Re: InterNAP FCP (again?)

2010-01-04 Thread Tom Sands
I feel your pain, as I'm a little frustrated by the stance that Internap 
is taking on the FCP.  We've used them for many years, back when there 
were numerous competitors to choose from.  However, now that they are 
pretty much the only major player they seem to care less about the 
results and the customer.


Like Ric, you can contact me off-line for details.



Tom Sands   
Chief Network Engineer  
Rackspace Hosting   
(210)312-4391   


Ric Moseley wrote:
Call me offline. 

Ric. 
214-442-0555


-Original Message-
From: Michael J McCafferty [mailto:m...@m5computersecurity.com] 
Sent: Wednesday, December 30, 2009 2:59 PM

To: nanog
Subject: InterNAP FCP (again?)

All,
I know this has been discussed to some degree before and I have
searched the archives. However is it seems in my previous posts to this
list about anything, the truly useful replies are the private replies
ones that don't make it to this list.
We are considering the InterNAP Flow Control Platform. Currently
we
have 3 transit providers but are adding one or two more and will also be
adding a connection to the Any2 exchange at One Wilshire.
The price is manageable, the reporting seems quite useful, but I
haven't seen it actually in action on my network. If it works as claimed
for managing commit levels, performance, etc. then I expect we'd be very
happy. The problem is that InterNAP does not want to do any acceptance
testing... all sales are final... and in my research on the web, I see a
few companies that have implemented the FCP and have either removed it
or switched to Avaya CNA (yes, I know it's going away).
Since InterNAP has pulled way from any kind of happiness
guarantee, I'd
very much like to hear from actual users of the FCP, happy and unhappy,
to help me feel better about signing the PO.
Does it do what it says it does for performance and managing
commit
levels? Do you feel it was worth the integration and money? Are you
happy with it? What size and shape is the network you used it on? Do you
have any additional thoughts to share regarding the FCP?

Thanks!
Mike




Confidentiality Notice: This e-mail message (including any attached or
embedded documents) is intended for the exclusive and confidential use of the
individual or entity to which this message is addressed, and unless otherwise
expressly indicated, is confidential and privileged information of Rackspace.
Any dissemination, distribution or copying of the enclosed material is 
prohibited.
If you receive this transmission in error, please notify us immediately by 
e-mail
at ab...@rackspace.com, and delete the original message.
Your cooperation is appreciated.




InterNAP FCP (again?)

2009-12-30 Thread Michael J McCafferty
All,
I know this has been discussed to some degree before and I have
searched the archives. However is it seems in my previous posts to this
list about anything, the truly useful replies are the private replies
ones that don't make it to this list.
We are considering the InterNAP Flow Control Platform. Currently we
have 3 transit providers but are adding one or two more and will also be
adding a connection to the Any2 exchange at One Wilshire.
The price is manageable, the reporting seems quite useful, but I
haven't seen it actually in action on my network. If it works as claimed
for managing commit levels, performance, etc. then I expect we'd be very
happy. The problem is that InterNAP does not want to do any acceptance
testing... all sales are final... and in my research on the web, I see a
few companies that have implemented the FCP and have either removed it
or switched to Avaya CNA (yes, I know it's going away).
Since InterNAP has pulled way from any kind of happiness guarantee, I'd
very much like to hear from actual users of the FCP, happy and unhappy,
to help me feel better about signing the PO.
Does it do what it says it does for performance and managing commit
levels? Do you feel it was worth the integration and money? Are you
happy with it? What size and shape is the network you used it on? Do you
have any additional thoughts to share regarding the FCP?

Thanks!
Mike

-- 

Michael J. McCafferty
Principal
M5 Hosting
http://www.m5hosting.com

You can have your own custom Dedicated Server up and running today !
RedHat Enterprise, CentOS, Ubuntu, Debian, OpenBSD, FreeBSD, and more





RE: InterNAP FCP (again?)

2009-12-30 Thread Ric Moseley
Call me offline. 

Ric. 
214-442-0555

-Original Message-
From: Michael J McCafferty [mailto:m...@m5computersecurity.com] 
Sent: Wednesday, December 30, 2009 2:59 PM
To: nanog
Subject: InterNAP FCP (again?)

All,
I know this has been discussed to some degree before and I have
searched the archives. However is it seems in my previous posts to this
list about anything, the truly useful replies are the private replies
ones that don't make it to this list.
We are considering the InterNAP Flow Control Platform. Currently
we
have 3 transit providers but are adding one or two more and will also be
adding a connection to the Any2 exchange at One Wilshire.
The price is manageable, the reporting seems quite useful, but I
haven't seen it actually in action on my network. If it works as claimed
for managing commit levels, performance, etc. then I expect we'd be very
happy. The problem is that InterNAP does not want to do any acceptance
testing... all sales are final... and in my research on the web, I see a
few companies that have implemented the FCP and have either removed it
or switched to Avaya CNA (yes, I know it's going away).
Since InterNAP has pulled way from any kind of happiness
guarantee, I'd
very much like to hear from actual users of the FCP, happy and unhappy,
to help me feel better about signing the PO.
Does it do what it says it does for performance and managing
commit
levels? Do you feel it was worth the integration and money? Are you
happy with it? What size and shape is the network you used it on? Do you
have any additional thoughts to share regarding the FCP?

Thanks!
Mike

-- 

Michael J. McCafferty
Principal
M5 Hosting
http://www.m5hosting.com

You can have your own custom Dedicated Server up and running today !
RedHat Enterprise, CentOS, Ubuntu, Debian, OpenBSD, FreeBSD, and more