[OPEN-ILS-GENERAL] Strange message when overriding hold in Czech OPAC

2014-09-24 Thread Cerninakova Eva
Hi all,

I would like to ask for a help or hint in following matter:
According to our hold policies  we want to warn users when they place a
hold if there is a local copy available in the library. That is why I set
up the has local copy alert to true In the Library settings editor. In
the cases when user places a hold and  there is a local copy available in
the library  the message appear, that the hold was not  successfully
 placed  and the action must be canceled or overridden. So far so good.

But the problem is that Instead of the message:

Problem: There is already copy available at you local library
which is displayed when the OPAC language is set to English - see
http://knihovna.jabok.cz/Evergreen/snapshots/hold-overrriding-en.jpg),

if the Czech is on in the OPAC the message describing the problem looks
like this:

Project-Id-Version: evergreen Report-Msgid-Bugs-To: FULL NAME
EMAIL@ADDRESS POT-Creation-Date: YEAR-MO-DA HO:MI+ZONE PO-Revision-Date:
2012-05-05 14:07+ Last-Translator: Eva Cerninakova Unknown
Language-Team: Czech c...@li.org MIME-Version: 1.0 Content-Type:
text/plain; charset=UTF-8 Content-Transfer-Encoding: 8bit X-Generator:
Launchpad (build 15195) X-Launchpad-Export-Date: 2012-05-06 04:45+
(see http://knihovna.jabok.cz/Evergreen/snapshots/hold-overrriding-cz.jpg).


I am sure it is a bug to be reported (I will do that).

But the thing is that at the moment I need to solve the problem of holds
with local copy available in our system. Don´t you have any idea, what
could I do? I guess the problem  must have something to do with the
language template file cs-CZ.po in /openils/var/data/locale/cs-CZ.po  as
the string that appears in the unsuccessful hold error message contains
some text from the top of the template file (see
http://knihovna.jabok.cz/Evergreen/cs-CZ.po).

Do you think the problem could  be solved by some changes in the template
file in question?

Thanks a lot for any idea.

Eva












---
Mgr. Eva Cerniňáková
cer...@jabok.cz
Tel. +420 211 222 409

Knihovna Jabok
http:/knihovna.jabok.cz
Tel.  +420 211 222 410

Jabok - Vyšší odborná škola sociálně pedagogická a teologická
Salmovská 8, 120 00 Praha 2


Re: [OPEN-ILS-GENERAL] Newbie - Circulation reports question - overdues and fines

2014-09-24 Thread Josh Stompro
Hello Jennifer, the place you want to look is the Action Alerts subsystem.  
That is where you enable different actions that happen for different triggering 
events such as items being on the holdshelf, items being overdue, etc.  It is 
very flexible which also means it is complicated.

There are two different areas to look at.

The Action Triggers setup - 
http://docs.evergreen-ils.org/2.6/_action_triggers.html

There is a script that needs to be run on the server to process the triggers.  
http://docs.evergreen-ils.org/2.6/_processing_action_triggers.html

I'm linking to the 2.6 docs since those docs are not in the 2.5 version of the 
documentation, so there may be differences.

It is possible to run the triggers on customizable schedules.  You would just 
run the action_trigger_runner.pl script on a specific schedule and use the 
-granularity flag, which you also set for those events that you want on a 
certain schedule.  So you could have a granularity settings of monwedfri for 
your overdue's, and then setup the script to run only on Mon, Wed and Fridays 
using cron, and using the -granularity=monwedfri flag so only those triggers 
are processed.

I'm sure you can run and create a report based on what actions are processed 
since that data is also available in the patron record.

The notice output is set by editing a template in the trigger event, I don't 
think there is any support for multiple languages right now though... Maybe you 
could use a statistical category from the patron record in the template to pick 
what version of output you want.. sorry I don't know enough about it yet to say.

On my test 2.6 system there are 52 default Trigger Event Definitions, the 
interface is a little annoying in that it doesn't tell you how many there are, 
you just have to use the Next link to see each page of 15 at a time.  There 
are already triggers setup to show overdues that just need to be enabled.  I'm 
not sure which ones handle fines and other charges.

Hopefully this will get you started.

Josh

From: open-ils-general-boun...@list.georgialibraries.org 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Walz, 
Jennifer
Sent: Tuesday, September 23, 2014 1:44 PM
To: open-ils-general@list.georgialibraries.org
Subject: [OPEN-ILS-GENERAL] Newbie - Circulation reports question - overdues 
and fines

All -

Ok.  I am brand spanking new and sorry for the newbie questions.   We are just 
starting with Evergreen 2.5 and we have all the parameters and conditions set 
(at least we think so!).   We are an academic institution.I just don't know 
at this point how to run overdue and fine notices.  Is there something we need 
to set to make them go?   Or is there a report we have to create and then run 
on a schedule? Start me from scratch with instructions as this system is 
totally new to me.   We are coming from Sirsi/Dynix.

  We would like them to run on a schedule and the notice itself be sent to each 
student by email.  Is that possible?   How do we set that up?

  And then we need a report that is generated from the same output so that we 
can check what was sent.  Is that possible?  How is that done?

Is it also possible to have separate notices going out on alternating days?   
Like fines on M,W,F and overdues on T,TH??What about bills?  Are they also 
generated separately or together with other notices?Can you set how many 
notices go to each patron and escalate them to higher kinds of notices?

  Is there a way to change the notice language?   The format of the notice 
itself?

  Are there canned reports out there that I can get from others to use?   Where 
can I get them from?  Certainly every single library has a generic report for 
this right?  Something like - show me all patrons that have books out and are 
overdue by 1 day.  Or show me all patrons that have a fine exceeding x 
amount.

Yeah.  These are very basic questions but NONE of the documentation says 
ANYTHING about any of this.I'm afraid I need details and specifics.  
Examples of how this works someplace would also be very nice.

Thanks for all the help and pointing me in the right direction!

Jennifer
--
Jennifer Walz, MLS - Sys Admin
Kinlaw Library -  Asbury University
One Macklem Drive, Wilmore, KY 40390
859-858-3511 ext. 2269
jlw...@asbury.edumailto:jlw...@asbury.edu



Re: [OPEN-ILS-GENERAL] Newbie - Circulation reports question - overdues and fines

2014-09-24 Thread Walz, Jennifer
Josh,

Thanks!   I will look into that...

Jennifer
--
Jennifer Walz, MLS - Sys Admin
Kinlaw Library -  Asbury University
One Macklem Drive, Wilmore, KY 40390
859-858-3511 ext. 2269
jlw...@asbury.edu

From: open-ils-general-boun...@list.georgialibraries.org 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Josh 
Stompro
Sent: Wednesday, September 24, 2014 11:05 AM
To: Evergreen Discussion Group
Subject: Re: [OPEN-ILS-GENERAL] Newbie - Circulation reports question - 
overdues and fines

Hello Jennifer, the place you want to look is the Action Alerts subsystem.  
That is where you enable different actions that happen for different triggering 
events such as items being on the holdshelf, items being overdue, etc.  It is 
very flexible which also means it is complicated.

There are two different areas to look at.

The Action Triggers setup - 
http://docs.evergreen-ils.org/2.6/_action_triggers.html

There is a script that needs to be run on the server to process the triggers.  
http://docs.evergreen-ils.org/2.6/_processing_action_triggers.html

I'm linking to the 2.6 docs since those docs are not in the 2.5 version of the 
documentation, so there may be differences.

It is possible to run the triggers on customizable schedules.  You would just 
run the action_trigger_runner.pl script on a specific schedule and use the 
-granularity flag, which you also set for those events that you want on a 
certain schedule.  So you could have a granularity settings of monwedfri for 
your overdue's, and then setup the script to run only on Mon, Wed and Fridays 
using cron, and using the -granularity=monwedfri flag so only those triggers 
are processed.

I'm sure you can run and create a report based on what actions are processed 
since that data is also available in the patron record.

The notice output is set by editing a template in the trigger event, I don't 
think there is any support for multiple languages right now though... Maybe you 
could use a statistical category from the patron record in the template to pick 
what version of output you want.. sorry I don't know enough about it yet to say.

On my test 2.6 system there are 52 default Trigger Event Definitions, the 
interface is a little annoying in that it doesn't tell you how many there are, 
you just have to use the Next link to see each page of 15 at a time.  There 
are already triggers setup to show overdues that just need to be enabled.  I'm 
not sure which ones handle fines and other charges.

Hopefully this will get you started.

Josh

From: 
open-ils-general-boun...@list.georgialibraries.orgmailto:open-ils-general-boun...@list.georgialibraries.org
 [mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Walz, 
Jennifer
Sent: Tuesday, September 23, 2014 1:44 PM
To: 
open-ils-general@list.georgialibraries.orgmailto:open-ils-general@list.georgialibraries.org
Subject: [OPEN-ILS-GENERAL] Newbie - Circulation reports question - overdues 
and fines

All -

Ok.  I am brand spanking new and sorry for the newbie questions.   We are just 
starting with Evergreen 2.5 and we have all the parameters and conditions set 
(at least we think so!).   We are an academic institution.I just don't know 
at this point how to run overdue and fine notices.  Is there something we need 
to set to make them go?   Or is there a report we have to create and then run 
on a schedule? Start me from scratch with instructions as this system is 
totally new to me.   We are coming from Sirsi/Dynix.

  We would like them to run on a schedule and the notice itself be sent to each 
student by email.  Is that possible?   How do we set that up?

  And then we need a report that is generated from the same output so that we 
can check what was sent.  Is that possible?  How is that done?

Is it also possible to have separate notices going out on alternating days?   
Like fines on M,W,F and overdues on T,TH??What about bills?  Are they also 
generated separately or together with other notices?Can you set how many 
notices go to each patron and escalate them to higher kinds of notices?

  Is there a way to change the notice language?   The format of the notice 
itself?

  Are there canned reports out there that I can get from others to use?   Where 
can I get them from?  Certainly every single library has a generic report for 
this right?  Something like - show me all patrons that have books out and are 
overdue by 1 day.  Or show me all patrons that have a fine exceeding x 
amount.

Yeah.  These are very basic questions but NONE of the documentation says 
ANYTHING about any of this.I'm afraid I need details and specifics.  
Examples of how this works someplace would also be very nice.

Thanks for all the help and pointing me in the right direction!

Jennifer
--
Jennifer Walz, MLS - Sys Admin
Kinlaw Library -  Asbury University
One Macklem Drive,