Hi Folks, Please share the suitable resource for this Position. Please share the Visa Copy and Photo ID Proof of your consultants. =================================================================
*Role: Network Operations Center - Level II* *Location: Washington, DC* *Duration: 12 Months* *Description:* The *Network Operations Center (NOC) *is part of the Network Engineering hich falls under IT. The NOC is primarily responsible for 1st and 2nd level troubleshooting of the Client’s Local and global networks, logging and tracking problems, testing newlink/network equipment for readiness. *Essential Job Functions:* • Provides 1st Level and 2nd level network and communication link infrastructure support to the Client engineers, HQ IT and Country Offices (CO). • Performs 1st and 2nd level troubleshooting of the Client's Local Area Network (LAN) and Global Communications networks. This include all aspects of the network infrastructure (switches, routers, specialized servers) as well as communication links infrastructure (VSAT, MPLS, IPL, Internet2, etc..). • Work and coordinates with technical support personnel, both internal and third-party vendors in order to provide fast resolutions for network and communication link problems. • Takes ownership of all HQ network and Global Communication Network problems • Performs follow-up action to make sure problems are solved in a prompt and professional manner. • Escalates the problem promptly to ensure high availability of network devices that are part of the Client's network. • Acts as a point of contact for the engineers, HQ and Country Office Information Technology staff, in case of network and communication-link problems. • Provides implementation support for Global Communication projects, including acceptance testing of links in co-operation with the Country Offices’ IT staff, vendors, and Engineers. • Connects equipment, runs emergency cabling in the Data Centers and major network Communication Rooms (NCR). • Configure switch ports, operates test equipment and using diagnostic software to perform individual tests as well as ongoing performance testing • Creates incident ticket, provides update and follow-up. • Write and updates technical troubleshooting procedures. • Work closely with other technical professionals in a multicultural environment. *Educational Qualifications and Experience:* • Education: Contractor staff in the NOC Technician position shall have a minimum of Associated Degree or equivalent work experience, Technical School diploma, or Certified Technical Training. • Role Specific Experience: a minimum of 2 Years of experience in in the telecommunications industry and/or computer networking, wired and wireless technology Certification Requirements: • Technical School diploma or Certified Technical Training. CCNA preferable *Required Skills/Abilities:* • Basic knowledge in various network monitoring tools. • Basic knowledge of CISCO operation system. • Requires intermediate knowledge and understanding of LAN (wired and wireless)/WAN technology • Must have effective verbal and written communication skills and have ability to work under pressure in a busy environment, deal sensitively in a multi-cultural environment, and build effective working relations with clients and colleagues. • Demonstrated, customer service, technical and analytical skills; • Ability to diagnose and resolve technical problems independently as well as in collaboration with a team; strong team player *Desired Skills/Abilities *(not required but a plus) • Good knowledge in Microsoft Sharepoint, Excel • Understanding of ITIL processes, • Knowledge of Remedy Incident Management system and Crystal Reports • Knowledge of Linux operating system environment Thanks & Regards! *Manish Gupta* Nityo Infotech Corp. *Desk : 609-353-5286* *Email : manish.gu...@nityo.com <manish.gu...@nityo.com>* -- You received this message because you are subscribed to the Google Groups "Open Source Erp & Crm" group. To unsubscribe from this group and stop receiving emails from it, send an email to open-source-erp-crm+unsubscr...@googlegroups.com. To post to this group, send email to open-source-erp-crm@googlegroups.com. Visit this group at https://groups.google.com/group/open-source-erp-crm. For more options, visit https://groups.google.com/d/optout.
