Proofpoint Mail Delivery Issues

2019-01-10 Thread Tim Donahue 
Hi all,

Sorry for the noise, but one of my clients is getting the standard "it's the 
other guy's fault" with some email delivery issues to/from Proofpoint 
"Enterprise" customers.  If there is anyone from Proofpoint support monitoring 
this list, some assistance troubleshooting email delivery issues would be 
greatly appreciated.

Thank you,

Tim Donahue

Postmaster @ charter.net

2014-12-01 Thread Tim Donahue 
Hi all,

Sorry for the noise, but my emails to postmas...@charter.net are getting
rejected.  Our mail server is being rejected by charter.net for not having
a reverse DNS PTR record, but all the publicly available DNS servers I am
able to query are resolving the PTR without any errors.

If anyone has a direct contact within Charter that they could put me in
contact with it would be greatly appreciated.

Thanks,

Tim Donahue

Security Contact for PlusServer.de (AS8972)

2012-01-19 Thread Tim Donahue 
Hi all,

Sorry for the noise, but I am looking for a contact for PlusServer.de
(AS8972) to get a security issue resolved.   Email to their abuse@
address has gone unanswered for nearly 24 hours at this point and the
malicious traffic has not been stopped yet.

Hopefully someone here has a security or noc contact that can I can
reach out to.

Thank  you,

Tim

INDOSAT Internet Network Provider NOC Contact

2011-01-14 Thread Tim Donahue 

Hi all,

Sorry for the noise, but I was wondering if anyone has a NOC or BGP 
knowledgeable contact with INDOSAT Internet Network Provider
 (AS4761).  I have emailed the hostmaster@ email address listed in the 
WHOIS contact, and tried calling the phone number listed as well 
(disconnect message).


They are announcing one of our prefixes and I am trying to find a 
contact in their company who can fix the announcement.


Tim

GBLX Routing Issues

2010-11-18 Thread Tim Donahue 
We have several clients who are experiencing downtime right now on 
GBLX's network, as well as seeing some intermittent routing problems 
coming from our GBLX link.  Has anyone been able to get more than the 
standard "The technicians are trying to isolate the problem" out of GBLX 
at this point?


On or off-list replies are welcome.

Thank you,

Tim