RE: OCS and Cisco Call Manager

[Eisenberg, Wayne]

Ditto - we use the Cisco softphone where needed and use MOC for call
control.

 

Wayne

 

 

From: Tim Vander Kooi [mailto:tvanderk...@expl.com] 
Sent: Wednesday, February 10, 2010 6:35 PM
To: NT System Admin Issues
Subject: RE: OCS and Cisco Call Manager

 

We are doing  all of that except for we can't use the MOC client as a
softphone (this is theoretically possible with the latest version of
Call/Communication Manager from Cisco) as it requires setting up SIP
trunks between your OCS and CUCM servers which we have not done. We have
headsets for our Cisco desk phones though and can use MOC to take a
Cisco phone off hook thereby allowing a person to make a call on the
phone with MOC without touching the phone. It works great, which is
evidenced by the fact that I have not touched my desk phone in almost a
year.

Tim

 

From: Senter, John [mailto:john.sen...@etrade.com] 
Sent: Wednesday, February 10, 2010 5:11 PM
To: NT System Admin Issues
Subject: OCS and Cisco Call Manager

 

Just wanted to see if anyone in the community has worked to deploy a OCS
system using Cisco Call Manager for call routing.  We are in the process
of deploying OCS for internal IM.  We also have Call Manager in place
and all users have desk phones.   The plan would be to still have desk
phones for all users, at this time, and also allow OCS to function as a
soft phone if the user is at the office or away.  So basically have a
split setup so both phones ring, desk phone and OCS, the user can use
either to answer.  This should then update the OCS presence to indicate
On Phone.  I am being told there are issues connecting OCS to the Cisco
RCC gateway (CUPS).  Just curious if anyone has done this and what they
found out.

 

Thanks

 

 

 

 

 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

RE: OCS and Cisco Call Manager

[Tim Vander Kooi]

We are doing  all of that except for we can't use the MOC client as a softphone 
(this is theoretically possible with the latest version of Call/Communication 
Manager from Cisco) as it requires setting up SIP trunks between your OCS and 
CUCM servers which we have not done. We have headsets for our Cisco desk phones 
though and can use MOC to take a Cisco phone off hook thereby allowing a person 
to make a call on the phone with MOC without touching the phone. It works 
great, which is evidenced by the fact that I have not touched my desk phone in 
almost a year.
Tim

From: Senter, John [mailto:john.sen...@etrade.com]
Sent: Wednesday, February 10, 2010 5:11 PM
To: NT System Admin Issues
Subject: OCS and Cisco Call Manager

Just wanted to see if anyone in the community has worked to deploy a OCS system 
using Cisco Call Manager for call routing.  We are in the process of deploying 
OCS for internal IM.  We also have Call Manager in place and all users have 
desk phones.   The plan would be to still have desk phones for all users, at 
this time, and also allow OCS to function as a soft phone if the user is at the 
office or away.  So basically have a split setup so both phones ring, desk 
phone and OCS, the user can use either to answer.  This should then update the 
OCS presence to indicate On Phone.  I am being told there are issues connecting 
OCS to the Cisco RCC gateway (CUPS).  Just curious if anyone has done this and 
what they found out.

Thanks






~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

OCS and Cisco Call Manager

[Senter, John]

Just wanted to see if anyone in the community has worked to deploy a OCS system 
using Cisco Call Manager for call routing.  We are in the process of deploying 
OCS for internal IM.  We also have Call Manager in place and all users have 
desk phones.   The plan would be to still have desk phones for all users, at 
this time, and also allow OCS to function as a soft phone if the user is at the 
office or away.  So basically have a split setup so both phones ring, desk 
phone and OCS, the user can use either to answer.  This should then update the 
OCS presence to indicate On Phone.  I am being told there are issues connecting 
OCS to the Cisco RCC gateway (CUPS).  Just curious if anyone has done this and 
what they found out.

Thanks


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~