Re: [OPEN-ILS-GENERAL] What should be done during unexpected library closings?

2013-04-24 Thread Dan Wells
The idea of newly added closed dates pushing back current checkouts due on that 
date sounds like a good wishlist request to me, if anyone is so inclined to 
create one:

https://bugs.launchpad.net/evergreen

Thanks,
Dan

-- 
*
Daniel Wells, Library Programmer Analyst d...@calvin.edu
Hekman Library at Calvin College
616.526.7133


 On 4/24/2013 at 11:59 AM, Aaron Zsembery azsemb...@pls-net.org wrote:
 We also backdate. Adding closed dates for weather closings will not effect 
 the actual due date in the system as that is computed at the time of 
 checkout. It might help with fines, but using a backdated check-in works just 
 as well.
 
 Aaron Z
 Jr. Systems Administrator
 
 Pioneer Library System
 2557 State Rt. 21
 Canandaigua, New York  14424
 Phone: (585) 394-8260



Re: [OPEN-ILS-GENERAL] What should be done during unexpected library closings?

2013-04-24 Thread Ruth Frasur
...it could be cool?  Would make my staff a little more sane a little more
often, but would also require them to think less - which I don't advocate.


On Wed, Apr 24, 2013 at 12:10 PM, Dan Wells d...@calvin.edu wrote:

 The idea of newly added closed dates pushing back current checkouts due on
 that date sounds like a good wishlist request to me, if anyone is so
 inclined to create one:

 https://bugs.launchpad.net/evergreen

 Thanks,
 Dan

 --

 *
 Daniel Wells, Library Programmer Analyst d...@calvin.edu
 Hekman Library at Calvin College
 616.526.7133


  On 4/24/2013 at 11:59 AM, Aaron Zsembery azsemb...@pls-net.org
 wrote:
  We also backdate. Adding closed dates for weather closings will not
 effect
  the actual due date in the system as that is computed at the time of
  checkout. It might help with fines, but using a backdated check-in works
 just
  as well.
 
  Aaron Z
  Jr. Systems Administrator
 
  Pioneer Library System
  2557 State Rt. 21
  Canandaigua, New York  14424
  Phone: (585) 394-8260




-- 
Ruth Frasur
Director of the Historic(ally Awesome) Hagerstown - Jefferson Township
Library
10 W. College Street in Hagerstown, Indiana (47346)
p (765) 489-5632; f (765) 489-5808

Our Kickin' Website http://hagerstownlibrary.org  Our Rockin' Facebook
Page http://facebook.com/hjtplibrary  and Stuff I'm
Readinghttp://pinterest.com/hjtplibrary/ruth-reads/


Re: [OPEN-ILS-GENERAL] What should be done during unexpected library closings?

2013-04-24 Thread Yamil Suarez


On Apr 24, 2013, at 11:59 AM, Aaron Zsembery wrote:

We also backdate. Adding closed dates for weather closings will not  
effect the actual due date in the system as that is computed at the  
time of checkout. It might help with fines, but using a backdated  
check-in works just as well.


Aaron Z
Jr. Systems Administrator

Pioneer Library System
2557 State Rt. 21
Canandaigua, New York  14424
Phone: (585) 394-8260



Thank you everyone for their reponses. Could someone share their  
workflow for back dating checked out items on the list, since I assume  
other would benefit. Is this something that is done en masse or  
individually?


Thanks,
Yamil


Re: [OPEN-ILS-GENERAL] What should be done during unexpected library closings?

2013-04-24 Thread Ruth Frasur
In the check-in screen, for us, when we begin the check-in process in the
morning (before we open and continuing throughout that business day), just
change the date to the appropriate check-in date.  The top bar will change
from green to red (assuming it was green to begin with) showing that you're
backdating.  Until you change the date, that screen will continue to all
you to check-in to that date.  If you open another tab, or have to log
in/out, etc. you'll need to reset the date as it will default to the
current date.


On Wed, Apr 24, 2013 at 2:08 PM, Yamil Suarez ysua...@berklee.edu wrote:


 On Apr 24, 2013, at 11:59 AM, Aaron Zsembery wrote:

  We also backdate. Adding closed dates for weather closings will not
 effect the actual due date in the system as that is computed at the time of
 checkout. It might help with fines, but using a backdated check-in works
 just as well.

 Aaron Z
 Jr. Systems Administrator

 Pioneer Library System
 2557 State Rt. 21
 Canandaigua, New York  14424
 Phone: (585) 394-8260



 Thank you everyone for their reponses. Could someone share their workflow
 for back dating checked out items on the list, since I assume other would
 benefit. Is this something that is done en masse or individually?

 Thanks,
 Yamil




-- 
Ruth Frasur
Director of the Historic(ally Awesome) Hagerstown - Jefferson Township
Library
10 W. College Street in Hagerstown, Indiana (47346)
p (765) 489-5632; f (765) 489-5808

Our Kickin' Website http://hagerstownlibrary.org  Our Rockin' Facebook
Page http://facebook.com/hjtplibrary  and Stuff I'm
Readinghttp://pinterest.com/hjtplibrary/ruth-reads/


Re: [OPEN-ILS-GENERAL] What should be done during unexpected library closings?

2013-04-24 Thread Aaron Zsembery
On Wednesday, April 24, 2013 2:08:28 PM Yamil Suarez ysua...@berklee.edu 
wrote:
 Thank you everyone for their reponses. Could someone share their
 workflow for back dating checked out items on the list, since I
 assume
 other would benefit. Is this something that is done en masse or
 individually?
Our documentation is available online and it explains the process MUCH better 
than I could:
http://plum.pls-net.org/twiki/bin/view/Evergreen/CheckInBackdate
http://plum.pls-net.org/twiki/bin/view/Evergreen/CheckInItems22#Back_dated_Check_In

On a side note, if you haven't run across it most of our Evergreen procedural 
documentation (such as it is) can be found at: 
http://plum.pls-net.org/twiki/bin/view/Evergreen/WebHome


Aaron Z
Jr. Systems Administrator

Pioneer Library System
2557 State Rt. 21
Canandaigua, New York  14424
Phone: (585) 394-8260


Re: [OPEN-ILS-GENERAL] What should be done during unexpected library closings?

2013-04-24 Thread chtrotter
We also backdate when checking in items. However, we go ahead and add an
entry in the closed date editor to ensure that fines do not accrue on those
days we are closed.  I should add that we usually are able to put this
closed date into the system at least one day before the closed date. I am
not sure  if the closed date can be entered the same day and fines not
accrue.

Cristina
--
Cristina Hernandez Trotter
Head of Reference Dept. and Heritage Center
Oconee Regional Library System
801 Bellevue Ave.
Dublin, GA 31021
478-272-5710 (phone)
478-272-0524 (fax)
www.ocrl.org



-Original Message-
From: open-ils-general-boun...@list.georgialibraries.org [mailto:open-ils-
general-boun...@list.georgialibraries.org] On Behalf Of Yamil Suarez
Sent: Tuesday, April 23, 2013 4:31 PM
To: General Evergreen List
Subject: [OPEN-ILS-GENERAL] What should be done during unexpected library
closings?

Hello,

I wanted to ask the community what steps are normally taken when a library
has to unexpectedly close. For my library this happens a couple of times a
year
because of snow storms. I already use amnesty mode when the library opens
up again. I was thinking of also temporarily disabling overdue and
pre-overdue
notices during the unexpected closings too, so that patrons are not told to
return items when the library is temporarily closed. Should I instead add
an
entry to theclosed dates editor instead?

Any other suggestions?

Thanks in advance,
yamil




Re: [OPEN-ILS-GENERAL] What should be done during unexpected library closings?

2013-04-24 Thread Aaron Zsembery
On Wednesday, April 24, 2013 3:21:05 PM chtrot...@ocrl.org wrote:
 I am not sure  if the closed date can be entered the same day and fines
 not accrue.
IIRC, in our install the fine generator runs at 23:59 to generate daily fines, 
so as long as the entry gets in, it should theoretically work. I haven't tried 
that though.

Aaron Z
Jr. Systems Administrator

Pioneer Library System
2557 State Rt. 21
Canandaigua, New York  14424
Phone: (585) 394-8260


Re: [OPEN-ILS-GENERAL] What should be done during unexpected library closings?

2013-04-24 Thread Dan Wells
This isn't especially relevant to the conversation, but last I checked, 
Evergreen actually post dates fines to the end of the fine period in which 
they occur.  In other words, daily fines are all dated with a timestamp of 
23:59 regardless of what time the fine generator runs.  This made the fine 
logic a little simpler to calculate, but it is also a source of general 
confusion for users, as fines appear to happen in the future if you look 
closely.  Perhaps someday someone will find the tuits to fix this, but for now, 
it works.

All that said, maybe you really do run your fine generator at 23:59, but that 
seems a little like living on the edge to me, and I wouldn't base any opinions 
on the billing timestamps :)

Dan

-- 
*
Daniel Wells, Library Programmer Analyst d...@calvin.edu
Hekman Library at Calvin College
616.526.7133


 On 4/24/2013 at 3:25 PM, Aaron Zsembery azsemb...@pls-net.org wrote:
 On Wednesday, April 24, 2013 3:21:05 PM chtrot...@ocrl.org wrote:
 I am not sure  if the closed date can be entered the same day and fines
 not accrue.
 IIRC, in our install the fine generator runs at 23:59 to generate daily 
 fines, so as long as the entry gets in, it should theoretically work. I 
 haven't tried that though.
 
 Aaron Z
 Jr. Systems Administrator
 
 Pioneer Library System
 2557 State Rt. 21
 Canandaigua, New York  14424
 Phone: (585) 394-8260



Re: [OPEN-ILS-GENERAL] What should be done during unexpected library closings?

2013-04-24 Thread Tina Ji (Project Sitka)
There used to be various fine timestamps (IIRC, the real time when  
fines were generated, before 2.0). But we had lots of problems  
with it. Now the 23:59 works. We did receive questions on it, but it's  
rare. I guess displaying the billing time without hour on OPAC helps.


Back to original topic, it is optional to create fines for closed  
dates. Depending on your choice, it may have impact there (items  
returned on the second day after the unexpected closure). But it may  
sound reasonable (at least to me) if you still charge overdue for the  
unexpected closure.


Tina

Quoting Dan Wells d...@calvin.edu:

This isn't especially relevant to the conversation, but last I   
checked, Evergreen actually post dates fines to the end of the   
fine period in which they occur.  In other words, daily fines are   
all dated with a timestamp of 23:59 regardless of what time the   
fine generator runs.  This made the fine logic a little simpler to   
calculate, but it is also a source of general confusion for users,   
as fines appear to happen in the future if you look closely.
Perhaps someday someone will find the tuits to fix this, but for   
now, it works.


All that said, maybe you really do run your fine generator at 23:59,  
 but that seems a little like living on the edge to me, and I   
wouldn't base any opinions on the billing timestamps :)


Dan

--
*
Daniel Wells, Library Programmer Analyst d...@calvin.edu
Hekman Library at Calvin College
616.526.7133



On 4/24/2013 at 3:25 PM, Aaron Zsembery azsemb...@pls-net.org wrote:

On Wednesday, April 24, 2013 3:21:05 PM chtrot...@ocrl.org wrote:

I am not sure  if the closed date can be entered the same day and fines
not accrue.

IIRC, in our install the fine generator runs at 23:59 to generate daily
fines, so as long as the entry gets in, it should theoretically work. I
haven't tried that though.

Aaron Z
Jr. Systems Administrator

Pioneer Library System
2557 State Rt. 21
Canandaigua, New York  14424
Phone: (585) 394-8260







Tina Ji
1-888-848-9250
Trainer/Help Desk Specialist
BC Libraries Cooperative/Sitka




Re: [OPEN-ILS-GENERAL] What should be done during unexpected library closings?

2013-04-24 Thread Andrea Buntz Neiman



We also backdate when checking in items. However, we go ahead and add an
entry in the closed date editor to ensure that fines do not accrue on those
days we are closed.  I should add that we usually are able to put this
closed date into the system at least one day before the closed date. I am
not sure  if the closed date can be entered the same day and fines not
accrue.

Cristina







It's been my experience that if you put the closed date in day-of, it 
does NOT affect the fines for that day.  At least in our setup, the 
fines had already been charged for that day.


There is a way to post-void the fines in batch through a back end 
process; ESI did it for us so I don't know the technical details.


This is useful if, say, an item is due Monday, you're closed 
(unscheduled) Wednesday, and the item is returned on Thursday.  In our 
system, we would want to charge fines for Tuesday  Thursday but not 
Wednesday.  They can be manually voided in the patron billing statement, 
but it's asking a lot of front line staff to do that (especially if it's 
a patron with multiple overdues).


Perhaps an Unscheduled Closing option in the future that will trigger 
those post-voids, suspend notices (as Yamil mentioned in OP), add an 
extra day to hold-shelf expirys, etc.?


Two cents.

A.

Andrea Buntz Neiman, MLS
Librarian II, Public Services
Kent County Public Library
408 High Street
Chestertown, MD 21620
410-778-3636 x2115
www.kentcountylibrary.org

On 4/24/2013 3:21 PM, chtrot...@ocrl.org wrote:

--
Cristina Hernandez Trotter
Head of Reference Dept. and Heritage Center
Oconee Regional Library System
801 Bellevue Ave.
Dublin, GA 31021
478-272-5710 (phone)
478-272-0524 (fax)
www.ocrl.org




-Original Message-
From: open-ils-general-boun...@list.georgialibraries.org [mailto:open-ils-
general-boun...@list.georgialibraries.org] On Behalf Of Yamil Suarez
Sent: Tuesday, April 23, 2013 4:31 PM
To: General Evergreen List
Subject: [OPEN-ILS-GENERAL] What should be done during unexpected library
closings?

Hello,

I wanted to ask the community what steps are normally taken when a library
has to unexpectedly close. For my library this happens a couple of times a

year

because of snow storms. I already use amnesty mode when the library opens
up again. I was thinking of also temporarily disabling overdue and

pre-overdue

notices during the unexpected closings too, so that patrons are not told to
return items when the library is temporarily closed. Should I instead add

an

entry to theclosed dates editor instead?

Any other suggestions?

Thanks in advance,
yamil