Re: [opensuse-factory] Printing in openSUSE 10.3

2007-03-02 Thread JP Rosevear
On Thu, 2007-03-01 at 11:29 +0100, Ludwig Nussel wrote:
 JP Rosevear wrote:
  One good use case we've seen with customers is that they don't want to
  give out the root password because that would enable users to do
  anything they want like update packages.
 
 What specific part of printer configuration should a user be able to
 do without authentication? Demanding that users must be able to
 configure printers without knowing the root password is too coarse
 grained. AFAICS the YaST2 printer module for example offers to
 reconfigure the firewall and to install additional packages when
 needed also as part of printer configuration.

Adding printers.  You can get large setups with dozens or hundreds of
printers.

-JP
-- 
JP Rosevear [EMAIL PROTECTED]
Novell, Inc.

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Re: [opensuse-factory] Heads up for 2.6.21

2007-03-02 Thread Stephan Kulow
Am Freitag 02 März 2007 schrieb Sid Boyce:
 On openSUSE 10.2 (KDE-3.5.5) and 10.3 Alpha (KDE-3.5.6), I've
 encountered a problem with vanilla 2.6.21-rc1 up to 2.6.21-rc2-git1. KDE
 is setup not to require a password to unlock the screen, but it asks for
 password. When given the password, it unlocks, but kwin, kicker,
 klauncher and may be other kdeinit stuff have died with no errors
 reported. Doing straces do not show errors.
 If I start those 3 from the command line, everything comes back except
 the desktop icons and the next lock will repeat the same sequence.
 The workaround I've found is to move kdesktop_lock out of /opt/kde3/bin,
 everything comes back intact when a key is pressed or the mouse is moved
 after the screen is blanked.

If the kernel is affecting this, you should get OOM errors 
in /var/log/messages

Greetings, Stephan

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Re: [opensuse-factory] Printing in openSUSE 10.3

2007-03-02 Thread Ludwig Nussel
JP Rosevear wrote:
 On Thu, 2007-03-01 at 11:29 +0100, Ludwig Nussel wrote:
  JP Rosevear wrote:
   One good use case we've seen with customers is that they don't want to
   give out the root password because that would enable users to do
   anything they want like update packages.
  
  What specific part of printer configuration should a user be able to
  do without authentication? Demanding that users must be able to
  configure printers without knowing the root password is too coarse
  grained. AFAICS the YaST2 printer module for example offers to
  reconfigure the firewall and to install additional packages when
  needed also as part of printer configuration.
 
 Adding printers.  You can get large setups with dozens or hundreds of
 printers.

Are you talking about setups where you plug in your shiny new USB
printer and want it to just work or are you talking about network
printers? I was assuming you were talking about the former but I
somehow doubt that hundreds of printers need to be configured in
that scenario ;-)

cu
Ludwig

-- 
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 //\   SUSE Labs
 V_/_  http://www.suse.de/
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Re: [opensuse-factory] [RFC] autofs5

2007-03-02 Thread M9.
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1



Matthias Koenig schreef:
 Hi,

 I would like to update to autofs5.
 autofs5 is a major rewrite of autofs4 and while there might still
 be some problems I hope it is stable enough. Fedora is already shipping
 this. We really should have it in Code 11, so I want this to be tested
 in openSUSE 10.3.
 Most of the new features enhance the functionality to be more compliant
 with industry standard.
 For testing purposes I already provide packages for factory and 10.2
 in the buildservice:
 http://build.opensuse.org/project/show?project=home%3Amakoenig

 Here is a list of changes:

 Differences v4 vs. v5
 -
 - Master map is now read and parsed by the `automount' daemon
 - The master map default is auto.master and nsswitch is used to
   locate it. The line +auto.master has been added to the default
   installed /etc/auto.master to ensure that those using NIS will
   still find their master map. This is in line with other industry
   automount implementations.
 - The `automount' daemon is now a multi-threaded application
 - `autofs' filesystem mounts only appear in /proc/mounts and not
   /etc/mtab.
 - `autofs' version 5.0.0 will refuse to run if it cannot find an
autofs4 kernel module that supports protocol version 5.00 or above.
 - mount options present in the master map are now overridden by mount
   options in map entries instead of being accumulated. This behaviour
   is in line with other industry automount implementations.

 New features in v5
 --
 - improved direct mount map support
 - `+' map inclusion
 - added nsswitch map source support
 - rewrote multi-mount map code
 - added LDAP encryption and authentication support
 - improved shutdown and restart
 - a hosts map module has been added

 Before going to factory, any comments on this update?

 Matthias

Yeah, sound good!

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M9.   Now, is the only time that exists.



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Re: [opensuse-factory] Printing in openSUSE 10.3

2007-03-02 Thread Carlos E. R.
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The Thursday 2007-03-01 at 11:29 +0100, Ludwig Nussel wrote:

 
 What specific part of printer configuration should a user be able to
 do without authentication? Demanding that users must be able to
 configure printers without knowing the root password is too coarse
 grained. AFAICS the YaST2 printer module for example offers to
 reconfigure the firewall and to install additional packages when
 needed also as part of printer configuration.

Add a new printer, not the main one. I think cups handles that nicely, I 
don't use Yast to install my printer.

- -- 
Cheers,
   Carlos E. R.

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Re: [opensuse-factory] Heads up for 2.6.21

2007-03-02 Thread Sid Boyce

Greg KH wrote:

On Fri, Mar 02, 2007 at 04:41:08AM +, Sid Boyce wrote:
On openSUSE 10.2 (KDE-3.5.5) and 10.3 Alpha (KDE-3.5.6), I've 
encountered a problem with vanilla 2.6.21-rc1 up to 2.6.21-rc2-git1. KDE 
is setup not to require a password to unlock the screen, but it asks for 
password. When given the password, it unlocks, but kwin, kicker, 
klauncher and may be other kdeinit stuff have died with no errors 
reported. Doing straces do not show errors.
If I start those 3 from the command line, everything comes back except 
the desktop icons and the next lock will repeat the same sequence.
The workaround I've found is to move kdesktop_lock out of /opt/kde3/bin, 
everything comes back intact when a key is pressed or the mouse is moved 
after the screen is blanked.

NOTE, this is just a heads up, so no action is expected.


Note, the kernel should not have anything to do with this...

But if you think it does, please file a bug at bugzilla.kernel.org and
let the kernel developers know on the linux-kernel list, so that it can
get fixed.

thanks,

greg k-h


I've posted this problem to the kernel mailing list and Avi Kivity has 
been responding.
That's precisely the problem, determining whether it's a kernel or KDE 
bug. With up to 2.6.20 there isn't a problem, it's only reared its head 
at 2.6.21-rc1 on 10.2 x86_64 and 10.3 Alpha x86 where these kdeinit 
functions die without posting any errors in log files or in strace and 
they die only when kdesktop_lock is run. Not allowing kdesktop_lock to 
run, everything is normal.

Different versions of openSUSE distros and KDE but same kernel versions.
I shall build and test 2.6.21-rc2-git2 on kubuntu 6.10 to see if I get 
the same errors.

Regards
Sid.
--
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Emeritus IBM/Amdahl Mainframes and Sun/Fujitsu Servers Tech Support 
Specialist, Cricket Coach

Microsoft Windows Free Zone - Linux used for all Computing Tasks

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Re: [opensuse-factory] Printing in openSUSE 10.3

2007-03-02 Thread Carlos E. R.
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1


The Thursday 2007-03-01 at 12:33 +0100, Klaus Singvogel wrote:

...

 But if not, then we might replace the hal backend by _any_ backend,
 and no need to use no longer developed tools (hal backend) is needed.
 Instead we can use our own mechanism here, even YaST, as soon as YaST
 supports installation of printers without any need of user feedback
 (full automatism).


I would object to something configuring printers without my knowledge, 
automatically.

One of the good points of linux is that it is stable, in the sense that 
once we configure something it stays put and we don't have to touch it 
ever again.

Too many automatisms and that will break.

At least, let yast ask whether we want automatic configuration of printers 
or not.


  If we can get to zeroconfig printing we could optionally just remove a
  printer from cups when its unplugged.  A little more unclear how useful
  it would be.
 
 I want to point out the optionally here.
 
 CUPS offers the possibility of spooling print jobs, when the
 communication to a printer fails (or the admin wishes so). Sure,
 Enterprise Servers admins are more interested in this spooling feature
 than home users. So we should offer a configuration for both kinds of
 customers. I'm thinking of storing this global configuration data
 somewhere below /etc/sysconfig.

As a home user, I'm very happy with cups spooling while the printer is 
disconnected. I print, I notice that it is not actually printing, then I 
look at it and power it on, without having to repeat the print job, and no 
pesky pop-ups.

- -- 
Cheers,
   Carlos E. R.
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Re: [opensuse-factory] Printing in openSUSE 10.3

2007-03-02 Thread Carlos E. R.

-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

On 2007-03-01 13:35 +0100, M9 wrote:

-BEGIN PGP MESSAGE-
Charset: ISO-8859-15
Version: GnuPG v1.4.6 (GNU/Linux)
Comment: Using GnuPG with SUSE - http://enigmail.mozdev.org

hQIOA/E8+Y9nFZR0EAf/YeEfYvt2amLhhj7E4ni/t/yTIWnkMr0o1DswSusOs7a2
n6scwb9xCRmMj43xJBVbcO0vpVviJX/7D1u6wz9A1C3ibrfmCT4qESSwrmpD2cyv


Would you care to decrypt, please? Unless it is a secret, of course :-P

- --
Cheers,
   Carlos E.R.
-BEGIN PGP SIGNATURE-
Version: GnuPG v1.4.5 (GNU/Linux)

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=LBhH
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Re: [opensuse-factory] Heads up for 2.6.21

2007-03-02 Thread Sid Boyce

Stephan Kulow wrote:

Am Freitag 02 März 2007 schrieb Sid Boyce:

On openSUSE 10.2 (KDE-3.5.5) and 10.3 Alpha (KDE-3.5.6), I've
encountered a problem with vanilla 2.6.21-rc1 up to 2.6.21-rc2-git1. KDE
is setup not to require a password to unlock the screen, but it asks for
password. When given the password, it unlocks, but kwin, kicker,
klauncher and may be other kdeinit stuff have died with no errors
reported. Doing straces do not show errors.
If I start those 3 from the command line, everything comes back except
the desktop icons and the next lock will repeat the same sequence.
The workaround I've found is to move kdesktop_lock out of /opt/kde3/bin,
everything comes back intact when a key is pressed or the mouse is moved
after the screen is blanked.


If the kernel is affecting this, you should get OOM errors 
in /var/log/messages


Greetings, Stephan



Nothing that says that kdeinit stuff has died, no out-of-memory errors 
either. 2.6.2-rc2-git2 kernel building on a P-II/333/96M/2M video with 
Kubuntu-6.10, shall see if I get the same on it.

Regards
Sid.
--
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Emeritus IBM/Amdahl Mainframes and Sun/Fujitsu Servers Tech Support 
Specialist, Cricket Coach

Microsoft Windows Free Zone - Linux used for all Computing Tasks

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Re: [opensuse-factory] Printing in openSUSE 10.3

2007-03-02 Thread Sid Boyce

Carlos E. R. wrote:

-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

On 2007-03-01 13:35 +0100, M9 wrote:

-BEGIN PGP MESSAGE-
Charset: ISO-8859-15
Version: GnuPG v1.4.6 (GNU/Linux)
Comment: Using GnuPG with SUSE - http://enigmail.mozdev.org

hQIOA/E8+Y9nFZR0EAf/YeEfYvt2amLhhj7E4ni/t/yTIWnkMr0o1DswSusOs7a2
n6scwb9xCRmMj43xJBVbcO0vpVviJX/7D1u6wz9A1C3ibrfmCT4qESSwrmpD2cyv


Would you care to decrypt, please? Unless it is a secret, of course :-P

- --
Cheers,
   Carlos E.R.


All swear words, no deleted expletives, so encrytion saves him from 
prosecution. Come in M9.

Regards
Sid.

--
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Emeritus IBM/Amdahl Mainframes and Sun/Fujitsu Servers Tech Support 
Specialist, Cricket Coach

Microsoft Windows Free Zone - Linux used for all Computing Tasks

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Re: [opensuse-factory] Printing in openSUSE 10.3

2007-03-02 Thread M9.
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1



Sid Boyce schreef:
 Carlos E. R. wrote:
 -BEGIN PGP SIGNED MESSAGE-
 Hash: SHA1

 On 2007-03-01 13:35 +0100, M9 wrote:
 -BEGIN PGP MESSAGE-
 Charset: ISO-8859-15
 Version: GnuPG v1.4.6 (GNU/Linux)
 Comment: Using GnuPG with SUSE - http://enigmail.mozdev.org

 hQIOA/E8+Y9nFZR0EAf/YeEfYvt2amLhhj7E4ni/t/yTIWnkMr0o1DswSusOs7a2
 n6scwb9xCRmMj43xJBVbcO0vpVviJX/7D1u6wz9A1C3ibrfmCT4qESSwrmpD2cyv

 Would you care to decrypt, please? Unless it is a secret, of course :-P

 - --
 Cheers,
Carlos E.R.
 
 All swear words, no deleted expletives, so encrytion saves him from
 prosecution. Come in M9.
 Regards
 Sid.

Thought so it was me again...
Was testing  10.3A0+, on 586, and as i upgraded the systen from
10.2RCfinal trough the net, also thinderbird got upgraded, with a new
pgp module, which is (?) incompatible with the old one..
Can not even read my own posts on the other machines...(lol)
And the old module can not import the keys, so, i just switched it off.
( after discovering that it was impossible to read)

Btw. did anyone got the key imported?
 

- --


Have a nice day,

M9.   Now, is the only time that exists.



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Re: [opensuse-factory] Printing in openSUSE 10.3

2007-03-02 Thread Patrick Shanahan
* M9. [EMAIL PROTECTED] [03-02-07 11:44]:
 [...] 
 Btw. did anyone got the key imported?

For an open mailing list???  You waste my time!
-- 
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Re: [opensuse-factory] Printing in openSUSE 10.3

2007-03-02 Thread Carlos E. R.
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1


The Friday 2007-03-02 at 17:41 +0100, M9. wrote:

 Thought so it was me again...
 Was testing  10.3A0+, on 586, and as i upgraded the systen from
 10.2RCfinal trough the net, also thinderbird got upgraded, with a new
 pgp module, which is (?) incompatible with the old one..
 Can not even read my own posts on the other machines...(lol)
 And the old module can not import the keys, so, i just switched it off.
 ( after discovering that it was impossible to read)
 
 Btw. did anyone got the key imported?

Yes, but from the previous email:

| gpg: Signature made Thu 01 Mar 2007 11:52:51 AM CET using DSA key ID 7E8BA438
| gpg: Good signature from Monkey 9 [EMAIL PROTECTED]

which is the same signature you use today:

 gpg: Signature made Fri 02 Mar 2007 05:41:38 PM CET using DSA key ID 7E8BA438
 gpg: Good signature from Monkey 9 [EMAIL PROTECTED]

If you mean the key for the encrypted message, no obviously not. Only the 
recipient of the encrypted message can read it - not even you, unless 
you also encrypted to yourself.


- -- 
Cheers,
   Carlos E. R.
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Re: [opensuse-factory] Printing in openSUSE 10.3

2007-03-02 Thread Carlos E. R.
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1


The Friday 2007-03-02 at 13:55 -0500, Patrick Shanahan wrote:

  Btw. did anyone got the key imported?
 
 For an open mailing list???  You waste my time!

Precisely for an open mail list! You haven't been hit by an impersonating 
trickster on a list, no? I was, that why I always sign.

- -- 
Cheers,
   Carlos E. R.

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Re: [opensuse-factory] Printing in openSUSE 10.3

2007-03-02 Thread M9.
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Patrick Shanahan schreef:
 * M9. [EMAIL PROTECTED] [03-02-07 11:44]:
  [...] 
 Btw. did anyone got the key imported?
 
 For an open mailing list???  You waste my time!

Well fuck you than... ;-)

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Comment: Using GnuPG with SUSE - http://enigmail.mozdev.org

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Re: [opensuse-factory] Printing in openSUSE 10.3

2007-03-02 Thread M9.
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1



Carlos E. R. schreef:
 
 The Friday 2007-03-02 at 17:41 +0100, M9. wrote:
 

 Btw. did anyone got the key imported?
 
 Yes, but from the previous email:
 
 | gpg: Signature made Thu 01 Mar 2007 11:52:51 AM CET using DSA key ID 
 7E8BA438
 | gpg: Good signature from Monkey 9 [EMAIL PROTECTED]
 
 which is the same signature you use today:
 
 gpg: Signature made Fri 02 Mar 2007 05:41:38 PM CET using DSA key ID 7E8BA438
 gpg: Good signature from Monkey 9 [EMAIL PROTECTED]
 
 If you mean the key for the encrypted message, no obviously not. Only the 
 recipient of the encrypted message can read it - not even you, unless 
 you also encrypted to yourself.

These mails come from different machines...
The mail sent from the 32bits, SuSE103A0+ i can not read on my 64bits,
102Final..
And i imported the key, but am not able to use it.
Not yet have the time to look into it..

This key is also at the keyservers


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[opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-02 Thread Alberto Passalacqua
After quite a long time, I decided to do some considerations on the
status of OpenSUSE as a community and as a distribution, starting from
everyday experience.

I'll start from some bug reports, which affects me directly and which
have been waiting for a solution for a long time since the release of
10.2 final. They're only examples, you can find many others on bugzilla.

  * main-menu Hangs
https://bugzilla.novell.com/show_bug.cgi?id=240727

  * Banshee doesn't recognize ipod
https://bugzilla.novell.com/show_bug.cgi?id=215301

  * yast is still unable to list printers
https://bugzilla.novell.com/show_bug.cgi?id=240727

  * Gimp can't print:
https://bugzilla.novell.com/show_bug.cgi?id=230887 which sends
to bug #226710, which is not accessible.


The main menu bug is a blocker and it's really strange no-one in the
development team noticed it during the development stage. A patch was
recently released on bugzilla, but it only partially solves the problem
for some user and does nothing for others, which indicates the issue is
quite serious.

The helix-banshee bug is really a mystery. It's there since beta stage,
but no solution is coming. It seems that recompiling a package is
impossible at SuSE. 

The yast-printer bug seems solved, but I still can't see my network
printers in yast. I've just reopened the bug.

The gimp problem was marked as duplicate of a FIXED bug, but this one
links to an inaccessible report.

In my opinion these issues are serious and the lack of consideration
they receive is very disappointing considering that solutions were
promised in many occasions, and they're not provided in an acceptable
time (~3 months after the official release). 
The bugzilla is full of other examples of problems which could be easily
solved in a short time, but never received a comment. There are many
easily fixable bugs with many comments and no solution.

OpenSUSE, in the opinion of most users, is the mean through which users
know SUSE, evaluate it and start using it. There are many users who
approached to SUSE through OpenSUSE to evaluate the enterprise line too
and to see how the team/community works. 

I don't think OpenSUSE is giving a good image of itself neither as a
distribution nor as a team/community.

The quality of the distribution is lower then in the past due to the
choice to release too quickly and the lack of testing. 
The issue of testing was addressed by adding a beta release for 10.3,
but I don't think the team should expect significant improvements from
testing provided by users if 

  * a pre-testing is not done in-house.
  * no guidelines are given to community testers.
  * no consideration is given to their reports. 

Especially the pre-testing is important in my opinion, because community
users often don't have enough experience and knowledge, or they don't
test the distribution for enough time.

Guidelines would help us a lot to look for problems in specific areas
and to test things more carefully

Of course all this makes sense only if reports will be considered in
time and seriously, hopefully before release ;-)

A final comment, to conclude this already long e-mail, is about the
GNOME-KDE question (seriously, for once).

Gnome users (not only me, there are a few, but there are) are quite
bored to see GNOME considered the de-facto second choice of the
distribution because it is less tested than KDE and less maintained.

Now, I understand many developers at SUSE love KDE and that SUSE was a
KDE based distribution. But in the past at least it was coherent: KDE
was the default and SUSE was really optimised for KDE. It was so evident
that GNOME appeared out of place, and it was OK. A user who chose SUSE
knew it was a KDE distribution.

Today SUSE has no defaults, so a user thinks he can choose what he likes
more, but it's not that way.

In openSUSE 10.2 it is so evident a lot of the efforts were put in
creating a KDE which is better than GNOME. Examples are many: from the
new kickoff menu, which was developed faster than the gnome main-menu
and has none of the issues of the gnome one, to the opensuse-updater,
which has no equivalent in GNOME (I know one is coming for 10.3).

Both DE should be considered as alternatives, not as rivals. I do myself
this mistake, I know. But it's really annoying to read Use KDE or Use
a KDE app when a user asks for help about GNOME.

Moreover GNOME is the default on SLED, and having a low quality GNOME on
openSUSE doesn't help to give a good image to potential customers.

If things are going to stay as they are at the moment, I would really
prefer a strong but clear decision to make openSUSE again a KDE based
distribution instead of having a two-DE distribution only in appearance.

Sorry for the long message.

Regards,
Alberto

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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-02 Thread Richard Bos
Op vrijdag 2 maart 2007 22:52, schreef Alberto Passalacqua:
       * main-menu Hangs
         https://bugzilla.novell.com/show_bug.cgi?id=240727

This bug number is incorrect.  What is the right one?

       * Banshee doesn't recognize ipod
         https://bugzilla.novell.com/show_bug.cgi?id=215301

       * yast is still unable to list printers
         https://bugzilla.novell.com/show_bug.cgi?id=240727

-- 
Richard Bos
We are borrowing the world of our children,
It is not inherited from our parents.
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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-02 Thread Alberto Passalacqua
Il giorno ven, 02/03/2007 alle 23.05 +0100, Richard Bos ha scritto:
 Op vrijdag 2 maart 2007 22:52, schreef Alberto Passalacqua:
* main-menu Hangs
  https://bugzilla.novell.com/show_bug.cgi?id=240727
 
 This bug number is incorrect.  What is the right one?

I'm sorry. I pasted the wrong link. Here's the right one:

https://bugzilla.novell.com/show_bug.cgi?id=229190

Regards,
Alberto

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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-02 Thread Marcus Meissner
On Fri, Mar 02, 2007 at 10:52:25PM +0100, Alberto Passalacqua wrote:
 After quite a long time, I decided to do some considerations on the
 status of OpenSUSE as a community and as a distribution, starting from
 everyday experience.
 
 I'll start from some bug reports, which affects me directly and which
 have been waiting for a solution for a long time since the release of
 10.2 final. They're only examples, you can find many others on bugzilla.
 
   * main-menu Hangs
 https://bugzilla.novell.com/show_bug.cgi?id=240727

The bugnr is incorrect.
 
   * Banshee doesn't recognize ipod
 https://bugzilla.novell.com/show_bug.cgi?id=215301
 
   * yast is still unable to list printers
 https://bugzilla.novell.com/show_bug.cgi?id=240727
 
   * Gimp can't print:
 https://bugzilla.novell.com/show_bug.cgi?id=230887 which sends
 to bug #226710, which is not accessible.
 
 
 The main menu bug is a blocker and it's really strange no-one in the
 development team noticed it during the development stage. A patch was
 recently released on bugzilla, but it only partially solves the problem
 for some user and does nothing for others, which indicates the issue is
 quite serious.

It just helps to be insistent. And if there is no reaction, just bring
it up on this list.

Since you did not list the right number I cannot comment on it.

 The helix-banshee bug is really a mystery. It's there since beta stage,
 but no solution is coming. It seems that recompiling a package is
 impossible at SuSE. 

It is not. Just the package maintainer (Aaron) seems not be as responsive
as probably necessary.

 The yast-printer bug seems solved, but I still can't see my network
 printers in yast. I've just reopened the bug.
 
 The gimp problem was marked as duplicate of a FIXED bug, but this one
 links to an inaccessible report.

No, it was not. The other bug was referenced only. I just opened it
for your viewing pleasure. (It was a security bug and the bugfix was released.)

This issue is _SOLVED_.

 In my opinion these issues are serious and the lack of consideration
 they receive is very disappointing considering that solutions were
 promised in many occasions, and they're not provided in an acceptable
 time (~3 months after the official release). 
 The bugzilla is full of other examples of problems which could be easily
 solved in a short time, but never received a comment. There are many
 easily fixable bugs with many comments and no solution.

It is also full of examples where we released bugfixes.

 OpenSUSE, in the opinion of most users, is the mean through which users
 know SUSE, evaluate it and start using it. There are many users who
 approached to SUSE through OpenSUSE to evaluate the enterprise line too
 and to see how the team/community works. 
 
 I don't think OpenSUSE is giving a good image of itself neither as a
 distribution nor as a team/community.

This is your view.

 The quality of the distribution is lower then in the past due to the
 choice to release too quickly and the lack of testing. 

8 months is too quickly? 

Or do you mean the Alpha-Beta-Release turnaround time?

The problem is, that we also have business products on the side to do.

And you always want the latest and greatest, so long test cycles only
cause other frustrations.

Btw, openSUSE alpha1 is out _NOW_ while 10.3 will be released in August...
So you can already start testing.

 The issue of testing was addressed by adding a beta release for 10.3,
 but I don't think the team should expect significant improvements from
 testing provided by users if 
 
   * a pre-testing is not done in-house.

It is.

   * no guidelines are given to community testers.

Well, we do publish the major changes done.
And _you_ know best on what _you_ want to do with openSUSE. We
necessarily do not.

   * no consideration is given to their reports. 

It is harder for us to publish fixes post-release as it is before-release.
Developers focus on the next releases, other products etc. 
Also releasing fixes via online update requires additional QA effort.
 
 Especially the pre-testing is important in my opinion, because community
 users often don't have enough experience and knowledge, or they don't
 test the distribution for enough time.

Thats because we release early and often now ... A paramount concept
within opensource.

 Guidelines would help us a lot to look for problems in specific areas
 and to test things more carefully

Everything you do should work ;)

 Of course all this makes sense only if reports will be considered in
 time and seriously, hopefully before release ;-)
 
 A final comment, to conclude this already long e-mail, is about the
 GNOME-KDE question (seriously, for once).
 
 Gnome users (not only me, there are a few, but there are) are quite
 bored to see GNOME considered the de-facto second choice of the
 distribution because it is less tested than KDE and less maintained.

 Now, I understand 

Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-02 Thread Marcus Meissner
On Fri, Mar 02, 2007 at 11:14:27PM +0100, Alberto Passalacqua wrote:
 Il giorno ven, 02/03/2007 alle 23.05 +0100, Richard Bos ha scritto:
  Op vrijdag 2 maart 2007 22:52, schreef Alberto Passalacqua:
 * main-menu Hangs
   https://bugzilla.novell.com/show_bug.cgi?id=240727
  
  This bug number is incorrect.  What is the right one?
 
 I'm sorry. I pasted the wrong link. Here's the right one:
 
 https://bugzilla.novell.com/show_bug.cgi?id=229190

This bug does not even seem to be fully evaluated yet...

A bit of insistence of the bug reporter is _always_ helpful, in
any opensource scenario.

Ciao, Marcus
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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-02 Thread Alberto Passalacqua
Il giorno ven, 02/03/2007 alle 23.15 +0100, Marcus Meissner ha scritto:
 On Fri, Mar 02, 2007 at 10:52:25PM +0100, Alberto Passalacqua wrote:
  After quite a long time, I decided to do some considerations on the
  status of OpenSUSE as a community and as a distribution, starting from
  everyday experience.
  
  I'll start from some bug reports, which affects me directly and which
  have been waiting for a solution for a long time since the release of
  10.2 final. They're only examples, you can find many others on bugzilla.
  
* main-menu Hangs
  https://bugzilla.novell.com/show_bug.cgi?id=240727
 
 The bugnr is incorrect.
  
* Banshee doesn't recognize ipod
  https://bugzilla.novell.com/show_bug.cgi?id=215301
  
* yast is still unable to list printers
  https://bugzilla.novell.com/show_bug.cgi?id=240727
  
* Gimp can't print:
  https://bugzilla.novell.com/show_bug.cgi?id=230887 which sends
  to bug #226710, which is not accessible.
  
  
  The main menu bug is a blocker and it's really strange no-one in the
  development team noticed it during the development stage. A patch was
  recently released on bugzilla, but it only partially solves the problem
  for some user and does nothing for others, which indicates the issue is
  quite serious.
 
 It just helps to be insistent. And if there is no reaction, just bring
 it up on this list.

These and other reports were discussed on IRC with some of you and on
this list too, recently ([opensuse-factory] meeting minutes of last dist
meeting). 

  The helix-banshee bug is really a mystery. It's there since beta stage,
  but no solution is coming. It seems that recompiling a package is
  impossible at SuSE. 
 
 It is not. Just the package maintainer (Aaron) seems not be as responsive
 as probably necessary.

I'd remove the probably ;-)

 
  In my opinion these issues are serious and the lack of consideration
  they receive is very disappointing considering that solutions were
  promised in many occasions, and they're not provided in an acceptable
  time (~3 months after the official release). 
  The bugzilla is full of other examples of problems which could be easily
  solved in a short time, but never received a comment. There are many
  easily fixable bugs with many comments and no solution.
 
 It is also full of examples where we released bugfixes.

Yes and no. Many are security issues, which of course have higher
priority. But for a distribution which targets the home desktop user
also usability and features issue are important.

  OpenSUSE, in the opinion of most users, is the mean through which users
  know SUSE, evaluate it and start using it. There are many users who
  approached to SUSE through OpenSUSE to evaluate the enterprise line too
  and to see how the team/community works. 
  
  I don't think OpenSUSE is giving a good image of itself neither as a
  distribution nor as a team/community.
 
 This is your view.

Of course. It's the only thing I can talk about. But it's based on daily
experience on discussion boards of users.

 
  The quality of the distribution is lower then in the past due to the
  choice to release too quickly and the lack of testing. 
 
 8 months is too quickly? 
 
 Or do you mean the Alpha-Beta-Release turnaround time?
 
 The problem is, that we also have business products on the side to do.
 
 And you always want the latest and greatest, so long test cycles only
 cause other frustrations.
 
 Btw, openSUSE alpha1 is out _NOW_ while 10.3 will be released in August...
 So you can already start testing.

8 months are OK. I meant that if serious bugs are present, the release
should be delayed and not released with issues which will affect many
users. Especially if these issues are easily fixable.

I know and understand you have enterprise products to do and that they
have to receive more attention. But there is a general perception that
openSUSE is becoming an experimenting lab for the enterprise line. I
don't thing it's wrong in principle, but I think that, if true, it
should be clarified so to allow the users to decide what to do
accordingly.


* no guidelines are given to community testers.
 
 Well, we do publish the major changes done.
 And _you_ know best on what _you_ want to do with openSUSE. We
 necessarily do not.

Yes. I meant the most important areas to check should be pointed out in
the release notes for example. Something similar was done for some
aspects with testing requests.

For example, no doubt the gnome updated has to be tested, or the new
printer configuration thing proposed on the ML. 

I think this should help who tries the testing releases to pay more
attention and give more precise feedback.

  Guidelines would help us a lot to look for problems in specific areas
  and to test things more carefully
 
 Everything you do should work ;)

Yes but sometime it just _seems_to_work. I tried all the betas, and the
menu seemed to work ok! :-(

Re: [opensuse-factory] Printing in openSUSE 10.3

2007-03-02 Thread JP Rosevear
On Thu, 2007-03-01 at 12:33 +0100, Klaus Singvogel wrote:
 JP Rosevear wrote:
 [...]
  
  1) Detecting a local USB printer when plugged into the machine and
  prompting the user to configure it or automatically selecting a driver
  and configuring the printer
  
  We have a lot of the detection code, both usb and hal cups backends can
  detect the usb printer.
 
 Please keep in mind: this discussion should not be restricted to usb
 and hal backend, also the vendor specific backends should be
 supported: hp:, hpfax: (both from the full OpenSource project hplip),
 epson:, and many more to get the best printing results from a printer. 

Very good point.  Can these detect USB devices like the usb backend? Or
to they have a better canonical naming scheme for the printers?

  Hal being a general hardware detection layer
  actually sends a message when its plugged in and GNOME uses this to pop
  up a dialog to configure the printer via a hal backend for cups.
  However the hal backend is not a standard upstream cups backend and its
  very difficult to convert a cups hal:// uri to a usb:// one - but not
  entirely impossible, there is some code in /usr/bin/add-unknown-printer
  (part of the gnome-volume-manager) to do some of this.
 
 We need to mention that the current hal backend needs to be extended
 to satisfy the new requirements, which actual CUPS system expects
 from backends. But it seems that upstream developers didn't work on
 this opportunity till today.

Well, it works enough to be used extensively in Fedora and Ubuntu, but
yes it could be missing some pieces that we would need to add.

  Yast also does not support the hal backend currently. The usb cups
  backend is the standard upstream cups backend but it does no polling
  so we'd need to poll somehow (gnome-volume-manager and kmediamanager
  are possiblities).
 
 Hmm. I had a quick look at the current hal/dbus architecture. I didn't
 see any pollin by any device so far. Instead an administration process
 called by the hal/dbus system is executed. I'm speeking about the
 hal-cups-utils/hal_lpadmin tools.
 Maybe I'm wrong...

I meant if we want to base the detection on the usb backend we'll need
polling.

 But if not, then we might replace the hal backend by _any_ backend,
 and no need to use no longer developed tools (hal backend) is needed.
 Instead we can use our own mechanism here, even YaST, as soon as YaST
 supports installation of printers without any need of user feedback
 (full automatism).
 
 I want to point out, that there should be no goal to remove the usb
 backend from the system. The reasons are the manuals, and the CUPS
 book, which only speaks about this. Also the good help at the cups
 mailing lists should be mentioned, which is no longer usuable for
 the customers, if we cut the usb backend off the system.

Agreed.

  For true zero config printer, we'd need to build up a database of
  printer ids and driver mappings and include that in the distro.  We also
  need to make this configurable so that you have the possibility of not
  doing zeroconfig printing on servers.
 
 True. This is the first step.
 
 I'm still asking myself how a correct paper size (Letter or DinA4)
 is configured by zero conf.

Locale data might be one way to guess (pretty much anyone outside North
America is probably A4 :-)).

 If we want to extend this later, then we should think about a way to
 preserve an existend, and possibly modified configuration of a specific
 printer. The idea is here to get the old system configuration back,
 as soon as a printer gets replugged into the system.

Agreed.

  2) Not needing root to configure a printer
 [...]
 
 No comments from me to this topic so far.
 
  3) Detecting when a printer is connected/disconnected and offering
  visual feedback via a notification area icon, or some other ui feedback
  
  An easy thing to do here would be to patch cups to send out dbus signals
  and both GNOME and KDE could put up tray icons or whatever.  HAL could
  also be used to detect disconnects reconnects
 
 We need also handle the situation if a printer gets connected/
 disconnected from the system when the system was switched off. We
 should not restrict our thinking about getting signals, boot time
 needs also to be handled properly.
 
 About the tray icons: as this automatic configuration should also
 work on machines without KDE nor GNOME, this is only an optional
 extension in my point of view.

DBus signals would handle this, if there is no listener they would just
be ignored, if there is a listener the listener can do whatever they
want.

  4) Ability to remove printers from cups (even shared printers) when
  they're unplugged to prevent jobs from accumulating in the queue or being 
  default
  
  If we can get to zeroconfig printing we could optionally just remove a
  printer from cups when its unplugged.  A little more unclear how useful
  it would be.
 
 I want to point out the optionally here.
 
 CUPS offers the possibility 

Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-02 Thread JP Rosevear
On Fri, 2007-03-02 at 22:52 +0100, Alberto Passalacqua wrote:
 After quite a long time, I decided to do some considerations on the
 status of OpenSUSE as a community and as a distribution, starting from
 everyday experience.
 
 I'll start from some bug reports, which affects me directly and which
 have been waiting for a solution for a long time since the release of
 10.2 final. They're only examples, you can find many others on bugzilla.
 
   * main-menu Hangs
 https://bugzilla.novell.com/show_bug.cgi?id=240727
 
   * Banshee doesn't recognize ipod
 https://bugzilla.novell.com/show_bug.cgi?id=215301
 
   * yast is still unable to list printers
 https://bugzilla.novell.com/show_bug.cgi?id=240727
 
   * Gimp can't print:
 https://bugzilla.novell.com/show_bug.cgi?id=230887 which sends
 to bug #226710, which is not accessible.
 
 
 The main menu bug is a blocker and it's really strange no-one in the
 development team noticed it during the development stage. A patch was
 recently released on bugzilla, but it only partially solves the problem
 for some user and does nothing for others, which indicates the issue is
 quite serious.

We suspect it might be related to the size or entries in
~/.recently-used and are continuing to look at it.

 A final comment, to conclude this already long e-mail, is about the
 GNOME-KDE question (seriously, for once).
 
 Gnome users (not only me, there are a few, but there are) are quite
 bored to see GNOME considered the de-facto second choice of the
 distribution because it is less tested than KDE and less maintained.
 
 Now, I understand many developers at SUSE love KDE and that SUSE was a
 KDE based distribution. But in the past at least it was coherent: KDE
 was the default and SUSE was really optimised for KDE. It was so evident
 that GNOME appeared out of place, and it was OK. A user who chose SUSE
 knew it was a KDE distribution.
 
 Today SUSE has no defaults, so a user thinks he can choose what he likes
 more, but it's not that way.
 
 In openSUSE 10.2 it is so evident a lot of the efforts were put in
 creating a KDE which is better than GNOME. Examples are many: from the
 new kickoff menu, which was developed faster than the gnome main-menu
 and has none of the issues of the gnome one, to the opensuse-updater,
 which has no equivalent in GNOME (I know one is coming for 10.3).
 
 Both DE should be considered as alternatives, not as rivals. I do myself
 this mistake, I know. But it's really annoying to read Use KDE or Use
 a KDE app when a user asks for help about GNOME.
 
 Moreover GNOME is the default on SLED, and having a low quality GNOME on
 openSUSE doesn't help to give a good image to potential customers.
 
 If things are going to stay as they are at the moment, I would really
 prefer a strong but clear decision to make openSUSE again a KDE based
 distribution instead of having a two-DE distribution only in appearance.

So, to be frank about this, the development group that includes GNOME
work has not been very focused on openSUSE in the past, however we've
been making a concerted effort to change this for 10.3.  In the next
couple of days I'll post info more widely that you already know Alberto
about the opensuse GNOME mailing list and irc channel.

That being said the same development group that manage GNOME has driven
other general desktop technologies that have improved openSUSE
substantially, such as Xgl/Compiz, NetworkManager, Beagle, so a lot of
work has benefited openSUSE both for GNOME and KDE.

-JP
-- 
JP Rosevear [EMAIL PROTECTED]
Novell, Inc.

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Re: [opensuse-factory] Printing in openSUSE 10.3

2007-03-02 Thread JP Rosevear
On Fri, 2007-03-02 at 11:56 +0100, Ludwig Nussel wrote:
 JP Rosevear wrote:
  On Thu, 2007-03-01 at 11:29 +0100, Ludwig Nussel wrote:
   JP Rosevear wrote:
One good use case we've seen with customers is that they don't want to
give out the root password because that would enable users to do
anything they want like update packages.
   
   What specific part of printer configuration should a user be able to
   do without authentication? Demanding that users must be able to
   configure printers without knowing the root password is too coarse
   grained. AFAICS the YaST2 printer module for example offers to
   reconfigure the firewall and to install additional packages when
   needed also as part of printer configuration.
  
  Adding printers.  You can get large setups with dozens or hundreds of
  printers.
 
 Are you talking about setups where you plug in your shiny new USB
 printer and want it to just work or are you talking about network
 printers? I was assuming you were talking about the former but I
 somehow doubt that hundreds of printers need to be configured in
 that scenario ;-)

Network printers, I should have actually listed that explicitly in use
case 2) as well.

-JP
-- 
JP Rosevear [EMAIL PROTECTED]
Novell, Inc.

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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-02 Thread Ted Bullock
Marcus Meissner wrote:
 
 It just helps to be insistent. And if there is no reaction, just bring
 it up on this list.
 

Personally, I have found that defects that I report on bugzilla tend to
disappear into the void and are never acted on and sometimes with little
to no response.

I hardly expect developers to dedicate themselves to every problem that
arises, but something a bit more than a token response would be appreciated.

For instance refer to the following bug regarding the ivtv driver which
was reported on during the 10.1 beta cycle.
https://bugzilla.novell.com/show_bug.cgi?id=144616

The problem was reported during the development of 10.1 and still hasn't
had a real response from the development team.  Even a *Won't Fix* would
be an acceptable response, but all pings and questions for the last year
have disappeared into the void.

These days I don't even see an ivtv package in the factory distribution,
but no comments to this effect in bugzilla...

Other bugs report the same problem, also with no conclusion
https://bugzilla.novell.com/show_bug.cgi?id=130098
https://bugzilla.novell.com/show_bug.cgi?id=159186

Maybe a post release bug cleanup activity could help here and in similar
instances?  Perhaps 2-3 months after a release the developers and
community could be organized into a one day bug review of the
outstanding bugs for the release and evaluate/assign them properly.

For instance I currently see the following:
251 Open bugs for 10.0
683 Open bugs for 10.1
1224 Open bugs for 10.2

Wouldn't it be useful to review all those open bugs from the more recent
releases and see if they should be updated to reflect the state of
either the current release (10.2) or the factory (10.3), or possibly
close them if they represent problems that are negligible in recent
releases?

Surely the combined effort between the developers and community over the
course of a day or two could clean out the bug lists and identify tasks
that should genuinely be targeted for fixes.

Personally I would be willing to schedule a day or two toward such an
activity that I think would improve the quality of defect management in
opensuse.

I think that the Mozilla lightning/calendar project has the right idea
with scheduled community/developer test days.
http://weblogs.mozillazine.org/calendar/2007/03/branch_sunbird_and_google_cale.html

Thoughts?

-- 
Theodore Bullock, [EMAIL PROTECTED]
Software Engineering Student, University of Calgary
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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-02 Thread Alberto Passalacqua
Il giorno ven, 02/03/2007 alle 18.26 -0500, JP Rosevear ha scritto:
 So, to be frank about this, the development group that includes GNOME
 work has not been very focused on openSUSE in the past, however we've
 been making a concerted effort to change this for 10.3.  In the next
 couple of days I'll post info more widely that you already know Alberto
 about the opensuse GNOME mailing list and irc channel.

Yes JP and I find these news very important both for openSUSE and
GNOME. 

You should know my opinions too, and, as a consequence, that my
considerations are not against the GNOME team, which actually did an
extremely good work for SLED.

 That being said the same development group that manage GNOME has driven
 other general desktop technologies that have improved openSUSE
 substantially, such as Xgl/Compiz, NetworkManager, Beagle, so a lot of
 work has benefited openSUSE both for GNOME and KDE.

I perfectly know and agree with you about the substantial improvements
brought by these new technologies and by the GNOME team, and I think too
many people is not considering them as they deserve. I also know the
GNOME team is far from being inactive also at the moment.

I wanted to do some considerations about how things are going and about
what, in my opinion, might improve things to avoid major problems and
user dissatisfaction in future releases.

See you,
Alberto


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