[OPEN-ILS-GENERAL] Library2Go / Overdrive
Some of our libraries are running into a problem whereby patrons with an automatic alert (penalty/message) on their account - e.g. expired, maximum fines - are unable to access Library2Go ebooks. That's potentially acceptable in some cases, but the alert also appears when patrons have reached their maximum allowable physical checkouts. These patrons are blocked from Library2Go even though they shouldn't be. Any thoughts on how to address this? Thanks, Brian Brian Greene, Library Director Columbia Gorge Community College The Dalles, Oregon 97058 (541) 506-6080 | www.cgcc.cc.or.us
[OPEN-ILS-GENERAL] Link Checker in Evergreen
We're interested in link checker functionality and I found a relevant thread on the development list from late last year (http://list.georgialibraries.org/pipermail/open-ils-dev/2011-December/007780.html). Does anyone know the status of that effort or link checker functionality in general? I tried to contact Liam directly and the email bounced back. Thanks, Brian Brian Greene, Library Director Columbia Gorge Community College The Dalles, Oregon 97058 (541) 506-6080 | www.cgcc.cc.or.us
Re: [OPEN-ILS-GENERAL] Bookings problem
This seems to have done the trick as we now get an error message when trying to check out an item for a period that overlaps with a booking for that same item. The error message would be much more useful if it indicated the reason for the problem was that the item is booked to someone else. Right now the error looks like a jumble of characters. Also, it seems like the default for this setting should be true. Lastly, I agree with Tara that not being able to edit existing bookings is problematic. Thanks, Brian Columbia Gorge Community College Library Hood River The Dalles, Oregon Elizabeth Longwell blong...@eou.edu 5/3/2012 7:21 AM Brian I stumbled across a library setting for this Disallow circulation of items that are on book reserve and that reserve overlaps with the checkout period. Setting this to True should make a difference. Beth On May 2, 2012 5:46 PM, Brian Greene bgre...@cgcc.cc.or.us wrote: Bookings still aren't working properly for us and we'd like to confirm if the problem is local or not. Essentially, Evergreen let's us check out an item for a week to patron A even if it's booked for patron B the following day. As Katie said, it's as though Evergreen doesn't recognize that it is the same item. Any thoughts or advice? Thanks, Brian Brian Greene, Library Director Columbia Gorge Community College The Dalles, Oregon 97058 (541) 506-6080 ( tel:%28541%29%20506-6080 ) | www.cgcc.cc.or.us Katie Wallis kwal...@cgcc.cc.or.us 4/18/2012 8:50 AM Hi, Has anyone else had the following problem? A laptop was on reserve and the system let me renew the same laptop to someone else for a due date that was after the booking was requested. It seems if you try to make a booking during the time of an existing one, Evergreen stops you from double-booking it, but it doesn't seem to recognize that checked-out items and booked items are the same things, like they are two separate systems. Is Evergreen supposed to do this properly and it's a settings issue or does Evergreen bookings just not work? Thanks, Katie Katie Wallis Columbia Gorge Community College Library 400 East Scenic Drive, The Dalles, OR 97058 kwal...@cgcc.cc.or.us | 541-506-6087 ( tel:541-506-6087 )
Re: [OPEN-ILS-GENERAL] Bookings problem
Bookings still aren't working properly for us and we'd like to confirm if the problem is local or not. Essentially, Evergreen let's us check out an item for a week to patron A even if it's booked for patron B the following day. As Katie said, it's as though Evergreen doesn't recognize that it is the same item. Any thoughts or advice? Thanks, Brian Brian Greene, Library Director Columbia Gorge Community College The Dalles, Oregon 97058 (541) 506-6080 | www.cgcc.cc.or.us Katie Wallis kwal...@cgcc.cc.or.us 4/18/2012 8:50 AM Hi, Has anyone else had the following problem? A laptop was on reserve and the system let me renew the same laptop to someone else for a due date that was after the booking was requested. It seems if you try to make a booking during the time of an existing one, Evergreen stops you from double-booking it, but it doesn't seem to recognize that checked-out items and booked items are the same things, like they are two separate systems. Is Evergreen supposed to do this properly and it's a settings issue or does Evergreen bookings just not work? Thanks, Katie Katie Wallis Columbia Gorge Community College Library 400 East Scenic Drive, The Dalles, OR 97058 kwal...@cgcc.cc.or.us | 541-506-6087
[OPEN-ILS-GENERAL] Print Management
I'm looking for print management software to monitor patron print quotas and charging. Does anyone have any experience or suggestions? I saw the survey results from April 2011 that listed four products compatible with 1.4 1.6 (below). Thanks, Brian Columbia Gorge Community College Library Envisionware LPT1 ver 4.5.0 GreenPrint Bibloitheca Libdata-Paperwait
Re: [OPEN-ILS-GENERAL] Getting network failure errors when saving large MARC files (EG master, post 2.1)
Yamil, You are not alone - many libraries in the Sage consortium regularly encounter a network failure when trying to save large bib records. Likewise, the error message window we get is often too tall for typical screen resolution. Thanks, Brian Columbia Gorge Community College Library Yamil Suarez ysua...@berklee.edu 10/26/2011 7:55 AM On Oct 19, 2011, at 11:52 AM, Yamil Suarez wrote: On Oct 19, 2011, at 11:19 AM, Dan Scott wrote: On Wed, Oct 19, 2011 at 11:04:52AM -0400, Yamil Suarez wrote: Hello, I have been running some test servers based on different master snapshots for the last two months and I am getting a Network Failure errors whenever I try to save large MARC records. (See attached sample MARC record). These large records will have around 100 MARC fields. These records can have, for example, fifty 7xx fields and twenty 9xx fields. (We are a music college library and we store all performer names and song titles with these extra fields.) Also, because the these MARC records are so large, the Network Failure error window appears with a height that goes way past the size of my resolution. Therefore the OK button at the bottom of the error window is completely out of view. (See attached screenshot.) Quick question: what is max_stanza_size set to in your ejabberd.cfg? There was a bug in the OpenSRF README that suggested the value should be 20; this was corrected in the OpenSRF 2.0.1 release that specified 200 (one extra zero, a significant difference). Dan, My apologies, I forgot to add that I verified I had the correct stanza_size value of 200. I also tried a stanza value of 300 and the problem persisted. Yamil I am still having issues with saving large MARC records, even when I have max_stanza_sizes of anywhere between 3 million to 7 million. Though the errors messages vary a little depending on the max_stanza_size I use. I suspect this might be expected when using really large max_stanza_size sizes. For example, whent he max_stanza_size is set to 3 million I got the same generic network failure error that also displays the full MARC record which (see attached screenshot) as when the max_stanza was set to 2 million. With a stanza of 5 to 7 million, I get a pop up error that says (see attached screenshot) ... The page at http://my_servers_ip says: FIXME, MARC Editor, my_init: SyntaxError: missing = in XML attribute In case it helps, I am including copies of my eg.conf, apache2.conf, ejabberd.cfg. Thanks in advance, Yamil P.S. Should I submit a Launchpad bug for the error window's size being taller than the typical person's screen resolution? I know that my MARC records are larger that most, and that few will ever see this type of situation. Therefore I am not sure if this is even considered a bug at all.
Re: [OPEN-ILS-GENERAL] Getting network failure errors when saving large MARC files (EG master, post 2.1)
We try a few things: reduce the size of the record until it will save (leaving an incomplete record); ask someone at a different location (i.e. another city) to try saving it and/or try saving it at a later time. Sometimes saving from a different location or waiting until the next morning works, but not consistently. We've thought of a number of possible causes - most recently the inclusion of a 246 field - but I haven't pursued that explanation and the others didn't hold up. I'm not sure about our max_stanza_size, but our system administrator is on this list and can probably provide that info once she sees this thread. Brian Yamil Suarez ysua...@berklee.edu 10/26/2011 9:45 AM On Oct 26, 2011, at 12:29 PM, Brian Greene wrote: Yamil, You are not alone - many libraries in the Sage consortium regularly encounter a network failure when trying to save large bib records. Likewise, the error message window we get is often too tall for typical screen resolution. Thanks, Brian Columbia Gorge Community College Library Brian, Do you guys have a workaround to save changes to those records? Do you know your max_stanza_size? Thanks in advance, Yamil
Re: [OPEN-ILS-GENERAL] Getting network failure errors when saving large MARC files (EG master, post 2.1)
Some more background on our experiences with these issues and a couple of workarounds for the oversized error messages: A couple of months ago I painstakingly went over a handful of problem records and was pretty convinced the issue manifested when a given record had 70 or more fields. But then that theory broke apart, I think because it also occurs when some fields contain a lot of data. Neither explanation (number of fields or amount of data) makes a lot of sense to me since even with really large records we're talking about a relatively small amount of space/characters/whatever. Additionally, when I first encountered the problem over the summer a librarian at the location where our servers are housed WAS able to add the record, which made me think it was a distance related networking issue. I gather she's since run into the same problem though, which would seem to rule out that theory. Workarounds for the oversized error messages: 1) Alt +F4. 2) On the cataloging network failures Alt+F4 sometimes won’t work, I think because the message requires you to click a box to confirm you got the message before you can close. Here’s a good trick: Click anywhere in the body of the message TAB(Moves cursor to the confirmation box) SPACEBAR (Puts a checkmark in the confirmation box) TAB(Moves cursor to close button) SPACEBAR (Submits close command) Brian Greene bgre...@cgcc.cc.or.us 10/26/2011 12:09 PM We try a few things: reduce the size of the record until it will save (leaving an incomplete record); ask someone at a different location (i.e. another city) to try saving it and/or try saving it at a later time. Sometimes saving from a different location or waiting until the next morning works, but not consistently. We've thought of a number of possible causes - most recently the inclusion of a 246 field - but I haven't pursued that explanation and the others didn't hold up. I'm not sure about our max_stanza_size, but our system administrator is on this list and can probably provide that info once she sees this thread. Brian Yamil Suarez ysua...@berklee.edu 10/26/2011 9:45 AM On Oct 26, 2011, at 12:29 PM, Brian Greene wrote: Yamil, You are not alone - many libraries in the Sage consortium regularly encounter a network failure when trying to save large bib records. Likewise, the error message window we get is often too tall for typical screen resolution. Thanks, Brian Columbia Gorge Community College Library Brian, Do you guys have a workaround to save changes to those records? Do you know your max_stanza_size? Thanks in advance, Yamil
[OPEN-ILS-GENERAL] Covers and ISBNs
In many cases covers won't display in our OPAC if the 13-digit ISBN is above the 10-digit ISBN in the bib record. If I switch the order of the ISBNs so that the 10-digit one is first then the cover displays. This is the case most of the time, although I have come across instances where the 13-digit ISBN displays the cover properly. Does anyone know of a fix for this? Is there a setting we can change to use a second ISBN if the first one doesn't retrieve a cover? We're running 2.1. Thanks, Brian Greene, Library Director Columbia Gorge Community College The Dalles, Oregon 97058 (541) 506-6080 | www.cgcc.cc.or.us
Re: [OPEN-ILS-GENERAL] Batch Delete Records
Thanks Aaron, Yes, I meant TCN. What I'm trying to do is minimize the work involved in keeping up with the titles periodically removed from our ebrary subscription. Ebrary provides a list of removed titles that can include more than a hundred at a time and deleting them manually is time consuming. The file containing the titles isn't associated with barcodes, so that option is out. Batch edit might provide us with a way to delete our copies (our holdings data is in the 856 field) then your thought about having EG delete the call number/volume record and then the bib record may be a solution. Thanks again, Brian Aaron Zsembery azsemb...@pls-net.org 8/24/2011 5:42 AM I am not sure what a TSN is (perhaps you meant TCN?), but if you have a list of barcodes, you can paste them into a text file, import it into Check Item Status (rather than scanning the items in) and manage the items from there. Otherwise, I don't think there is any way to batch select items, volumes, records etc without going directly into the database. It is possible to have EG delete the Call Number/Volume record when all copies are deleted and the Bib record when all Call Number/Volume records are deleted, but it doesnt sound like that is what you want to do. Aaron Z Jr. Systems Administrator Pioneer Library System 2557 State Rt. 21 Canandaigua, New York 14424 Phone: (585) 394-8260 From: Brian Greene bgre...@cgcc.cc.or.us To: open-ils-general@list.georgialibraries.org Sent: Tuesday, August 23, 2011 7:37:49 PM Subject: [OPEN-ILS-GENERAL] Batch Delete Records Is there a way to batch delete records automatically from an Excel file with TSNs (in my case, provided by ebrary)? It seems tedious to delete them manually, but I haven't figured out how to create a search that would enable me to isolate all of them into a bucket for deletion. Thanks, Brian Greene, Library Director Columbia Gorge Community College The Dalles, Oregon 97058 (541) 506-6080 | www.cgcc.cc.or.us
[OPEN-ILS-GENERAL] Batch Delete Records
Is there a way to batch delete records automatically from an Excel file with TSNs (in my case, provided by ebrary)? It seems tedious to delete them manually, but I haven't figured out how to create a search that would enable me to isolate all of them into a bucket for deletion. Thanks, Brian Greene, Library Director Columbia Gorge Community College The Dalles, Oregon 97058 (541) 506-6080 | www.cgcc.cc.or.us
