RE: Latitude access problem

[Tim Evans]

Thanks for the feedback. I've never tried to use it that way, so I'll be sure 
to remember safe boot.

From: Len Hammond [mailto:lenhammo...@gmail.com]
Sent: Thursday, December 03, 2009 5:24 PM
To: NT System Admin Issues
Subject: Re: Latitude access problem

It failed to reset the user password - for the user account that had admin 
privs. Ended up using KonBoot to get to safe mode and went in to the 
Administrator account and reset the user password from there. He's in. 
Hopefully this time he'll remember what he chose for a password.

I guess I didn't remember there were so many choices to get where we needed to 
go. Thanks again for everyone that replied.

Len Hammond
CSI:Hartland
lenhamm...@gmail.com<mailto:lenhamm...@gmail.com>

On Thu, Dec 3, 2009 at 5:45 PM, Tim Evans 
mailto:tev...@sparling.com>> wrote:
reset the administrator password?

From: Len Hammond [mailto:lenhammo...@gmail.com<mailto:lenhammo...@gmail.com>]
Sent: Thursday, December 03, 2009 2:44 PM

To: NT System Admin Issues
Subject: Re: Latitude access problem

That gets me in to the box but I don't seem to be able to change the password 
to his account. It says that it can't do it. At least we can easily get to his 
data.

Thanks for the help.

Len Hammond
CSI:Hartland
lenhamm...@gmail.com<mailto:lenhamm...@gmail.com>
On Thu, Dec 3, 2009 at 4:52 PM, Tim Evans 
mailto:tev...@sparling.com>> wrote:
Have him boot off of http://www.piotrbania.com/all/kon-boot/ and reset the 
password. No reinstall needed

From: Len Hammond [mailto:lenhammo...@gmail.com<mailto:lenhammo...@gmail.com>]
Sent: Thursday, December 03, 2009 1:45 PM
To: NT System Admin Issues
Subject: Latitude access problem

Dell Latitude Genuises:

Just had a call from a customer. He decided to set an account password on his 
Latitude laptop three days ago. He did this after drinking a bottle of wine, 
and now he can't remember his password. He either typed it wrong twice when 
setting it or doesn't remember it. Either way he can't get into his machine. He 
also doesn't remember or can't figure out what the Admin password is either. He 
does own the box and apparently he recently talked with Dell about this 
specific Service Tag to get drivers for a refresh. This is the box he has been 
using for some class he is taking so he needs to get the data off of it. It 
runs fine, he just can't get into it.

He can pull the HDD and put it in an external case and attach it to another 
machine to grab the data before he wipes and reinstalls the OS. I have never 
tried to "repair" an operating system installation to reset passwords and I 
really think that will not work.  Anyway, he is going to try a repair before he 
pulls the drive and recovers his data and then rebuilds. I believe that there 
are no viruses involved, but it did sound like alcohol was involved .

Anyone have any thoughts, I can try or pass on to him?

Len Hammond
CSI:Hartland
lenhamm...@gmail.com<mailto:lenhamm...@gmail.com>























~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

RE: Latitude access problem

[John Aldrich]

Ahh. I see that's the new URL. J I'm so used to the home.eunet.no web site.

 

John-AldrichTile-Tools

 

From: Richard Stovall [mailto:richard.stov...@researchdata.com] 
Sent: Thursday, December 03, 2009 4:57 PM
To: NT System Admin Issues
Subject: RE: Latitude access problem

 

I've used this one with good success in the past.

 

http://pogostick.net/~pnh/ntpasswd/

 

From: Tim Evans [mailto:tev...@sparling.com] 
Sent: Thursday, December 03, 2009 4:53 PM
To: NT System Admin Issues
Subject: RE: Latitude access problem

 

Have him boot off of http://www.piotrbania.com/all/kon-boot/ and reset the
password. No reinstall needed

 

From: Len Hammond [mailto:lenhammo...@gmail.com] 
Sent: Thursday, December 03, 2009 1:45 PM
To: NT System Admin Issues
Subject: Latitude access problem

 

Dell Latitude Genuises:

 

Just had a call from a customer. He decided to set an account password on
his Latitude laptop three days ago. He did this after drinking a bottle of
wine, and now he can't remember his password. He either typed it wrong twice
when setting it or doesn't remember it. Either way he can't get into his
machine. He also doesn't remember or can't figure out what the Admin
password is either. He does own the box and apparently he recently talked
with Dell about this specific Service Tag to get drivers for a refresh. This
is the box he has been using for some class he is taking so he needs to get
the data off of it. It runs fine, he just can't get into it.

 

He can pull the HDD and put it in an external case and attach it to another
machine to grab the data before he wipes and reinstalls the OS. I have never
tried to "repair" an operating system installation to reset passwords and I
really think that will not work.  Anyway, he is going to try a repair before
he pulls the drive and recovers his data and then rebuilds. I believe that
there are no viruses involved, but it did sound like alcohol was involved
.

 

Anyone have any thoughts, I can try or pass on to him?


Len Hammond
CSI:Hartland
lenhamm...@gmail.com

 

 

 

 

 

 

No virus found in this incoming message.
Checked by AVG - www.avg.com
Version: 8.5.426 / Virus Database: 270.14.93/2544 - Release Date: 12/04/09
07:32:00


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~<><>

RE: Latitude access problem

[John Aldrich]

http://home.eunet.no/pnordahl/ntpasswd/bootdisk.html is what you want. It
will let you reset passwords on any/all accounts.

 

John-AldrichTile-Tools

 

From: Len Hammond [mailto:lenhammo...@gmail.com] 
Sent: Thursday, December 03, 2009 4:45 PM
To: NT System Admin Issues
Subject: Latitude access problem

 

Dell Latitude Genuises:

 

Just had a call from a customer. He decided to set an account password on
his Latitude laptop three days ago. He did this after drinking a bottle of
wine, and now he can't remember his password. He either typed it wrong twice
when setting it or doesn't remember it. Either way he can't get into his
machine. He also doesn't remember or can't figure out what the Admin
password is either. He does own the box and apparently he recently talked
with Dell about this specific Service Tag to get drivers for a refresh. This
is the box he has been using for some class he is taking so he needs to get
the data off of it. It runs fine, he just can't get into it.

 

He can pull the HDD and put it in an external case and attach it to another
machine to grab the data before he wipes and reinstalls the OS. I have never
tried to "repair" an operating system installation to reset passwords and I
really think that will not work.  Anyway, he is going to try a repair before
he pulls the drive and recovers his data and then rebuilds. I believe that
there are no viruses involved, but it did sound like alcohol was involved
.

 

Anyone have any thoughts, I can try or pass on to him?


Len Hammond
CSI:Hartland
lenhamm...@gmail.com

 

 

No virus found in this incoming message.
Checked by AVG - www.avg.com
Version: 8.5.426 / Virus Database: 270.14.93/2544 - Release Date: 12/04/09
07:32:00


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~<><>

Re: Latitude access problem

[Richard Stovall]

http://pogostick.net/~pnh/ntpasswd/ is the new home for
http://home.eunet.no/pnordahl/ntpasswd/

On Thu, Dec 3, 2009 at 5:56 PM, Phillip Partipilo  wrote:

>  I’m surprised nobody’s mentioned this.
>
>
>
> http://home.eunet.no/pnordahl/ntpasswd/
>
>
>
>
>
>
>
>
>
> Phillip Partipilo
>
> Parametric Solutions Inc.
>
> Jupiter, Florida
>
> (561) 747-6107
>
>
>
>
>
> *From:* Tim Evans [mailto:tev...@sparling.com]
> *Sent:* Thursday, December 03, 2009 5:46 PM
>
> *To:* NT System Admin Issues
> *Subject:* RE: Latitude access problem
>
>
>
> reset the administrator password?
>
>
>
> *From:* Len Hammond [mailto:lenhammo...@gmail.com]
> *Sent:* Thursday, December 03, 2009 2:44 PM
> *To:* NT System Admin Issues
> *Subject:* Re: Latitude access problem
>
>
>
> That gets me in to the box but I don't seem to be able to change the
> password to his account. It says that it can't do it. At least we can easily
> get to his data.
>
>
>
> Thanks for the help.
>
>
> Len Hammond
> CSI:Hartland
> lenhamm...@gmail.com
>
> On Thu, Dec 3, 2009 at 4:52 PM, Tim Evans  wrote:
>
> Have him boot off of http://www.piotrbania.com/all/kon-boot/ and reset the
> password. No reinstall needed
>
>
>
> *From:* Len Hammond [mailto:lenhammo...@gmail.com]
> *Sent:* Thursday, December 03, 2009 1:45 PM
> *To:* NT System Admin Issues
> *Subject:* Latitude access problem
>
>
>
> Dell Latitude Genuises:
>
>
>
> Just had a call from a customer. He decided to set an account password on
> his Latitude laptop three days ago. He did this after drinking a bottle of
> wine, and now he can't remember his password. He either typed it wrong twice
> when setting it or doesn't remember it. Either way he can't get into his
> machine. He also doesn't remember or can't figure out what the Admin
> password is either. He does own the box and apparently he recently talked
> with Dell about this specific Service Tag to get drivers for a refresh. This
> is the box he has been using for some class he is taking so he needs to get
> the data off of it. It runs fine, he just can't get into it.
>
>
>
> He can pull the HDD and put it in an external case and attach it to another
> machine to grab the data before he wipes and reinstalls the OS. I have never
> tried to "repair" an operating system installation to reset passwords and I
> really think that will not work.  Anyway, he is going to try a repair before
> he pulls the drive and recovers his data and then rebuilds. I believe that
> there are no viruses involved, but it did sound like alcohol was involved
> .
>
>
>
> Anyone have any thoughts, I can try or pass on to him?
>
>
> Len Hammond
> CSI:Hartland
> lenhamm...@gmail.com
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>  --
>
> If this email is spam, report it here:
> http://www.OnlyMyEmail.com/ReportSpam<http://www.onlymyemail.com/view/?action=reportSpam&Id=ODEzNjQ6MTAxNDAyNzA2NjpwanBAcHNuZXQuY29t>
> THIS ELECTRONIC MESSAGE AND ANY ATTACHMENTS ARE CONFIDENTIAL AND
> PROPRIETARY PROPERTY OF THE SENDER. THE INFORMATION IS INTENDED FOR USE BY
> THE ADDRESSEE ONLY. ANY OTHER INTERCEPTION, COPYING, ACCESSING, OR
> DISCLOSURE OF THIS MESSAGE IS PROHIBITED. IF YOU HAVE RECEIVED THIS MESSAGE
> IN ERROR, PLEASE IMMEDIATELY NOTIFY THE SENDER AND DELETE THIS MAIL AND ALL
> ATTACHMENTS. DO NOT FORWARD THIS MESSAGE WITHOUT PERMISSION OF THE SENDER.
>
> THIS ELECTRONIC MESSAGE AND ANY ATTACHMENTS ARE CONFIDENTIAL AND
> PROPRIETARY PROPERTY OF THE SENDER. THE INFORMATION IS INTENDED FOR USE BY
> THE ADDRESSEE ONLY. ANY OTHER INTERCEPTION, COPYING, ACCESSING, OR
> DISCLOSURE OF THIS MESSAGE IS PROHIBITED. IF YOU HAVE RECEIVED THIS MESSAGE
> IN ERROR, PLEASE IMMEDIATELY NOTIFY THE SENDER AND DELETE THIS MAIL AND ALL
> ATTACHMENTS. DO NOT FORWARD THIS MESSAGE WITHOUT PERMISSION OF THE SENDER.
>
>
>
>
>
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

Re: Latitude access problem

[Len Hammond]

It failed to reset the user password - for the user account that had admin
privs. Ended up using KonBoot to get to safe mode and went in to the
Administrator account and reset the user password from there. He's in.
Hopefully this time he'll remember what he chose for a password.

I guess I didn't remember there were so many choices to get where we needed
to go. Thanks again for everyone that replied.

Len Hammond
CSI:Hartland
lenhamm...@gmail.com


On Thu, Dec 3, 2009 at 5:45 PM, Tim Evans  wrote:

>  reset the administrator password?
>
>
>
> *From:* Len Hammond [mailto:lenhammo...@gmail.com]
> *Sent:* Thursday, December 03, 2009 2:44 PM
>
> *To:* NT System Admin Issues
> *Subject:* Re: Latitude access problem
>
>
>
> That gets me in to the box but I don't seem to be able to change the
> password to his account. It says that it can't do it. At least we can easily
> get to his data.
>
>
>
> Thanks for the help.
>
>
> Len Hammond
> CSI:Hartland
> lenhamm...@gmail.com
>
>  On Thu, Dec 3, 2009 at 4:52 PM, Tim Evans  wrote:
>
> Have him boot off of http://www.piotrbania.com/all/kon-boot/ and reset the
> password. No reinstall needed
>
>
>
> *From:* Len Hammond [mailto:lenhammo...@gmail.com]
> *Sent:* Thursday, December 03, 2009 1:45 PM
> *To:* NT System Admin Issues
> *Subject:* Latitude access problem
>
>
>
> Dell Latitude Genuises:
>
>
>
> Just had a call from a customer. He decided to set an account password on
> his Latitude laptop three days ago. He did this after drinking a bottle of
> wine, and now he can't remember his password. He either typed it wrong twice
> when setting it or doesn't remember it. Either way he can't get into his
> machine. He also doesn't remember or can't figure out what the Admin
> password is either. He does own the box and apparently he recently talked
> with Dell about this specific Service Tag to get drivers for a refresh. This
> is the box he has been using for some class he is taking so he needs to get
> the data off of it. It runs fine, he just can't get into it.
>
>
>
> He can pull the HDD and put it in an external case and attach it to another
> machine to grab the data before he wipes and reinstalls the OS. I have never
> tried to "repair" an operating system installation to reset passwords and I
> really think that will not work.  Anyway, he is going to try a repair before
> he pulls the drive and recovers his data and then rebuilds. I believe that
> there are no viruses involved, but it did sound like alcohol was involved
> .
>
>
>
> Anyone have any thoughts, I can try or pass on to him?
>
>
> Len Hammond
> CSI:Hartland
> lenhamm...@gmail.com
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

Re: Latitude access problem

[Len Hammond]

OK.  Boot to Kon-boot to Safe mode and changed the user password from there.
That seemed to work.

Thanks for the help. Saved this guys class notes. I think he learned not to
drink and compute  again.

This list Rocks!!

Len Hammond
CSI:Hartland
lenhamm...@gmail.com


On Thu, Dec 3, 2009 at 4:52 PM, Tim Evans  wrote:

>  Have him boot off of http://www.piotrbania.com/all/kon-boot/ and reset
> the password. No reinstall needed
>
>
>
> *From:* Len Hammond [mailto:lenhammo...@gmail.com]
> *Sent:* Thursday, December 03, 2009 1:45 PM
> *To:* NT System Admin Issues
> *Subject:* Latitude access problem
>
>
>
> Dell Latitude Genuises:
>
>
>
> Just had a call from a customer. He decided to set an account password on
> his Latitude laptop three days ago. He did this after drinking a bottle of
> wine, and now he can't remember his password. He either typed it wrong twice
> when setting it or doesn't remember it. Either way he can't get into his
> machine. He also doesn't remember or can't figure out what the Admin
> password is either. He does own the box and apparently he recently talked
> with Dell about this specific Service Tag to get drivers for a refresh. This
> is the box he has been using for some class he is taking so he needs to get
> the data off of it. It runs fine, he just can't get into it.
>
>
>
> He can pull the HDD and put it in an external case and attach it to another
> machine to grab the data before he wipes and reinstalls the OS. I have never
> tried to "repair" an operating system installation to reset passwords and I
> really think that will not work.  Anyway, he is going to try a repair before
> he pulls the drive and recovers his data and then rebuilds. I believe that
> there are no viruses involved, but it did sound like alcohol was involved
> .
>
>
>
> Anyone have any thoughts, I can try or pass on to him?
>
>
> Len Hammond
> CSI:Hartland
> lenhamm...@gmail.com
>
>
>
>
>
>
>
>
>
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

RE: Latitude access problem

[Phillip Partipilo]

I'm surprised nobody's mentioned this.

 

http://home.eunet.no/pnordahl/ntpasswd/

 

 

 

 

Phillip Partipilo

Parametric Solutions Inc.

Jupiter, Florida

(561) 747-6107

 

 

From: Tim Evans [mailto:tev...@sparling.com] 
Sent: Thursday, December 03, 2009 5:46 PM
To: NT System Admin Issues
Subject: RE: Latitude access problem

 

reset the administrator password?

 

From: Len Hammond [mailto:lenhammo...@gmail.com] 
Sent: Thursday, December 03, 2009 2:44 PM
To: NT System Admin Issues
Subject: Re: Latitude access problem

 

That gets me in to the box but I don't seem to be able to change the
password to his account. It says that it can't do it. At least we can easily
get to his data.

 

Thanks for the help.


Len Hammond
CSI:Hartland
lenhamm...@gmail.com

On Thu, Dec 3, 2009 at 4:52 PM, Tim Evans  wrote:

Have him boot off of http://www.piotrbania.com/all/kon-boot/ and reset the
password. No reinstall needed

 

From: Len Hammond [mailto:lenhammo...@gmail.com] 
Sent: Thursday, December 03, 2009 1:45 PM
To: NT System Admin Issues
Subject: Latitude access problem

 

Dell Latitude Genuises:

 

Just had a call from a customer. He decided to set an account password on
his Latitude laptop three days ago. He did this after drinking a bottle of
wine, and now he can't remember his password. He either typed it wrong twice
when setting it or doesn't remember it. Either way he can't get into his
machine. He also doesn't remember or can't figure out what the Admin
password is either. He does own the box and apparently he recently talked
with Dell about this specific Service Tag to get drivers for a refresh. This
is the box he has been using for some class he is taking so he needs to get
the data off of it. It runs fine, he just can't get into it.

 

He can pull the HDD and put it in an external case and attach it to another
machine to grab the data before he wipes and reinstalls the OS. I have never
tried to "repair" an operating system installation to reset passwords and I
really think that will not work.  Anyway, he is going to try a repair before
he pulls the drive and recovers his data and then rebuilds. I believe that
there are no viruses involved, but it did sound like alcohol was involved
.

 

Anyone have any thoughts, I can try or pass on to him?


Len Hammond
CSI:Hartland
lenhamm...@gmail.com

 

 

 

 

 

 

 

 

 

 

  _  

If this email is spam, report it here:
 
<http://www.onlymyemail.com/view/?action=reportSpam&Id=ODEzNjQ6MTAxNDAyNzA2N
jpwanBAcHNuZXQuY29t> http://www.OnlyMyEmail.com/ReportSpam 
THIS ELECTRONIC MESSAGE AND ANY ATTACHMENTS ARE CONFIDENTIAL AND PROPRIETARY
PROPERTY OF THE SENDER. THE INFORMATION IS INTENDED FOR USE BY THE ADDRESSEE
ONLY. ANY OTHER INTERCEPTION, COPYING, ACCESSING, OR DISCLOSURE OF THIS
MESSAGE IS PROHIBITED. IF YOU HAVE RECEIVED THIS MESSAGE IN ERROR, PLEASE
IMMEDIATELY NOTIFY THE SENDER AND DELETE THIS MAIL AND ALL ATTACHMENTS. DO
NOT FORWARD THIS MESSAGE WITHOUT PERMISSION OF THE SENDER. 



THIS ELECTRONIC MESSAGE AND ANY ATTACHMENTS ARE CONFIDENTIAL
AND PROPRIETARY PROPERTY OF THE SENDER. THE INFORMATION IS 
INTENDED FOR USE BY THE ADDRESSEE ONLY. ANY OTHER INTERCEPTION,
COPYING, ACCESSING, OR DISCLOSURE OF THIS MESSAGE IS PROHIBITED.
IF YOU HAVE RECEIVED THIS MESSAGE IN ERROR, PLEASE IMMEDIATELY
NOTIFY THE SENDER AND DELETE THIS MAIL AND ALL ATTACHMENTS. DO NOT
FORWARD THIS MESSAGE WITHOUT PERMISSION OF THE SENDER. 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

RE: Latitude access problem

[Tim Evans]

reset the administrator password?

From: Len Hammond [mailto:lenhammo...@gmail.com]
Sent: Thursday, December 03, 2009 2:44 PM
To: NT System Admin Issues
Subject: Re: Latitude access problem

That gets me in to the box but I don't seem to be able to change the password 
to his account. It says that it can't do it. At least we can easily get to his 
data.

Thanks for the help.

Len Hammond
CSI:Hartland
lenhamm...@gmail.com<mailto:lenhamm...@gmail.com>

On Thu, Dec 3, 2009 at 4:52 PM, Tim Evans 
mailto:tev...@sparling.com>> wrote:
Have him boot off of http://www.piotrbania.com/all/kon-boot/ and reset the 
password. No reinstall needed

From: Len Hammond [mailto:lenhammo...@gmail.com<mailto:lenhammo...@gmail.com>]
Sent: Thursday, December 03, 2009 1:45 PM
To: NT System Admin Issues
Subject: Latitude access problem

Dell Latitude Genuises:

Just had a call from a customer. He decided to set an account password on his 
Latitude laptop three days ago. He did this after drinking a bottle of wine, 
and now he can't remember his password. He either typed it wrong twice when 
setting it or doesn't remember it. Either way he can't get into his machine. He 
also doesn't remember or can't figure out what the Admin password is either. He 
does own the box and apparently he recently talked with Dell about this 
specific Service Tag to get drivers for a refresh. This is the box he has been 
using for some class he is taking so he needs to get the data off of it. It 
runs fine, he just can't get into it.

He can pull the HDD and put it in an external case and attach it to another 
machine to grab the data before he wipes and reinstalls the OS. I have never 
tried to "repair" an operating system installation to reset passwords and I 
really think that will not work.  Anyway, he is going to try a repair before he 
pulls the drive and recovers his data and then rebuilds. I believe that there 
are no viruses involved, but it did sound like alcohol was involved .

Anyone have any thoughts, I can try or pass on to him?

Len Hammond
CSI:Hartland
lenhamm...@gmail.com<mailto:lenhamm...@gmail.com>














~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

Re: Latitude access problem

[Len Hammond]

That gets me in to the box but I don't seem to be able to change the
password to his account. It says that it can't do it. At least we can easily
get to his data.

Thanks for the help.

Len Hammond
CSI:Hartland
lenhamm...@gmail.com


On Thu, Dec 3, 2009 at 4:52 PM, Tim Evans  wrote:

>  Have him boot off of http://www.piotrbania.com/all/kon-boot/ and reset
> the password. No reinstall needed
>
>
>
> *From:* Len Hammond [mailto:lenhammo...@gmail.com]
> *Sent:* Thursday, December 03, 2009 1:45 PM
> *To:* NT System Admin Issues
> *Subject:* Latitude access problem
>
>
>
> Dell Latitude Genuises:
>
>
>
> Just had a call from a customer. He decided to set an account password on
> his Latitude laptop three days ago. He did this after drinking a bottle of
> wine, and now he can't remember his password. He either typed it wrong twice
> when setting it or doesn't remember it. Either way he can't get into his
> machine. He also doesn't remember or can't figure out what the Admin
> password is either. He does own the box and apparently he recently talked
> with Dell about this specific Service Tag to get drivers for a refresh. This
> is the box he has been using for some class he is taking so he needs to get
> the data off of it. It runs fine, he just can't get into it.
>
>
>
> He can pull the HDD and put it in an external case and attach it to another
> machine to grab the data before he wipes and reinstalls the OS. I have never
> tried to "repair" an operating system installation to reset passwords and I
> really think that will not work.  Anyway, he is going to try a repair before
> he pulls the drive and recovers his data and then rebuilds. I believe that
> there are no viruses involved, but it did sound like alcohol was involved
> .
>
>
>
> Anyone have any thoughts, I can try or pass on to him?
>
>
> Len Hammond
> CSI:Hartland
> lenhamm...@gmail.com
>
>
>
>
>
>
>
>
>
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

RE: Latitude access problem

[Ben Schorr]

Well, if he's like most of my friends after they drink too much he may
have set the password to: "You are s beautiful. Whut time is your
shift ober?"

 

Ben M. Schorr
Chief Executive Officer
__
Roland Schorr & Tower
www.rolandschorr.com <http://www.rolandschorr.com/> 
b...@rolandschorr.com

 

From: Len Hammond [mailto:lenhammo...@gmail.com] 
Sent: Thursday, December 03, 2009 11:45 AM
To: NT System Admin Issues
Subject: Latitude access problem

 

Dell Latitude Genuises:

 

Just had a call from a customer. He decided to set an account password
on his Latitude laptop three days ago. He did this after drinking a
bottle of wine, and now he can't remember his password. He either typed
it wrong twice when setting it or doesn't remember it. Either way he
can't get into his machine. He also doesn't remember or can't figure out
what the Admin password is either. He does own the box and apparently he
recently talked with Dell about this specific Service Tag to get drivers
for a refresh. This is the box he has been using for some class he is
taking so he needs to get the data off of it. It runs fine, he just
can't get into it.

 

He can pull the HDD and put it in an external case and attach it to
another machine to grab the data before he wipes and reinstalls the OS.
I have never tried to "repair" an operating system installation to reset
passwords and I really think that will not work.  Anyway, he is going to
try a repair before he pulls the drive and recovers his data and then
rebuilds. I believe that there are no viruses involved, but it did sound
like alcohol was involved .

 

Anyone have any thoughts, I can try or pass on to him?


Len Hammond
CSI:Hartland
lenhamm...@gmail.com

 

 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

RE: Latitude access problem

[James Winzenz]

+1 on the Ultimate Boot CD.

 

Awesome tool.  If he doesn't want all the other stuff that is on it, then I 
would second the following link that Richard provided, which just contains the 
offline NT Password and Registry Editor:

 

http://pogostick.net/~pnh/ntpasswd/

Thanks,
 
James Winzenz



 


Date: Thu, 3 Dec 2009 17:07:44 -0500
Subject: Re: Latitude access problem
From: drod...@gmail.com
To: ntsysadmin@lyris.sunbelt-software.com

Use the Ultimate Boot CD for Windows. You will need a CD of Windows XP as it 
will need the i386 directory and other files from that CD. When you get that up 
and going, there is a Password Recovery option on the first menu screen. This 
utility is real good on changing the Adminstrator Password. Just 'blank' it 
out. Reboot into the main screen and login as Administrator, local account, and 
just hit Enter. Once you get into Windows, just change the Administrator 
Password and his password.


On Thu, Dec 3, 2009 at 4:45 PM, Len Hammond  wrote:


Dell Latitude Genuises:
 
Just had a call from a customer. He decided to set an account password on his 
Latitude laptop three days ago. He did this after drinking a bottle of wine, 
and now he can't remember his password. He either typed it wrong twice when 
setting it or doesn't remember it. Either way he can't get into his machine. He 
also doesn't remember or can't figure out what the Admin password is either. He 
does own the box and apparently he recently talked with Dell about this 
specific Service Tag to get drivers for a refresh. This is the box he has been 
using for some class he is taking so he needs to get the data off of it. It 
runs fine, he just can't get into it.
 
He can pull the HDD and put it in an external case and attach it to another 
machine to grab the data before he wipes and reinstalls the OS. I have never 
tried to "repair" an operating system installation to reset passwords and I 
really think that will not work.  Anyway, he is going to try a repair before he 
pulls the drive and recovers his data and then rebuilds. I believe that there 
are no viruses involved, but it did sound like alcohol was involved .
 
Anyone have any thoughts, I can try or pass on to him?
Len Hammond
CSI:Hartland
lenhamm...@gmail.com

 


 

 

 

  
_
Chat with Messenger straight from your Hotmail inbox.
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~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

Re: Latitude access problem

[James Kerr]

ERD commander can reset the admin password and I think there is a utility for 
this on the ultimate boot CD as well.
  - Original Message - 
  From: John Cook 
  To: NT System Admin Issues 
  Sent: Thursday, December 03, 2009 5:02 PM
  Subject: Re: Latitude access problem


  Konboot is amazing



--
  From: N Parr 
  To: NT System Admin Issues 
  Sent: Thu Dec 03 16:56:05 2009
  Subject: RE: Latitude access problem 


  There are plenty of bootable utilities out there that will let you reset his 
password as long as the bios doesn't have a password and the drive isn't 
encrypted.  Someone suggested on here a while back that's Linux based, can't 
find it now but I've used it a ton of times on users personal machines.



--
  From: Len Hammond [mailto:lenhammo...@gmail.com] 
  Sent: Thursday, December 03, 2009 3:45 PM
  To: NT System Admin Issues
  Subject: Latitude access problem


  Dell Latitude Genuises:

  Just had a call from a customer. He decided to set an account password on his 
Latitude laptop three days ago. He did this after drinking a bottle of wine, 
and now he can't remember his password. He either typed it wrong twice when 
setting it or doesn't remember it. Either way he can't get into his machine. He 
also doesn't remember or can't figure out what the Admin password is either. He 
does own the box and apparently he recently talked with Dell about this 
specific Service Tag to get drivers for a refresh. This is the box he has been 
using for some class he is taking so he needs to get the data off of it. It 
runs fine, he just can't get into it.

  He can pull the HDD and put it in an external case and attach it to another 
machine to grab the data before he wipes and reinstalls the OS. I have never 
tried to "repair" an operating system installation to reset passwords and I 
really think that will not work.  Anyway, he is going to try a repair before he 
pulls the drive and recovers his data and then rebuilds. I believe that there 
are no viruses involved, but it did sound like alcohol was involved .

  Anyone have any thoughts, I can try or pass on to him?

  Len Hammond
  CSI:Hartland
  lenhamm...@gmail.com




 



 


--
  CONFIDENTIALITY STATEMENT: The information transmitted, or contained or 
attached to or with this Notice is intended only for the person or entity to 
which it is addressed and may contain Protected Health Information (PHI), 
confidential and/or privileged material. Any review, transmission, 
dissemination, or other use of, and taking any action in reliance upon this 
information by persons or entities other than the intended recipient without 
the express written consent of the sender are prohibited. This information may 
be protected by the Health Insurance Portability and Accountability Act of 1996 
(HIPAA), and other Federal and Florida laws. Improper or unauthorized use or 
disclosure of this information could result in civil and/or criminal penalties.
  Consider the environment. Please don't print this e-mail unless you really 
need to.

  This email and any attached files are confidential and intended solely for 
the intended recipient(s). If you are not the named recipient you should not 
read, distribute, copy or alter this email. Any views or opinions expressed in 
this email are those of the author and do not represent those of the company. 
Warning: Although precautions have been taken to make sure no viruses are 
present in this email, the company cannot accept responsibility for any loss or 
damage that arise from the use of this email or attachments.




 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

Re: Latitude access problem

[Daniel Rodriguez]

Use the Ultimate Boot CD for Windows. You will need a CD of Windows XP as it
will need the i386 directory and other files from that CD. When you get that
up and going, there is a Password Recovery option on the first menu screen.
This utility is real good on changing the Adminstrator Password. Just
'blank' it out. Reboot into the main screen and login as Administrator,
local account, and just hit Enter. Once you get into Windows, just change
the Administrator Password and his password.

On Thu, Dec 3, 2009 at 4:45 PM, Len Hammond  wrote:

> Dell Latitude Genuises:
>
> Just had a call from a customer. He decided to set an account password on
> his Latitude laptop three days ago. He did this after drinking a bottle of
> wine, and now he can't remember his password. He either typed it wrong twice
> when setting it or doesn't remember it. Either way he can't get into his
> machine. He also doesn't remember or can't figure out what the Admin
> password is either. He does own the box and apparently he recently talked
> with Dell about this specific Service Tag to get drivers for a refresh. This
> is the box he has been using for some class he is taking so he needs to get
> the data off of it. It runs fine, he just can't get into it.
>
> He can pull the HDD and put it in an external case and attach it to another
> machine to grab the data before he wipes and reinstalls the OS. I have never
> tried to "repair" an operating system installation to reset passwords and I
> really think that will not work.  Anyway, he is going to try a repair before
> he pulls the drive and recovers his data and then rebuilds. I believe that
> there are no viruses involved, but it did sound like alcohol was involved
> .
>
> Anyone have any thoughts, I can try or pass on to him?
>
> Len Hammond
> CSI:Hartland
> lenhamm...@gmail.com
>
>
>
>
>
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

Re: Latitude access problem

[John Cook]

Konboot is amazing


From: N Parr
To: NT System Admin Issues
Sent: Thu Dec 03 16:56:05 2009
Subject: RE: Latitude access problem

There are plenty of bootable utilities out there that will let you reset his 
password as long as the bios doesn't have a password and the drive isn't 
encrypted.  Someone suggested on here a while back that's Linux based, can't 
find it now but I've used it a ton of times on users personal machines.


From: Len Hammond [mailto:lenhammo...@gmail.com]
Sent: Thursday, December 03, 2009 3:45 PM
To: NT System Admin Issues
Subject: Latitude access problem

Dell Latitude Genuises:

Just had a call from a customer. He decided to set an account password on his 
Latitude laptop three days ago. He did this after drinking a bottle of wine, 
and now he can't remember his password. He either typed it wrong twice when 
setting it or doesn't remember it. Either way he can't get into his machine. He 
also doesn't remember or can't figure out what the Admin password is either. He 
does own the box and apparently he recently talked with Dell about this 
specific Service Tag to get drivers for a refresh. This is the box he has been 
using for some class he is taking so he needs to get the data off of it. It 
runs fine, he just can't get into it.

He can pull the HDD and put it in an external case and attach it to another 
machine to grab the data before he wipes and reinstalls the OS. I have never 
tried to "repair" an operating system installation to reset passwords and I 
really think that will not work.  Anyway, he is going to try a repair before he 
pulls the drive and recovers his data and then rebuilds. I believe that there 
are no viruses involved, but it did sound like alcohol was involved .

Anyone have any thoughts, I can try or pass on to him?

Len Hammond
CSI:Hartland
lenhamm...@gmail.com<mailto:lenhamm...@gmail.com>










CONFIDENTIALITY STATEMENT: The information transmitted, or contained or 
attached to or with this Notice is intended only for the person or entity to 
which it is addressed and may contain Protected Health Information (PHI), 
confidential and/or privileged material. Any review, transmission, 
dissemination, or other use of, and taking any action in reliance upon this 
information by persons or entities other than the intended recipient without 
the express written consent of the sender are prohibited. This information may 
be protected by the Health Insurance Portability and Accountability Act of 1996 
(HIPAA), and other Federal and Florida laws. Improper or unauthorized use or 
disclosure of this information could result in civil and/or criminal penalties.
Consider the environment. Please don't print this e-mail unless you really need 
to.

This email and any attached files are confidential and intended solely for the 
intended recipient(s). If you are not the named recipient you should not read, 
distribute, copy or alter this email. Any views or opinions expressed in this 
email are those of the author and do not represent those of the company. 
Warning: Although precautions have been taken to make sure no viruses are 
present in this email, the company cannot accept responsibility for any loss or 
damage that arise from the use of this email or attachments.

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

RE: Latitude access problem

[Richard Stovall]

I've used this one with good success in the past.

 

http://pogostick.net/~pnh/ntpasswd/

 

From: Tim Evans [mailto:tev...@sparling.com] 
Sent: Thursday, December 03, 2009 4:53 PM
To: NT System Admin Issues
Subject: RE: Latitude access problem

 

Have him boot off of http://www.piotrbania.com/all/kon-boot/ and reset
the password. No reinstall needed

 

From: Len Hammond [mailto:lenhammo...@gmail.com] 
Sent: Thursday, December 03, 2009 1:45 PM
To: NT System Admin Issues
Subject: Latitude access problem

 

Dell Latitude Genuises:

 

Just had a call from a customer. He decided to set an account password
on his Latitude laptop three days ago. He did this after drinking a
bottle of wine, and now he can't remember his password. He either typed
it wrong twice when setting it or doesn't remember it. Either way he
can't get into his machine. He also doesn't remember or can't figure out
what the Admin password is either. He does own the box and apparently he
recently talked with Dell about this specific Service Tag to get drivers
for a refresh. This is the box he has been using for some class he is
taking so he needs to get the data off of it. It runs fine, he just
can't get into it.

 

He can pull the HDD and put it in an external case and attach it to
another machine to grab the data before he wipes and reinstalls the OS.
I have never tried to "repair" an operating system installation to reset
passwords and I really think that will not work.  Anyway, he is going to
try a repair before he pulls the drive and recovers his data and then
rebuilds. I believe that there are no viruses involved, but it did sound
like alcohol was involved .

 

Anyone have any thoughts, I can try or pass on to him?


Len Hammond
CSI:Hartland
lenhamm...@gmail.com

 

 

 

 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

RE: Latitude access problem

[N Parr]

There are plenty of bootable utilities out there that will let you reset
his password as long as the bios doesn't have a password and the drive
isn't encrypted.  Someone suggested on here a while back that's Linux
based, can't find it now but I've used it a ton of times on users
personal machines.



From: Len Hammond [mailto:lenhammo...@gmail.com] 
Sent: Thursday, December 03, 2009 3:45 PM
To: NT System Admin Issues
Subject: Latitude access problem


Dell Latitude Genuises:
 
Just had a call from a customer. He decided to set an account password
on his Latitude laptop three days ago. He did this after drinking a
bottle of wine, and now he can't remember his password. He either typed
it wrong twice when setting it or doesn't remember it. Either way he
can't get into his machine. He also doesn't remember or can't figure out
what the Admin password is either. He does own the box and apparently he
recently talked with Dell about this specific Service Tag to get drivers
for a refresh. This is the box he has been using for some class he is
taking so he needs to get the data off of it. It runs fine, he just
can't get into it.
 
He can pull the HDD and put it in an external case and attach it to
another machine to grab the data before he wipes and reinstalls the OS.
I have never tried to "repair" an operating system installation to reset
passwords and I really think that will not work.  Anyway, he is going to
try a repair before he pulls the drive and recovers his data and then
rebuilds. I believe that there are no viruses involved, but it did sound
like alcohol was involved .
 
Anyone have any thoughts, I can try or pass on to him?

Len Hammond
CSI:Hartland
lenhamm...@gmail.com


 

 


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

Re: Latitude access problem

[Vicky Spelshaus]

google "offline nt password & registry editor"  saved me more than once.

On Thu, Dec 3, 2009 at 3:45 PM, Len Hammond  wrote:

> Dell Latitude Genuises:
>
> Just had a call from a customer. He decided to set an account password on
> his Latitude laptop three days ago. He did this after drinking a bottle of
> wine, and now he can't remember his password. He either typed it wrong twice
> when setting it or doesn't remember it. Either way he can't get into his
> machine. He also doesn't remember or can't figure out what the Admin
> password is either. He does own the box and apparently he recently talked
> with Dell about this specific Service Tag to get drivers for a refresh. This
> is the box he has been using for some class he is taking so he needs to get
> the data off of it. It runs fine, he just can't get into it.
>
> He can pull the HDD and put it in an external case and attach it to another
> machine to grab the data before he wipes and reinstalls the OS. I have never
> tried to "repair" an operating system installation to reset passwords and I
> really think that will not work.  Anyway, he is going to try a repair before
> he pulls the drive and recovers his data and then rebuilds. I believe that
> there are no viruses involved, but it did sound like alcohol was involved
> .
>
> Anyone have any thoughts, I can try or pass on to him?
>
> Len Hammond
> CSI:Hartland
> lenhamm...@gmail.com
>
>
>
>
>
>


-- 
Organization and good planning are just crutches for people that can't
handle stress and caffeine. - unknown

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

RE: Latitude access problem

[Tim Evans]

Have him boot off of http://www.piotrbania.com/all/kon-boot/ and reset the 
password. No reinstall needed

From: Len Hammond [mailto:lenhammo...@gmail.com]
Sent: Thursday, December 03, 2009 1:45 PM
To: NT System Admin Issues
Subject: Latitude access problem

Dell Latitude Genuises:

Just had a call from a customer. He decided to set an account password on his 
Latitude laptop three days ago. He did this after drinking a bottle of wine, 
and now he can't remember his password. He either typed it wrong twice when 
setting it or doesn't remember it. Either way he can't get into his machine. He 
also doesn't remember or can't figure out what the Admin password is either. He 
does own the box and apparently he recently talked with Dell about this 
specific Service Tag to get drivers for a refresh. This is the box he has been 
using for some class he is taking so he needs to get the data off of it. It 
runs fine, he just can't get into it.

He can pull the HDD and put it in an external case and attach it to another 
machine to grab the data before he wipes and reinstalls the OS. I have never 
tried to "repair" an operating system installation to reset passwords and I 
really think that will not work.  Anyway, he is going to try a repair before he 
pulls the drive and recovers his data and then rebuilds. I believe that there 
are no viruses involved, but it did sound like alcohol was involved .

Anyone have any thoughts, I can try or pass on to him?

Len Hammond
CSI:Hartland
lenhamm...@gmail.com<mailto:lenhamm...@gmail.com>





~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

Latitude access problem

[Len Hammond]

Dell Latitude Genuises:

Just had a call from a customer. He decided to set an account password on
his Latitude laptop three days ago. He did this after drinking a bottle of
wine, and now he can't remember his password. He either typed it wrong twice
when setting it or doesn't remember it. Either way he can't get into his
machine. He also doesn't remember or can't figure out what the Admin
password is either. He does own the box and apparently he recently talked
with Dell about this specific Service Tag to get drivers for a refresh. This
is the box he has been using for some class he is taking so he needs to get
the data off of it. It runs fine, he just can't get into it.

He can pull the HDD and put it in an external case and attach it to another
machine to grab the data before he wipes and reinstalls the OS. I have never
tried to "repair" an operating system installation to reset passwords and I
really think that will not work.  Anyway, he is going to try a repair before
he pulls the drive and recovers his data and then rebuilds. I believe that
there are no viruses involved, but it did sound like alcohol was involved
.

Anyone have any thoughts, I can try or pass on to him?

Len Hammond
CSI:Hartland
lenhamm...@gmail.com

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~