RE: GOT IT! (RE: Citrix nightmare after changing ISPs)
CSG and Load Balancing, of most kinds, do not play well together. That is why you will find NO documentation from Citrix on how to use CSG with any kind of load balancing. Carl Webster Consultant and Citrix Technology Professional http://www.CarlWebster.comhttp://www.carlwebster.com/ From: Harry Singh [mailto:hbo...@gmail.com] Sent: Sunday, August 14, 2011 8:32 AM To: NT System Admin Issues Subject: Re: GOT IT! (RE: Citrix nightmare after changing ISPs) In a similar vein, I have WI 5.2 and the latest CSG installed on the same Virtual machine. Has been running wonderfully even against a PS 4.0 farm. I'm getting the same error noted previously ( Unable to launch) when my primary ISP goes down temporarily. I have a load balancer that does some DNS trickery, so the main citrix.doman.comhttp://citrix.doman.com page loads fine after the primary ISP fails, but I can't open applications. I presume during app launch the ica file is trying to access the primary ISP's IP address of either CSG or WI and it fails since it's down. I surmise the load balancer may present the secondary link's IP during app launch while the primary ISP is down, but I haven't confirmed. Is there a way to add multiple entries inside WI to accommodate this type of scenario? Thanks! Harry. On Sun, Aug 14, 2011 at 8:28 AM, Webster webs...@carlwebster.commailto:webs...@carlwebster.com wrote: BTW, did you know that by using AltAddr your user’s login credentials are being sent in plain text both internally and externally? You really should use the free Citrix Secure Gateway. Carl Webster Consultant and Citrix Technology Professional http://www.CarlWebster.comhttp://www.carlwebster.com/ From: richardmccl...@aspca.orgmailto:richardmccl...@aspca.org [mailto:richardmccl...@aspca.orgmailto:richardmccl...@aspca.org] Sent: Sunday, August 14, 2011 3:26 AM To: NT System Admin Issues Subject: GOT IT! (RE: Citrix nightmare after changing ISPs) OK, after changing the IP addresses for web access, it seems one must also change things via CLI. We got it fixed, and thanks again for your patience! -- richard Webster webs...@carlwebster.commailto:webs...@carlwebster.com wrote on 07/28/2011 12:40:11 PM: What is your Secure Access setting for your Web Interface site? Alternate Translated Direct Gateway Direct Gateway Alternate Gateway Translated How many XenApp servers? You used singular in your question, so I am assuming one? Go to a command prompt and type in altaddr, press enter and what does it show? Carl Webster Consultant and Citrix Technology Professional http://www.CarlWebster.com From: richardmccl...@aspca.orgmailto:richardmccl...@aspca.org [mailto:richardmccl...@aspca.org]mailto:[mailto:richardmccl...@aspca.org] Sent: Thursday, July 28, 2011 11:38 AM To: NT System Admin Issues Subject: Citrix nightmare after changing ISPs Greetings! We switched internet service providers early this morning. All appeared to be going well (that is, MIP'd services, mail flow, etc). We even logged into our Citrix server from a separate network. Then we got the call... It seems we can access our Citrix server, log in, and browse about through the assorted application folders (XenApp server). Unfortunately, when we try to actually launch an application... The little box pops up showing application load process. It gets to about 40%. Then, it tells us Unable to launch your application. There is no Citrix XenApp server configured on the specified address. Yes, all was well under the previous ISP, but not this one. Help? Thanks! -- richard ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ --- To manage subscriptions click here: http://lyris.sunbelt-software. com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ --- To manage subscriptions click here: http://lyris.sunbelt-software. com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana
GOT IT! (RE: Citrix nightmare after changing ISPs)
OK, after changing the IP addresses for web access, it seems one must also change things via CLI. We got it fixed, and thanks again for your patience! -- richard Webster webs...@carlwebster.com wrote on 07/28/2011 12:40:11 PM: What is your Secure Access setting for your Web Interface site? Alternate Translated Direct Gateway Direct Gateway Alternate Gateway Translated How many XenApp servers? You used singular in your question, so I am assuming one? Go to a command prompt and type in altaddr, press enter and what does it show? Carl Webster Consultant and Citrix Technology Professional http://www.CarlWebster.com From: richardmccl...@aspca.org [mailto:richardmccl...@aspca.org] Sent: Thursday, July 28, 2011 11:38 AM To: NT System Admin Issues Subject: Citrix nightmare after changing ISPs Greetings! We switched internet service providers early this morning. All appeared to be going well (that is, MIP'd services, mail flow, etc). We even logged into our Citrix server from a separate network. Then we got the call... It seems we can access our Citrix server, log in, and browse about through the assorted application folders (XenApp server). Unfortunately, when we try to actually launch an application... The little box pops up showing application load process. It gets to about 40%. Then, it tells us Unable to launch your application. There is no Citrix XenApp server configured on the specified address. Yes, all was well under the previous ISP, but not this one. Help? Thanks! -- richard ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ --- To manage subscriptions click here: http://lyris.sunbelt-software. com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ --- To manage subscriptions click here: http://lyris.sunbelt-software. com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
RE: GOT IT! (RE: Citrix nightmare after changing ISPs)
Glad you got it worked out. Carl Webster Consultant and Citrix Technology Professional http://www.CarlWebster.comhttp://www.carlwebster.com/ From: richardmccl...@aspca.org [mailto:richardmccl...@aspca.org] Sent: Sunday, August 14, 2011 3:26 AM To: NT System Admin Issues Subject: GOT IT! (RE: Citrix nightmare after changing ISPs) OK, after changing the IP addresses for web access, it seems one must also change things via CLI. We got it fixed, and thanks again for your patience! -- richard Webster webs...@carlwebster.commailto:webs...@carlwebster.com wrote on 07/28/2011 12:40:11 PM: What is your Secure Access setting for your Web Interface site? Alternate Translated Direct Gateway Direct Gateway Alternate Gateway Translated How many XenApp servers? You used singular in your question, so I am assuming one? Go to a command prompt and type in altaddr, press enter and what does it show? Carl Webster Consultant and Citrix Technology Professional http://www.CarlWebster.com From: richardmccl...@aspca.orgmailto:richardmccl...@aspca.org [mailto:richardmccl...@aspca.org]mailto:[mailto:richardmccl...@aspca.org] Sent: Thursday, July 28, 2011 11:38 AM To: NT System Admin Issues Subject: Citrix nightmare after changing ISPs Greetings! We switched internet service providers early this morning. All appeared to be going well (that is, MIP'd services, mail flow, etc). We even logged into our Citrix server from a separate network. Then we got the call... It seems we can access our Citrix server, log in, and browse about through the assorted application folders (XenApp server). Unfortunately, when we try to actually launch an application... The little box pops up showing application load process. It gets to about 40%. Then, it tells us Unable to launch your application. There is no Citrix XenApp server configured on the specified address. Yes, all was well under the previous ISP, but not this one. Help? Thanks! -- richard ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ --- To manage subscriptions click here: http://lyris.sunbelt-software. com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ --- To manage subscriptions click here: http://lyris.sunbelt-software. com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
RE: GOT IT! (RE: Citrix nightmare after changing ISPs)
BTW, did you know that by using AltAddr your user's login credentials are being sent in plain text both internally and externally? You really should use the free Citrix Secure Gateway. Carl Webster Consultant and Citrix Technology Professional http://www.CarlWebster.comhttp://www.carlwebster.com/ From: richardmccl...@aspca.org [mailto:richardmccl...@aspca.org] Sent: Sunday, August 14, 2011 3:26 AM To: NT System Admin Issues Subject: GOT IT! (RE: Citrix nightmare after changing ISPs) OK, after changing the IP addresses for web access, it seems one must also change things via CLI. We got it fixed, and thanks again for your patience! -- richard Webster webs...@carlwebster.commailto:webs...@carlwebster.com wrote on 07/28/2011 12:40:11 PM: What is your Secure Access setting for your Web Interface site? Alternate Translated Direct Gateway Direct Gateway Alternate Gateway Translated How many XenApp servers? You used singular in your question, so I am assuming one? Go to a command prompt and type in altaddr, press enter and what does it show? Carl Webster Consultant and Citrix Technology Professional http://www.CarlWebster.com From: richardmccl...@aspca.orgmailto:richardmccl...@aspca.org [mailto:richardmccl...@aspca.org]mailto:[mailto:richardmccl...@aspca.org] Sent: Thursday, July 28, 2011 11:38 AM To: NT System Admin Issues Subject: Citrix nightmare after changing ISPs Greetings! We switched internet service providers early this morning. All appeared to be going well (that is, MIP'd services, mail flow, etc). We even logged into our Citrix server from a separate network. Then we got the call... It seems we can access our Citrix server, log in, and browse about through the assorted application folders (XenApp server). Unfortunately, when we try to actually launch an application... The little box pops up showing application load process. It gets to about 40%. Then, it tells us Unable to launch your application. There is no Citrix XenApp server configured on the specified address. Yes, all was well under the previous ISP, but not this one. Help? Thanks! -- richard ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ --- To manage subscriptions click here: http://lyris.sunbelt-software. com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ --- To manage subscriptions click here: http://lyris.sunbelt-software. com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
Re: GOT IT! (RE: Citrix nightmare after changing ISPs)
In a similar vein, I have WI 5.2 and the latest CSG installed on the same Virtual machine. Has been running wonderfully even against a PS 4.0 farm. I'm getting the same error noted previously ( Unable to launch) when my primary ISP goes down temporarily. I have a load balancer that does some DNS trickery, so the main citrix.doman.com page loads fine after the primary ISP fails, but I can't open applications. I presume during app launch the ica file is trying to access the primary ISP's IP address of either CSG or WI and it fails since it's down. I surmise the load balancer may present the secondary link's IP during app launch while the primary ISP is down, but I haven't confirmed. Is there a way to add multiple entries inside WI to accommodate this type of scenario? Thanks! Harry. On Sun, Aug 14, 2011 at 8:28 AM, Webster webs...@carlwebster.com wrote: BTW, did you know that by using AltAddr your user’s login credentials are being sent in plain text both internally and externally? You really should use the free Citrix Secure Gateway. ** ** ** ** Carl Webster Consultant and Citrix Technology Professional http://www.CarlWebster.com http://www.carlwebster.com/ ** ** ** ** *From:* richardmccl...@aspca.org [mailto:richardmccl...@aspca.org] *Sent:* Sunday, August 14, 2011 3:26 AM *To:* NT System Admin Issues *Subject:* GOT IT! (RE: Citrix nightmare after changing ISPs) ** ** OK, after changing the IP addresses for web access, it seems one must also change things via CLI. We got it fixed, and thanks again for your patience! -- richard Webster webs...@carlwebster.com wrote on 07/28/2011 12:40:11 PM: What is your Secure Access setting for your Web Interface site? Alternate Translated Direct Gateway Direct Gateway Alternate Gateway Translated How many XenApp servers? You used singular in your question, so I am assuming one? Go to a command prompt and type in altaddr, press enter and what does it show? Carl Webster Consultant and Citrix Technology Professional http://www.CarlWebster.com From: richardmccl...@aspca.org [mailto:richardmccl...@aspca.org] Sent: Thursday, July 28, 2011 11:38 AM To: NT System Admin Issues Subject: Citrix nightmare after changing ISPs Greetings! We switched internet service providers early this morning. All appeared to be going well (that is, MIP'd services, mail flow, etc). We even logged into our Citrix server from a separate network. Then we got the call... It seems we can access our Citrix server, log in, and browse about through the assorted application folders (XenApp server). Unfortunately, when we try to actually launch an application... The little box pops up showing application load process. It gets to about 40%. Then, it tells us Unable to launch your application. There is no Citrix XenApp server configured on the specified address. Yes, all was well under the previous ISP, but not this one. Help? Thanks! -- richard ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ --- To manage subscriptions click here: http://lyris.sunbelt-software. com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ --- To manage subscriptions click here: http://lyris.sunbelt-software. com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
