75th Broad up/down?

2012-10-31 Thread Jeff Shultz
An online magazine I work with is, we believe, hosted at 75 Broad or 111 
8th. It dropped out Monday night, right after they announced that the 
diesel pumps had fried due to flooding at 75 Broad, came back up early 
Tuesday morning, and then died again this morning.


IP address is in 74.63.44.0/24 block (which may be part of a larger block).

Pinging 74.63.44.255 gets me replies from 208.122.44.210 only.

Anyone know the current status of these facilities? I've got an e-mail 
in to noc@internap but haven't heard back - and if they have a facility 
down they're probably too busy to reply to a single web hosting customer.


I have seen the report from earlier this morning indicating that 111 8th 
had an issue that's been fixed - but the Internap NOC line 
(877.843.4662) still indicates that NYM008 is having a power outage.


Thanks!

--
Jeff Shultz






Re: 75th Broad up/down?

2012-10-31 Thread virendra rode
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On 10/31/2012 09:19 AM, Jeff Shultz wrote:
 An online magazine I work with is, we believe, hosted at 75 Broad
 or 111 8th. It dropped out Monday night, right after they announced
 that the diesel pumps had fried due to flooding at 75 Broad, came
 back up early Tuesday morning, and then died again this morning.
 
 IP address is in 74.63.44.0/24 block (which may be part of a larger
 block).
 
 Pinging 74.63.44.255 gets me replies from 208.122.44.210 only.
 
 Anyone know the current status of these facilities? I've got an
 e-mail in to noc@internap but haven't heard back - and if they have
 a facility down they're probably too busy to reply to a single web
 hosting customer.
 
 I have seen the report from earlier this morning indicating that
 111 8th had an issue that's been fixed - but the Internap NOC line 
 (877.843.4662) still indicates that NYM008 is having a power
 outage.
 
 Thanks!
 
- --
http://tracker.outages.org/reports/view/68

and more update on the list.


regards,
/virendra
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Re: 75th Broad up/down?

2012-10-31 Thread Rusty Hodge
Here's a few notes from Internap which has stuff at 75 Broad and 111 8th:

 Forwarded Message 

Hurricane Update: Power Restored at LGA9, 111 8th Ave.

Update:
 
We have restored all power to the LGA9 site via generator.  Phase 12
UPS UPS modules are in bypass and being investigated at this time.  We
will be moving the UPS units back inline one at a time as they are
verified over the coming hours.  There is no impact to customer load
expected.  Phase 3 load is currently on UPS conditioned power supported by
generator.

All INAP IP service points are operating normally.  Our staff is currently
working to bring LGA9 Agile customers back up.

 Forwarded Message 

At approximately 23:20 local time, the LGA11 facility returned to
service via generator power, including critical customers loads. The
generators were refuelled and restarted and are currently operating
normally, carrying the critical load. Additionally UPS systems have since
been brought back online and are now helping to support power onsite.
Additional fuel supply is being arranged and there is ample fuel on site
at the moment to maintain operation.

As noted, power to customer gear has been restored, however building
access is still restricted and customers are not yet able to visit the
site.

 Forwarded Message 

At approximately 05:45 EDT connectivity to Internap's LGA11 datacenter was 
lost.  This loss was caused by 2 other datacenter power failures that provide 
fiber to LGA11. We are working with the building personnel at both sites to 
correct the problems. We will provide more updates as information becomes 
available.


 Forwarded Message 

At approximately 23:20 local time, Internap's LGA11 facility returned to 
service via generator power, including critical customers loads. The generators 
were refueled and restarted and are currently operating normally, carrying the 
critical load. Additionally UPS systems have since been brought back online and 
are now helping to support power onsite. There is ample fuel on site at the 
moment to maintain operation and there is a scheduled delivery of additional 
fuel. This will continue until Con Ed restores grid power.  Most all servers 
are not back online and accessible.  Please log in and confirm that everything 
is working as expected in your environment.  



 An online magazine I work with is, we believe, hosted at 75 Broad or 111 8th. 
 It dropped out Monday night, right after they announced that the diesel pumps 
 had fried due to flooding at 75 Broad, came back up early Tuesday morning, 
 and then died again this morning.
 
 IP address is in 74.63.44.0/24 block (which may be part of a larger block).
 
 Pinging 74.63.44.255 gets me replies from 208.122.44.210 only.
 
 Anyone know the current status of these facilities? I've got an e-mail in to 
 noc@internap but haven't heard back - and if they have a facility down 
 they're probably too busy to reply to a single web hosting customer.
 
 I have seen the report from earlier this morning indicating that 111 8th had 
 an issue that's been fixed - but the Internap NOC line (877.843.4662) still 
 indicates that NYM008 is having a power outage.
 
 Thanks!
 
 -- 
 Jeff Shultz