[OpenStack-Infra] ask.openstack.org down for some days
ask.openstack.org has been down for most of the week: /Firefox can’t establish a connection to the server at ask.openstack.org./ I wouldn't mind helping if I knew how. Bernd. ___ OpenStack-Infra mailing list OpenStack-Infra@lists.openstack.org http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-infra
Re: [OpenStack-Infra] ask.openstack.org down for some days
On 2019-11-09 10:35:07 +0900 (+0900), Bernd Bausch wrote: > ask.openstack.org has been down for most of the week: > >/Firefox can’t establish a connection to the server at >ask.openstack.org./ > > I wouldn't mind helping if I knew how. For some reason Apache has been failing to restart during daily log rotation all week. I've manually started it again. Most of the sysadmins have been busy with other things in Shanghai (myself included), but I had a few free minutes on a layover just now. It's worth keeping in mind that the ask.openstack.org site has basically been unmaintained for years, ever since the AskBot maintainer OSF was contracting to run it disappeared. If folks are still finding the service useful, then we probably need to have a conversation about finding a maintainer for it. -- Jeremy Stanley signature.asc Description: PGP signature ___ OpenStack-Infra mailing list OpenStack-Infra@lists.openstack.org http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-infra
Re: [OpenStack-Infra] ask.openstack.org down for some days
Yes, I guess it's still useful. Traffic is not very high, perhaps 5 questions a day (if there are logs, it should be easy to confirm this), both from absolute beginners and advanced users. No idea what time and skill is required to maintain an Askbot site, but I am certainly curious. Bernd. On 2019/11/10 2:07 AM, Jeremy Stanley wrote: For some reason Apache has been failing to restart during daily log rotation all week. I've manually started it again. Most of the sysadmins have been busy with other things in Shanghai (myself included), but I had a few free minutes on a layover just now. It's worth keeping in mind that the ask.openstack.org site has basically been unmaintained for years, ever since the AskBot maintainer OSF was contracting to run it disappeared. If folks are still finding the service useful, then we probably need to have a conversation about finding a maintainer for it. ___ OpenStack-Infra mailing list OpenStack-Infra@lists.openstack.org http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-infra
Re: [OpenStack-Infra] ask.openstack.org down for some days
Typically we give a cry for help and people pay attention and start moderating again for a month or so. Then it falls off of people’s radar again. The site needs massive improvements: better spam filtering, smarter suggestion engine to discourage duplicate posts, better tagging and search, etc... most questions go unanswered or unmoderated for months. I’d love it if someone took up that task, but I fear it won’t happen. Ifwecant find a champion, I believe we should think about winding down the service. In its current state it’s doing more harm than good. Thanks, Jimmy > On Nov 9, 2019, at 7:06 PM, Bernd Bausch wrote: > > Yes, I guess it's still useful. Traffic is not very high, perhaps 5 > questions a day (if there are logs, it should be easy to confirm this), both > from absolute beginners and advanced users. > > No idea what time and skill is required to maintain an Askbot site, but I am > certainly curious. > > Bernd. > >> On 2019/11/10 2:07 AM, Jeremy Stanley wrote: >> For some reason Apache has been failing to restart during daily log >> rotation all week. I've manually started it again. Most of the >> sysadmins have been busy with other things in Shanghai (myself >> included), but I had a few free minutes on a layover just now. >> >> It's worth keeping in mind that the ask.openstack.org site has >> basically been unmaintained for years, ever since the AskBot >> maintainer OSF was contracting to run it disappeared. If folks are >> still finding the service useful, then we probably need to have a >> conversation about finding a maintainer for it. > > ___ > OpenStack-Infra mailing list > OpenStack-Infra@lists.openstack.org > http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-infra ___ OpenStack-Infra mailing list OpenStack-Infra@lists.openstack.org http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-infra
Re: [OpenStack-Infra] ask.openstack.org down for some days
I am one of the moderators (no admin privileges though). Spam is not a problem, perhaps twice a month. Unmoderated questions aren't either (from my narrow perspective), but it is true that we could do with more answers, especially to the more specialized questions. And it is true that the user interface is lacking at several levels. I am happy to volunteer though, having no real system administration experience, there would be a learning curve, i.e. no immediate resolution. Bernd > On Nov 10, 2019, at 12:46, Jimmy McArthur wrote: > > Typically we give a cry for help and people pay attention and start > moderating again for a month or so. Then it falls off of people’s > radar again. The site needs massive improvements: better spam > filtering, smarter suggestion engine to discourage duplicate posts, > better tagging and search, etc... most questions go unanswered or > unmoderated for months. > > I’d love it if someone took up that task, but I fear it won’t happen. > Ifwecant find a champion, I believe we should think about winding down > the service. In its current state it’s doing more harm than good. > > Thanks, > Jimmy > >> On Nov 9, 2019, at 7:06 PM, Bernd Bausch wrote: >> >> Yes, I guess it's still useful. Traffic is not very high, perhaps 5 >> questions a day (if there are logs, it should be easy to confirm this), both >> from absolute beginners and advanced users. >> >> No idea what time and skill is required to maintain an Askbot site, but I am >> certainly curious. >> >> Bernd. >> >>> On 2019/11/10 2:07 AM, Jeremy Stanley wrote: >>> For some reason Apache has been failing to restart during daily log >>> rotation all week. I've manually started it again. Most of the >>> sysadmins have been busy with other things in Shanghai (myself >>> included), but I had a few free minutes on a layover just now. >>> >>> It's worth keeping in mind that the ask.openstack.org site has >>> basically been unmaintained for years, ever since the AskBot >>> maintainer OSF was contracting to run it disappeared. If folks are >>> still finding the service useful, then we probably need to have a >>> conversation about finding a maintainer for it. >> >> ___ >> OpenStack-Infra mailing list >> OpenStack-Infra@lists.openstack.org >> http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-infra ___ OpenStack-Infra mailing list OpenStack-Infra@lists.openstack.org http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-infra
Re: [OpenStack-Infra] ask.openstack.org down for some days
Having a StackOverflow kind Q&A site is of great value but only if there is enough critical mass to maintain it. Clearly ask.openstack.org is far from reaching that mass. I would personally see more useful to redirect users to two existing platforms that already passed the critical mass and which have active moderators, like: - https://stackoverflow.com for developers - https://serverfault.com for operators I know that on OpenStack we have good track of DIY on anything but we need to realize about what is achievable or not. Sometimes is better to focus on core business and outsource some services. Cheers Sorin Sbarnea > On 10 Nov 2019, at 11:15, Bernd Bausch wrote: > > I am one of the moderators (no admin privileges though). Spam is not a > problem, perhaps twice a month. Unmoderated questions aren't either (from my > narrow perspective), but it is true that we could do with more answers, > especially to the more specialized questions. And it is true that the user > interface is lacking at several levels. > > I am happy to volunteer though, having no real system administration > experience, there would be a learning curve, i.e. no immediate resolution. > > Bernd > >> On Nov 10, 2019, at 12:46, Jimmy McArthur wrote: >> >> Typically we give a cry for help and people pay attention and start >> moderating again for a month or so. Then it falls off of people’s >> radar again. The site needs massive improvements: better spam >> filtering, smarter suggestion engine to discourage duplicate posts, >> better tagging and search, etc... most questions go unanswered or >> unmoderated for months. >> >> I’d love it if someone took up that task, but I fear it won’t happen. >> Ifwecant find a champion, I believe we should think about winding down >> the service. In its current state it’s doing more harm than good. >> >> Thanks, >> Jimmy >> >>> On Nov 9, 2019, at 7:06 PM, Bernd Bausch wrote: >>> >>> Yes, I guess it's still useful. Traffic is not very high, perhaps 5 >>> questions a day (if there are logs, it should be easy to confirm this), >>> both from absolute beginners and advanced users. >>> >>> No idea what time and skill is required to maintain an Askbot site, but I >>> am certainly curious. >>> >>> Bernd. >>> On 2019/11/10 2:07 AM, Jeremy Stanley wrote: For some reason Apache has been failing to restart during daily log rotation all week. I've manually started it again. Most of the sysadmins have been busy with other things in Shanghai (myself included), but I had a few free minutes on a layover just now. It's worth keeping in mind that the ask.openstack.org site has basically been unmaintained for years, ever since the AskBot maintainer OSF was contracting to run it disappeared. If folks are still finding the service useful, then we probably need to have a conversation about finding a maintainer for it. >>> >>> ___ >>> OpenStack-Infra mailing list >>> OpenStack-Infra@lists.openstack.org >>> http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-infra > > ___ > OpenStack-Infra mailing list > OpenStack-Infra@lists.openstack.org > http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-infra ___ OpenStack-Infra mailing list OpenStack-Infra@lists.openstack.org http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-infra
Re: [OpenStack-Infra] ask.openstack.org down for some days
Sorin Sbarnea wrote:
Having a StackOverflow kind Q&A site is of great value but only if there is
enough critical mass to maintain it. Clearly ask.openstack.org is far from reaching
that mass.
I would personally see more useful to redirect users to two existing platforms
that already passed the critical mass and which have active moderators, like:
- https://stackoverflow.com for developers
- https://serverfault.com for operators
+1
We could look at making ask read-only for a while, explicitly
redirecting to serverfault ("openstack" tag) for new questions.
I know that on OpenStack we have good track of DIY on anything but we need to
realize about what is achievable or not. Sometimes is better to focus on core
business and outsource some services.
We are also quite bad at stopping doing things :)
--
Thierry
___
OpenStack-Infra mailing list
OpenStack-Infra@lists.openstack.org
http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-infra
