Re: CITRIX - Outlook 2003 - Destroys BODY of Email
We don't let client systems scan email. We have gateway scanners and AV on the Exchange servers. On Tue, Nov 1, 2011 at 2:13 PM, Rankin, James R wrote: > ** > On Citrix/RDS servers with offloaded network file and app storage the need > for realtime AV scanning is rapidly diminishing. Scheduled scans only is my > standard practice now. > > If your user profiles are local, however, realtime scanning may still be > necessary to some degree. > > Sent from my SR-71 Blackbird > -- > *From: * Mark Boeck > *Date: *Tue, 1 Nov 2011 11:39:50 -0500 > *To: *NT System Admin Issues > *ReplyTo: * "NT System Admin Issues" < > ntsysadmin@lyris.sunbelt-software.com> > *Subject: *Re: CITRIX - Outlook 2003 - Destroys BODY of Email > > Disabled the AV package yestarday and tested - > I've uninstalled the AV package on my CITRIX server. > > *Thanks for the advice! > * > On Mon, Oct 31, 2011 at 1:48 PM, Webster wrote: > >> I agree with Hunter and Ben. This is usually an AV software config >> issue which is why I hate real-time AV scanning on XenApp servers. >> >> ** ** >> >> Carl Webster >> >> Consultant and Citrix Technology Professional >> >> http://www.CarlWebster.com <http://www.carlwebster.com/> >> >> ** ** >> >> ** ** >> >> *From:* Mark Boeck [mailto:netadmin...@gmail.com] >> *Sent:* Monday, October 31, 2011 10:55 AM >> >> *To:* NT System Admin Issues >> *Subject:* CITRIX - Outlook 2003 - Destroys BODY of Email >> >> ** ** >> >> Repeatable for any user: >> >> Users have either Outlook 2007 or Outlook 2003 on their LOCAL machine (* >> not* Cirtrix) desktop. ==ALL== email is fine on their local machine. >> >> Any user logs onto CITRIX and in CITRIX uses Outlook 2003 to look at >> their email, that email's BODY is deleted. The BODY is now also gone from >> the LOCAL machine. >> >> >> >> Ideas greatly appreciated >> >> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ >> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ >> >> --- >> To manage subscriptions click here: >> http://lyris.sunbelt-software.com/read/my_forums/ >> or send an email to listmana...@lyris.sunbeltsoftware.com >> with the body: unsubscribe ntsysadmin >> > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe ntsysadmin > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe ntsysadmin > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
Re: CITRIX - Outlook 2003 - Destroys BODY of Email
On Citrix/RDS servers with offloaded network file and app storage the need for realtime AV scanning is rapidly diminishing. Scheduled scans only is my standard practice now. If your user profiles are local, however, realtime scanning may still be necessary to some degree. Sent from my SR-71 Blackbird -Original Message- From: Mark Boeck Date: Tue, 1 Nov 2011 11:39:50 To: NT System Admin Issues Reply-To: "NT System Admin Issues" Subject: Re: CITRIX - Outlook 2003 - Destroys BODY of Email Disabled the AV package yestarday and tested - I've uninstalled the AV package on my CITRIX server. *Thanks for the advice! * On Mon, Oct 31, 2011 at 1:48 PM, Webster wrote: > I agree with Hunter and Ben. This is usually an AV software config > issue which is why I hate real-time AV scanning on XenApp servers. > > ** ** > > Carl Webster > > Consultant and Citrix Technology Professional > > http://www.CarlWebster.com <http://www.carlwebster.com/> > > ** ** > > ** ** > > *From:* Mark Boeck [mailto:netadmin...@gmail.com] > *Sent:* Monday, October 31, 2011 10:55 AM > > *To:* NT System Admin Issues > *Subject:* CITRIX - Outlook 2003 - Destroys BODY of Email > > ** ** > > Repeatable for any user: > > Users have either Outlook 2007 or Outlook 2003 on their LOCAL machine (* > not* Cirtrix) desktop. ==ALL== email is fine on their local machine. > > Any user logs onto CITRIX and in CITRIX uses Outlook 2003 to look at their > email, that email's BODY is deleted. The BODY is now also gone from the > LOCAL machine. > > > > Ideas greatly appreciated > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe ntsysadmin > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
Re: CITRIX - Outlook 2003 - Destroys BODY of Email
Yes, fully up to date, thanks. On Mon, Oct 31, 2011 at 11:34 AM, Rankin, James R wrote: > ** > Never seen that happen before. Is the published Outlook fully up-to-date > with MS patches? > Sent from my SR-71 Blackbird > -- > *From: * Mark Boeck > *Date: *Mon, 31 Oct 2011 10:55:15 -0500 > *To: *NT System Admin Issues > *ReplyTo: * "NT System Admin Issues" < > ntsysadmin@lyris.sunbelt-software.com> > *Subject: *CITRIX - Outlook 2003 - Destroys BODY of Email > > Repeatable for any user: > Users have either Outlook 2007 or Outlook 2003 on their LOCAL machine (* > not* Cirtrix) desktop. ==ALL== email is fine on their local machine. > Any user logs onto CITRIX and in CITRIX uses Outlook 2003 to look at their > email, that email's BODY is deleted. The BODY is now also gone from the > LOCAL machine. > > Ideas greatly appreciated > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe ntsysadmin > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe ntsysadmin > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
Re: CITRIX - Outlook 2003 - Destroys BODY of Email
Disabled the AV package yestarday and tested - I've uninstalled the AV package on my CITRIX server. *Thanks for the advice! * On Mon, Oct 31, 2011 at 1:48 PM, Webster wrote: > I agree with Hunter and Ben. This is usually an AV software config > issue which is why I hate real-time AV scanning on XenApp servers. > > ** ** > > Carl Webster > > Consultant and Citrix Technology Professional > > http://www.CarlWebster.com <http://www.carlwebster.com/> > > ** ** > > ** ** > > *From:* Mark Boeck [mailto:netadmin...@gmail.com] > *Sent:* Monday, October 31, 2011 10:55 AM > > *To:* NT System Admin Issues > *Subject:* CITRIX - Outlook 2003 - Destroys BODY of Email > > ** ** > > Repeatable for any user: > > Users have either Outlook 2007 or Outlook 2003 on their LOCAL machine (* > not* Cirtrix) desktop. ==ALL== email is fine on their local machine. > > Any user logs onto CITRIX and in CITRIX uses Outlook 2003 to look at their > email, that email's BODY is deleted. The BODY is now also gone from the > LOCAL machine. > > > > Ideas greatly appreciated > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe ntsysadmin > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
RE: CITRIX - Outlook 2003 - Destroys BODY of Email
I agree with Hunter and Ben. This is usually an AV software config issue which is why I hate real-time AV scanning on XenApp servers. Carl Webster Consultant and Citrix Technology Professional http://www.CarlWebster.com<http://www.carlwebster.com/> From: Mark Boeck [mailto:netadmin...@gmail.com] Sent: Monday, October 31, 2011 10:55 AM To: NT System Admin Issues Subject: CITRIX - Outlook 2003 - Destroys BODY of Email Repeatable for any user: Users have either Outlook 2007 or Outlook 2003 on their LOCAL machine (not Cirtrix) desktop. ==ALL== email is fine on their local machine. Any user logs onto CITRIX and in CITRIX uses Outlook 2003 to look at their email, that email's BODY is deleted. The BODY is now also gone from the LOCAL machine. Ideas greatly appreciated ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
RE: CITRIX - Outlook 2003 - Destroys BODY of Email
I agree with Hunter - most of the time when we see a message body disappear it's due to antivirus software integrated with Outlook. Ben M. Schorr Roland Schorr & Tower www.rolandschorr.com<http://www.rolandschorr.com> | www.officeforlawyers.com<http://www.officeforlawyers.com> | Twitter: @bschorr From: Mark Boeck [mailto:netadmin...@gmail.com] Sent: Monday, October 31, 2011 8:55 To: NT System Admin Issues Subject: CITRIX - Outlook 2003 - Destroys BODY of Email Repeatable for any user: Users have either Outlook 2007 or Outlook 2003 on their LOCAL machine (not Cirtrix) desktop. ==ALL== email is fine on their local machine. Any user logs onto CITRIX and in CITRIX uses Outlook 2003 to look at their email, that email's BODY is deleted. The BODY is now also gone from the LOCAL machine. Ideas greatly appreciated ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
Re: CITRIX - Outlook 2003 - Destroys BODY of Email
Never seen that happen before. Is the published Outlook fully up-to-date with MS patches? Sent from my SR-71 Blackbird -Original Message- From: Mark Boeck Date: Mon, 31 Oct 2011 10:55:15 To: NT System Admin Issues Reply-To: "NT System Admin Issues" Subject: CITRIX - Outlook 2003 - Destroys BODY of Email Repeatable for any user: Users have either Outlook 2007 or Outlook 2003 on their LOCAL machine (*not*Cirtrix) desktop. ==ALL== email is fine on their local machine. Any user logs onto CITRIX and in CITRIX uses Outlook 2003 to look at their email, that email's BODY is deleted. The BODY is now also gone from the LOCAL machine. Ideas greatly appreciated ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
RE: CITRIX - Outlook 2003 - Destroys BODY of Email
Are you running ESET/NOD32 on the Citrix box? A year or so back, we found that it would do exactly what you describe to HTML-formatted messages if it was set to "Integrate into Microsoft Outlook". From: Mark Boeck [mailto:netadmin...@gmail.com] Sent: Monday, October 31, 2011 9:55 AM To: NT System Admin Issues Subject: CITRIX - Outlook 2003 - Destroys BODY of Email Repeatable for any user: Users have either Outlook 2007 or Outlook 2003 on their LOCAL machine (not Cirtrix) desktop. ==ALL== email is fine on their local machine. Any user logs onto CITRIX and in CITRIX uses Outlook 2003 to look at their email, that email's BODY is deleted. The BODY is now also gone from the LOCAL machine. Ideas greatly appreciated ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
