Re: all major US carriers received text messages overnight that appear to have been sent around Valentine's Day 2019

2019-11-11 Thread Mark Delany
> What I've seen happen more often than that:
> 
> Server goes partly belly-up, queue fills up.  Backup process runs, backing up 
> the
> queue. (Optionally here: Reboot the server and lose the queue).  Much later, 
> the
> server hits another issue that requires recovering from backups - and they 
> restore
> a truly ancient copy.

Particularly as mail servers tend to check for expired messages
*after* a delivery attempt. This means a restored queue containing
ancient messages will most likely be given one last delivery attempt
prior to bouncing. One real example comes from the qmail-send man
page:

   queuelifetime
Number of seconds a message can stay in the queue.  Default:
604800 (one week).  After this time expires, qmail-send will try
the message once more, but it will treat any temporary delivery
failures as permanent failures.

Combine that with the fact that it's not unheard of for SMS servers to
be derived from mail servers (since they do virtually the same thing)
and an accidental queue restore or server revivication seems the most
plausible.


Mark.


Re: all major US carriers received text messages overnight that appear to have been sent around Valentine's Day 2019

2019-11-11 Thread Jim Stapleton
It doesn't seem to be simply a matter of backlogged messages finally going
out. My friend replied to the mystery messages received from me and I
thought she was accidentally responding on the wrong thread. Her texts
seemed spontaneous and disjointed which is why I assumed she was on the
wrong thread. When we talked about it, it became clear she thought she was
responding to me and sent me a screenshot of the messages she was replying
to. I keep a copy of every message so I was able to locate the point in
time in the past where this dialog happened and found the 2/14 timestamps.
But here's the thing. She had interacted with me correctly at the time back
on 2/14. The message did not get stuck and undelivered. This was a resend
of a set of completed messages.

On Fri, Nov 8, 2019 at 12:07 PM Sean Donelan  wrote:

> On Fri, 8 Nov 2019, Jared Mauch wrote:
> > I run mailing lists.  I’ve had times where I find something stuck in
> > the system and instead of just deleting it, I actually try to make sure
> > it goes out based on the original intent.  This has resulted in me
> > sending out e-mails a year or two later at times.
>
> Ok, you run mailing lists mostly on an amatuer (personal, unpaid) basis.
>
> Every commercial organization delivering customer records should have a
> record retention/archive schedule.  Holding on to customer data longer
> than necessary for business purposes is just increasing your liability
> when something goes wrong.  And it always goes wrong.
>
> Many tech startup companies never think about record retention schedules,
> or their privacy policy says 'indefinitely', which means the lawyer wrote
> something down in the policy but no one really thought about it.
>
> Western Union learned that lesson with telegrams a hundred years ago.
> Tech firms keep re-learning old lessons, the hard way.
>


Re: all major US carriers received text messages overnight that appear to have been sent around Valentine's Day 2019

2019-11-11 Thread Peter Beckman

On Fri, 8 Nov 2019, Matt Hoppes wrote:


“During an internal maintenance cycle last night, 168,149 previously
undelivered text messages were inadvertently sent to multiple mobile
operators’ subscribers," Syniverse said in a statement.

how do you inadvertently send messages that were supposed to be sent but
worked and sent? Isn’t that the desired outcome?


 Monitoring and audits usually come after a failure of some sort. Nobody
 thought they needed to make sure all servers are checked for queued unsent
 messages, because the software will *always* do the "right thing."

 I'm sure email didn't have the 5 day deletion after non-delivery when it
 first started out either. Someone got an email a few months late and
 decided some cleanup needed to happen.

 Now you've got custom software running everywhere and similar alerting and
 purging requirements were not made explicitly on how long to hold onto the
 messages.

 I run a phone company and we do hold messages that cannot be delivered for
 a period of time less than a week, but I get paged when that queue holds
 more than X messages or any one message exceeds Y time since attempted
 send. It's not hard, but I've seen lots of pretty obvious issues like this
 overlooked and virtually every company regardless of size, even Amazon.

Beckman
---
Peter Beckman  Internet Guy
beck...@angryox.com http://www.angryox.com/
---


Re: all major US carriers received text messages overnight that appear to have been sent around Valentine's Day 2019

2019-11-11 Thread Rich Kulawiec
On Fri, Nov 08, 2019 at 01:43:41PM -0500, Mark Stevens wrote:
> Reading Syniverse's cause of trouble (lame excuse) tells me their data
> handling processes are poor and seemingly shady since I do not buy reason
> for the trouble.

Agreed.  So how many other messages have been delayed, lost, forwarded
incorrectly, or...sold to third parties?

(Note that I'm not saying Syniverse did that last one.  What I'm saying
is that an operation like this inevitably affords plenty of opportunities
for employees to engage in a little freelance capitalism of their own
or for third parties to simply help themselves.)

---rsk


Re: all major US carriers received text messages overnight that appear to have been sent around Valentine's Day 2019

2019-11-09 Thread bzs


This can be a "curse" of highly available servers which stay up for a
year or more, some of mine will.

A mail delivery process locks messages in the queue for delivery and
then the process hangs.

Subsequent delivery attempts will honor the lock so they never go out,
nor are they even timed out.

It's not a terrible idea to have a scheduled process, like once a day,
which kills all delivery processes just for this reason, or any which
are more than, say, an hour or two old. It's an easy script to write
and mail delivery programs are or should be resiliant to receiving a
kill signal.

There are other scenarios possible but one would have to know their
entire software and network architecture to speculate.

-- 
-Barry Shein

Software Tool & Die| b...@theworld.com | http://www.TheWorld.com
Purveyors to the Trade | Voice: +1 617-STD-WRLD   | 800-THE-WRLD
The World: Since 1989  | A Public Information Utility | *oo*


Re: all major US carriers received text messages overnight that appear to have been sent around Valentine's Day 2019

2019-11-08 Thread Jim Shankland

On 11/8/19 10:34 AM, Kain, Becki (.) wrote:


Esp on Valentine’s day.  Of all the days that clear communication is 
important.  I’d be very interested in their reasoning for why these 
messages were not sent and held.



Roses are red,
Violets are blue,
Hope we're still together
When this reaches you.

(Sorry, it's Friday afternoon. I'll show myself out.)

Jim


**



Re: all major US carriers received text messages overnight that appear to have been sent around Valentine's Day 2019

2019-11-08 Thread Carsten Bormann
On Nov 8, 2019, at 20:38, Chris Kimball  wrote:
> 
> Oct 24, 2019

I’ve seen the date.

But have you seen the content?

> The Cross-Carrier Messaging Initiative will help drive the next generation of 
> messaging for consumers and businesses.

Hello?

> Looks to be within the last month!

Of 2006?

Grüße, Carsten



Re: all major US carriers received text messages overnight that appear to have been sent around Valentine's Day 2019

2019-11-08 Thread Valdis Klētnieks
On Fri, 08 Nov 2019 11:23:17 -0800, Jared Geiger said:

> What likely happened is that messages were queued on host to go out, SMPP
> binds go down, queue fills up, host crashes. Then someone realizes the host
> is down and brings it back up and the queue empties when the load is low.

What I've seen happen more often than that:

Server goes partly belly-up, queue fills up.  Backup process runs, backing up 
the
queue. (Optionally here: Reboot the server and lose the queue).  Much later, the
server hits another issue that requires recovering from backups - and they 
restore
a truly ancient copy.

I recently got a replay of a bunch of email messages from 2002.  I admit not at 
all
understanding what procedure failures (multiple) resulted in reloading a mail 
spool
from 2002.


pgpksv4F8soAg.pgp
Description: PGP signature


Re: all major US carriers received text messages overnight that appear to have been sent around Valentine's Day 2019

2019-11-08 Thread Sean Donelan

On Fri, 8 Nov 2019, Jared Mauch wrote:
I run mailing lists.  I’ve had times where I find something stuck in 
the system and instead of just deleting it, I actually try to make sure 
it goes out based on the original intent.  This has resulted in me 
sending out e-mails a year or two later at times.


Ok, you run mailing lists mostly on an amatuer (personal, unpaid) basis.

Every commercial organization delivering customer records should have a 
record retention/archive schedule.  Holding on to customer data longer 
than necessary for business purposes is just increasing your liability 
when something goes wrong.  And it always goes wrong.


Many tech startup companies never think about record retention schedules, 
or their privacy policy says 'indefinitely', which means the lawyer wrote

something down in the policy but no one really thought about it.

Western Union learned that lesson with telegrams a hundred years ago.
Tech firms keep re-learning old lessons, the hard way.


Re: all major US carriers received text messages overnight that appear to have been sent around Valentine's Day 2019

2019-11-08 Thread Ben Cannon
That’d be an incredibly obtuse, excessive, and horrible order.   And it’d be 
the very first time that’s ever happened...


-Ben Cannon
CEO 6x7 Networks & 6x7 Telecom, LLC 
b...@6by7.net <mailto:b...@6by7.net>




> On Nov 8, 2019, at 10:50 AM, David Hubbard  
> wrote:
> 
> Playing devil’s advocate, perhaps they were under emergency court order to 
> not deliver texts for a certain duration, market, who knows what, and that 
> order just ended, but some type of non-disclosure / secrecy directive 
> continues to exist… may have just had to come up with something to say 
> because their other agreements would not have permitted discarding the texts… 
> 😊
>  
> David
>  
> From: NANOG  on behalf 
> of Mark Stevens 
> Date: Friday, November 8, 2019 at 1:45 PM
> To: "nanog@nanog.org" 
> Subject: Re: all major US carriers received text messages overnight that 
> appear to have been sent around Valentine's Day 2019
>  
> Reading Syniverse's cause of trouble (lame excuse) tells me their data 
> handling processes are poor and seemingly shady since I do not buy reason for 
> the trouble.
> 
> On 11/8/2019 1:34 PM, Kain, Becki (.) wrote:
>> Esp on Valentine’s day.  Of all the days that clear communication is 
>> important.  I’d be very interested in their reasoning for why these messages 
>> were not sent and held.
>>  
>> From: NANOG  <mailto:nanog-boun...@nanog.org> On 
>> Behalf Of Oliver O'Boyle
>> Sent: Friday, November 08, 2019 1:31 PM
>> To: Matt Hoppes  
>> <mailto:mattli...@rivervalleyinternet.net>
>> Cc: North American Network Operators' Group  
>> <mailto:nanog@nanog.org>
>> Subject: Re: all major US carriers received text messages overnight that 
>> appear to have been sent around Valentine's Day 2019
>>  
>> We apologize for finally getting around to our job and doing what we were 
>> paid to do...
>>  
>> On Fri, Nov 8, 2019 at 1:27 PM Matt Hoppes 
>> > <mailto:mattli...@rivervalleyinternet.net>> wrote:
>>> “During an internal maintenance cycle last night, 168,149 previously 
>>> undelivered text messages were inadvertently sent to multiple mobile 
>>> operators’ subscribers," Syniverse said in a statement. 
>>>  
>>>  
>>> how do you inadvertently send messages that were supposed to be sent but 
>>> worked and sent? Isn’t that the desired outcome?
>>> 
>>> On Nov 8, 2019, at 12:54 PM, Brandon Svec >> <mailto:bs...@teamonesolutions.com>> wrote:
>>> 
>>>> From: 
>>>> https://www.usatoday.com/story/tech/2019/11/08/thousands-people-just-got-text-messages-sent-valentines-day/2527660001/
>>>>  
>>>> <https://www.usatoday.com/story/tech/2019/11/08/thousands-people-just-got-text-messages-sent-valentines-day/2527660001/>
>>>>  
>>>> It seems there is a company that has everyone's text messages..
>>>>  
>>>> "Some mobile carriers rely on a third-party text platform called Syniverse 
>>>> to relay messages. The vendor said in a statement that its IT staff 
>>>> unknowingly caused the texts to be delivered this week."
>>>> -Brandon
>>>> 
>>>>  
>>>>  
>>>>  
>>>>  
>>>> On Fri, Nov 8, 2019 at 9:47 AM Brian J. Murrell >>> <mailto:br...@interlinx.bc.ca>> wrote:
>>>>> On Thu, 2019-11-07 at 22:42 +, Chris Kimball via NANOG wrote:
>>>>> > Does anyone have any more information on this?
>>>>> 
>>>>> Yeah, like who (in the private sector -- we all knew the NSA already
>>>>> are doing this) has access to and is archiving *everyone*s text
>>>>> messages?  And why?
>>>>> 
>>>>> Cheers,
>>>>> b.
>>>>> 
>> 
>> 
>>  
>> -- 
>> :o@>



Re: all major US carriers received text messages overnight that appear to have been sent around Valentine's Day 2019

2019-11-08 Thread Trevor Manternach
I believe Syniverse only comes into play when you text someone on a
different carrier than your own. Syniverse is basically the middle-man for
that message delivery, and a server of theirs just spooled ~150k messages
until someone rebooted/fixed that server.

It sounds like these messages were never originally delivered to begin
with, so "re-sent" is not exactly accurate.

--
Trevor Manternach


On Fri, Nov 8, 2019 at 10:56 AM Brandon Svec 
wrote:

> From:
> https://www.usatoday.com/story/tech/2019/11/08/thousands-people-just-got-text-messages-sent-valentines-day/2527660001/
>
> It seems there is a company that has everyone's text messages..
>
> "Some mobile carriers rely on a third-party text platform called
> Syniverse to relay messages. The vendor said in a statement that its IT
> staff unknowingly caused the texts to be delivered this week."
> -Brandon
>
>
>
>
>
> On Fri, Nov 8, 2019 at 9:47 AM Brian J. Murrell 
> wrote:
>
>> On Thu, 2019-11-07 at 22:42 +, Chris Kimball via NANOG wrote:
>> > Does anyone have any more information on this?
>>
>> Yeah, like who (in the private sector -- we all knew the NSA already
>> are doing this) has access to and is archiving *everyone*s text
>> messages?  And why?
>>
>> Cheers,
>> b.
>>
>>


Re: all major US carriers received text messages overnight that appear to have been sent around Valentine's Day 2019

2019-11-08 Thread Clayton Zekelman


Under emergency court order not to deliver 
texts?  Not delivering tens of thousands of 
messages would appear to be abuse of the legal process if it were true.


Scary

At 01:50 PM 08/11/2019, David Hubbard wrote:
Playing devil’s advocate, perhaps they were 
under emergency court order to not deliver texts 
for a certain duration, market, who knows what, 
and that order just ended, but some type of 
non-disclosure / secrecy directive continues to 
exist… may have just had to come up with 
something to say because their other agreements 
would not have permitted discarding the texts…


David

From: NANOG 
 
on behalf of Mark Stevens 

Date: Friday, November 8, 2019 at 1:45 PM
To: "nanog@nanog.org" 
Subject: Re: all major US carriers received text 
messages overnight that appear to have been sent around Valentine's Day 2019


Reading Syniverse's cause of trouble (lame 
excuse) tells me their data handling processes 
are poor and seemingly shady since I do not buy reason for the trouble.


On 11/8/2019 1:34 PM, Kain, Becki (.) wrote:
Esp on Valentine’s day.  Of all the days that 
clear communication is important.  I’d be very 
interested in their reasoning for why these messages were not sent and held.


From: NANOG 
<mailto:nanog-boun...@nanog.org> 
On Behalf Of Oliver O'Boyle

Sent: Friday, November 08, 2019 1:31 PM
To: Matt Hoppes 
<mailto:mattli...@rivervalleyinternet.net>
Cc: North American Network Operators' Group 
<mailto:nanog@nanog.org>
Subject: Re: all major US carriers received text 
messages overnight that appear to have been sent around Valentine's Day 2019


We apologize for finally getting around to our 
job and doing what we were paid to do...


On Fri, Nov 8, 2019 at 1:27 PM Matt Hoppes 
<<mailto:mattli...@rivervalleyinternet.net>mattli...@rivervalleyinternet.net> 
wrote:
“During an internal maintenance cycle last 
night, 168,149 previously undelivered text 
messages were inadvertently sent to multiple 
mobile operators’ subscribers," Syniverse said in a statement.



how do you inadvertently send messages that were 
supposed to be sent but worked and sent? Isn’t that the desired outcome?


On Nov 8, 2019, at 12:54 PM, Brandon Svec 
<<mailto:bs...@teamonesolutions.com>bs...@teamonesolutions.com> wrote:
From: 
<https://www.usatoday.com/story/tech/2019/11/08/thousands-people-just-got-text-messages-sent-valentines-day/2527660001/>https://www.usatoday.com/story/tech/2019/11/08/thousands-people-just-got-text-messages-sent-valentines-day/2527660001/


It seems there is a company that has everyone's text messages..

"Some mobile carriers rely on a third-party text 
platform called Syniverse to relay messages. The 
vendor said in a statement that its IT staff 
unknowingly caused the texts to be delivered this week."

-Brandon




On Fri, Nov 8, 2019 at 9:47 AM Brian J. Murrell 
<<mailto:br...@interlinx.bc.ca>br...@interlinx.bc.ca> wrote:

On Thu, 2019-11-07 at 22:42 +, Chris Kimball via NANOG wrote:
> Does anyone have any more information on this?

Yeah, like who (in the private sector -- we all knew the NSA already
are doing this) has access to and is archiving *everyone*s text
messages?  And why?

Cheers,
b.



--
:o@>





--

Clayton Zekelman
Managed Network Systems Inc. (MNSi)
3363 Tecumseh Rd. E
Windsor, Ontario
N8W 1H4

tel. 519-985-8410
fax. 519-985-8409

RE: all major US carriers received text messages overnight that appear to have been sent around Valentine's Day 2019

2019-11-08 Thread Chris Kimball via NANOG
AT&T, Sprint, T-Mobile and Verizon Form Joint Venture to Transform Messaging 
Experience
Oct 24, 2019
The Cross-Carrier Messaging Initiative will help drive the next generation of 
messaging for consumers and businesses.

Looks to be within the last month!

-Original Message-
From: Carsten Bormann 
Sent: Friday, November 8, 2019 2:29 PM
To: Chris Kimball 
Cc: nanog@nanog.org
Subject: Re: all major US carriers received text messages overnight that appear 
to have been sent around Valentine's Day 2019

[EXTERNAL]

OK, I understand the part about text messages from February 2019 being sent on 
now, but…

> On Nov 7, 2019, at 23:42, Chris Kimball via NANOG  wrote:
>
> https://investors.sprint.com/news-and-events/press-releases/press-release-details/2019/ATT-Sprint-T-Mobile-and-Verizon-Form-Joint-Venture-to-Transform-Messaging-Experience/default.aspx

Are we sure this isn’t a press release from 2008?

Grüße, Carsten

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 
- - -

The information contained in this electronic message may be confidential, and 
the message is for the use of intended recipients only. If you are not the 
intended recipient, do not disseminate, copy, or disclose this communication or 
its contents. If you have received this communication in error, please 
immediately notify me by replying to the email or call MIS Alliance at 
617-500-1700 and permanently delete this communication.


Re: all major US carriers received text messages overnight that appear to have been sent around Valentine's Day 2019

2019-11-08 Thread Carsten Bormann
OK, I understand the part about text messages from February 2019 being sent on 
now, but…

> On Nov 7, 2019, at 23:42, Chris Kimball via NANOG  wrote:
> 
> https://investors.sprint.com/news-and-events/press-releases/press-release-details/2019/ATT-Sprint-T-Mobile-and-Verizon-Form-Joint-Venture-to-Transform-Messaging-Experience/default.aspx

Are we sure this isn’t a press release from 2008?

Grüße, Carsten



RE: all major US carriers received text messages overnight that appear to have been sent around Valentine's Day 2019

2019-11-08 Thread Kain, Becki (.)
If they just realized a server was down, from 2/14, just now, I’d say they have 
bigger support issues


From: NANOG  On Behalf Of Jared Geiger
Sent: Friday, November 08, 2019 2:23 PM
To: nanog@nanog.org
Subject: Re: all major US carriers received text messages overnight that appear 
to have been sent around Valentine's Day 2019

What likely happened is that messages were queued on host to go out, SMPP binds 
go down, queue fills up, host crashes. Then someone realizes the host is down 
and brings it back up and the queue empties when the load is low. Since it 
included many carriers, might have been a message routing server in the middle 
of their platform.

On Fri, Nov 8, 2019 at 10:52 AM David Hubbard 
mailto:dhubb...@dino.hostasaurus.com>> wrote:
Playing devil’s advocate, perhaps they were under emergency court order to not 
deliver texts for a certain duration, market, who knows what, and that order 
just ended, but some type of non-disclosure / secrecy directive continues to 
exist… may have just had to come up with something to say because their other 
agreements would not have permitted discarding the texts… 😊

David

From: NANOG 
mailto:dino.hostasaurus@nanog.org>>
 on behalf of Mark Stevens mailto:mana...@monmouth.com>>
Date: Friday, November 8, 2019 at 1:45 PM
To: "nanog@nanog.org<mailto:nanog@nanog.org>" 
mailto:nanog@nanog.org>>
Subject: Re: all major US carriers received text messages overnight that appear 
to have been sent around Valentine's Day 2019

Reading Syniverse's cause of trouble (lame excuse) tells me their data handling 
processes are poor and seemingly shady since I do not buy reason for the 
trouble.

On 11/8/2019 1:34 PM, Kain, Becki (.) wrote:
Esp on Valentine’s day.  Of all the days that clear communication is important. 
 I’d be very interested in their reasoning for why these messages were not sent 
and held.

From: NANOG <mailto:nanog-boun...@nanog.org> On Behalf 
Of Oliver O'Boyle
Sent: Friday, November 08, 2019 1:31 PM
To: Matt Hoppes 
<mailto:mattli...@rivervalleyinternet.net>
Cc: North American Network Operators' Group 
<mailto:nanog@nanog.org>
Subject: Re: all major US carriers received text messages overnight that appear 
to have been sent around Valentine's Day 2019

We apologize for finally getting around to our job and doing what we were paid 
to do...

On Fri, Nov 8, 2019 at 1:27 PM Matt Hoppes 
mailto:mattli...@rivervalleyinternet.net>> 
wrote:
“During an internal maintenance cycle last night, 168,149 previously 
undelivered text messages were inadvertently sent to multiple mobile operators’ 
subscribers," Syniverse said in a statement.


how do you inadvertently send messages that were supposed to be sent but worked 
and sent? Isn’t that the desired outcome?

On Nov 8, 2019, at 12:54 PM, Brandon Svec 
mailto:bs...@teamonesolutions.com>> wrote:
From: 
https://www.usatoday.com/story/tech/2019/11/08/thousands-people-just-got-text-messages-sent-valentines-day/2527660001/

It seems there is a company that has everyone's text messages..

"Some mobile carriers rely on a third-party text platform called Syniverse to 
relay messages. The vendor said in a statement that its IT staff unknowingly 
caused the texts to be delivered this week."
-Brandon





On Fri, Nov 8, 2019 at 9:47 AM Brian J. Murrell 
mailto:br...@interlinx.bc.ca>> wrote:
On Thu, 2019-11-07 at 22:42 +, Chris Kimball via NANOG wrote:
> Does anyone have any more information on this?

Yeah, like who (in the private sector -- we all knew the NSA already
are doing this) has access to and is archiving *everyone*s text
messages?  And why?

Cheers,
b.


--
:o@>




Re: all major US carriers received text messages overnight that appear to have been sent around Valentine's Day 2019

2019-11-08 Thread Jared Geiger
What likely happened is that messages were queued on host to go out, SMPP
binds go down, queue fills up, host crashes. Then someone realizes the host
is down and brings it back up and the queue empties when the load is low.
Since it included many carriers, might have been a message routing server
in the middle of their platform.

On Fri, Nov 8, 2019 at 10:52 AM David Hubbard 
wrote:

> Playing devil’s advocate, perhaps they were under emergency court order to
> not deliver texts for a certain duration, market, who knows what, and that
> order just ended, but some type of non-disclosure / secrecy directive
> continues to exist… may have just had to come up with something to say
> because their other agreements would not have permitted discarding the
> texts… 😊
>
>
>
> David
>
>
>
> *From: *NANOG  on
> behalf of Mark Stevens 
> *Date: *Friday, November 8, 2019 at 1:45 PM
> *To: *"nanog@nanog.org" 
> *Subject: *Re: all major US carriers received text messages overnight
> that appear to have been sent around Valentine's Day 2019
>
>
>
> Reading Syniverse's cause of trouble (lame excuse) tells me their data
> handling processes are poor and seemingly shady since I do not buy reason
> for the trouble.
>
> On 11/8/2019 1:34 PM, Kain, Becki (.) wrote:
>
> Esp on Valentine’s day.  Of all the days that clear communication is
> important.  I’d be very interested in their reasoning for why these
> messages were not sent and held.
>
>
>
> *From:* NANOG   *On
> Behalf Of *Oliver O'Boyle
> *Sent:* Friday, November 08, 2019 1:31 PM
> *To:* Matt Hoppes 
> 
> *Cc:* North American Network Operators' Group 
> 
> *Subject:* Re: all major US carriers received text messages overnight
> that appear to have been sent around Valentine's Day 2019
>
>
>
> We apologize for finally getting around to our job and doing what we were
> paid to do...
>
>
>
> On Fri, Nov 8, 2019 at 1:27 PM Matt Hoppes <
> mattli...@rivervalleyinternet.net> wrote:
>
> “During an internal maintenance cycle last night, 168,149 previously
> undelivered text messages were inadvertently sent to multiple mobile
> operators’ subscribers," Syniverse said in a statement.
>
>
>
>
>
> how do you inadvertently send messages that were supposed to be sent but
> worked and sent? Isn’t that the desired outcome?
>
>
> On Nov 8, 2019, at 12:54 PM, Brandon Svec 
> wrote:
>
> From:
> https://www.usatoday.com/story/tech/2019/11/08/thousands-people-just-got-text-messages-sent-valentines-day/2527660001/
>
>
>
> It seems there is a company that has everyone's text messages..
>
>
>
> "Some mobile carriers rely on a third-party text platform called
> Syniverse to relay messages. The vendor said in a statement that its IT
> staff unknowingly caused the texts to be delivered this week."
>
> -Brandon
>
>
>
>
>
>
>
>
>
> On Fri, Nov 8, 2019 at 9:47 AM Brian J. Murrell 
> wrote:
>
> On Thu, 2019-11-07 at 22:42 +, Chris Kimball via NANOG wrote:
> > Does anyone have any more information on this?
>
> Yeah, like who (in the private sector -- we all knew the NSA already
> are doing this) has access to and is archiving *everyone*s text
> messages?  And why?
>
> Cheers,
> b.
>
>
>
>
> --
>
> :o@>
>
>
>
>
>
>


Re: all major US carriers received text messages overnight that appear to have been sent around Valentine's Day 2019

2019-11-08 Thread Blake Hudson

Jared Mauch wrote on 11/8/2019 12:33 PM:



On Nov 8, 2019, at 1:26 PM, Matt Hoppes  
wrote:

“During an internal maintenance cycle last night, 168,149 previously undelivered 
text messages were inadvertently sent to multiple mobile operators’ 
subscribers," Syniverse said in a statement.


how do you inadvertently send messages that were supposed to be sent but worked 
and sent? Isn’t that the desired outcome?

I run mailing lists.  I’ve had times where I find something stuck in the system 
and instead of just deleting it, I actually try to make sure it goes out based 
on the original intent.  This has resulted in me sending out e-mails a year or 
two later at times.

- Jared



Timing can be critical, which is why SMTP servers often expire and 
return queued messages after 12-72hrs (maybe a week at most). Any 
messages that can't be returned are eventually discarded and a message 
is sent to the mail server's administrator. Sounds like none of that 
actually happens within Syniverse's TXT/SMS delivery system. Someone is 
asleep at the wheel if 100-200k messages are stuck in queue for months.


Re: all major US carriers received text messages overnight that appear to have been sent around Valentine's Day 2019

2019-11-08 Thread David Hubbard
Playing devil’s advocate, perhaps they were under emergency court order to not 
deliver texts for a certain duration, market, who knows what, and that order 
just ended, but some type of non-disclosure / secrecy directive continues to 
exist… may have just had to come up with something to say because their other 
agreements would not have permitted discarding the texts… 😊

David

From: NANOG  on behalf 
of Mark Stevens 
Date: Friday, November 8, 2019 at 1:45 PM
To: "nanog@nanog.org" 
Subject: Re: all major US carriers received text messages overnight that appear 
to have been sent around Valentine's Day 2019

Reading Syniverse's cause of trouble (lame excuse) tells me their data handling 
processes are poor and seemingly shady since I do not buy reason for the 
trouble.

On 11/8/2019 1:34 PM, Kain, Becki (.) wrote:
Esp on Valentine’s day.  Of all the days that clear communication is important. 
 I’d be very interested in their reasoning for why these messages were not sent 
and held.

From: NANOG <mailto:nanog-boun...@nanog.org> On Behalf 
Of Oliver O'Boyle
Sent: Friday, November 08, 2019 1:31 PM
To: Matt Hoppes 
<mailto:mattli...@rivervalleyinternet.net>
Cc: North American Network Operators' Group 
<mailto:nanog@nanog.org>
Subject: Re: all major US carriers received text messages overnight that appear 
to have been sent around Valentine's Day 2019

We apologize for finally getting around to our job and doing what we were paid 
to do...

On Fri, Nov 8, 2019 at 1:27 PM Matt Hoppes 
mailto:mattli...@rivervalleyinternet.net>> 
wrote:
“During an internal maintenance cycle last night, 168,149 previously 
undelivered text messages were inadvertently sent to multiple mobile operators’ 
subscribers," Syniverse said in a statement.


how do you inadvertently send messages that were supposed to be sent but worked 
and sent? Isn’t that the desired outcome?

On Nov 8, 2019, at 12:54 PM, Brandon Svec 
mailto:bs...@teamonesolutions.com>> wrote:
From: 
https://www.usatoday.com/story/tech/2019/11/08/thousands-people-just-got-text-messages-sent-valentines-day/2527660001/

It seems there is a company that has everyone's text messages..

"Some mobile carriers rely on a third-party text platform called Syniverse to 
relay messages. The vendor said in a statement that its IT staff unknowingly 
caused the texts to be delivered this week."
-Brandon




On Fri, Nov 8, 2019 at 9:47 AM Brian J. Murrell 
mailto:br...@interlinx.bc.ca>> wrote:
On Thu, 2019-11-07 at 22:42 +, Chris Kimball via NANOG wrote:
> Does anyone have any more information on this?

Yeah, like who (in the private sector -- we all knew the NSA already
are doing this) has access to and is archiving *everyone*s text
messages?  And why?

Cheers,
b.


--
:o@>





Re: all major US carriers received text messages overnight that appear to have been sent around Valentine's Day 2019

2019-11-08 Thread Mark Stevens
Reading Syniverse's cause of trouble (lame excuse) tells me their data 
handling processes are poor and seemingly shady since I do not buy 
reason for the trouble.


On 11/8/2019 1:34 PM, Kain, Becki (.) wrote:


Esp on Valentine’s day.  Of all the days that clear communication is 
important.  I’d be very interested in their reasoning for why these 
messages were not sent and held.


*From:* NANOG  *On Behalf Of *Oliver O'Boyle
*Sent:* Friday, November 08, 2019 1:31 PM
*To:* Matt Hoppes 
*Cc:* North American Network Operators' Group 
*Subject:* Re: all major US carriers received text messages overnight 
that appear to have been sent around Valentine's Day 2019


We apologize for finally getting around to our job and doing what we 
were paid to do...


On Fri, Nov 8, 2019 at 1:27 PM Matt Hoppes 
<mailto:mattli...@rivervalleyinternet.net>> wrote:


“During an internal maintenance cycle last night, 168,149
previously undelivered text messages were inadvertently sent to
multiple mobile operators’ subscribers," Syniverse said in a
statement.

how do you inadvertently send messages that were supposed to be
sent but worked and sent? Isn’t that the desired outcome?


On Nov 8, 2019, at 12:54 PM, Brandon Svec
mailto:bs...@teamonesolutions.com>>
wrote:

From:

https://www.usatoday.com/story/tech/2019/11/08/thousands-people-just-got-text-messages-sent-valentines-day/2527660001/

It seems there is a company that has everyone's text messages..

"Some mobile carriers rely on a third-party text platform
called Syniverse to relay messages. The vendor said in a
statement that its IT staff unknowingly caused the texts to be
delivered this week."

-Brandon

On Fri, Nov 8, 2019 at 9:47 AM Brian J. Murrell
mailto:br...@interlinx.bc.ca>> wrote:

On Thu, 2019-11-07 at 22:42 +, Chris Kimball via NANOG
wrote:
> Does anyone have any more information on this?

Yeah, like who (in the private sector -- we all knew the
NSA already
are doing this) has access to and is archiving *everyone*s
text
messages?  And why?

Cheers,
b.


--

:o@>





RE: all major US carriers received text messages overnight that appear to have been sent around Valentine's Day 2019

2019-11-08 Thread Kain, Becki (.)
Esp on Valentine’s day.  Of all the days that clear communication is important. 
 I’d be very interested in their reasoning for why these messages were not sent 
and held.

From: NANOG  On Behalf Of Oliver O'Boyle
Sent: Friday, November 08, 2019 1:31 PM
To: Matt Hoppes 
Cc: North American Network Operators' Group 
Subject: Re: all major US carriers received text messages overnight that appear 
to have been sent around Valentine's Day 2019

We apologize for finally getting around to our job and doing what we were paid 
to do...

On Fri, Nov 8, 2019 at 1:27 PM Matt Hoppes 
mailto:mattli...@rivervalleyinternet.net>> 
wrote:
“During an internal maintenance cycle last night, 168,149 previously 
undelivered text messages were inadvertently sent to multiple mobile operators’ 
subscribers," Syniverse said in a statement.


how do you inadvertently send messages that were supposed to be sent but worked 
and sent? Isn’t that the desired outcome?

On Nov 8, 2019, at 12:54 PM, Brandon Svec 
mailto:bs...@teamonesolutions.com>> wrote:
From: 
https://www.usatoday.com/story/tech/2019/11/08/thousands-people-just-got-text-messages-sent-valentines-day/2527660001/

It seems there is a company that has everyone's text messages..

"Some mobile carriers rely on a third-party text platform called Syniverse to 
relay messages. The vendor said in a statement that its IT staff unknowingly 
caused the texts to be delivered this week."
-Brandon





On Fri, Nov 8, 2019 at 9:47 AM Brian J. Murrell 
mailto:br...@interlinx.bc.ca>> wrote:
On Thu, 2019-11-07 at 22:42 +, Chris Kimball via NANOG wrote:
> Does anyone have any more information on this?

Yeah, like who (in the private sector -- we all knew the NSA already
are doing this) has access to and is archiving *everyone*s text
messages?  And why?

Cheers,
b.


--
:o@>



Re: all major US carriers received text messages overnight that appear to have been sent around Valentine's Day 2019

2019-11-08 Thread Jared Mauch



> On Nov 8, 2019, at 1:26 PM, Matt Hoppes  
> wrote:
> 
> “During an internal maintenance cycle last night, 168,149 previously 
> undelivered text messages were inadvertently sent to multiple mobile 
> operators’ subscribers," Syniverse said in a statement. 
> 
> 
> how do you inadvertently send messages that were supposed to be sent but 
> worked and sent? Isn’t that the desired outcome?

I run mailing lists.  I’ve had times where I find something stuck in the system 
and instead of just deleting it, I actually try to make sure it goes out based 
on the original intent.  This has resulted in me sending out e-mails a year or 
two later at times.

- Jared



Re: all major US carriers received text messages overnight that appear to have been sent around Valentine's Day 2019

2019-11-08 Thread Oliver O'Boyle
We apologize for finally getting around to our job and doing what we were
paid to do...

On Fri, Nov 8, 2019 at 1:27 PM Matt Hoppes <
mattli...@rivervalleyinternet.net> wrote:

> “During an internal maintenance cycle last night, 168,149 previously
> undelivered text messages were inadvertently sent to multiple mobile
> operators’ subscribers," Syniverse said in a statement.
>
>
> how do you inadvertently send messages that were supposed to be sent but
> worked and sent? Isn’t that the desired outcome?
>
> On Nov 8, 2019, at 12:54 PM, Brandon Svec 
> wrote:
>
> From:
> https://www.usatoday.com/story/tech/2019/11/08/thousands-people-just-got-text-messages-sent-valentines-day/2527660001/
>
> It seems there is a company that has everyone's text messages..
>
> "Some mobile carriers rely on a third-party text platform called
> Syniverse to relay messages. The vendor said in a statement that its IT
> staff unknowingly caused the texts to be delivered this week."
> -Brandon
>
>
>
>
>
> On Fri, Nov 8, 2019 at 9:47 AM Brian J. Murrell 
> wrote:
>
>> On Thu, 2019-11-07 at 22:42 +, Chris Kimball via NANOG wrote:
>> > Does anyone have any more information on this?
>>
>> Yeah, like who (in the private sector -- we all knew the NSA already
>> are doing this) has access to and is archiving *everyone*s text
>> messages?  And why?
>>
>> Cheers,
>> b.
>>
>>

-- 
:o@>


Re: all major US carriers received text messages overnight that appear to have been sent around Valentine's Day 2019

2019-11-08 Thread Matt Hoppes
“During an internal maintenance cycle last night, 168,149 previously 
undelivered text messages were inadvertently sent to multiple mobile operators’ 
subscribers," Syniverse said in a statement. 


how do you inadvertently send messages that were supposed to be sent but worked 
and sent? Isn’t that the desired outcome?

> On Nov 8, 2019, at 12:54 PM, Brandon Svec  wrote:
> 
> From: 
> https://www.usatoday.com/story/tech/2019/11/08/thousands-people-just-got-text-messages-sent-valentines-day/2527660001/
> 
> It seems there is a company that has everyone's text messages..
> 
> "Some mobile carriers rely on a third-party text platform called Syniverse to 
> relay messages. The vendor said in a statement that its IT staff unknowingly 
> caused the texts to be delivered this week."
> -Brandon
> 
> 
> 
> 
> 
>> On Fri, Nov 8, 2019 at 9:47 AM Brian J. Murrell  
>> wrote:
>> On Thu, 2019-11-07 at 22:42 +, Chris Kimball via NANOG wrote:
>> > Does anyone have any more information on this?
>> 
>> Yeah, like who (in the private sector -- we all knew the NSA already
>> are doing this) has access to and is archiving *everyone*s text
>> messages?  And why?
>> 
>> Cheers,
>> b.
>> 


Re: all major US carriers received text messages overnight that appear to have been sent around Valentine's Day 2019

2019-11-08 Thread Brandon Svec
From:
https://www.usatoday.com/story/tech/2019/11/08/thousands-people-just-got-text-messages-sent-valentines-day/2527660001/

It seems there is a company that has everyone's text messages..

"Some mobile carriers rely on a third-party text platform called Syniverse
to relay messages. The vendor said in a statement that its IT staff
unknowingly caused the texts to be delivered this week."
-Brandon





On Fri, Nov 8, 2019 at 9:47 AM Brian J. Murrell 
wrote:

> On Thu, 2019-11-07 at 22:42 +, Chris Kimball via NANOG wrote:
> > Does anyone have any more information on this?
>
> Yeah, like who (in the private sector -- we all knew the NSA already
> are doing this) has access to and is archiving *everyone*s text
> messages?  And why?
>
> Cheers,
> b.
>
>


Re: all major US carriers received text messages overnight that appear to have been sent around Valentine's Day 2019

2019-11-08 Thread Brian J. Murrell
On Thu, 2019-11-07 at 22:42 +, Chris Kimball via NANOG wrote:
> Does anyone have any more information on this?

Yeah, like who (in the private sector -- we all knew the NSA already
are doing this) has access to and is archiving *everyone*s text
messages?  And why?

Cheers,
b.



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