Re: IPv6? Why, you are the first one to ask for it!

2011-03-02 Thread Lars Eggert
On 2011-3-2, at 5:03, JC Dill wrote:
 You can use their reply to an IPv6 request as a bit of a bozo filter

A senior technical person at my local (consumer) ISP here just told me that 
their IPv6 plans are at an early stage and lots of work has to be done 
before they can start testing. (I asked if they had plans for a friendly user 
test I could join.)

He also said that they understand that IPv6 is not ready because OS vendors 
have not implemented IPsec. Talk about a bozo filter...

Lars

PS: ISP is DNA/Welho.

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Re: IPv6? Why, you are the first one to ask for it!

2011-03-02 Thread Alexander Harrowell
On Wednesday 02 March 2011 03:03:22 JC Dill wrote:
 
 I *love* using Bozo filters.  Anytime you can trick companies into 
 revealing their true colors, you are a step ahead in the game.
 
 jc
 

AKA the Brown MM gambit.

-- 
The only thing worse than e-mail disclaimers...is people who send e-mail to 
lists complaining about them


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Description: This is a digitally signed message part.


Re: IPv6? Why, you are the first one to ask for it!

2011-03-02 Thread Jimmy Hess
On Tue, Mar 1, 2011 at 3:16 PM, Franck Martin fra...@genius.com wrote:
 Don't forget there is no commission for the salesperson to enable IPv6 for 
 you, so definitively they are not interested and you asking them to deal with 
 the issue, will just lower their pay at the end of the month because they 
 could not use this valuable time to find customers with commissions...

Well,  if there is a sale to be made at all, and  IPv6 is  a
requirement for that particular sale,  then any  (other)
commission is dependant on enabling IPv6.So if you need to buy
IPv6,  make it a required condition
before you agree to buy service,  or let them know that
$other_big_provider  is offering IPv6.
Sale = Possible commission.
No sale = No commission, period.

You were the very first to ask for it.

Sounds like an excuse to me.   No excuse validates a complete lack
of cognisance of IPv6 at this point.
Providers have had plenty of time to train their sales staff.

One can only hope their technical staff are ready to deal with any
IPv6 connectivity issues...

You were the very first to ask for it  does not instill much
confidence or make a good
impression of the provider, even if IPv6 does turn out to be available
from them.

--
-Jh



Re: IPv6? Why, you are the first one to ask for it!

2011-03-02 Thread JC Dill

 On 02/03/11 2:55 AM, Alexander Harrowell wrote:

On Wednesday 02 March 2011 03:03:22 JC Dill wrote:

I *love* using Bozo filters.  Anytime you can trick companies into
revealing their true colors, you are a step ahead in the game

AKA the Brown MM gambit.


Exactly!

Per Wikipedia:

http://en.wikipedia.org/wiki/Rider_%28theater%29#Unreasonable_Requests

Van Halen requested in the technical rider that a bowl of MMs be 
provided in their dressing room with the brown ones removed (failure to 
do so would not only mean that the band would not perform, but the venue 
would still have to pay the full fee). The objective of this wasn't due 
to any excesses on the part of the band, but was a method to determine 
how much attention to detail the crew at a local venue paid to the 
requests specified in the rider. Should the bowl be absent, or if brown 
MMs were present, it would give band members reason to suspect other, 
legitimate, technical and safety issues were also being performed poorly 
or were outright overlooked. David Lee Roth stated in his autobiography 
that this request was done as a result of faulty workmanship at a venue 
on an earlier tour which nearly cost the life of a member of Van Halen's 
road crew, as well as $85,000 damage to the venue and their own equipment.





IPv6? Why, you are the first one to ask for it!

2011-03-01 Thread George Bonser
Fairly major global network provider likes to call themselves a Tier
1.  Asking about native IPv6 in one of their colo facilities in the UK.
They say their US facilities won't be v6 capable until Q4 2011.  The UK
rep acted like it was the first he'd ever heard of it and implied we
were the very first to ask for it.

Note to providers:  That might have worked a couple of years ago but
when we hear that today, we know it is false.  Please be honest in your
responses to that question.  If you aren't going to deploy it for
another year or two, just say so.  The notion that we are the very first
ones to ever ask for it from a global provider in a major country is
just lame.

George




Re: IPv6? Why, you are the first one to ask for it!

2011-03-01 Thread Paul Graydon

On 03/01/2011 07:39 AM, George Bonser wrote:

Fairly major global network provider likes to call themselves a Tier
1.  Asking about native IPv6 in one of their colo facilities in the UK.
They say their US facilities won't be v6 capable until Q4 2011.  The UK
rep acted like it was the first he'd ever heard of it and implied we
were the very first to ask for it.

Note to providers:  That might have worked a couple of years ago but
when we hear that today, we know it is false.  Please be honest in your
responses to that question.  If you aren't going to deploy it for
another year or two, just say so.  The notion that we are the very first
ones to ever ask for it from a global provider in a major country is
just lame.

George


Having worked both inside and outside the ISP industry, I wouldn't 
necessarily trust a salesman to know a DSL from a leased line, let alone 
IPv6 vs IPv4, nor to have remembered being asked about it before.  
That's stuff for pre-sales engineers to handle, not the salesman.




Re: IPv6? Why, you are the first one to ask for it!

2011-03-01 Thread Jake Khuon
On Tue, 2011-03-01 at 07:46 -1000, Paul Graydon wrote:

 Having worked both inside and outside the ISP industry, I wouldn't 
 necessarily trust a salesman to know a DSL from a leased line, let alone 
 IPv6 vs IPv4, nor to have remembered being asked about it before.  
 That's stuff for pre-sales engineers to handle, not the salesman.

If IPv6 is being mentioned in mainstream news media including local and
national TV news (which it has) then I would expect a salesperson of an
ISP to also be somewhat knowledgeable enough to be able to able to at
least spell it.

And I agree with the previous poster that in this day and age, it is
unlikely that the sales group of a global provider would not have
encountered such a request.  If anything, they should have been hit with
those kinds of requests starting ten years ago.  Perhaps that particular
salesperson had not but he/she should have been briefed on it and should
be familiar enough with deployment status to be able to talk
intelligently and honestly with a potential customer.


-- 
/*=[ Jake Khuon kh...@neebu.net ]=+
 | Packet Plumber, Network Engineers /| / [~ [~ |) | |  |
 | for Effective Bandwidth Utilisation  / |/  [_ [_ |) |_| NETWORKS |   
 +==*/





Re: IPv6? Why, you are the first one to ask for it!

2011-03-01 Thread Scott Helms
We've been the first for one of the oldest and best known Tier 1's in 
Metro Atlanta for quite some time


It only took them 3 weeks to get the order right in their billing system 
and another 4.5 months to get it working.



And I agree with the previous poster that in this day and age, it is
unlikely that the sales group of a global provider would not have
encountered such a request.  If anything, they should have been hit with
those kinds of requests starting ten years ago.  Perhaps that particular
salesperson had not but he/she should have been briefed on it and should
be familiar enough with deployment status to be able to talk
intelligently and honestly with a potential customer.





--
Scott Helms
Vice President of Technology
ISP Alliance, Inc. DBA ZCorum
(678) 507-5000

http://twitter.com/kscotthelms





Re: IPv6? Why, you are the first one to ask for it!

2011-03-01 Thread Christian de Larrinaga
Do please let me know which major global network provider this is. Off-list if 
you prefer.

Christian 
On 1 Mar 2011, at 18:39, George Bonser wrote:

 Fairly major global network provider likes to call themselves a Tier
 1.  Asking about native IPv6 in one of their colo facilities in the UK.
 They say their US facilities won't be v6 capable until Q4 2011.  The UK
 rep acted like it was the first he'd ever heard of it and implied we
 were the very first to ask for it.
 
 Note to providers:  That might have worked a couple of years ago but
 when we hear that today, we know it is false.  Please be honest in your
 responses to that question.  If you aren't going to deploy it for
 another year or two, just say so.  The notion that we are the very first
 ones to ever ask for it from a global provider in a major country is
 just lame.
 
 George
 
 




Re: IPv6? Why, you are the first one to ask for it!

2011-03-01 Thread Franck Martin
Don't forget there is no commission for the salesperson to enable IPv6 for you, 
so definitively they are not interested and you asking them to deal with the 
issue, will just lower their pay at the end of the month because they could not 
use this valuable time to find customers with commissions...

- Original Message -
 From: George Bonser gbon...@seven.com
 To: NANOG list nanog@nanog.org
 Sent: Tuesday, 1 March, 2011 9:39:33 AM
 Subject: IPv6? Why, you are the first one to ask for it!
 Fairly major global network provider likes to call themselves a Tier
 1. Asking about native IPv6 in one of their colo facilities in the
 UK.
 They say their US facilities won't be v6 capable until Q4 2011. The UK
 rep acted like it was the first he'd ever heard of it and implied we
 were the very first to ask for it.
 
 Note to providers: That might have worked a couple of years ago but
 when we hear that today, we know it is false. Please be honest in your
 responses to that question. If you aren't going to deploy it for
 another year or two, just say so. The notion that we are the very
 first
 ones to ever ask for it from a global provider in a major country is
 just lame.
 
 George



Re: IPv6? Why, you are the first one to ask for it!

2011-03-01 Thread Jeroen Massar
On 2011-03-01 22:16, Franck Martin wrote:
 Don't forget there is no commission for the salesperson to enable
 IPv6 for you, so definitively they are not interested and you asking
 them to deal with the issue, will just lower their pay at the end of
 the month because they could not use this valuable time to find
 customers with commissions...

And that, hits the hammer right on the nail...

Or to put it better:
http://www.youtube.com/watch?v=PUYdi43qXHc

It always just depends on whose pocket it is, in the above example the
blocker is the sales droid whose pockets won't get any deeper at the
moment, in a lot of other cases it is the management types who don't get
a direct benefit from it.

And actually, who can blame them? Be sure to know that when time runs
out though that they will come screaming at the techies, but then again,
those types generally don't get the bonusses for that then to save the
ass of the above types...

Greets,
 Jeroen



RE: IPv6? Why, you are the first one to ask for it!

2011-03-01 Thread George Bonser
 Perhaps that
 particular
 salesperson had not but he/she should have been briefed on it and
 should
 be familiar enough with deployment status to be able to talk
 intelligently and honestly with a potential customer.
 
 

I could buy that if it weren't for the fact that it took two days to come back 
with that answer.  An off the cuff wow, nobody has ever asked me that before, 
I need to check on it would have been understandable for a new rep.  Two days 
later coming back with gee, we really haven't had anyone ask about that 
before is bogus.

I am not trying to beat anyone up here, the point is a general one for the 
providers out there.  If you can't offer v6, say so, don't try to dance around 
it and pretend that customer is the only one on the planet with a migration 
plan because we know better.




Re: IPv6? Why, you are the first one to ask for it!

2011-03-01 Thread Franck Martin


- Original Message -
 From: Jeroen Massar jer...@unfix.org
 To: Franck Martin fra...@genius.com
 Cc: George Bonser gbon...@seven.com, NANOG list nanog@nanog.org
 Sent: Tuesday, 1 March, 2011 1:41:45 PM
 Subject: Re: IPv6? Why, you are the first one to ask for it!
 On 2011-03-01 22:16, Franck Martin wrote:
  Don't forget there is no commission for the salesperson to enable
  IPv6 for you, so definitively they are not interested and you asking
  them to deal with the issue, will just lower their pay at the end of
  the month because they could not use this valuable time to find
  customers with commissions...
 
 And that, hits the hammer right on the nail...
 
 Or to put it better:
 http://www.youtube.com/watch?v=PUYdi43qXHc
 
 It always just depends on whose pocket it is, in the above example the
 blocker is the sales droid whose pockets won't get any deeper at the
 moment, in a lot of other cases it is the management types who don't
 get
 a direct benefit from it.
 
 And actually, who can blame them? Be sure to know that when time runs
 out though that they will come screaming at the techies, but then
 again,
 those types generally don't get the bonusses for that then to save the
 ass of the above types...
 

The board to the managers/sales people: Please explain us again why we can't 
have more customers?



RE: IPv6? Why, you are the first one to ask for it!

2011-03-01 Thread -Hammer-
I don't know about that. 

Even though the carriers (USA) I've talked to are having trouble presenting 
native IPv6 to me in the next few quarters, they have no problem pitching 
professional services to help me with the implementation. Several of my 
hardware vendors have too. Don't be surprised at all to see this presented to 
senior management as a new revenue stream. Helping the inept prepare for 
tomorrow. 


 
-Hammer-
 
I was a normal American nerd.
-Jack Herer
 
 

-Original Message-
From: Franck Martin [mailto:fra...@genius.com] 
Sent: Tuesday, March 01, 2011 3:17 PM
To: George Bonser
Cc: NANOG list
Subject: Re: IPv6? Why, you are the first one to ask for it!

Don't forget there is no commission for the salesperson to enable IPv6 for you, 
so definitively they are not interested and you asking them to deal with the 
issue, will just lower their pay at the end of the month because they could not 
use this valuable time to find customers with commissions...

- Original Message -
 From: George Bonser gbon...@seven.com
 To: NANOG list nanog@nanog.org
 Sent: Tuesday, 1 March, 2011 9:39:33 AM
 Subject: IPv6? Why, you are the first one to ask for it!
 Fairly major global network provider likes to call themselves a Tier
 1. Asking about native IPv6 in one of their colo facilities in the
 UK.
 They say their US facilities won't be v6 capable until Q4 2011. The UK
 rep acted like it was the first he'd ever heard of it and implied we
 were the very first to ask for it.
 
 Note to providers: That might have worked a couple of years ago but
 when we hear that today, we know it is false. Please be honest in your
 responses to that question. If you aren't going to deploy it for
 another year or two, just say so. The notion that we are the very
 first
 ones to ever ask for it from a global provider in a major country is
 just lame.
 
 George




RE: IPv6? Why, you are the first one to ask for it!

2011-03-01 Thread Deepak Jain
 The board to the managers/sales people: Please explain us again why we
 can't have more customers?

Let's be real for a second, there are plenty of backbone-ish companies that 
have been around long enough to accumulate tons, and tons of IPv4 space. 

I remember an old SP that used to give every PC in their NOC, possibly their 
whole company, a /24 and /16s weren't hard to get either. Lots of shops that 
had IP-based hosting that have gone name-based probably have tons of available 
space too.

The no more IP addresses available will affect folks unevenly... if I were to 
guess, mostly the folks that aren't large/old enough to have gobs of space 
lying around but are too large to get provider space. I'm also guessing that 
these guys are the ones creating the most pressure for IPv6 in their upstreams, 
as it serves their interests to make IPv4 unneeded as soon as possible.

The next big surge of IT spend that isn't about reduction or consolidation will 
create pressure on Enterprises to use more address space, and if they are 
nearly out of IPv4 space (with firewalls, NAT, VPNs, etc, not a lot of pressure 
there) they will push their SPs for it. Government contracts for telecomm all 
require IPv6 support, and all the vendors on them say they support it, but 
gov't customers trying to order say that is a no-go. (As of two weeks ago)... 
so even gov't isn't a big enough buyer to make this happen sooner.

DJ
 

 








Re: IPv6? Why, you are the first one to ask for it!

2011-03-01 Thread Mark Andrews

In message d338d1613b32624285bb321a5cf3db25130d83a...@ginga.ai.net, Deepak Ja
in writes:
  The board to the managers/sales people: Please explain us again why we
  can't have more customers?
 
 Let's be real for a second, there are plenty of backbone-ish companies 
 that have been around long enough to accumulate tons, and tons of IPv4 
 space. 
 
 I remember an old SP that used to give every PC in their NOC, possibly 
 their whole company, a /24 and /16s weren't hard to get either. Lots of 
 shops that had IP-based hosting that have gone name-based probably have 
 tons of available space too.
 
 The no more IP addresses available will affect folks unevenly... if I 
 were to guess, mostly the folks that aren't large/old enough to have gobs 
 of space lying around but are too large to get provider space. I'm also 
 guessing that these guys are the ones creating the most pressure for IPv6 
 in their upstreams, as it serves their interests to make IPv4 unneeded as 
 soon as possible.
 
 The next big surge of IT spend that isn't about reduction or 
 consolidation will create pressure on Enterprises to use more address 
 space, and if they are nearly out of IPv4 space (with firewalls, NAT, 
 VPNs, etc, not a lot of pressure there) they will push their SPs for it. 
 Government contracts for telecomm all require IPv6 support, and all the 
 vendors on them say they support it, but gov't customers trying to order 
 say that is a no-go. (As of two weeks ago)... so even gov't isn't a big 
 enough buyer to make this happen sooner.
 
 DJ

While some companies will have plenty of IPv4 space for a long time, not
all the people they communicate with will.  Some of them will be forced
into using IPv6 sooner rather than later.  All companies need to be ready
for that regardless of how much IPv4 they have.

Mark
-- 
Mark Andrews, ISC
1 Seymour St., Dundas Valley, NSW 2117, Australia
PHONE: +61 2 9871 4742 INTERNET: ma...@isc.org



Re: IPv6? Why, you are the first one to ask for it!

2011-03-01 Thread Jason Bertoch
- Original Message -
 From: George Bonser gbon...@seven.com
 
 I could buy that if it weren't for the fact that it took two days to
 come back with that answer. An off the cuff wow, nobody has ever
 asked me that before, I need to check on it would have been
 understandable for a new rep. Two days later coming back with gee, we
 really haven't had anyone ask about that before is bogus.
 
 I am not trying to beat anyone up here, the point is a general one for
 the providers out there. If you can't offer v6, say so, don't try to
 dance around it and pretend that customer is the only one on the
 planet with a migration plan because we know better.

At this point, I'd even settle for a lie from one of my upstreams.  I've asked 
the local tech folks a couple of times over the last year or so, on top of a 
request to our sales rep, without even a single response to the question of do 
you support v6 yet and, if not, what's your timeline?.  

--
/Jason



Re: IPv6? Why, you are the first one to ask for it!

2011-03-01 Thread JC Dill

 On 01/03/11 12:07 PM, Jake Khuon wrote:

And I agree with the previous poster that in this day and age, it is
unlikely that the sales group of a global provider would not have
encountered such a request.  If anything, they should have been hit with
those kinds of requests starting ten years ago.  Perhaps that particular
salesperson had not but he/she should have been briefed on it and should
be familiar enough with deployment status to be able to talk
intelligently and honestly with a potential customer.


You can use their reply to an IPv6 request as a bit of a bozo filter, 
much like the RFP discussed here used RFC 1149 to determine if the 
companies actually read and understood the RFCs they were expected to 
support.


http://www.itworld.com/NWW010409bradner

I *love* using Bozo filters.  Anytime you can trick companies into 
revealing their true colors, you are a step ahead in the game.


jc




Re: IPv6? Why, you are the first one to ask for it!

2011-03-01 Thread Jeff Wheeler
I guess I'll plug this Wikipedia page again:
http://en.wikipedia.org/wiki/Comparison_of_IPv6_support_by_major_transit_providers

-- 
Jeff S Wheeler j...@inconcepts.biz
Sr Network Operator  /  Innovative Network Concepts



Re: IPv6? Why, you are the first one to ask for it!

2011-03-01 Thread Justin M. Streiner

On Tue, 1 Mar 2011, George Bonser wrote:


Note to providers:  That might have worked a couple of years ago but
when we hear that today, we know it is false.  Please be honest in your
responses to that question.  If you aren't going to deploy it for
another year or two, just say so.  The notion that we are the very first
ones to ever ask for it from a global provider in a major country is
just lame.


I would also recommend that the sales organizations of those providers be 
provided with some level of training and/or coordination with their SEs 
and technical groups to understand what people are talking about when 
someone asks about that eye-pee-vee-six thing.  Another common 
complaint has been getting different (often contradictory) responses from 
different salescritters.


jms



RE: IPv6? Why, you are the first one to ask for it!

2011-03-01 Thread Frank Bulk
I'm extremely annoyed by the marketing PR of those professional service arms 
when their transit/service provide business doesn't have IPv6 fully deployed.  
Please have your own house in order first, or be more humble about your 
services, please.

Frank

-Original Message-
From: -Hammer- [mailto:bhmc...@gmail.com] 
Sent: Tuesday, March 01, 2011 6:17 PM
To: 'Franck Martin'; 'George Bonser'
Cc: 'NANOG list'
Subject: RE: IPv6? Why, you are the first one to ask for it!

I don't know about that. 

Even though the carriers (USA) I've talked to are having trouble presenting 
native IPv6 to me in the next few quarters, they have no problem pitching 
professional services to help me with the implementation. Several of my 
hardware vendors have too. Don't be surprised at all to see this presented to 
senior management as a new revenue stream. Helping the inept prepare for 
tomorrow. 
 
-Hammer-
 
I was a normal American nerd.
-Jack Herer

-Original Message-
From: Franck Martin [mailto:fra...@genius.com] 
Sent: Tuesday, March 01, 2011 3:17 PM
To: George Bonser
Cc: NANOG list
Subject: Re: IPv6? Why, you are the first one to ask for it!

Don't forget there is no commission for the salesperson to enable IPv6 for you, 
so definitively they are not interested and you asking them to deal with the 
issue, will just lower their pay at the end of the month because they could not 
use this valuable time to find customers with commissions...

- Original Message -
 From: George Bonser gbon...@seven.com
 To: NANOG list nanog@nanog.org
 Sent: Tuesday, 1 March, 2011 9:39:33 AM
 Subject: IPv6? Why, you are the first one to ask for it!
 Fairly major global network provider likes to call themselves a Tier
 1. Asking about native IPv6 in one of their colo facilities in the
 UK.
 They say their US facilities won't be v6 capable until Q4 2011. The UK
 rep acted like it was the first he'd ever heard of it and implied we
 were the very first to ask for it.
 
 Note to providers: That might have worked a couple of years ago but
 when we hear that today, we know it is false. Please be honest in your
 responses to that question. If you aren't going to deploy it for
 another year or two, just say so. The notion that we are the very
 first
 ones to ever ask for it from a global provider in a major country is
 just lame.
 
 George