Hi Partner,
Hope you are doing good.
Kindly Find the below requirement and send some suitable profiles to
*r...@gtssminds.com* <r...@gtssminds.com>
Reach me on *609 890 0316 x 802*
We have an urgent requirement with our Direct Client for *IVR Technical
Lead*
Position : *IVR Technical Lead*
Location : Detroit MI
Duration : 12 months
*POSITION DESCRIPTION:*
- The IVR Technical Lead position reports to the Development Services
Manager and is directly assigned to the Technical Project Manager, (TPM).
- You will be responsible for partnering with the Technical Project
Manager to monitor and oversee the deliverables of the application
technical team for a project.
- This may include overseeing all the application technical resources
(and the quality of their specific deliverables) or a portion of the
application technical resources (and the quality of their specific
deliverables). The projects may have multiple application interfaces.
- Experience with IVR, Voice Recognition, and be comfortable with the
Engineering side is required.
*Technical Lead’s responsibilities may include:*
- Taking the Solution Architect’s design and overseeing the execution of
the design
- Leading detailed design sessions with different areas in the Bank,
Vendors, and Clients (if applicable)
- Providing input to the TPM on tasks, statuses, issues, and risks
- Collaborates with TPM on the needs of the project so they can both
work to ensure project tasks are completed
- Overseeing the application technical developers to make sure
- They are tracking on time
- Help resolve issues that they cannot resolve
- Ensuring standards and processes are being followed
- Leading issue resolution sessions with different areas in Comerica,
Vendors, and Clients (if applicable)
- Continuously scanning the progress of the project to make sure nothing
is “falling through the cracks”
- Setting up adhoc meetings with technical team
- Excellent leadership and people skills
- Must be able to learn new things quickly and have strong logical and
problem solving skills
- Must have lots of experience working with applications that have
multiple interfaces
Thanks and Regards,
*Raja*
*Strategic Alliance*
*G*lobal *T*echnical *S*oftware *S*ervices Inc.
NJ, USA
**Reach me via Email @r...@gtssminds.com | Work @ 609-890-0316 x 802
*Skype : RAJAGTSS*
*Facebook* : http://www.facebook.com/profile.php?id=100000733180253
*LinkedIn* : http://in.linkedin.com/pub/raja-kumar-s-r/39/33b/147
*Twitter * : https://twitter.com/#!/RAJA051
Know more about us for IT Staffing @ www.gtssminds.com |
IT Services @ www.techtrendsit.com | Product Engineering Services @
www.embedded360.com
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