Re: [OPEN-ILS-GENERAL] Corrupt files? Can they be reloaded?
To answer your question from the subject: Yes, you can reload corrupt files by reinstalling a fresh Evergreen. I would do so from an entirely fresh download or git repository to avoid the issue of the files being corrupted in the previous location. In fact, I'd recommend making a completely clean installation without any local customizations to rule out a local customization causing the issues. Once that is working, I recommend adding any customizations one at a time to see where it breaks, if it breaks at all. HtH, Jason -- Jason Stephenson Assistant Director for Technology Services Merrimack Valley Library Consortium 1600 Osgood ST, Suite 2094 North Andover, MA 01845 Phone: 978-557-5891 Email: jstephen...@mvlc.org
Re: [OPEN-ILS-GENERAL] Corrupt files? Can they be reloaded?
Hi Jennifer, Do you have a lot of Patron Statistical Categories? Or a large Permission Group tree? Since you cannot load even the registration screen, I wonder if it is timing out getting data to populate that screen. Just a thought.. -Michele On 11/11/2014 2:05 PM, Walz, Jennifer wrote: All - Ok. I'm new to evergreen, but I am pretty sure that all the display within the staff client is governed by html code / files, right? I mean, if you hit the debug button, you see the html code. So. We are still having problems with our patron records displaying. In other words, we get a blank screen (almost) in the staff client window when we go to edit a patron record. We also cannot register a patron. The same screen displays.Like this: Some of the buttons are displaying, but not the rest of the form – and no data. Data is all there in the system, but it does not display. What is wrong?? I am guessing it has to do with the html code is not getting the right info from a js file or some part of the code is corrupted. I investigated this by looking at our development server files. We CAN view the patron records there with no trouble.I hit the “debug” button there and printed off that file, and did the same in the client that is not working. I DO notice that there are differences in the code and some lines are missing or not in the same places. How do we fix this? Is this really the problem? Can we just simply re-install (copy etc) the file from our development server over to the other one? The source from debug is: oils://remote/eg/actor/user/register Should all the files in that directory also be swapped out? Is there a js file call that is necessary that maybe got corrupted or deleted? Can anyone give any guidance on this? Is it possible that the files on the server have gotten corrupted? Is there a way to make this easy? Or do we have to do a complete reload of the files? Thanks! Jennifer -- Jennifer Walz, MLS - ILS troubleshooter Kinlaw Library - Asbury University One Macklem Drive, Wilmore, KY 40390 859-858-3511 ext. 2269 jlw...@asbury.edu -- Michele Morgan, Technical Assistant North of Boston Library Exchange, Danvers Massachusetts mmor...@noblenet.org
[OPEN-ILS-GENERAL] Job Posting: Manager of Library Applications
C/W MARS seeks a dynamic, collaborative, experienced librarian with a high level of technology and administrative skills to manage the library applications department consisting of 10 staff and provide leadership in the development and management of end-user library applications including the integrated library system for member libraries. The individual filling this position will hold the major responsibility for support of the library automation system software at member library locations. The network consists of a diverse group of 145 public and academic libraries in central and western Massachusetts. The position offers a competitive salary with great benefits. We will begin reviewing applications January 2, 2015 and the position will remain open until filled. Cover letter and resumes can be sent to res...@cwmars.org. A full description of the position can be viewed at http://www.cwmars.org/content/manager-library-applications. -- Tim Spindler C/W MARS tspind...@cwmars.org *P** Go Green - **Save a tree! Please don't print this e-mail unless it's really necessary.*
Re: [OPEN-ILS-GENERAL] Corrupt files? Can they be reloaded?
Jennifer, one thing worth doing is to check the Javascript console for errors in a separate tab (I would suggest actually clearing out any existing errors from the console immediately prior to attempting to load the patron interface). You can find the Javascript console under Admin - For Developers - Javascript Console. You may need the DEBUG_CLIENT permission to select it. Errors here could give us a clue as to what is going wrong. -- Jason Etheridge | Equinox Software, Inc. / The Open Source Experts | phone: 1-877-OPEN-ILS (673-6457) | email: ja...@esilibrary.com | web: http://www.esilibrary.com
[OPEN-ILS-GENERAL] FW: Corrupt files? Can they be reloaded? - Viewing patron records - FIXED!
All – Michael was very helpful about the proper files to reload. It works! Thanks! Jennifer -- Jennifer Walz, MLS – ILS monkey Kinlaw Library - Asbury University One Macklem Drive, Wilmore, KY 40390 859-858-3511 ext. 2269 jlw...@asbury.edu From: Michael Peters [mailto:mpet...@emeralddata.net] Sent: Tuesday, November 11, 2014 2:57 PM To: Walz, Jennifer Subject: RE: [OPEN-ILS-GENERAL] Corrupt files? Can they be reloaded? Jennifer, Have you made any changes to your register.tt2 or register_table.tt2 template files recently? Sometimes a syntax error there can cause the page to display in the manner you showed in your screenshot. I’ve run into this numerous times, but the cause can tend to be different depending on the situation. If you have changed anything recently in those files, it might be worth restoring them from the tarball you installed Evergreen-ILS from. Best wishes, Michael Peters Senior Systems Analyst Emerald Data Networks, Inc. Phone: 678.302.3000 x1013 Help Desk: 678.302.3000 x1500 www.emeralddata.nethttp://www.emeralddata.net From: open-ils-general-boun...@list.georgialibraries.orgmailto:open-ils-general-boun...@list.georgialibraries.org [mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Walz, Jennifer Sent: Tuesday, November 11, 2014 2:38 PM To: Evergreen Discussion Group Subject: Re: [OPEN-ILS-GENERAL] Corrupt files? Can they be reloaded? Ben, Thanks for the reply. I saw that discussion and we investigated the issue that was raised. That is not the problem. There are no working locations or any permissions that will let us see the patron record. It appears corrupted and not giving us an error message. We have tried viewing it with admin level permissions down to the lowliest staff.It DOES show up with all permissions on our development copy of the software. And the only discernible differences I can see are the display properties in the html code.But how can it be fixed? Thanks! Jennifer -- Jennifer Walz, MLS - ILS minister of operations Kinlaw Library - Asbury University One Macklem Drive, Wilmore, KY 40390 859-858-3511 ext. 2269 jlw...@asbury.edumailto:jlw...@asbury.edu On Tue, Nov 11, 2014 at 2:05 PM, Walz, Jennifer jlw...@asbury.edumailto:jlw...@asbury.edu wrote: All - Ok. I'm new to evergreen, but I am pretty sure that all the display within the staff client is governed by html code / files, right? I mean, if you hit the debug button, you see the html code. So. We are still having problems with our patron records displaying. In other words, we get a blank screen (almost) in the staff client window when we go to edit a patron record. We also cannot register a patron. The same screen displays.Like this: [cid:image001.jpg@01CFFDBF.3BC52370] Some of the buttons are displaying, but not the rest of the form – and no data. Data is all there in the system, but it does not display. What is wrong?? I am guessing it has to do with the html code is not getting the right info from a js file or some part of the code is corrupted. I investigated this by looking at our development server files. We CAN view the patron records there with no trouble.I hit the “debug” button there and printed off that file, and did the same in the client that is not working. I DO notice that there are differences in the code and some lines are missing or not in the same places. How do we fix this? Is this really the problem? Can we just simply re-install (copy etc) the file from our development server over to the other one? The source from debug is: oils://remote/eg/actor/user/register Should all the files in that directory also be swapped out? Is there a js file call that is necessary that maybe got corrupted or deleted? Can anyone give any guidance on this? Is it possible that the files on the server have gotten corrupted? Is there a way to make this easy? Or do we have to do a complete reload of the files? Thanks! Jennifer -- Jennifer Walz, MLS - ILS troubleshooter Kinlaw Library - Asbury University One Macklem Drive, Wilmore, KY 40390 859-858-3511 ext. 2269tel:859-858-3511%20ext.%202269 jlw...@asbury.edumailto:jlw...@asbury.edu
Re: [OPEN-ILS-GENERAL] Corrupt files? Can they be reloaded?
All, Ok. I don’t mean to be a bug about this, but the Evergreen documentation is very limited so… I think now we DO have a permission problem. We are trying to set up our Circulation Supervisor to be able to view, register, create, delete, update (modify) patron records. But now she is not able to see the patron records. (we get a similar screen as before, no fields, but lots of buttons) When other administrator logins are used, there is no problem. So my question is, without giving that staff account ALL permissions, what are the specific ones required to make those things possible? Are there conflicting permissions?? In other words, if you have one thing set, others are excluded without you knowing it?So, for instance, if I have that permission group set with “editing permissions” of group_application.user.staff.circ_admin, does that conflict with specific permissions set in the “group config” tab?? And what level of permission should we set? Consortium, System, Branch?Do those effect what you see? If the patron records are loaded by the sys admin, can everyone see them? Or do you need permissions to see certain records? And what ARE those “editing permissions” anyway in the permissions group editor? Why is there one permission in one place and group permissions defined on the tab? Thanks! Jennifer -- Jennifer Walz, MLS – ILS confused Kinlaw Library - Asbury University One Macklem Drive, Wilmore, KY 40390 859-858-3511 ext. 2269 jlw...@asbury.edu
[OPEN-ILS-GENERAL] Change thread subject
All - I MEANT to change the subject of my new message, but forgot. When someone replies, please change the subject line.Relates to patron records, but not as before. Thanks! Jennifer -- Jennifer Walz, MLS - Kinlaw Library - Asbury University One Macklem Drive, Wilmore, KY 40390 859-858-3511 ext. 2269 jlw...@asbury.edu
[OPEN-ILS-GENERAL] Seeking quotes for Bug Fix/Enhancement Project
HI all, MassLNC is seeking quotes for a project that will provide staff with options for handling holds when the last potential copy/part available to fill the hold is deleted for the system. The goal of this project is to fix an existing bug - https://bugs.launchpad.net/evergreen/+bug/937789 - where deleting parts can break holds interfaces if that part is still linked to a hold. However, the project should also add new features that will give staff greater flexibility to address holds whenever a last potential copy or part is deleted. The full project requirements are available at http://masslnc.cwmars.org/node/3096. Any developer or vendor interested in working on this project should contact me directly at kluss...@masslnc.org for further information on submitting a quote. Thank you, Kathy -- Kathy Lussier Project Coordinator Massachusetts Library Network Cooperative (508) 343-0128 kluss...@masslnc.org Twitter: http://www.twitter.com/kmlussier #evergreen IRC: kmlussier
Re: [OPEN-ILS-GENERAL] Updating subject headings per LC announcements
Jane, I am not a cataloger, I am a sysadmin, but I would suggest that you send this question to the EG cataloging mailing list as well. You might get more feedback on that list. http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-catalogers Also, I wanted to mention that a way to try to change LC headings is to take advantage of authority linking, so that changes to an authority entry's main heading propagates to all the linked bibs. Though, there are several steps that have to be taken to take advantage of authority linking. Like periodically running a script to link each bib to an existing (and matching) authority record in your system. Hope this helps, Yamil On Wed, Nov 5, 2014 at 8:14 PM, Jane Sandberg sand...@linnbenton.edu wrote: Hi Evergreen folks, Does anyone out there update subject headings in your local catalog when the LC announces their updates? I'm playing with the idea of starting to do it semi-regularly, and would at least like to clean up some of the major recently changed subject headings. For example, LC changed the heading cookery to cooking back in 2010, and of course, half of our materials are listed under the old heading, and half are listed under the new. Has anybody else done this kind of work in their Evergreen catalogs? If so, would you mind sharing your workflows? It seems like the MARC Batch Edit feature in record buckets might be helpful, but I would love to hear your advice, experiences, or words of caution. Thanks for your help! -Jane -- Jane Sandberg Electronic Resources Librarian Linn-Benton Community College sand...@linnbenton.edu / 541-917-4655 -- Yamil Suarez, MCS Library System Administrator/Developer Stan Getz Library Berklee College of Music 1140 Boylston St Boston, MA 02215 ysua...@berklee.edu 617-747-2617
[OPEN-ILS-GENERAL] OPW Internship Project News
Hi all, I'm sending along news that the Outreach Project for Women has announced interns who will be participating in its upcoming internship round. I'm pleased to announce that Julia Lima will be working with Evergreen through an OPW internship to create a user interface style guide for the web client. I've posted more details about the upcoming internship on the community blog at http://evergreen-ils.org/welcome-julia-to-the-evergreen-opw-internship-program/. In particular, I recommend that you take a look at some of the suggestions for UI improvement that Julia made as part of her initial contribution to the Evergreen project - http://wiki.evergreen-ils.org/doku.php?id=opw:ui_suggest:julialima. I hope you all join me in welcoming Julia to the project. I want thank all of the candidates who contributed to the project during the application period and who shared their great ideas for Evergreen. I also want to send along thanks to everyone in the community who helped the applicants and provided feedback to their ideas and to the Evergreen Oversight Board for supporting this project by providing funding for the internship. Kathy -- Kathy Lussier Project Coordinator Massachusetts Library Network Cooperative (508) 343-0128 kluss...@masslnc.org Twitter: http://www.twitter.com/kmlussier #evergreen IRC: kmlussier
