Re: IP Geolocation

2019-10-14 Thread Jared Mauch



> On Oct 14, 2019, at 9:14 AM, Travis Garrison  wrote:
> 
> Anyone else have issues where their IP block gets randomly set to China? We 
> have been trying to track down this issue for months and our customers are 
> starting to get upset. We get a /29 from our upstream provider that we CGNAT 
> (yeah I know, working on implementing IPV6) to all of our customers at 1 
> particular site. No other sites have any issues. We had our upstream provider 
> allocate us a new IP block from a different subnet which fixed the issue for 
> a while but now it's back. The state and town are correct but the country 
> states China. This is having issues with Speedtests, NetFlix and others. The 
> upstream is claiming that we are purposely using a proxy or VPN to china 
> which causes this. We have checked all our configurations and even replaced 
> all hardware in case something was hacked. Any ideas?

I’ve seen some people do their geolocation on a /24 boundary, so if someone 
else in that same /24 is located there, it might be an issue.  I know in a 
prior life I had that issue with some CDNs and we eventually worked with them 
to resolve the issue.

- Jared

Re: IP Geolocation

2019-10-14 Thread Josh Luthman
http://thebrotherswisp.com/index.php/geo-and-vpn/

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373


On Mon, Oct 14, 2019 at 11:38 AM Jared Mauch  wrote:

>
>
> > On Oct 14, 2019, at 9:14 AM, Travis Garrison 
> wrote:
> >
> > Anyone else have issues where their IP block gets randomly set to China?
> We have been trying to track down this issue for months and our customers
> are starting to get upset. We get a /29 from our upstream provider that we
> CGNAT (yeah I know, working on implementing IPV6) to all of our customers
> at 1 particular site. No other sites have any issues. We had our upstream
> provider allocate us a new IP block from a different subnet which fixed the
> issue for a while but now it's back. The state and town are correct but the
> country states China. This is having issues with Speedtests, NetFlix and
> others. The upstream is claiming that we are purposely using a proxy or VPN
> to china which causes this. We have checked all our configurations and even
> replaced all hardware in case something was hacked. Any ideas?
>
> I’ve seen some people do their geolocation on a /24 boundary, so if
> someone else in that same /24 is located there, it might be an issue.  I
> know in a prior life I had that issue with some CDNs and we eventually
> worked with them to resolve the issue.
>
> - Jared


Re: IP Geolocation

2019-10-14 Thread Ben Cannon
Agreed, I’ve seen this before across wider boundaries. Even /22s.

-Ben

> On Oct 14, 2019, at 8:38 AM, Jared Mauch  wrote:
> 
> 
> 
>> On Oct 14, 2019, at 9:14 AM, Travis Garrison  wrote:
>> 
>> Anyone else have issues where their IP block gets randomly set to China? We 
>> have been trying to track down this issue for months and our customers are 
>> starting to get upset. We get a /29 from our upstream provider that we CGNAT 
>> (yeah I know, working on implementing IPV6) to all of our customers at 1 
>> particular site. No other sites have any issues. We had our upstream 
>> provider allocate us a new IP block from a different subnet which fixed the 
>> issue for a while but now it's back. The state and town are correct but the 
>> country states China. This is having issues with Speedtests, NetFlix and 
>> others. The upstream is claiming that we are purposely using a proxy or VPN 
>> to china which causes this. We have checked all our configurations and even 
>> replaced all hardware in case something was hacked. Any ideas?
> 
> I’ve seen some people do their geolocation on a /24 boundary, so if someone 
> else in that same /24 is located there, it might be an issue.  I know in a 
> prior life I had that issue with some CDNs and we eventually worked with them 
> to resolve the issue.
> 
> - Jared


Re: IP Geolocation

2019-10-14 Thread Paul Farag
Is this an indication of a prefix that was highjacked?

Sent from my iPhone

> On Oct 14, 2019, at 9:19 AM, Ben Cannon  wrote:
> 


RE: IP Geolocation

2019-10-16 Thread Travis Garrison
I believe we have found 1 customer that is infected with a botnet or malware. 
His public ip address during speedtest or similar actually shows a Chinese ip 
address. We are contacting him to try to get that resolved and then put in a 
request to all the geolocation databases to update their information. It's 
still weird to me that a single customer out of around 120 can cause this many 
issues and change the geolocation databases.

Thanks
Travis-Original Message-
>Is this an indication of a prefix that was highjacked?
>
>Sent from my iPhone
>
>> On Oct 14, 2019, at 9:19 AM, Ben Cannon  wrote:
>> 


RE: IP Geolocation

2019-10-16 Thread Ryland Kremeier
>I believe we have found 1 customer that is infected with a botnet or malware.

I've dealt with plenty of botnets working as a repair technician in the past 
but never had one change the public IP address of the user. Not entirely sure 
what this would accomplish aside from making it much easier to detect.



Re: IP Geolocation

2019-10-16 Thread Valdis Klētnieks
On Wed, 16 Oct 2019 12:50:17 -, Ryland Kremeier said:
> >I believe we have found 1 customer that is infected with a botnet or malware.

> I've dealt with plenty of botnets working as a repair technician in the past
> but never had one change the public IP address of the user. Not entirely sure
> what this would accomplish aside from making it much easier to detect.

To detect that somebody isn't doing BCP38 filtering of their customers, you 
mean? :)


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RE: IP Geolocation Issue

2014-09-18 Thread Frank Bulk
I would suggest starting with this form:
https://www.maxmind.com/en/correction

More here: http://nanog.peeringdb.com/index.php/GeoIP

Frank

-Original Message-
From: NANOG [mailto:nanog-boun...@nanog.org] On Behalf Of Jose Damian Cantu
Davila
Sent: Wednesday, September 17, 2014 5:18 PM
To: nanog@nanog.org
Subject: IP Geolocation Issue

Hi, Im new here, so any advice would be very appreciated.

Is someone from Maxmind IP Geolocation available, that I can talk to
offline?

Its regarding to a block we assigned to a client. The client and its
customers are located in Mexico but the IP Geolocation services says they
are located in Brazil.

Thanks for your help.

[damian cantu]





Re: IP Geolocation Issue

2014-09-19 Thread Alex Wacker
You can submit corrections to maxmind here:
https://www.maxmind.com/en/correction

On Wed, Sep 17, 2014 at 6:17 PM, Jose Damian Cantu Davila  wrote:
> Hi, Im new here, so any advice would be very appreciated.
>
> Is someone from Maxmind IP Geolocation available, that I can talk to offline?
>
> Its regarding to a block we assigned to a client. The client and its 
> customers are located in Mexico but the IP Geolocation services says they are 
> located in Brazil.
>
> Thanks for your help.
>
> [damian cantu]
>


Re: IP Geolocation Issue

2014-09-21 Thread Rob Seastrom

Good luck with that.  My past experience with them (while not as bad
as dealing with certain fast-n-loose RBLs) has been less than
encouraging.

-r

Alex Wacker  writes:

> You can submit corrections to maxmind here:
> https://www.maxmind.com/en/correction
>
> On Wed, Sep 17, 2014 at 6:17 PM, Jose Damian Cantu Davila  
> wrote:
>> Hi, Im new here, so any advice would be very appreciated.
>>
>> Is someone from Maxmind IP Geolocation available, that I can talk to offline?
>>
>> Its regarding to a block we assigned to a client. The client and its 
>> customers are located in Mexico but the IP Geolocation services says they 
>> are located in Brazil.
>>
>> Thanks for your help.
>>
>> [damian cantu]
>>


RE: IP Geolocation Issue

2014-09-22 Thread Jose Damian Cantu Davila
Thanks to everyone for the advise and the information.

Already got in touch with someone of Maxmind.

Damian.
IAR.

-Original Message-
From: Rob Seastrom [mailto:r...@seastrom.com] 
Sent: domingo, 21 de septiembre de 2014 10:22 a.m.
To: Alex Wacker
Cc: Jose Damian Cantu Davila; nanog@nanog.org
Subject: Re: IP Geolocation Issue


Good luck with that.  My past experience with them (while not as bad as dealing 
with certain fast-n-loose RBLs) has been less than encouraging.

-r

Alex Wacker  writes:

> You can submit corrections to maxmind here:
> https://www.maxmind.com/en/correction
>
> On Wed, Sep 17, 2014 at 6:17 PM, Jose Damian Cantu Davila  
> wrote:
>> Hi, Im new here, so any advice would be very appreciated.
>>
>> Is someone from Maxmind IP Geolocation available, that I can talk to offline?
>>
>> Its regarding to a block we assigned to a client. The client and its 
>> customers are located in Mexico but the IP Geolocation services says they 
>> are located in Brazil.
>>
>> Thanks for your help.
>>
>> [damian cantu]
>>


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