unexpected experience with OOo 3.2 update service [was: Re: [HEADS UP][UPDATE SERVICE] OOo 3.3 update service first phase will be active today at 10:00 (GMT+2)]

2012-06-05 Thread Oliver-Rainer Wittmann

Hi,

On 05.06.2012 11:40, Roberto Galoppini wrote:

On Tue, Jun 5, 2012 at 9:41 AM, Oliver-Rainer Wittmann
orwittm...@googlemail.com  wrote:

Hi,

just for your interest.

I will activate the OOo 3.3 update service first phase today at 10:00
(GMT+2).
In the first phase Italian OOo 3.3 instances on Windows, MacOS X, Linux
32bit and Linux 64bit will be notified through the update functionality that
AOO 3.4 is available. The users will be directed to the Italian download
page [1].


I started testing OpenOffice.org 3.2, and the application told me that
there was an update available.
The browser opened the following page:
http://update.services.openoffice.org/ooo/index_it.html?cid=920897
that actually doesn't work.

So I did disinstall OOo 3.2 and the browser pointed to the following
page: http://surveys.services.openoffice.org/deinstall that actually
doesn't work.
After installing OOo 3.3 the application didn't check automatically,
not even after I set the daily check for updates
Then I did check it and I've been redirected to
http://www.openoffice.org/it/download/?utm_source=OOo3_3utm_medium=Clientutm_campaign=Upgrade
as expected, and I eventually downloaded the AOO 3.4 file.

Guess we need to double check what's going on with OOo 3.2, I didn't
expect it to say there are updates, though.



What you have experienced with your OOo 3.2 installation is really unexpected.

I have a clean OOo 3.2 installation on my Windows 7 machine. Its UpdateURL is 
http://update34.services.openoffice.org/ProductUpdateService/check.Update which 
currently can not be resolved to any existing HTTP resource. Thus, my OOo 3.2 
installation reports that the update check fails.
Thus, I have no glue, why your OOo 3.2 installation could report an available 
update.
I do not assume that you have a backup of your OOo 3.2 installation. If you have 
it nevertheless, please share the version.ini resp. versionrc file, found in 
the program folder of this installation, with me.


Best regards, Oliver.


Re: unexpected experience with OOo 3.2 update service [was: Re: [HEADS UP][UPDATE SERVICE] OOo 3.3 update service first phase will be active today at 10:00 (GMT+2)]

2012-06-05 Thread Roberto Galoppini
On Tue, Jun 5, 2012 at 12:22 PM, Oliver-Rainer Wittmann
orwittm...@googlemail.com wrote:
 Hi,

 On 05.06.2012 11:40, Roberto Galoppini wrote:

 On Tue, Jun 5, 2012 at 9:41 AM, Oliver-Rainer Wittmann
 orwittm...@googlemail.com  wrote:

 Hi,

 just for your interest.

 I will activate the OOo 3.3 update service first phase today at 10:00
 (GMT+2).
 In the first phase Italian OOo 3.3 instances on Windows, MacOS X, Linux
 32bit and Linux 64bit will be notified through the update functionality
 that
 AOO 3.4 is available. The users will be directed to the Italian download
 page [1].


 I started testing OpenOffice.org 3.2, and the application told me that
 there was an update available.
 The browser opened the following page:
 http://update.services.openoffice.org/ooo/index_it.html?cid=920897
 that actually doesn't work.

 So I did disinstall OOo 3.2 and the browser pointed to the following
 page: http://surveys.services.openoffice.org/deinstall that actually
 doesn't work.
 After installing OOo 3.3 the application didn't check automatically,
 not even after I set the daily check for updates
 Then I did check it and I've been redirected to

 http://www.openoffice.org/it/download/?utm_source=OOo3_3utm_medium=Clientutm_campaign=Upgrade
 as expected, and I eventually downloaded the AOO 3.4 file.

 Guess we need to double check what's going on with OOo 3.2, I didn't
 expect it to say there are updates, though.


 What you have experienced with your OOo 3.2 installation is really
 unexpected.

 I have a clean OOo 3.2 installation on my Windows 7 machine. Its UpdateURL
 is http://update34.services.openoffice.org/ProductUpdateService/check.Update
 which currently can not be resolved to any existing HTTP resource. Thus, my
 OOo 3.2 installation reports that the update check fails.
 Thus, I have no glue, why your OOo 3.2 installation could report an
 available update.
 I do not assume that you have a backup of your OOo 3.2 installation. If you
 have it nevertheless, please share the version.ini resp. versionrc file,
 found in the program folder of this installation, with me.

Olivier you're right, I don't have a backup of that installation, and
actually I just erased that and moved to OOo 3.3 to test the AOO 3.4
auto-update. Maybe someone else can test it and report here?

Roberto

 Best regards, Oliver.

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