Re: [osol-discuss] [webstack-discuss] Open Solaris bug web UI unusable (was) Re: mysql user

2007-12-05 Thread ludo

Alan Coopersmith wrote:

ludo wrote:
  

got the same bjorken  experiencehaving some useless emails about bug
updates like:



Believe or not, those e-mails are far less broken than they used to be - still
not very good, but a step forward.

  

sad... Will escalate some how,



Escalate to who?   

Thanks for replying, this is the first step of the process.
Then I''ll try with Jeff J.:-)
He likes sending and receiving post-cards...
The irony is that I've seen many times requests to file bugs to improve 
indiana... If this fundamental entry point is broken, what's the point 
of asking for community feedback?



Bugs.opensolaris.org sucks so badly in large part because
it's unresourced and no one has the responsibility to improve it, hence the
goal to replace it with an open bug db.
  

Any time frame for that?
Thanks,
Ludo

___
opensolaris-discuss mailing list
opensolaris-discuss@opensolaris.org

Re: [osol-discuss] [webstack-discuss] Open Solaris bug web UI unusable (was) Re: mysql user

2007-12-04 Thread Alan Coopersmith
ludo wrote:
> The irony is that I've seen many times requests to file bugs to improve
> indiana... If this fundamental entry point is broken, what's the point
> of asking for community feedback?

Ah, but you don't use bugs.opensolaris.org for Indiana bugs - those go
to http://defect.opensolaris.org, where Indiana is being used as a test
subject to help evaluate bugzilla 3.0 to become the new bug db for OpenSolaris.

-- 
-Alan Coopersmith-   [EMAIL PROTECTED]
 Sun Microsystems, Inc. - X Window System Engineering

___
opensolaris-discuss mailing list
opensolaris-discuss@opensolaris.org


Re: [osol-discuss] [webstack-discuss] Open Solaris bug web UI unusable (was) Re: mysql user

2007-12-04 Thread Alan Coopersmith
ludo wrote:
> got the same bjorken  experiencehaving some useless emails about bug
> updates like:

Believe or not, those e-mails are far less broken than they used to be - still
not very good, but a step forward.

> sad... Will escalate some how,

Escalate to who?   Bugs.opensolaris.org sucks so badly in large part because
it's unresourced and no one has the responsibility to improve it, hence the
goal to replace it with an open bug db.

-- 
-Alan Coopersmith-   [EMAIL PROTECTED]
 Sun Microsystems, Inc. - X Window System Engineering

___
opensolaris-discuss mailing list
opensolaris-discuss@opensolaris.org


Re: [osol-discuss] [webstack-discuss] Open Solaris bug web UI unusable (was) Re: mysql user

2007-12-04 Thread ludo

David Van Couvering wrote:

Hm, I got the email this time, but it's a bug id that works internal
to Sun only: 6636848, or
http://bt2ws.central.sun.com/CrPrint?id=6636848.

I tried typing this into the open solaris bug tracking tool, and it
says the bug doesn't exist.  I did a full text search for mysql and
got 9 hits, none of which are my bug.  I also tried limiting to
"solaris/utilities" and got nothing, and the actual category it
searched for was cdwx/utility.

This is *s* broken! I don't know how *anybody* can use this bug
tool!!  What are people *really* doing to manage their issues?
  
got the same bjorken  experiencehaving some useless emails about bug 
updates like:


*Synopsis*: Trash can tray icon is always emtpy even if you have deleted files 
in it.
CR 6635089 changed on Dec 3 2007 by 

=== Field  === New Value = === Old Value =

DescriptionNew Note   
== === ===


Nothing less, nothing more, no links, nothing:)

sad... Will escalate some how,
Ludo

Just to summarize the problems I'm having:

* The first time I logged a bug, it said "the bug has been logged" and
gave me *no* reference to the bug id, even the number let alone a link
to its entry
* I never got an email
* A search for it showed up nothing - and the search tool is brain
dead.  I can't search by bugs I logged or bugs assigned to me or
anything like that.  It's like a demo search UI.
* The categories in search don't even match up to the categories
available when creating a bug
* The *second* time I logged it, I got an email, but with a *Sun
internal* bug id (bugster), and when I tried to use this bug id
externally, no go, and search still came up empty (see above).

David

On Dec 3, 2007 3:11 PM, Jyri Virkki <[EMAIL PROTECTED]> wrote:
  

David Van Couvering wrote:


OK, I relogged the bug, assigned to 'ruby' this time.  Again, it says
"the bug has been logged" with no bugid and so far I have received no
email.  Hopefully you can find it...
  

One of your bugs showed up in the mysql subcategory, so it does seem
to work, but it takes a long time to show up (days?). Hopefully this
response speed will be improved over time.



--
Jyri J. Virkki - [EMAIL PROTECTED] - Sun Microsystems






  


___
opensolaris-discuss mailing list
opensolaris-discuss@opensolaris.org

Re: [osol-discuss] [webstack-discuss] Open Solaris bug web UI unusable (was) Re: mysql user

2007-12-03 Thread Jyri Virkki
David Van Couvering wrote:
>
> Hm, I got the email this time, but it's a bug id that works internal
> to Sun only: 6636848, or
> http://bt2ws.central.sun.com/CrPrint?id=6636848.
> 
> I tried typing this into the open solaris bug tracking tool, and it
> says the bug doesn't exist.  I did a full text search for mysql and
> got 9 hits, none of which are my bug.  I also tried limiting to
> "solaris/utilities" and got nothing, and the actual category it
> searched for was cdwx/utility.
> 
> This is *s* broken! I don't know how *anybody* can use this bug
> tool!!  What are people *really* doing to manage their issues?

I'm not sure which project manages the bug interface but I found
website-discuss which seems a likely forum, so I'm replying/forwarding
there, hopefully it's the best place.


> Just to summarize the problems I'm having:
> 
> * The first time I logged a bug, it said "the bug has been logged" and
> gave me *no* reference to the bug id, even the number let alone a link
> to its entry
> * I never got an email
> * A search for it showed up nothing - and the search tool is brain
> dead.  I can't search by bugs I logged or bugs assigned to me or
> anything like that.  It's like a demo search UI.
> * The categories in search don't even match up to the categories
> available when creating a bug
> * The *second* time I logged it, I got an email, but with a *Sun
> internal* bug id (bugster), and when I tried to use this bug id
> externally, no go, and search still came up empty (see above).
> 
> David



-- 
Jyri J. Virkki - [EMAIL PROTECTED] - Sun Microsystems
___
opensolaris-discuss mailing list
opensolaris-discuss@opensolaris.org