Re: [Nanog-futures] Draft Policy re individual sites

2009-05-01 Thread Martin Hannigan
There are many 'websites' or apps relevant to netops.
-keystone
-rupe ncc monitoring
-potaroo
-large portals (mail, communities, etc)
-search engines

If "I"  had posted about equifax.com being down this would not be a
topic. If Rod Beck did it, he'd get banned. You can't moderate style
or personality tweaks for us. That's what killfiles are for. .

Two posts about websites? Guys. For real?

Can't we all...just...hit delete?



On 5/1/09, Scott Weeks  wrote:
>
>
>> --
>> exactly how many more posts do we want before it's stopped?
>> --
>
>> That's the subjective part, which we can discuss here on, perhaps, a
>> case by case basis.
> --
>
> The MLC will not be able to function effectively if it must first
> reach consensus with nanog-futures for each case. We are looking for
> community input into, and ongoing refinement of, the policies that the
> MLC operates under.
> ---
>
>
> Ok, I see that was an obvious DOH! on my part.  I guess it'll have to be
> up to you folks.  I believe if we do the below, though, a significant
> portion
> of OTN will stop.
>
> - First, tell everyone the thread needs to stop and give it a little time.
> - Tell everyone the thread will be moderated and give it a little time.
> - Do it.
>
> Fundamentally, though, as others have mentioned the delete key is fine.
>
> The above is only my suggestion for the *painfully* long OT threads. Some
> of those friggin` threads seem to be 100s of posts long over several days.
>
> scott
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> ---
>
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Re: [Nanog-futures] Draft Policy re individual sites

2009-05-01 Thread Scott Weeks


> --
> exactly how many more posts do we want before it's stopped?
> --

> That's the subjective part, which we can discuss here on, perhaps, a  
> case by case basis.
--

The MLC will not be able to function effectively if it must first  
reach consensus with nanog-futures for each case. We are looking for  
community input into, and ongoing refinement of, the policies that the  
MLC operates under.
---


Ok, I see that was an obvious DOH! on my part.  I guess it'll have to be 
up to you folks.  I believe if we do the below, though, a significant portion 
of OTN will stop.

- First, tell everyone the thread needs to stop and give it a little time.
- Tell everyone the thread will be moderated and give it a little time.
- Do it.

Fundamentally, though, as others have mentioned the delete key is fine.

The above is only my suggestion for the *painfully* long OT threads. Some
of those friggin` threads seem to be 100s of posts long over several days.

scott








































---

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Re: [Nanog-futures] Draft Policy re individual sites

2009-05-01 Thread kris foster

On May 1, 2009, at 5:20 PM, Scott Weeks wrote:

>
> --
> Some more on topic ( before it drifts again ).
>
> The regular thread from people complaining about sending email to  
> yahoo
> or the latest virus or some weird Japanese emails, or some random  
> little
> website having malware on it will get in a couple of posts before  
> the MLC
> even notices it (depending on what time it starts), exactly how many  
> more
> posts do we want before it's stopped?
> --
>
> That's the subjective part, which we can discuss here on, perhaps, a  
> case by case basis.

The MLC will not be able to function effectively if it must first  
reach consensus with nanog-futures for each case. We are looking for  
community input into, and ongoing refinement of, the policies that the  
MLC operates under.

Kris
MLC Chair

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Re: [Nanog-futures] Draft Policy re individual sites

2009-05-01 Thread Martin Hannigan
Third-Fourthed.



On 5/1/09, Paul Ferguson  wrote:
> -BEGIN PGP SIGNED MESSAGE-
> Hash: SHA1
>
> On Fri, May 1, 2009 at 3:05 PM, Gadi Evron  wrote:
>
>> Steve Feldman wrote:
>
>>>
>>> I honestly don't mind seeing the occasional newbie question,
>>> especially if there are polite and intelligent responses pointing to
>>> answers.  (See http://www.merit.edu/mail.archives/nanog/msg17639.html
>>> for an example.)  And my delete key can deal with the occasional joke
>>> or otherwise off-topic comment.  (We already have a working process to
>>> deal with chronic abusers.)
>>>
>>> What bugs me is when these degenerate into long-lived off-topic
>>> threads, and that's where I'd like to see the MLC's effort focused.
>>>
>>>   Steve
>>
>> I think Steve's comments speak well for me as well. I second what he
>> said and believe it is representative of consensus from what we heard so
>> far.
>>
>> Anyone else seconding this?
>>
>
> I agree with Steve, too. :-)
>
> - - ferg
>
> -BEGIN PGP SIGNATURE-
> Version: PGP Desktop 9.5.3 (Build 5003)
>
> wj8DBQFJ+3Tuq1pz9mNUZTMRAoTEAJ9pOZNtkKxeFt8s2YFYB2JgjAjtOwCgzbeB
> jg1ISfrEvQBF5+rj80ln8Yo=
> =Ipsj
> -END PGP SIGNATURE-
>
>
> --
> "Fergie", a.k.a. Paul Ferguson
>  Engineering Architecture for the Internet
>  fergdawgster(at)gmail.com
>  ferg's tech blog: http://fergdawg.blogspot.com/
>
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Re: [Nanog-futures] Draft Policy re individual sites

2009-05-01 Thread Scott Weeks

--
Some more on topic ( before it drifts again ).

The regular thread from people complaining about sending email to yahoo 
or the latest virus or some weird Japanese emails, or some random little 
website having malware on it will get in a couple of posts before the MLC 
even notices it (depending on what time it starts), exactly how many more 
posts do we want before it's stopped?
--

That's the subjective part, which we can discuss here on, perhaps, a case by 
case basis.

scott

















































-
-


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Re: [Nanog-futures] Draft Policy re individual sites

2009-05-01 Thread Simon Lyall
On Fri, 1 May 2009, Jo Rhett wrote:
> "The availability and operation of specific Internet site such as websites 
> and email services is off-topic unless the site provides a route-server or 
> similar service which directly supports network routing and connectivity."

That sounds tidier, thankyou,

-- 
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"To stay awake all night adds a day to your life" - Stilgar | eMT.


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Re: [Nanog-futures] Draft Policy re individual sites

2009-05-01 Thread Simon Lyall
On Fri, 1 May 2009, Scott Weeks wrote:
> First tell everyone the thread needs to stop and give it a little time.
> Most will stop after getting their last word in.

1 post plus another 10

> Tell everyone the thread will be moderated.

Another post

> Whack the folks that just can't stop with a clue bat.  OK, moderate it...  
> >;-)

Another couple

> "let through any follow up emails that look like they might pull things 
> back on track."
> yes.

Some more on topic ( before it drifts again ).

One problem I see is that gives a "free Pass" to people who want to start 
threads ( or drift existing threads) onto off-topic areas.

The regular thread from people complaining about sending email to yahoo 
or the latest virus or some weird Japanese emails, or some random little 
website having malware on it will get in a couple of posts before the MLC 
even notices it (depending on what time it starts), exactly how many more 
posts do we want before it's stopped?

Seriously, the easiest way to clean up the list would probably be to keep 
sending warnings to the top dozen problem posters until they are all 
banned from the list. In reality the MLC hasn't even sent an official 
reminder to anybody since January.

Personally I'd like to be able to recommend NANOG to my manager as a 
useful resource without having to say "you have to wade through a lot of 
junk and off-topic posts". Most people really don't have the time to do 
that.

-- 
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"To stay awake all night adds a day to your life" - Stilgar | eMT.


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Re: [Nanog-futures] Draft Policy re individual sites

2009-05-01 Thread Scott Weeks


--- kris.fos...@gmail.com wrote:
2. Does the MLC then moderate the thread, plead with all subscribers  
to stop, or play whac-a-mole with individual posters (..or worse, just  
complain that people don't know how to filter email for themselves).

 At this point it looks like we moderate  
after a subjectively sufficient number of posts show no sign of  
recovery, let everyone know it's been moderated, and let through any  
follow up emails that look like they might pull things back on track.
-



First tell everyone the thread needs to stop and give it a little time.  
Most will stop after getting their last word in.

Tell everyone the thread will be moderated.

Whack the folks that just can't stop with a clue bat.  OK, moderate it...  >;-)

"let through any follow up emails that look like they might pull things back on 
track."
yes.

scott










































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--
---

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Re: [Nanog-futures] Draft Policy re individual sites

2009-05-01 Thread kris foster

On May 1, 2009, at 2:03 PM, Steve Feldman wrote:

> What bugs me is when these degenerate into long-lived off-topic
> threads, and that's where I'd like to see the MLC's effort focused.


This causes a fair bit of pain (from what a number of people have told  
me, and my own opinion). I'd be happy to hear ideas from _everyone_ on  
what the solution might be.

The two problems are:

1. At what point does it become a degenerate thread

2. Does the MLC then moderate the thread, plead with all subscribers  
to stop, or play whac-a-mole with individual posters (..or worse, just  
complain that people don't know how to filter email for themselves).

For the MLC, we believe the answer to #2 is thread moderation, but we  
don't have an answer to #1. At this point it looks like we moderate  
after a subjectively sufficient number of posts show no sign of  
recovery, let everyone know it's been moderated, and let through any  
follow up emails that look like they might pull things back on track.

Kris
MLC Chair

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Re: [Nanog-futures] Draft Policy re individual sites

2009-05-01 Thread Randy Bush
> - If there's a well-known mailing list for the subject, discussion  
> should be redirected there.

nope.  i do not want to have to manage subscriptions (and get monthly
mailman garbage:) from 42 mailing lists, and have to track where subject
19.43 has moved this week.

do people not have mail readers with a delete subject/thread key?

randy

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Re: [Nanog-futures] Draft Policy re individual sites

2009-05-01 Thread Paul Ferguson
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

On Fri, May 1, 2009 at 3:05 PM, Gadi Evron  wrote:

> Steve Feldman wrote:

>>
>> I honestly don't mind seeing the occasional newbie question,
>> especially if there are polite and intelligent responses pointing to
>> answers.  (See http://www.merit.edu/mail.archives/nanog/msg17639.html
>> for an example.)  And my delete key can deal with the occasional joke
>> or otherwise off-topic comment.  (We already have a working process to
>> deal with chronic abusers.)
>>
>> What bugs me is when these degenerate into long-lived off-topic
>> threads, and that's where I'd like to see the MLC's effort focused.
>>
>>   Steve
>
> I think Steve's comments speak well for me as well. I second what he
> said and believe it is representative of consensus from what we heard so
> far.
>
> Anyone else seconding this?
>

I agree with Steve, too. :-)

- - ferg

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=Ipsj
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-- 
"Fergie", a.k.a. Paul Ferguson
 Engineering Architecture for the Internet
 fergdawgster(at)gmail.com
 ferg's tech blog: http://fergdawg.blogspot.com/

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Re: [Nanog-futures] Draft Policy re individual sites

2009-05-01 Thread Randy Bush
> On topic for who?   Show me how to configure my router to use a dnsbl.

please be seated when you read the next sentence.



network operations is not only about routers

randy

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Re: [Nanog-futures] Draft Policy re individual sites

2009-05-01 Thread Gadi Evron
Steve Feldman wrote:
> My personal opinion (not wearing SC hat for the moment) is that  
> enumeration of specific subjects which are on and off topic is an  
> infinite rathole.
> 
> I'd rather see more generic guidelines, like maybe:
> 
>- If there's a well-known mailing list for the subject, discussion  
> should be redirected there.
> 
> I honestly don't mind seeing the occasional newbie question,  
> especially if there are polite and intelligent responses pointing to  
> answers.  (See http://www.merit.edu/mail.archives/nanog/msg17639.html  
> for an example.)  And my delete key can deal with the occasional joke  
> or otherwise off-topic comment.  (We already have a working process to  
> deal with chronic abusers.)
> 
> What bugs me is when these degenerate into long-lived off-topic  
> threads, and that's where I'd like to see the MLC's effort focused.
> 
>   Steve

I think Steve's comments speak well for me as well. I second what he 
said and believe it is representative of consensus from what we heard so 
far.

Anyone else seconding this?

Gadi.

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Re: [Nanog-futures] Draft Policy re individual sites

2009-05-01 Thread Steve Feldman
My personal opinion (not wearing SC hat for the moment) is that  
enumeration of specific subjects which are on and off topic is an  
infinite rathole.

I'd rather see more generic guidelines, like maybe:

   - If there's a well-known mailing list for the subject, discussion  
should be redirected there.

I honestly don't mind seeing the occasional newbie question,  
especially if there are polite and intelligent responses pointing to  
answers.  (See http://www.merit.edu/mail.archives/nanog/msg17639.html  
for an example.)  And my delete key can deal with the occasional joke  
or otherwise off-topic comment.  (We already have a working process to  
deal with chronic abusers.)

What bugs me is when these degenerate into long-lived off-topic  
threads, and that's where I'd like to see the MLC's effort focused.

Steve


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Re: [Nanog-futures] Draft Policy re individual sites

2009-05-01 Thread Steve Feldman
On May 1, 2009, at 1:34 PM, Martin Hannigan wrote:
>
> Loudness != majority

...which should be the NANOG motto!

and:

> I think most of us are broad minded and appreciate common sense topics
> related to network operations. Most know what that is. No need to make
> rules to assault the few, IMHO.

...which seems to be what most of the preceding comments have boiled  
down to, in one way or another.

Would anyone care to make a case for the opposite?

Steve (SC member and MLC liaison)


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Re: [Nanog-futures] Draft Policy re individual sites

2009-05-01 Thread Martin Hannigan
And

Loudness != majority

I think most of us are broad minded and appreciate common sense topics
related to network operations. Most know what that is. No need to make
rules to assault the few, IMHO.


On 5/1/09, James R. Cutler  wrote:
> On May 1, 2009, at 2:03 PM, Gadi Evron wrote:
>>
>> Correct me if I'm wrong, but isn't NANOG about network operations
>> rather
>> than routing? With routing naturally being the main point of interest?
>> --
>> Gadi Evron,
>> g...@linuxbox.org.
>
>
> Thanks, Gadi.
>
> Some on this list appear to believe that the NANOG list is only for
> router operations and only for large networks. Cisco and Jupiter user
> forums are places for this. Together, these suggest that the NANOG
> list should disappear.  THIS IS INCORRECT! ("Strongly worded message
> to follow.")
>
> "The North American Network Operators' Group! NANOG is an educational
> and operational forum for the coordination and dissemination of
> technical information related to backbone/enterprise networking
> technologies and operational practices."
>
> In my almost two decades involved in enterprise networking: Naming and
> Addressing Management, DNS Service, DHCP Service, Mail Routing both
> via MX, using directory services, and through firewall systems, and,
> mail delivery systems (post offices) were all network operations
> concerns, especially as the network evolved to meet changing
> technology and especially changing company and client needs.
>
> I do agree that some are lazy and prone to use the NANOG list as first
> resort in troubleshooting. As noted in other messages, a simple "This
> information is available at ." would be useful, but not repeated
> "This is off topic.", which to some extent itself is off topic for the
> NANOG list. Let the MLC send gentle reminders to keep us on track.
> That is a major part of the MLC responsibility. Is not mine or Bob's
> or Ted's or Alice's.
>
> James R. Cutler
> james.cut...@consultant.com
>
>
>
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Re: [Nanog-futures] Draft Policy re individual sites

2009-05-01 Thread James R. Cutler
On May 1, 2009, at 2:03 PM, Gadi Evron wrote:
>
> Correct me if I'm wrong, but isn't NANOG about network operations  
> rather
> than routing? With routing naturally being the main point of interest?
> -- 
> Gadi Evron,
> g...@linuxbox.org.


Thanks, Gadi.

Some on this list appear to believe that the NANOG list is only for  
router operations and only for large networks. Cisco and Jupiter user  
forums are places for this. Together, these suggest that the NANOG  
list should disappear.  THIS IS INCORRECT! ("Strongly worded message  
to follow.")

"The North American Network Operators' Group! NANOG is an educational  
and operational forum for the coordination and dissemination of  
technical information related to backbone/enterprise networking  
technologies and operational practices."

In my almost two decades involved in enterprise networking: Naming and  
Addressing Management, DNS Service, DHCP Service, Mail Routing both  
via MX, using directory services, and through firewall systems, and,  
mail delivery systems (post offices) were all network operations  
concerns, especially as the network evolved to meet changing  
technology and especially changing company and client needs.

I do agree that some are lazy and prone to use the NANOG list as first  
resort in troubleshooting. As noted in other messages, a simple "This  
information is available at ." would be useful, but not repeated  
"This is off topic.", which to some extent itself is off topic for the  
NANOG list. Let the MLC send gentle reminders to keep us on track.  
That is a major part of the MLC responsibility. Is not mine or Bob's  
or Ted's or Alice's.

James R. Cutler
james.cut...@consultant.com



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Re: [Nanog-futures] Draft Policy re individual sites

2009-05-01 Thread Joel Jaeggli


Jo Rhett wrote:
> On Apr 30, 2009, at 8:45 PM, Joel Jaeggli wrote:
>> dnsbl shuts down and starts responding with affirmative responses to all
>> queries, on topic.
> 
> 
> On topic for who?   Show me how to configure my router to use a dnsbl.
> 
> It's on topic for a mailing list about e-mail servers, spam prevention,
> or a whole host of other topics -- none of which relate to routing.

It caused a widespread outage in a distributed internet service in
somewhat unanticapated fashion. DNSBL's and similar resource mapping
facilities are not solely a spam tool (consider the other applications
for the ip to asn for example), how they break should be of interest to
us for much the same reason that cache poisoning is.

as I noted much of the ensuing dicussion was far off topic.


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Re: [Nanog-futures] Draft Policy re individual sites

2009-05-01 Thread Gadi Evron
Jo Rhett wrote:
> On Apr 30, 2009, at 8:47 PM, Jim Popovitch wrote:
>> "Is it down for just me" *can* be Operational, depending on the  
>> poster.
> 
> 
> This is going to sound harsh, but it seems true to me.
> 
> "If you don't know how to determine if a problem only affects a single  
> site, you aren't competent to be part of Nanog community and should  
> unsubscribe."
> 
> I mean seriously, pick up your cell phone and try reaching it from  
> there.  How many network operations don't have network enabled cell  
> phones these days?  And likewise, if you don't have more than a single  
> provider, is Nanog an appropriate place for you?
> 
> So yeah, it sounds harsh.  But let's be honest -- it's true.  Every  
> single idiot that posts "the internet is down!" is usually working  
> from their home DSL and can't find their way out of a wet paper bag.

While I sympathize and tend to agree, I'd like to raise a point for 
consideration.

Many operators are idle on NANOG in order to learn. NANOG in fact is one 
of the educational facilities for beginner network operators. It should 
be expected if indeed NANOG is to fill this role, that occasionally a 
"silly" question will be asked.


-- 
Gadi Evron,
g...@linuxbox.org.

Blog: http://gevron.livejournal.com/
Security blog: http://gadievron.blogspot.com/

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Re: [Nanog-futures] Draft Policy re individual sites

2009-05-01 Thread Gadi Evron
Jo Rhett wrote:
> On Apr 30, 2009, at 8:45 PM, Joel Jaeggli wrote:
>> dnsbl shuts down and starts responding with affirmative responses to  
>> all
>> queries, on topic.
> 
> 
> On topic for who?   Show me how to configure my router to use a dnsbl.
> 
> It's on topic for a mailing list about e-mail servers, spam  
> prevention, or a whole host of other topics -- none of which relate to  
> routing.

Correct me if I'm wrong, but isn't NANOG about network operations rather 
than routing? With routing naturally being the main point of interest?


-- 
Gadi Evron,
g...@linuxbox.org.

Blog: http://gevron.livejournal.com/
Security blog: http://gadievron.blogspot.com/

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Re: [Nanog-futures] Draft Policy re individual sites

2009-05-01 Thread Jo Rhett
On Apr 30, 2009, at 6:45 PM, Simon Lyall wrote:
> Policy re individual sites
> ==
>
> The availability and operation of specific Internet site such as  
> websites
> and email services is off-topic unless:

Yes.

> (b) The Internet site is a route-server or similar service which
> directly supports network routing and connectivity.

Yes.

> (a) The problems are caused by network reachability rather than  
> problems
> at the site hosting the service.

(a) The problems are related to a widespread outage which affects more  
than one site.

Which actually kind of rules it out, since that conflicts with the  
original statement above.  So drop (a) and keep (b).  A minor  
rewording of that would be:

"The availability and operation of specific Internet site such as  
websites and email services is off-topic unless the site provides a  
route-server or similar service which directly supports network  
routing and connectivity."

-- 
Jo Rhett
Net Consonance : consonant endings by net philanthropy, open source  
and other randomness




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Re: [Nanog-futures] Draft Policy re individual sites

2009-05-01 Thread Jo Rhett
On Apr 30, 2009, at 8:54 PM, Martin Hannigan wrote:
> There are lists for a ton of other nanog topics as well. And?


People should subscribe to them.  Nanog's function as a "list for all  
things" makes it entirely useless.

-- 
Jo Rhett
Net Consonance : consonant endings by net philanthropy, open source  
and other randomness




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Re: [Nanog-futures] Draft Policy re individual sites

2009-05-01 Thread Jo Rhett
On Apr 30, 2009, at 8:47 PM, Jim Popovitch wrote:
> "Is it down for just me" *can* be Operational, depending on the  
> poster.


This is going to sound harsh, but it seems true to me.

"If you don't know how to determine if a problem only affects a single  
site, you aren't competent to be part of Nanog community and should  
unsubscribe."

I mean seriously, pick up your cell phone and try reaching it from  
there.  How many network operations don't have network enabled cell  
phones these days?  And likewise, if you don't have more than a single  
provider, is Nanog an appropriate place for you?

So yeah, it sounds harsh.  But let's be honest -- it's true.  Every  
single idiot that posts "the internet is down!" is usually working  
from their home DSL and can't find their way out of a wet paper bag.


-- 
Jo Rhett
Net Consonance : consonant endings by net philanthropy, open source  
and other randomness




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Re: [Nanog-futures] Draft Policy re individual sites

2009-05-01 Thread Jo Rhett
On Apr 30, 2009, at 8:45 PM, Joel Jaeggli wrote:
> dnsbl shuts down and starts responding with affirmative responses to  
> all
> queries, on topic.


On topic for who?   Show me how to configure my router to use a dnsbl.

It's on topic for a mailing list about e-mail servers, spam  
prevention, or a whole host of other topics -- none of which relate to  
routing.

-- 
Jo Rhett
Net Consonance : consonant endings by net philanthropy, open source  
and other randomness




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Re: [Nanog-futures] Draft Policy re individual sites

2009-05-01 Thread Michael Dillon
> Policy re individual sites
> ==
>
> The availability and operation of specific Internet site such as websites
> and email services is off-topic unless:
>
> (a) The problems are caused by network reachability rather than problems
>     at the site hosting the service.
> (b) The Internet site is a route-server or similar service which
>     directly supports network routing and connectivity.

Why so short?

You really need to write up several more pages of detailed regulations
so that we can get everyone to memorise it and set up an online
NANOG on-topic quiz that people have to pass every 6 months to
maintain posting privileges.

Or, maybe you could just stop worrying about POLICING and pipe up
more often with actual useful info that would help the people who
start/join these discussions. Stuff like the URL to outages.org, for instance.

You'll catch more flies with honey than with vinegar.

--Michael Dillon

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Re: [Nanog-futures] Draft Policy re individual sites

2009-05-01 Thread Randy Bush
> A policy idea that has been put forward, thoughts (especially from 
> lurkers) ?
> 
> Simon
> NANOG MLC
> 
> Policy re individual sites
> ==
> 
> The availability and operation of specific Internet site such as websites 
> and email services is off-topic unless:
> 
> (a) The problems are caused by network reachability rather than problems
>  at the site hosting the service.
> (b) The Internet site is a route-server or similar service which
>  directly supports network routing and connectivity.

fix your desk calendar.  this is may 1st, not april 1st.

randy

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