I have had the issue with only one HP printer and that was an Officejet AIO
7400 series. I finally had to use a different PDF reader, I switched to Foxit.
after that I did not have the issue.
Adobe was the only app that gave me the issue.
Jack
Miller Bonnie L. mille...@mukilteo.wednet.edu wrote:
I missed the mention of word docs--we've only had issues with PDFs, or at
least I've not heard about Word docs not printing in the same manner (they
disappear in to cyberspace). Adobe reader or Standard here, versions 9.x
AFAIK. Might be 8.x on Standard, but I haven't seen if one of those has any
issues. Haven't had much time to try other drivers yet since we have had the
workaround.
-Original Message-
From: Terry Dickson [mailto:te...@treasurer.state.ks.us]
Sent: Thursday, November 04, 2010 7:54 AM
To: NT System Admin Issues
Subject: RE: Printing Issue
We had similar issues with PDF's using the Universal driver. What are you
using to print the PDF's? We found that changing the version of Adobe Reader
solved that problem. You also say word documents sometimes do not print but
appear in the queue. What does the Queue say, does it say printed?
-Original Message-
From: Tom Miller [mailto:tmil...@hnncsb.org]
Sent: Thursday, November 04, 2010 9:47 AM
To: NT System Admin Issues
Subject: RE: Printing Issue
Does the problem present if you do not use a universal driver? I've had some
issues with the Xerox universal driver.
Miller Bonnie L. mille...@mukilteo.wednet.edu 11/4/2010 10:19 AM
Interesting—we’ve been seeing the same thing here since school started in
early September and I’ve found little online about the issue. Our print
servers are currently WS08 R2 using the HP Universal drivers, which could be
the same driver on WS03 if you are using the universal driver. Clients are
mostly XP with a smattering of W7 and WS08 R2 (RDS)—I’ve seen the problem
from both. Doesn’t seem to matter if we use PCL5, 6, or PS for the driver.
Print servers are not DCs—we have a 2-node MS failover cluster. We migrated
to the WS08 R2 cluster and Universal drivers late last spring, so I really
don’t know if it actually started at that time but wasn’t reported until
school started.
The only workaround I’ve found so far is to tell people to click on the
advanced button and choose “print as image” when they print a pdf—always
comes out correct when doing that, but it can take much longer to print. We
were running earlier HP Universal drivers in September when it was first
reported, but I have since updated to the August 31st (current) release, with
no difference seen.
From: JimmyZ [mailto:zang...@gmail.com]
Sent: Wednesday, November 03, 2010 10:01 PM
To: NT System Admin Issues
Subject: Printing Issue
Hello - Having a strange printing issue that I was wondering if anyone can
shed some light on.
Windows 2003 servers. Print server is also a DC. All HP LJ printers of
varying models 42xx. All with static ip and using ip ports on print server.
Clients are xp and 2003/citrix. All printers are installed from the server
so all using the same pcl 5 drivers.
Issue is random print jobs - usualy pdf files but can be word docs get
lost. Show up on print q but are never printed.
Event log shows event 6161 with source code 29. When I google that it points
to permissions issues but I do not get the access denied event and the
problem happens when logged in as a domain admin.
Anyone got any other ideas?
TIA!
--
JimmyZ
~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~
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