[okular] [Bug 424937] Okular sends blank pages do printer

2020-10-23 Thread Bug Janitor Service
https://bugs.kde.org/show_bug.cgi?id=424937

Bug Janitor Service  changed:

   What|Removed |Added

 Status|NEEDSINFO   |RESOLVED
 Resolution|WAITINGFORINFO  |WORKSFORME

--- Comment #12 from Bug Janitor Service  ---
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
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[okular] [Bug 424937] Okular sends blank pages do printer

2020-10-08 Thread Bug Janitor Service
https://bugs.kde.org/show_bug.cgi?id=424937

--- Comment #11 from Bug Janitor Service  ---
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

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[okular] [Bug 424937] Okular sends blank pages do printer

2020-09-24 Thread Michael Weghorn
https://bugs.kde.org/show_bug.cgi?id=424937

--- Comment #10 from Michael Weghorn  ---
(In reply to Michael from comment #9)
> don't forget when I print the same file from another PDF viewer it is
> printing right, I guess that means the problem isn't in the printer or
> somewhere else right?

Not necessarily. Other PDF viewers often hand over PDF to CUPS for printing, so
the processing inside CUPS (the CUPS filter chain) is different as for the case
where PostScript is passed, which Okular does by default. Therefore, issues
that only happen inside the printing system may not be exposed by using other
viewers.

When using rasterized printing, Okular also passes PDF, so that's usually a
rather good indicator (though other aspects than just the file format itself
may expose bugs in the printer or printing system as well), as is the fact
whether printing the PostScript file manually works. (If printing manually from
command line shows the same problem, the issue is probably outside of Okular.)

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[okular] [Bug 424937] Okular sends blank pages do printer

2020-09-24 Thread Michael
https://bugs.kde.org/show_bug.cgi?id=424937

--- Comment #9 from Michael  ---
I understand, unfortunately my printer is not back yet, soon I have it I do it

don't forget when I print the same file from another PDF viewer it is printing
right, I guess that means the problem isn't in the printer or somewhere else
right?

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[okular] [Bug 424937] Okular sends blank pages do printer

2020-09-23 Thread Michael Weghorn
https://bugs.kde.org/show_bug.cgi?id=424937

Michael Weghorn  changed:

   What|Removed |Added

 Resolution|--- |WAITINGFORINFO
 Status|REPORTED|NEEDSINFO

--- Comment #8 from Michael Weghorn  ---
(In reply to Michael from comment #6)
> Created attachment 131628 [details]
> ps file
> 

The file itself looks OK and is not blank, so it might be that the issue is
outside of Okular's control, somewhere in the printing system or the printer
itself.

Does it work if you print that file directly from command line like this (run
it in the directory where the file is located):

lp -d  d00028-001

> here is a ps file, for the raster test I need some more day because my
> printer is in maintenance changing the scanner lamp

Whether rasterized printing works would be interesting to know, since this
sometimes helps as a workaround for issues with the printing system.

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[okular] [Bug 424937] Okular sends blank pages do printer

2020-09-23 Thread Christoph Feck
https://bugs.kde.org/show_bug.cgi?id=424937

Christoph Feck  changed:

   What|Removed |Added

 Status|NEEDSINFO   |REPORTED
 Resolution|WAITINGFORINFO  |---

--- Comment #7 from Christoph Feck  ---
New information was added with comment 6; changing status for inspection.

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[okular] [Bug 424937] Okular sends blank pages do printer

2020-09-14 Thread Michael
https://bugs.kde.org/show_bug.cgi?id=424937

Michael  changed:

   What|Removed |Added

 CC||michael.hm...@gmail.com

--- Comment #6 from Michael  ---
Created attachment 131628
  --> https://bugs.kde.org/attachment.cgi?id=131628&action=edit
ps file

here is a ps file, for the raster test I need some more day because my printer
is in maintenance changing the scanner lamp

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[okular] [Bug 424937] Okular sends blank pages do printer

2020-09-09 Thread Michael Weghorn
https://bugs.kde.org/show_bug.cgi?id=424937

Michael Weghorn  changed:

   What|Removed |Added

 Resolution|--- |WAITINGFORINFO
 Status|REPORTED|NEEDSINFO
 CC||m.wegh...@posteo.de

--- Comment #5 from Michael Weghorn  ---
2 questions:

1) Can you attach the PostScript file that Okular generates and hands over to
CUPS? It's stored a /var/spool/cups/d-001?
(If that one is blank, Okular/Poppler probably does something strange,
otherwise it's probably not their fault.)

2) Does enabling "Force rasterization" in the "PDF options" tab in the print
dialog help? (potential workaround)

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[okular] [Bug 424937] Okular sends blank pages do printer

2020-08-04 Thread Michael
https://bugs.kde.org/show_bug.cgi?id=424937

--- Comment #4 from Michael  ---
this eventual bug bugged me a week until the point that I changed the print
cartridge and after that the printer, I am pretty sure that I can print
perfectly from every other program because I checked it before coming here 
so far I am using firefox or chromium to open the pdf and printing from there,
either with the browser print dialog or system dialog it is printing fine

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[okular] [Bug 424937] Okular sends blank pages do printer

2020-08-03 Thread Albert Astals Cid
https://bugs.kde.org/show_bug.cgi?id=424937

Albert Astals Cid  changed:

   What|Removed |Added

 Status|NEEDSINFO   |REPORTED
 Resolution|WAITINGFORINFO  |---

--- Comment #3 from Albert Astals Cid  ---
If print preview is ok, 99% of the times the bug is somewhere else and not in
okular.

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[okular] [Bug 424937] Okular sends blank pages do printer

2020-08-02 Thread Michael
https://bugs.kde.org/show_bug.cgi?id=424937

--- Comment #2 from Michael  ---
I believe I said it before, but again print preview is ok

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[okular] [Bug 424937] Okular sends blank pages do printer

2020-08-02 Thread Albert Astals Cid
https://bugs.kde.org/show_bug.cgi?id=424937

Albert Astals Cid  changed:

   What|Removed |Added

 Status|REPORTED|NEEDSINFO
 CC||aa...@kde.org
 Resolution|--- |WAITINGFORINFO

--- Comment #1 from Albert Astals Cid  ---
Does print preview in okular show stuff?

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