Re: DreamHost admin contacts
Agreed -1 for GroupSpark (AKA 123together) On Oct 13, 2009, at 4:48 PM, Jeff Saxe wrote: Barring that, what recommendations might the NANOG community have for an extremely rock-solid e-mail hosting company? I realize that may mean self-promotion, but hey, bring it on. Some people, when they say email hosting company, inherently mean hosting specifically of Microsoft Exchange email, contacts, and calendar. If that's what you're after, then I would recommend my employer's chosen hosted Exchange partner, Intermedia http://www.intermedia.net . They maintain server farms of Exchange clusters, and they have a very good customer portal (both at the administrator-of-the-site level and the individual end user). They also have an FTP-up-a-PST- file-and-merge-it-into-a-mailbox function that makes the initial migration from some other Exchange repository faster and more parallelizable than without it. We are extremely pleased, and we have basically stopped hosting Exchange for our own customers on our own in-house hardware, just using Intermedia as a branded service. Depending on your requirements (audit copy of every single email and and out, mandatory retention periods, BlackBerry connectivity, etc.), they probably can do anything you're asking for. Their uptime has been stellar except for one morning of about 3 to 4 hours, when a major MAN cable was busted around Manhattan somewhere and disconnected their datacenter. Other than that, we have not had the long, painful, tension-filled, customer-angering outage periods that we used to have with another provider which shall not be named. (OK, it will: GroupSpark. Stay far away from them.) -- Jeff Saxe Network Engineer, Blue Ridge InternetWorks Charlottesville, VA www.briworks.com
Re: DreamHost admin contacts
At my former firm we had much success with Mailstreet.com and their exchange hosting email services -- very simple to use admin panel and great customer service. On Tue, Oct 13, 2009 at 4:08 PM, Andy Ringsmuth andyr...@inebraska.com wrote: Any chance there's someone from DreamHost on NANOG? Or that someone might have a way to reach them other than by filing a trouble ticket with them? POP has seemingly been down all day, with Webmail sporadic at best. Just migrated my company's e-mail over to them last week, and with this, of course our company president has been putting a severe squeeze on me to fix it. Barring that, what recommendations might the NANOG community have for an extremely rock-solid e-mail hosting company? I realize that may mean self-promotion, but hey, bring it on. Much appreciated! -Andy -- [ Rodrick R. Brown ] http://www.rodrickbrown.com http://www.linkedin.com/in/rodrickbrown
Re: DreamHost admin contacts
Have had great luck (no outages) with Rackspace Mail (formerly Mailtrust). Quite affordable as well. Disclaimer: no affiliation, just a satisfied customer On 10/13/09, Andy Ringsmuth andyr...@inebraska.com wrote: Any chance there's someone from DreamHost on NANOG? Or that someone might have a way to reach them other than by filing a trouble ticket with them? POP has seemingly been down all day, with Webmail sporadic at best. Just migrated my company's e-mail over to them last week, and with this, of course our company president has been putting a severe squeeze on me to fix it. Barring that, what recommendations might the NANOG community have for an extremely rock-solid e-mail hosting company? I realize that may mean self-promotion, but hey, bring it on. Much appreciated! -Andy -- Brandon Galbraith Mobile: 630.400.6992 FNAL: 630.840.2141
RE: DreamHost admin contacts
Barring that, what recommendations might the NANOG community have for an extremely rock-solid e-mail hosting company? I realize that may mean self-promotion, but hey, bring it on. Some people, when they say email hosting company, inherently mean hosting specifically of Microsoft Exchange email, contacts, and calendar. If that's what you're after, then I would recommend my employer's chosen hosted Exchange partner, Intermedia http://www.intermedia.net. They maintain server farms of Exchange clusters, and they have a very good customer portal (both at the administrator-of-the-site level and the individual end user). They also have an FTP-up-a-PST-file-and-merge-it-into-a-mailbox function that makes the initial migration from some other Exchange repository faster and more parallelizable than without it. We are extremely pleased, and we have basically stopped hosting Exchange for our own customers on our own in-house hardware, just using Intermedia as a branded service. Depending on your requirements (audit copy of every single email and and out, mandatory retention periods, BlackBerry connectivity, etc.), they probably can do anything you're asking for. Their uptime has been stellar except for one morning of about 3 to 4 hours, when a major MAN cable was busted around Manhattan somewhere and disconnected their datacenter. Other than that, we have not had the long, painful, tension-filled, customer-angering outage periods that we used to have with another provider which shall not be named. (OK, it will: GroupSpark. Stay far away from them.) -- Jeff Saxe Network Engineer, Blue Ridge InternetWorks Charlottesville, VA www.briworks.com
Re: DreamHost admin contacts
+1 for intermeida. I'm digging it. Though I've yet to find a way to turn off copying the originator of the e-mail when hitting reply all. Anyone know how to fix that? On 10/13/09 1:48 PM, Jeff Saxe wrote: Barring that, what recommendations might the NANOG community have for an extremely rock-solid e-mail hosting company? I realize that may mean self-promotion, but hey, bring it on. Some people, when they say email hosting company, inherently mean hosting specifically of Microsoft Exchange email, contacts, and calendar. If that's what you're after, then I would recommend my employer's chosen hosted Exchange partner, Intermediahttp://www.intermedia.net. They maintain server farms of Exchange clusters, and they have a very good customer portal (both at the administrator-of-the-site level and the individual end user). They also have an FTP-up-a-PST-file-and-merge-it-into-a-mailbox function that makes the initial migration from some other Exchange repository faster and more parallelizable than without it. We are extremely pleased, and we have basically stopped hosting Exchange for our own customers on our own in-house hardware, just using Intermedia as a branded service.
Re: DreamHost admin contacts
Andy Ringsmuth wrote: Barring that, what recommendations might the NANOG community have for an extremely rock-solid e-mail hosting company? I realize that may mean self-promotion, but hey, bring it on. I would strongly recommend against GoDaddy's hosted email. See my earlier post on 9/8 about their idiotic use of ancient SORBS data. Justin
Re: DreamHost admin contacts
On 10/13/09 2:19 PM, Justin Shore wrote: Andy Ringsmuth wrote: Barring that, what recommendations might the NANOG community have for an extremely rock-solid e-mail hosting company? I realize that may mean self-promotion, but hey, bring it on. I would strongly recommend against GoDaddy's hosted email. See my earlier post on 9/8 about their idiotic use of ancient SORBS data. I would strongly recommend against GoDaddy's hosted anything. See everywhere for their idiotic everything. There fixed that for you :)
Re: DreamHost admin contacts
On Tue, 13 Oct 2009 14:24:35 -0700 Charles Wyble char...@thewybles.com wrote: On 10/13/09 2:19 PM, Justin Shore wrote: Andy Ringsmuth wrote: Barring that, what recommendations might the NANOG community have for an extremely rock-solid e-mail hosting company? I realize that may mean self-promotion, but hey, bring it on. I would strongly recommend against GoDaddy's hosted email. See my earlier post on 9/8 about their idiotic use of ancient SORBS data. I would strongly recommend against GoDaddy's hosted anything. See everywhere for their idiotic everything. s/hosted// There fixed that for you :) -- John
Re: DreamHost admin contacts
On Tue, Oct 13, 2009 at 01:34:47PM -0700, Brandon Galbraith wrote: Have had great luck (no outages) with Rackspace Mail (formerly Mailtrust). Quite affordable as well. It's definitely luck that's kept you outage free -- my former employer outsourced all their customer e-mail services to Mailtrust, and had no end of problems with it. They're on my avoid with extreme prejudice list. - Matt
