Re: GEO location issue with google

[Robert Drake]

For future reference, the last time this issue came up someone said 
doing this was a good way to get their geo stuff fixed automatically:


http://tools.ietf.org/html/draft-google-self-published-geofeeds-02

I haven't messed with it yet, but it seems like a good idea.  I want to 
write something that lets me export this from our IPAM but I've been 
busy and it isn't a problem for us at the moment.


Thanks,
Robert

On 2/19/2014 8:02 AM, Praveen Unnikrishnan wrote:

Hi Heather,

Thanks you very much for sorting out this issue.

Praveen Unnikrishnan
Network Engineer
PMGC Technology Group Ltd
T:  020 3542 6401
M: 07827921390
F:  087 1813 1467
E: p...@pmgroupuk.com<mailto:p...@pmgroupuk.com>

[cid:image004.png@01CF2D72.C52965E0]


[cid:image002.jpg@01CE1663.96B300D0]
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PMGC Managed Hosting is now live!  After a successful 2012, PMGC continues to 
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through intelligent use of technologies. 
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PMGC Technology Group Limited is a company registered in England and Wales. 
Registered number: 7974624 (3/F Sutherland House, 5-6 Argyll Street, London. 
W1F 7TE). This message contains confidential (and potentially legally 
privileged) information solely for its intended recipients. Others may not 
distribute copy or use it. If you have received this communication in error 
please contact the sender as soon as possible and delete the email and any 
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those of the author and do not necessarily represent those of the company or 
its associated companies unless otherwise specifically stated. All incoming and 
outgoing e-mails may be monitored in line with current legislation. It is the 
responsibility of the recipient to ensure that emails are virus free before 
opening.

PMGC® is a registered trademark of PMGC Technology Group Ltd.


From: Heather Schiller [mailto:h...@google.com]
Sent: 13 February 2014 05:43
To: Praveen Unnikrishnan
Cc: nanog@nanog.org
Subject: Re: GEO location issue with google

Reported to the appropriate folks.

Going to www.google.co.uk<http://www.google.co.uk> directly, should return you 
English language results.   Appending /en to the end of a google url should also 
return you English language results.  You should also be able to set your language 
preference in your search settings.

  --Heather

On Fri, Feb 7, 2014 at 10:20 AM, Praveen Unnikrishnan 
mailto:p...@pmgroupuk.com>> wrote:
Hi,

We are an ISP based in UK. We have got an ip block from RIPE which is 
5.250.176.0/20<http://5.250.176.0/20>. All the main search engines like yahoo shows we are based 
in UK. But Google thinks we are from Saudi Arabia and we redirected to 
www.google.com.sa<http://www.google.com.sa><http://www.google.com.sa> instead of 
googlw.co.uk<http://googlw.co.uk>. I have sent lot of emails to google but no luck. All the 
information from google are in Arabic and youtube shows some weird videos as well.

Could anyone please help me to sort this out?

Would be much appreciated for your time.

Praveen Unnikrishnan
Network Engineer
PMGC Technology Group Ltd
T:  020 3542 6401
M: 07827921390
F:  087 1813 1467
E: 
p...@pmgroupuk.com<mailto:p...@pmgroupuk.com><mailto:p...@pmgroupuk.com<mailto:p...@pmgroupuk.com>>

[cid:image001.png@01CF2418.27F29CA0]


[cid:image002.jpg@01CE1663.96B300D0]
www.pmgroupuk.com<http://www.pmgroupuk.com><http://www.pmgroupuk.com/> | 
www.pmgchosting.com<http://www.pmgchosting.com> <http://www.pmgchosting.com/>
How am I doing? Contact my manager, click 
here<mailto:sha...@pmgroupuk.com<mailto:sha...@pmgroupuk.com>?subject=How's%20Praveen%20doing?>.


[cid:image003.jpg@01CE1663.96B300D0]

PMGC Managed Hosting is now live!  After a successful 2012, PMGC continues to innovate and 
develop by offering tailored IT solutions designed to empower you through intelligent use 
of technologies. 
www.pmgchosting.com<http://www.pmgchosting.com><http://www.pmgchosting.com/>.

PMGC Technology Group Limited is a company registered in England and Wales. 
Registered number: 7974624 (3/F Sutherland House, 5-6 Argyll Street, London. 
W1F 7TE). This message contains confidential (and potentially legally 
privileged) information solely for its intended recipients. Others may not 
distribute copy or use it. If you have received this communication in error 
please contact the sender as soon as possible and delete the email and any 
attachments without keepi

RE: GEO location issue with google

[Praveen Unnikrishnan]

Hi Heather,

Thanks you very much for sorting out this issue.

Praveen Unnikrishnan
Network Engineer
PMGC Technology Group Ltd
T:  020 3542 6401
M: 07827921390
F:  087 1813 1467
E: p...@pmgroupuk.com<mailto:p...@pmgroupuk.com>

[cid:image004.png@01CF2D72.C52965E0]


[cid:image002.jpg@01CE1663.96B300D0]
www.pmgroupuk.com<http://www.pmgroupuk.com/> | www.pmgchosting.com 
<http://www.pmgchosting.com/>
How am I doing? Contact my manager, click 
here<mailto:sha...@pmgroupuk.com?subject=How's%20Praveen%20doing?>.


[cid:image003.jpg@01CE1663.96B300D0]

PMGC Managed Hosting is now live!  After a successful 2012, PMGC continues to 
innovate and develop by offering tailored IT solutions designed to empower you 
through intelligent use of technologies. 
www.pmgchosting.com<http://www.pmgchosting.com/>.

PMGC Technology Group Limited is a company registered in England and Wales. 
Registered number: 7974624 (3/F Sutherland House, 5-6 Argyll Street, London. 
W1F 7TE). This message contains confidential (and potentially legally 
privileged) information solely for its intended recipients. Others may not 
distribute copy or use it. If you have received this communication in error 
please contact the sender as soon as possible and delete the email and any 
attachments without keeping copies. Any views or opinions presented are solely 
those of the author and do not necessarily represent those of the company or 
its associated companies unless otherwise specifically stated. All incoming and 
outgoing e-mails may be monitored in line with current legislation. It is the 
responsibility of the recipient to ensure that emails are virus free before 
opening.

PMGC® is a registered trademark of PMGC Technology Group Ltd.


From: Heather Schiller [mailto:h...@google.com]
Sent: 13 February 2014 05:43
To: Praveen Unnikrishnan
Cc: nanog@nanog.org
Subject: Re: GEO location issue with google

Reported to the appropriate folks.

Going to www.google.co.uk<http://www.google.co.uk> directly, should return you 
English language results.   Appending /en to the end of a google url should 
also return you English language results.  You should also be able to set your 
language preference in your search settings.

 --Heather

On Fri, Feb 7, 2014 at 10:20 AM, Praveen Unnikrishnan 
mailto:p...@pmgroupuk.com>> wrote:
Hi,

We are an ISP based in UK. We have got an ip block from RIPE which is 
5.250.176.0/20<http://5.250.176.0/20>. All the main search engines like yahoo 
shows we are based in UK. But Google thinks we are from Saudi Arabia and we 
redirected to 
www.google.com.sa<http://www.google.com.sa><http://www.google.com.sa> instead 
of googlw.co.uk<http://googlw.co.uk>. I have sent lot of emails to google but 
no luck. All the information from google are in Arabic and youtube shows some 
weird videos as well.

Could anyone please help me to sort this out?

Would be much appreciated for your time.

Praveen Unnikrishnan
Network Engineer
PMGC Technology Group Ltd
T:  020 3542 6401
M: 07827921390
F:  087 1813 1467
E: 
p...@pmgroupuk.com<mailto:p...@pmgroupuk.com><mailto:p...@pmgroupuk.com<mailto:p...@pmgroupuk.com>>

[cid:image001.png@01CF2418.27F29CA0]


[cid:image002.jpg@01CE1663.96B300D0]
www.pmgroupuk.com<http://www.pmgroupuk.com><http://www.pmgroupuk.com/> | 
www.pmgchosting.com<http://www.pmgchosting.com> <http://www.pmgchosting.com/>
How am I doing? Contact my manager, click 
here<mailto:sha...@pmgroupuk.com<mailto:sha...@pmgroupuk.com>?subject=How's%20Praveen%20doing?>.


[cid:image003.jpg@01CE1663.96B300D0]

PMGC Managed Hosting is now live!  After a successful 2012, PMGC continues to 
innovate and develop by offering tailored IT solutions designed to empower you 
through intelligent use of technologies. 
www.pmgchosting.com<http://www.pmgchosting.com><http://www.pmgchosting.com/>.

PMGC Technology Group Limited is a company registered in England and Wales. 
Registered number: 7974624 (3/F Sutherland House, 5-6 Argyll Street, London. 
W1F 7TE). This message contains confidential (and potentially legally 
privileged) information solely for its intended recipients. Others may not 
distribute copy or use it. If you have received this communication in error 
please contact the sender as soon as possible and delete the email and any 
attachments without keeping copies. Any views or opinions presented are solely 
those of the author and do not necessarily represent those of the company or 
its associated companies unless otherwise specifically stated. All incoming and 
outgoing e-mails may be monitored in line with current legislation. It is the 
responsibility of the recipient to ensure that emails are virus free before 
opening.

PMGC(r) is a registered trademark of PMGC Technology Group Ltd.


<><><>

Re: GEO location issue with google

[Chris Garrett]

I have had my best luck with getting google to correct geo-loc issues by 
sending it in as a business end user instead of as an ISP.

If you have a user who is being affected directly by the incorrect geo-loc data 
(My store is showing in the wrong country), Google takes that much more 
seriously than the issue affecting dynamically assigned blocks. 

Need coffee…perhaps unclear. 

Message me off list and I can explain a little better. 



On Feb 10, 2014, at 6:59 AM, Praveen Unnikrishnan  wrote:

> Hi Jonathan,
> 
> I have been submitting this issue to google with that same reporting location 
> issue page for last 4months. But it's still redirecting me to the different 
> page.. :(
> 
> Praveen Unnikrishnan
> Network Engineer
> PMGC Technology Group Ltd
> T:  020 3542 6401
> M: 07827921390
> F:  087 1813 1467
> E: p...@pmgroupuk.com<mailto:p...@pmgroupuk.com>
> 
> [cid:image004.png@01CF265F.DD8E68C0]
> 
> 
> [cid:image002.jpg@01CE1663.96B300D0]
> www.pmgroupuk.com<http://www.pmgroupuk.com/> | www.pmgchosting.com 
> <http://www.pmgchosting.com/>
> How am I doing? Contact my manager, click 
> here<mailto:sha...@pmgroupuk.com?subject=How's%20Praveen%20doing?>.
> 
> 
> [cid:image003.jpg@01CE1663.96B300D0]
> 
> PMGC Managed Hosting is now live!  After a successful 2012, PMGC continues to 
> innovate and develop by offering tailored IT solutions designed to empower 
> you through intelligent use of technologies. 
> www.pmgchosting.com<http://www.pmgchosting.com/>.
> 
> PMGC Technology Group Limited is a company registered in England and Wales. 
> Registered number: 7974624 (3/F Sutherland House, 5-6 Argyll Street, London. 
> W1F 7TE). This message contains confidential (and potentially legally 
> privileged) information solely for its intended recipients. Others may not 
> distribute copy or use it. If you have received this communication in error 
> please contact the sender as soon as possible and delete the email and any 
> attachments without keeping copies. Any views or opinions presented are 
> solely those of the author and do not necessarily represent those of the 
> company or its associated companies unless otherwise specifically stated. All 
> incoming and outgoing e-mails may be monitored in line with current 
> legislation. It is the responsibility of the recipient to ensure that emails 
> are virus free before opening.
> 
> PMGC(r) is a registered trademark of PMGC Technology Group Ltd.
> 
> 
> From: Jonathan Lassoff [mailto:j...@thejof.com]
> Sent: 08 February 2014 06:36
> To: Praveen Unnikrishnan
> Cc: nanog@nanog.org
> Subject: Re: GEO location issue with google
> 
> Here's the FAQ on this topic: 
> https://support.google.com/websearch/answer/873?hl=en
> 
> It links to a contact form where you can ask for some redress.
> 
> Cheers,
> jof
> 
> On Fri, Feb 7, 2014 at 7:20 AM, Praveen Unnikrishnan 
> mailto:p...@pmgroupuk.com>> wrote:
> Hi,
> 
> We are an ISP based in UK. We have got an ip block from RIPE which is 
> 5.250.176.0/20<http://5.250.176.0/20>. All the main search engines like yahoo 
> shows we are based in UK. But Google thinks we are from Saudi Arabia and we 
> redirected to 
> www.google.com.sa<http://www.google.com.sa><http://www.google.com.sa> instead 
> of googlw.co.uk<http://googlw.co.uk>. I have sent lot of emails to google but 
> no luck. All the information from google are in Arabic and youtube shows some 
> weird videos as well.
> 
> Could anyone please help me to sort this out?
> 
> Would be much appreciated for your time.
> 
> Praveen Unnikrishnan
> Network Engineer
> PMGC Technology Group Ltd
> T:  020 3542 6401
> M: 07827921390
> F:  087 1813 1467
> E: 
> p...@pmgroupuk.com<mailto:p...@pmgroupuk.com><mailto:p...@pmgroupuk.com<mailto:p...@pmgroupuk.com>>
> 
> [cid:image001.png@01CF2418.27F29CA0]
> 
> 
> [cid:image002.jpg@01CE1663.96B300D0]
> www.pmgroupuk.com<http://www.pmgroupuk.com><http://www.pmgroupuk.com/> | 
> www.pmgchosting.com<http://www.pmgchosting.com> <http://www.pmgchosting.com/>
> How am I doing? Contact my manager, click 
> here<mailto:sha...@pmgroupuk.com<mailto:sha...@pmgroupuk.com>?subject=How's%20Praveen%20doing?>.
> 
> 
> [cid:image003.jpg@01CE1663.96B300D0]
> 
> PMGC Managed Hosting is now live!  After a successful 2012, PMGC continues to 
> innovate and develop by offering tailored IT solutions designed to empower 
> you through intelligent use of technologies. 
> www.pmgchosting.com<http://www.pmgchosting.com><http://www.pmgchosting.com/>.

RE: GEO location issue with google

[Praveen Unnikrishnan]

Hi Jonathan,

I have been submitting this issue to google with that same reporting location 
issue page for last 4months. But it's still redirecting me to the different 
page.. :(

Praveen Unnikrishnan
Network Engineer
PMGC Technology Group Ltd
T:  020 3542 6401
M: 07827921390
F:  087 1813 1467
E: p...@pmgroupuk.com<mailto:p...@pmgroupuk.com>

[cid:image004.png@01CF265F.DD8E68C0]


[cid:image002.jpg@01CE1663.96B300D0]
www.pmgroupuk.com<http://www.pmgroupuk.com/> | www.pmgchosting.com 
<http://www.pmgchosting.com/>
How am I doing? Contact my manager, click 
here<mailto:sha...@pmgroupuk.com?subject=How's%20Praveen%20doing?>.


[cid:image003.jpg@01CE1663.96B300D0]

PMGC Managed Hosting is now live!  After a successful 2012, PMGC continues to 
innovate and develop by offering tailored IT solutions designed to empower you 
through intelligent use of technologies. 
www.pmgchosting.com<http://www.pmgchosting.com/>.

PMGC Technology Group Limited is a company registered in England and Wales. 
Registered number: 7974624 (3/F Sutherland House, 5-6 Argyll Street, London. 
W1F 7TE). This message contains confidential (and potentially legally 
privileged) information solely for its intended recipients. Others may not 
distribute copy or use it. If you have received this communication in error 
please contact the sender as soon as possible and delete the email and any 
attachments without keeping copies. Any views or opinions presented are solely 
those of the author and do not necessarily represent those of the company or 
its associated companies unless otherwise specifically stated. All incoming and 
outgoing e-mails may be monitored in line with current legislation. It is the 
responsibility of the recipient to ensure that emails are virus free before 
opening.

PMGC(r) is a registered trademark of PMGC Technology Group Ltd.


From: Jonathan Lassoff [mailto:j...@thejof.com]
Sent: 08 February 2014 06:36
To: Praveen Unnikrishnan
Cc: nanog@nanog.org
Subject: Re: GEO location issue with google

Here's the FAQ on this topic: 
https://support.google.com/websearch/answer/873?hl=en

It links to a contact form where you can ask for some redress.

Cheers,
jof

On Fri, Feb 7, 2014 at 7:20 AM, Praveen Unnikrishnan 
mailto:p...@pmgroupuk.com>> wrote:
Hi,

We are an ISP based in UK. We have got an ip block from RIPE which is 
5.250.176.0/20<http://5.250.176.0/20>. All the main search engines like yahoo 
shows we are based in UK. But Google thinks we are from Saudi Arabia and we 
redirected to 
www.google.com.sa<http://www.google.com.sa><http://www.google.com.sa> instead 
of googlw.co.uk<http://googlw.co.uk>. I have sent lot of emails to google but 
no luck. All the information from google are in Arabic and youtube shows some 
weird videos as well.

Could anyone please help me to sort this out?

Would be much appreciated for your time.

Praveen Unnikrishnan
Network Engineer
PMGC Technology Group Ltd
T:  020 3542 6401
M: 07827921390
F:  087 1813 1467
E: 
p...@pmgroupuk.com<mailto:p...@pmgroupuk.com><mailto:p...@pmgroupuk.com<mailto:p...@pmgroupuk.com>>

[cid:image001.png@01CF2418.27F29CA0]


[cid:image002.jpg@01CE1663.96B300D0]
www.pmgroupuk.com<http://www.pmgroupuk.com><http://www.pmgroupuk.com/> | 
www.pmgchosting.com<http://www.pmgchosting.com> <http://www.pmgchosting.com/>
How am I doing? Contact my manager, click 
here<mailto:sha...@pmgroupuk.com<mailto:sha...@pmgroupuk.com>?subject=How's%20Praveen%20doing?>.


[cid:image003.jpg@01CE1663.96B300D0]

PMGC Managed Hosting is now live!  After a successful 2012, PMGC continues to 
innovate and develop by offering tailored IT solutions designed to empower you 
through intelligent use of technologies. 
www.pmgchosting.com<http://www.pmgchosting.com><http://www.pmgchosting.com/>.

PMGC Technology Group Limited is a company registered in England and Wales. 
Registered number: 7974624 (3/F Sutherland House, 5-6 Argyll Street, London. 
W1F 7TE). This message contains confidential (and potentially legally 
privileged) information solely for its intended recipients. Others may not 
distribute copy or use it. If you have received this communication in error 
please contact the sender as soon as possible and delete the email and any 
attachments without keeping copies. Any views or opinions presented are solely 
those of the author and do not necessarily represent those of the company or 
its associated companies unless otherwise specifically stated. All incoming and 
outgoing e-mails may be monitored in line with current legislation. It is the 
responsibility of the recipient to ensure that emails are virus free before 
opening.

PMGC(r) is a registered trademark of PMGC Technology Group Ltd.


<><><>

Re: GEO location issue with google

[Mike Williams]

I've had similar trouble.
Google thought we were in Israel, even months after filling in the form on the 
page Jonathan linked to, on several occasions. This was years after being 
allocated the address block by RIPE.

We eventually got it sorted dead quick by implementing "Self-published IP 
Geolocation Data" and asking n...@google.com to use it.
http://tools.ietf.org/html/draft-google-self-published-geofeeds-02


On Friday 07 February 2014 15:20:40 Praveen Unnikrishnan wrote:
> Hi,
> 
> We are an ISP based in UK. We have got an ip block from RIPE which is
> 5.250.176.0/20. All the main search engines like yahoo shows we are based
> in UK. But Google thinks we are from Saudi Arabia and we redirected to
> www.google.com.sa instead of googlw.co.uk. I have
> sent lot of emails to google but no luck. All the information from google
> are in Arabic and youtube shows some weird videos as well.
> 
> Could anyone please help me to sort this out?
> 
> Would be much appreciated for your time.
> 
> Praveen Unnikrishnan
> Network Engineer
> PMGC Technology Group Ltd
> T:  020 3542 6401
> M: 07827921390
> F:  087 1813 1467
> E: p...@pmgroupuk.com
> 
> [cid:image001.png@01CF2418.27F29CA0]
> 
> 
> [cid:image002.jpg@01CE1663.96B300D0]
> www.pmgroupuk.com | www.pmgchosting.com
>  How am I doing? Contact my manager, click
> here.
> 
> 
> [cid:image003.jpg@01CE1663.96B300D0]
> 
> PMGC Managed Hosting is now live!  After a successful 2012, PMGC continues
> to innovate and develop by offering tailored IT solutions designed to
> empower you through intelligent use of technologies.
> www.pmgchosting.com.
> 
> PMGC Technology Group Limited is a company registered in England and Wales.
> Registered number: 7974624 (3/F Sutherland House, 5-6 Argyll Street,
> London. W1F 7TE). This message contains confidential (and potentially
> legally privileged) information solely for its intended recipients. Others
> may not distribute copy or use it. If you have received this communication
> in error please contact the sender as soon as possible and delete the email
> and any attachments without keeping copies. Any views or opinions presented
> are solely those of the author and do not necessarily represent those of
> the company or its associated companies unless otherwise specifically
> stated. All incoming and outgoing e-mails may be monitored in line with
> current legislation. It is the responsibility of the recipient to ensure
> that emails are virus free before opening.
> 
> PMGC(r) is a registered trademark of PMGC Technology Group Ltd.

-- 
Mike Williams

Re: GEO location issue with google

[Sylvain Vallerot]

Hi,

On 07/02/2014 16:20, Praveen Unnikrishnan wrote:

We are an ISP based in UK. We have got an ip block from RIPE
 which is 5.250.176.0/20.


There is a geoloc attribute for the inetnum fields, maybe you could
try an set it, just in case someone uses it sometines...

Regards,
S. Vallerot

Re: GEO location issue with google

[Jonathan Lassoff]

Here's the FAQ on this topic:
https://support.google.com/websearch/answer/873?hl=en

It links to a contact form where you can ask for some redress.

Cheers,
jof


On Fri, Feb 7, 2014 at 7:20 AM, Praveen Unnikrishnan wrote:

> Hi,
>
> We are an ISP based in UK. We have got an ip block from RIPE which is
> 5.250.176.0/20. All the main search engines like yahoo shows we are based
> in UK. But Google thinks we are from Saudi Arabia and we redirected to
> www.google.com.sa instead of googlw.co.uk. I
> have sent lot of emails to google but no luck. All the information from
> google are in Arabic and youtube shows some weird videos as well.
>
> Could anyone please help me to sort this out?
>
> Would be much appreciated for your time.
>
> Praveen Unnikrishnan
> Network Engineer
> PMGC Technology Group Ltd
> T:  020 3542 6401
> M: 07827921390
> F:  087 1813 1467
> E: p...@pmgroupuk.com
>
> [cid:image001.png@01CF2418.27F29CA0]
>
>
> [cid:image002.jpg@01CE1663.96B300D0]
> www.pmgroupuk.com | www.pmgchosting.com <
> http://www.pmgchosting.com/>
> How am I doing? Contact my manager, click here ?subject=How's%20Praveen%20doing?>.
>
> 
> [cid:image003.jpg@01CE1663.96B300D0]
>
> PMGC Managed Hosting is now live!  After a successful 2012, PMGC continues
> to innovate and develop by offering tailored IT solutions designed to
> empower you through intelligent use of technologies. www.pmgchosting.com<
> http://www.pmgchosting.com/>.
>
> PMGC Technology Group Limited is a company registered in England and
> Wales. Registered number: 7974624 (3/F Sutherland House, 5-6 Argyll Street,
> London. W1F 7TE). This message contains confidential (and potentially
> legally privileged) information solely for its intended recipients. Others
> may not distribute copy or use it. If you have received this communication
> in error please contact the sender as soon as possible and delete the email
> and any attachments without keeping copies. Any views or opinions presented
> are solely those of the author and do not necessarily represent those of
> the company or its associated companies unless otherwise specifically
> stated. All incoming and outgoing e-mails may be monitored in line with
> current legislation. It is the responsibility of the recipient to ensure
> that emails are virus free before opening.
>
> PMGC(r) is a registered trademark of PMGC Technology Group Ltd.
>
>
>