This is BS how narrow minded our providers are.
--
Sent using BlackBerry
- Original Message -
From: Jeffrey Lyon jeffrey.l...@blacklotus.net
To: Ryan A. Krenzischek r...@bbnx.net
Cc: NANOG list nanog@nanog.org
Sent: Fri Feb 20 22:28:30 2009
Subject: Re: Craptastic Service! (was: Re: comcast price check)
Ryan,
Last I talked to Comcast running BSD meant you're a hacker.
Jeff
On Sat, Feb 21, 2009 at 1:27 AM, Ryan A. Krenzischek r...@bbnx.net
wrote:
Well that explains it all since we are a *BSD shop.
Ryan
On Sat, 21 Feb 2009, Jeffrey Lyon wrote:
Date: Sat, 21 Feb 2009 01:02:12 -0500
From: Jeffrey Lyon jeffrey.l...@blacklotus.net
To: Ryan A. Krenzischek r...@bbnx.net
Cc: NANOG list nanog@nanog.org
Subject: Re: Craptastic Service! (was: Re: comcast price check)
Ryan,
It's always your equipment. You should know that none of their
customers have any clue how to run a network and therefore should
remove them immediately. Any customer who is not running Windows and
not connected directly to the router is to blame for any problems.
Jeff
On Sat, Feb 21, 2009 at 12:46 AM, Ryan A. Krenzischek r...@bbnx.net
wrote:
Yes, they do. You can find more information here:
http://business.comcast.com/ethernet/dedicated-internet.aspx
http://business.comcast.com/ethernet/dedicated-internet.aspx
Although, I'm sufficiently disappointed with Comcast's Business
Cable
service. I have had them since 6-NOV-2008 and they took 4 months
and 1
week
to fix a cabling problem at the head-end for my business Internet.
Apparently the head-end was wired wrong in regards to how power was
supplied
to it. I had nothing but dropped packets and latency (400-500 MS,
sometimes
1200 MS) problems. I lost so much business. I tried multiple times
to
speak with a manager but they would only pick up their phone after I
sat
for
30 minutes with the phone, pressing the redial key and placed 60
calls to
them. I had to call their corporate office and file a complaint. I
am
still having dropped packet issues.
Comcast support also had the nerve to say it was my equipment and
that I
should immediately disconnect everything. Remind me again how is it
my
problem with *MY* equipment when the modem takes 25 minutes to
sync/lock
on
the upstream channel?
I would *highly* recommend a T1 or partial T3. While they are more
expensive and highly reliable, ATT or other major telcos will fix
the
problem within a reasonable SLA. Comcast does NOT have a SLA. It
took 4
months to fix my problems on a business account.
A Very Unhappy Comcast Customer,
Ryan Krenzischek
On Fri, 20 Feb 2009, Steven King wrote:
Date: Fri, 20 Feb 2009 23:45:48 -0500
From: Steven King sk...@kingrst.com
To: John Martinez jmarti...@zero11.com
Cc: NANOG list nanog@nanog.org
Subject: Re: comcast price check
Comcast has an Ethernet service?
John Martinez wrote:
Does any one here use comcast's ethernet services?
If so, what is their price range?
Thanks in advance.
--
Jeffrey Lyon, Leadership Team
jeffrey.l...@blacklotus.net | http://www.blacklotus.net
http://www.blacklotus.net
Black Lotus Communications of The IRC Company, Inc.
Look for us at HostingCon 2009 in Washington, DC on August 10th - 12th
at Booth #401.
