually, I was inquiring about the registration fee.

I live close enough and my gear is a few buildings down from the location.

Peter

On Wed, Sep 17, 2008 at 5:02 PM, Saul Moll <[EMAIL PROTECTED]> wrote:
> 2008/9/17 Peter Serwe <[EMAIL PROTECTED]>
>> I'm so close to it, not attending is not really an option..
>
> Peter,
>
>  Your message was a little cryptic, but I assume you are
> inquiring about the accomodations.
>
>  If you go to www.nanog.org, and then click on the link entitled
> 'Hotel Information,' (just look for the bright red text) it leads you to:
>
>  http://www.nanog.org/meetings/nanog44/hotel.php
>
>  Where you can find all sorts of information.  But book now, the
> rate expires tomorrow!
>
>  Saul
>
> P.S.  There are always options in life, don't give up hope.
>



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Re: NANOG Digest, Vol 10, Issue 71

2008-11-21 Thread Peter Serwe
>
> Message: 1
> Date: Thu, 20 Nov 2008 09:32:45 -0500
> From: Matthew Huff <[EMAIL PROTECTED]>
> Subject: RE: Level 3 OC-12 cut in SanFran/Hayw
> To: Brandon Shiers <[EMAIL PROTECTED]>
> Cc: "nanog@nanog.org" 
> Message-ID:
><[EMAIL PROTECTED]>
> Content-Type: text/plain; charset="us-ascii"
>
> Keep waiting. I've been yet unsuccessful on getting a call back from anyone. 
> They keep saying the same thing "it's part of a oc12 issue, field techs have 
> been dispatch, please wait, no etr". Since that's now over 12 hours, I don't 
> find it acceptable (not the down part, if it's part of a large cut, outage 
> etc, I understand that), but rather their lack of information. I've escalated 
> it to a "level 4 escalation" and they promised a callback within 15 minutes 
> (which was 30 minutes ago).
>
> By any chance, were you originally a Broadwing customer? I have a feeling 
> that the oc-12 that was disconnected was a mistake in their db caused by the 
> acquisition, and since they may have lost the original info, they may have no 
> choice but to re-engineer the circuits.
>
>
>
> -Original Message-
> From: Brandon Shiers [mailto:[EMAIL PROTECTED]
> Sent: Thursday, November 20, 2008 9:06 AM
> To: Matthew Huff; 'NANOG list'
> Subject: RE: Level 3 OC-12 cut in SanFran/Hayw
>
> I can tell you I have a DS3 here in Wyoming down because of this outage as
> well.  14 hours now it's been out and we haven't received anything from L3
> unless I call and beat it out of them.  I am waiting on a CB from a
> supervisor right now.
>
>
>
> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
> Matthew Huff
> Sent: Wednesday, November 19, 2008 10:45 PM
> To: NANOG list
> Subject: Level 3 OC-12 cut in SanFran/Hayw
>
> We lost a DS3 out of our downtown SF office around 4 hours ago. The Level 3
> master ticket for OC-12 outage is #3020259 and is out of Hayworth. Anyone
> know anything more about this? Getting any info out of level 3 let alone an
> ETR has been challenging.

Level 3's customer service in general, and trouble resolution is the
worst I have ever experienced in
the industry.  On several occasions, I have had to call them
repeatedly (on average 6 times) to get any
meaningful response at all.  Even then, it has taken weeks to resolve
very simple issues.

Were I to be making the choice, I would never do business with Level 3
because of it.  I also have it
directly from Level 3 field engineers that they experience the exact
same loss of productivity and level
of frustration working with their own organization, and have no direct
access to the backline support
organization.

As long as I don't have any problems I need to call them for, they are
reasonably decent otherwise.

One additional note:

Based on prior experience with them, when they tell you they have
escalated it, often they have not,
if you do not demand to wait on the phone to speak with someone who
can address your issue, getting
a callback pretty much will never happen.

Peter
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Re: McColo and SPAM

2008-12-05 Thread Peter Serwe
On Fri, Dec 5, 2008 at 11:34 AM,  <[EMAIL PROTECTED]> wrote:

> Message: 1
> Date: Fri, 05 Dec 2008 20:14:08 +0100
> From: Revolver Onslaught <[EMAIL PROTECTED]>
> Subject: McColo and SPAM
> To: nanog <[EMAIL PROTECTED]>
> Message-ID: <[EMAIL PROTECTED]>
> Content-Type: text/plain; charset=ISO-8859-1
>
> Hello,
>
> Since McColo closed, we noticed the spam was far more intensive than before.
>
> However, it seems the amount of spam is similar than than before.
>
> Do you feel the same ?
>
> Many thanks,
> RO

It would seem that the sources of SPAM have merely moved since McColo
was shut down and it's going to
take some time for everyone's blackhole routes and RBL's to catch up.
I have personally noticed a higher
delivered spam content in my own email accounts.

Peter


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Re: McColo and SPAM

2008-12-05 Thread Peter Serwe
Certainly, I have seen a perceptual, yet completely subjective increase.

I know major operators who have claimed to see a gigantic decrease.

Peter

On Fri, Dec 5, 2008 at 12:51 PM, Skywing <[EMAIL PROTECTED]> wrote:
> McColo hosted the command and control servers for spam botnets and didn't 
> originate spam directly, at least primarily, according to my understanding.
>
> - S
>
> -Original Message-
> From: Peter Serwe [mailto:[EMAIL PROTECTED]
> Sent: Friday, December 05, 2008 3:49 PM
> To: nanog@nanog.org
> Subject: Re: McColo and SPAM
>
> On Fri, Dec 5, 2008 at 11:34 AM,  <[EMAIL PROTECTED]> wrote:
>
>> Message: 1
>> Date: Fri, 05 Dec 2008 20:14:08 +0100
>> From: Revolver Onslaught <[EMAIL PROTECTED]>
>> Subject: McColo and SPAM
>> To: nanog <[EMAIL PROTECTED]>
>> Message-ID: <[EMAIL PROTECTED]>
>> Content-Type: text/plain; charset=ISO-8859-1
>>
>> Hello,
>>
>> Since McColo closed, we noticed the spam was far more intensive than before.
>>
>> However, it seems the amount of spam is similar than than before.
>>
>> Do you feel the same ?
>>
>> Many thanks,
>> RO
>
> It would seem that the sources of SPAM have merely moved since McColo
> was shut down and it's going to
> take some time for everyone's blackhole routes and RBL's to catch up.
> I have personally noticed a higher
> delivered spam content in my own email accounts.
>
> Peter
>
>
> --
> ピーター
>
>



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AWS Network Engineering contact?

2020-01-14 Thread Peter Serwe
I have a direct connect via Coresite LA1 over to AWS via US West 1,
and a customer with VPC's in the east that are getting really bad
throughput transferring files via the direct connect.  We've isolated
it to being an issue behind AWS's PE over a barely utilized 10G XC.

Would anyone happen to know what the right starting point to contact
someone in AWS Network Engineering?  We can replicate the issue at
will.  Current discussions are to see if we can get anywhere with AWS
Network folks, or potentially go rebuild the direct connect / VPC's
over in US West 1 to bypass most of the cross-country AWS backbone,
but that's a fair amount of work to *maybe* resolve the issue?

Peter


-- 
Peter Serwe
http://truthlightway.blogspot.com/