Re: How to block, but not block?!
On Thu, Jun 17, 2010 at 07:31, Ben Scott mailvor...@gmail.com wrote: On Thu, Jun 17, 2010 at 9:45 AM, Daniel Rodriguez drod...@gmail.com wrote: There is a Java based Excel Application. It is actually part of Open Office. This will allow the users to open, view, and edit the Excel Spreadsheet, but when the user 'saves' the spreadsheet, it will be saved back to it's source, which would be the server. That leaves copy-and-paste and screen captures to worry about on the computer. (Just saying.) He knows of a way to keep pictures from being taken, but requires application of a substance on the actual screen. He is trying to get a name of the product. Fascinating. Please do post if you find out; I'm intrigued. -- Ben Whiteout. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: Helpdesk software
I sent this back in April, and we're still looking. I am now looking for hosted helpdesk solutions as well, currently trying out Salesforce. What we need is to be able to utilize multiple SLA's for multiple clients and get away from software that's geared more towards internal usage. Most of the software I tried either uses one SLA for multiple clients, or multiple SLA's for one client. Anyone have any recommendations? Thanks, Jay From: Jay Dale [mailto:jay.d...@3-gig.com] Sent: Thursday, April 15, 2010 2:23 PM To: NT System Admin Issues Subject: Helpdesk software Hey all, I'm looking for some kind of helpdesk software we can utilize not only for our internal ticket tracking and submittal, but also for customers of ours to submit via email or a link on our KB site. I've noticed a couple like ManageEngine, Numara Track-IT, and InverseFlow. Has anyone had experience with these, and would recommend them? Or would recommend something similar to what we require? Thanks, Jay Jay Dale I.T. Manager, 3GiG Mobile: 713.299.2541 Email: jay.d...@3-gig.commailto:kandy.luk...@3-gig.com Confidentiality Notice: This e-mail, including any attached files, may contain confidential and/or privileged information for the sole use of the intended recipient. If you are not the intended recipient, you are hereby notified that any review, dissemination or copying of this e-mail and attachments, if any, or the information contained herein, is strictly prohibited. If you are not the intended recipient (or authorized to receive information for the intended recipient), please contact the sender by reply e-mail and delete all copies of this message. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: Helpdesk software
Check out Autotask. They have a Go version for 3 or less and then Pro. I have not played with the latest version of TrackIT, but its not geared for multiple customers sites with different needs. Designed for single organization, multiple sites, etc... You can hack it, but its probably not what you are looking for unless something major has changed with the latest version. Greg From: Jay Dale [mailto:jay.d...@3-gig.com] Sent: Sunday, June 20, 2010 9:16 PM To: NT System Admin Issues Subject: RE: Helpdesk software I sent this back in April, and we're still looking. I am now looking for hosted helpdesk solutions as well, currently trying out Salesforce. What we need is to be able to utilize multiple SLA's for multiple clients and get away from software that's geared more towards internal usage. Most of the software I tried either uses one SLA for multiple clients, or multiple SLA's for one client. Anyone have any recommendations? Thanks, Jay From: Jay Dale [mailto:jay.d...@3-gig.com] Sent: Thursday, April 15, 2010 2:23 PM To: NT System Admin Issues Subject: Helpdesk software Hey all, I'm looking for some kind of helpdesk software we can utilize not only for our internal ticket tracking and submittal, but also for customers of ours to submit via email or a link on our KB site. I've noticed a couple like ManageEngine, Numara Track-IT, and InverseFlow. Has anyone had experience with these, and would recommend them? Or would recommend something similar to what we require? Thanks, Jay Jay Dale I.T. Manager, 3GiG Mobile: 713.299.2541 Email: jay.d...@3-gig.commailto:kandy.luk...@3-gig.com Confidentiality Notice: This e-mail, including any attached files, may contain confidential and/or privileged information for the sole use of the intended recipient. If you are not the intended recipient, you are hereby notified that any review, dissemination or copying of this e-mail and attachments, if any, or the information contained herein, is strictly prohibited. If you are not the intended recipient (or authorized to receive information for the intended recipient), please contact the sender by reply e-mail and delete all copies of this message. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
