Re: TS Logoff hang
I found Symantec AV caused this issue with the full suite installed. I moved to only antivirus and antispyware and that killed it off. Maybe worth a look if you use SAV, if you don't, try using procmon to see what processes are hanging on 2008/7/9 James Kerr [EMAIL PROTECTED]: I have one user that is having trouble logging off our TS. When she closes her app it is supposed to close the session but it doesnt. It only happens to her, she just gets a blue screen and has to ctrl-alt-end to log off. I looked at the logs on the server and her PC but dont see anything and I tried deleting her profile on the TS to no avail. Anyone have any suggestions to what I should look for? It happens no matter what PC she uses. James ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: TS Logoff hang
IIRC there was a MS utility for clearing TS profiles on logout ... If John Montgomery still monitors this list, maybe he'll remember what the name was... _ From: James Kerr [mailto:[EMAIL PROTECTED] Sent: Wednesday, July 09, 2008 10:39 AM To: NT System Admin Issues Subject: TS Logoff hang I have one user that is having trouble logging off our TS. When she closes her app it is supposed to close the session but it doesnt. It only happens to her, she just gets a blue screen and has to ctrl-alt-end to log off. I looked at the logs on the server and her PC but dont see anything and I tried deleting her profile on the TS to no avail. Anyone have any suggestions to what I should look for? It happens no matter what PC she uses. James Internal Virus Database is out of date. Checked by AVG. Version: 8.0.134 / Virus Database: 270.4.5/1533 - Release Date: 7/3/2008 7:19 PM ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: TS Logoff hang
uphclean From: Erik Goldoff [mailto:[EMAIL PROTECTED] Sent: Wednesday, July 09, 2008 9:50 AM To: NT System Admin Issues Subject: RE: TS Logoff hang IIRC there was a MS utility for clearing TS profiles on logout ... If John Montgomery still monitors this list, maybe he'll remember what the name was... From: James Kerr [mailto:[EMAIL PROTECTED] Sent: Wednesday, July 09, 2008 10:39 AM To: NT System Admin Issues Subject: TS Logoff hang I have one user that is having trouble logging off our TS. When she closes her app it is supposed to close the session but it doesnt. It only happens to her, she just gets a blue screen and has to ctrl-alt-end to log off. I looked at the logs on the server and her PC but dont see anything and I tried deleting her profile on the TS to no avail. Anyone have any suggestions to what I should look for? It happens no matter what PC she uses. James Internal Virus Database is out of date. Checked by AVG. Version: 8.0.134 / Virus Database: 270.4.5/1533 - Release Date: 7/3/2008 7:19 PM ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: TS Logoff hang
ding-ding-ding-ding !!! give the man a prize ... _ From: Kim Longenbaugh [mailto:[EMAIL PROTECTED] Sent: Wednesday, July 09, 2008 10:55 AM To: NT System Admin Issues Subject: RE: TS Logoff hang uphclean _ From: Erik Goldoff [mailto:[EMAIL PROTECTED] Sent: Wednesday, July 09, 2008 9:50 AM To: NT System Admin Issues Subject: RE: TS Logoff hang IIRC there was a MS utility for clearing TS profiles on logout ... If John Montgomery still monitors this list, maybe he'll remember what the name was... _ From: James Kerr [mailto:[EMAIL PROTECTED] Sent: Wednesday, July 09, 2008 10:39 AM To: NT System Admin Issues Subject: TS Logoff hang I have one user that is having trouble logging off our TS. When she closes her app it is supposed to close the session but it doesnt. It only happens to her, she just gets a blue screen and has to ctrl-alt-end to log off. I looked at the logs on the server and her PC but dont see anything and I tried deleting her profile on the TS to no avail. Anyone have any suggestions to what I should look for? It happens no matter what PC she uses. James Internal Virus Database is out of date. Checked by AVG. Version: 8.0.134 / Virus Database: 270.4.5/1533 - Release Date: 7/3/2008 7:19 PM Internal Virus Database is out of date. Checked by AVG. Version: 8.0.134 / Virus Database: 270.4.5/1533 - Release Date: 7/3/2008 7:19 PM ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: TS Logoff hang
I'm framing this email to prove that even I get something right once in a while! From: Erik Goldoff [mailto:[EMAIL PROTECTED] Sent: Wednesday, July 09, 2008 9:58 AM To: NT System Admin Issues Subject: RE: TS Logoff hang ding-ding-ding-ding !!! give the man a prize ... From: Kim Longenbaugh [mailto:[EMAIL PROTECTED] Sent: Wednesday, July 09, 2008 10:55 AM To: NT System Admin Issues Subject: RE: TS Logoff hang uphclean From: Erik Goldoff [mailto:[EMAIL PROTECTED] Sent: Wednesday, July 09, 2008 9:50 AM To: NT System Admin Issues Subject: RE: TS Logoff hang IIRC there was a MS utility for clearing TS profiles on logout ... If John Montgomery still monitors this list, maybe he'll remember what the name was... From: James Kerr [mailto:[EMAIL PROTECTED] Sent: Wednesday, July 09, 2008 10:39 AM To: NT System Admin Issues Subject: TS Logoff hang I have one user that is having trouble logging off our TS. When she closes her app it is supposed to close the session but it doesnt. It only happens to her, she just gets a blue screen and has to ctrl-alt-end to log off. I looked at the logs on the server and her PC but dont see anything and I tried deleting her profile on the TS to no avail. Anyone have any suggestions to what I should look for? It happens no matter what PC she uses. James Internal Virus Database is out of date. Checked by AVG. Version: 8.0.134 / Virus Database: 270.4.5/1533 - Release Date: 7/3/2008 7:19 PM Internal Virus Database is out of date. Checked by AVG. Version: 8.0.134 / Virus Database: 270.4.5/1533 - Release Date: 7/3/2008 7:19 PM ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Re: TS Logoff hang
Argh! I tried it but it did not do the trick. - Original Message - From: Erik Goldoff To: NT System Admin Issues Sent: Wednesday, July 09, 2008 10:57 AM Subject: RE: TS Logoff hang ding-ding-ding-ding !!! give the man a prize ... -- From: Kim Longenbaugh [mailto:[EMAIL PROTECTED] Sent: Wednesday, July 09, 2008 10:55 AM To: NT System Admin Issues Subject: RE: TS Logoff hang uphclean -- From: Erik Goldoff [mailto:[EMAIL PROTECTED] Sent: Wednesday, July 09, 2008 9:50 AM To: NT System Admin Issues Subject: RE: TS Logoff hang IIRC there was a MS utility for clearing TS profiles on logout ... If John Montgomery still monitors this list, maybe he'll remember what the name was... -- From: James Kerr [mailto:[EMAIL PROTECTED] Sent: Wednesday, July 09, 2008 10:39 AM To: NT System Admin Issues Subject: TS Logoff hang I have one user that is having trouble logging off our TS. When she closes her app it is supposed to close the session but it doesnt. It only happens to her, she just gets a blue screen and has to ctrl-alt-end to log off. I looked at the logs on the server and her PC but dont see anything and I tried deleting her profile on the TS to no avail. Anyone have any suggestions to what I should look for? It happens no matter what PC she uses. James Internal Virus Database is out of date.Checked by AVG. Version: 8.0.134 / Virus Database: 270.4.5/1533 - Release Date: 7/3/2008 7:19 PM Internal Virus Database is out of date. Checked by AVG. Version: 8.0.134 / Virus Database: 270.4.5/1533 - Release Date: 7/3/2008 7:19 PM ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: TS Logoff hang
Take a look at the printer drivers on the client. If the client has a printer where the driver does not play well with TS it could cause the blue screen you describe. I have seen this before. Remove the printers from the client so that they won't map when the user logs into your TS, then if successful add them back one at a time until you find the culprit driver. From: James Kerr [mailto:[EMAIL PROTECTED] Sent: Wednesday, July 09, 2008 10:40 AM To: NT System Admin Issues Subject: Re: TS Logoff hang Argh! I tried it but it did not do the trick. - Original Message - From: Erik Goldoff mailto:[EMAIL PROTECTED] To: NT System Admin Issues mailto:ntsysadmin@lyris.sunbelt-software.com Sent: Wednesday, July 09, 2008 10:57 AM Subject: RE: TS Logoff hang ding-ding-ding-ding !!! give the man a prize ... From: Kim Longenbaugh [mailto:[EMAIL PROTECTED] Sent: Wednesday, July 09, 2008 10:55 AM To: NT System Admin Issues Subject: RE: TS Logoff hang uphclean From: Erik Goldoff [mailto:[EMAIL PROTECTED] Sent: Wednesday, July 09, 2008 9:50 AM To: NT System Admin Issues Subject: RE: TS Logoff hang IIRC there was a MS utility for clearing TS profiles on logout ... If John Montgomery still monitors this list, maybe he'll remember what the name was... From: James Kerr [mailto:[EMAIL PROTECTED] Sent: Wednesday, July 09, 2008 10:39 AM To: NT System Admin Issues Subject: TS Logoff hang I have one user that is having trouble logging off our TS. When she closes her app it is supposed to close the session but it doesnt. It only happens to her, she just gets a blue screen and has to ctrl-alt-end to log off. I looked at the logs on the server and her PC but dont see anything and I tried deleting her profile on the TS to no avail. Anyone have any suggestions to what I should look for? It happens no matter what PC she uses. James Internal Virus Database is out of date. Checked by AVG. Version: 8.0.134 / Virus Database: 270.4.5/1533 - Release Date: 7/3/2008 7:19 PM Internal Virus Database is out of date. Checked by AVG. Version: 8.0.134 / Virus Database: 270.4.5/1533 - Release Date: 7/3/2008 7:19 PM ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: TS Logoff hang
Does this user have a logoff script assigned that others don't have? -Bonnie From: James Kerr [mailto:[EMAIL PROTECTED] Sent: Wednesday, July 09, 2008 8:40 AM To: NT System Admin Issues Subject: Re: TS Logoff hang Argh! I tried it but it did not do the trick. - Original Message - From: Erik Goldoffmailto:[EMAIL PROTECTED] To: NT System Admin Issuesmailto:ntsysadmin@lyris.sunbelt-software.com Sent: Wednesday, July 09, 2008 10:57 AM Subject: RE: TS Logoff hang ding-ding-ding-ding !!! give the man a prize ... From: Kim Longenbaugh [mailto:[EMAIL PROTECTED] Sent: Wednesday, July 09, 2008 10:55 AM To: NT System Admin Issues Subject: RE: TS Logoff hang uphclean From: Erik Goldoff [mailto:[EMAIL PROTECTED] Sent: Wednesday, July 09, 2008 9:50 AM To: NT System Admin Issues Subject: RE: TS Logoff hang IIRC there was a MS utility for clearing TS profiles on logout ... If John Montgomery still monitors this list, maybe he'll remember what the name was... From: James Kerr [mailto:[EMAIL PROTECTED] Sent: Wednesday, July 09, 2008 10:39 AM To: NT System Admin Issues Subject: TS Logoff hang I have one user that is having trouble logging off our TS. When she closes her app it is supposed to close the session but it doesnt. It only happens to her, she just gets a blue screen and has to ctrl-alt-end to log off. I looked at the logs on the server and her PC but dont see anything and I tried deleting her profile on the TS to no avail. Anyone have any suggestions to what I should look for? It happens no matter what PC she uses. James Internal Virus Database is out of date. Checked by AVG. Version: 8.0.134 / Virus Database: 270.4.5/1533 - Release Date: 7/3/2008 7:19 PM Internal Virus Database is out of date. Checked by AVG. Version: 8.0.134 / Virus Database: 270.4.5/1533 - Release Date: 7/3/2008 7:19 PM ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Re: TS Logoff hang
Negative, we dont use logoff scripts. - Original Message - From: Miller Bonnie L. To: NT System Admin Issues Sent: Wednesday, July 09, 2008 4:57 PM Subject: RE: TS Logoff hang Does this user have a logoff script assigned that others don't have? -Bonnie From: James Kerr [mailto:[EMAIL PROTECTED] Sent: Wednesday, July 09, 2008 8:40 AM To: NT System Admin Issues Subject: Re: TS Logoff hang Argh! I tried it but it did not do the trick. - Original Message - From: Erik Goldoff To: NT System Admin Issues Sent: Wednesday, July 09, 2008 10:57 AM Subject: RE: TS Logoff hang ding-ding-ding-ding !!! give the man a prize ... From: Kim Longenbaugh [mailto:[EMAIL PROTECTED] Sent: Wednesday, July 09, 2008 10:55 AM To: NT System Admin Issues Subject: RE: TS Logoff hang uphclean From: Erik Goldoff [mailto:[EMAIL PROTECTED] Sent: Wednesday, July 09, 2008 9:50 AM To: NT System Admin Issues Subject: RE: TS Logoff hang IIRC there was a MS utility for clearing TS profiles on logout ... If John Montgomery still monitors this list, maybe he'll remember what the name was... From: James Kerr [mailto:[EMAIL PROTECTED] Sent: Wednesday, July 09, 2008 10:39 AM To: NT System Admin Issues Subject: TS Logoff hang I have one user that is having trouble logging off our TS. When she closes her app it is supposed to close the session but it doesnt. It only happens to her, she just gets a blue screen and has to ctrl-alt-end to log off. I looked at the logs on the server and her PC but dont see anything and I tried deleting her profile on the TS to no avail. Anyone have any suggestions to what I should look for? It happens no matter what PC she uses. James Internal Virus Database is out of date.Checked by AVG. Version: 8.0.134 / Virus Database: 270.4.5/1533 - Release Date: 7/3/2008 7:19 PM Internal Virus Database is out of date.Checked by AVG. Version: 8.0.134 / Virus Database: 270.4.5/1533 - Release Date: 7/3/2008 7:19 PM ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
