*JIRA Administrator -**Direct Client*
*Immediate Interview and Start ASAP!!!*
*Please send resume to **s...@cncconsulting.com *
Job Title: JIRA Administrator
Location: Clemson, SC
Duration: 6 Months
Direct Client Position
Client: State of SC
Clemson University's Medicaid IT Services provides operational support for
the Medicaid Eligibility Determination System (MEDS) and the Medicaid
Management Information System (MMIS) with the Department of Health and
Human Services (DHHS) in South Carolina. Services include application
development and maintenance, quality assurance, project management, and
business application support functions.
We are seeking an individual who is highly productive, very flexible, and
can work effectively in an environment where ambiguity is common.
SCOPE OF THE PROJECT:
Clemson University is seeking a seasoned JIRA administrator / developer to
implement customized JIRA workflows and add-ons to improve communications
and task management.
DAILY DUTIES / RESPONSIBILITIES:
Set up, administer and support Atlassian Tools such as: JIRA, Confluence
and Service Desk.
Install, upgrade, integrate and administer Atlassian Tools: JIRA ,
Confluence.
Be the expert go-to person for Atlassian Tools.
Create comprehensive JIRA workflows including project workflows, screen
schemes, permission schemes, notification schemes etc.
Use built-in customization as well as third party add-ons for extending the
functionality of Atlassian Tools.
Manage permissions for the Atlassian Tools, including project wide and
issue/space/repository access.
Architect creative solutions to complex problems, validate the business
requirements with stakeholders and provide the optimal IT solution using
JIRA.
Determine ways to optimize/improve JIRA and JIRA Agile setup and process
workflows, as well as identify where functionality can/cannot meet user
requests.
Develop metrics dashboards and advanced filters in JIRA to provide
end-users and business leadership with meaningful operational/performance
metrics and status reports.
Provide User Management and support of JIRA.
Collaborate on problem resolution, team decisions, and project planning.
Setup reports, dashboards and filters as well as utilize third party
add-ons in JIRA and Confluence.
Create development / testing version of JIRA to test new workflows and
modifications to existing workflows.
Schedule and coordinate maintenance for critical systems.
Prepare and present projects to supervisor and possible other leadership.
Provide JIRA training as needed.
Create and maintain detailed technical and user facing documentation.
Performs other duties as assigned.
REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
Expert level Atlassian tool administration knowledge on JIRA and Confluence.
Minimum of 3-5 years of hands-on experience working with the Atlassian
product suite, with specific focus on JIRA as a Project/Application
Administrator.
Energetic and ability to work in a fast changing dynamic agile environment;
strong work ethic with good time management.
Ability to analyze, review, and document current functionality to determine
potential areas of improvement.
Ability to manage multiple responsibilities with tight deadlines.
Ability to work and thrive in a fast-paced environment.
Solutions oriented.
Ability to effectively communicate and share knowledge with internal and
external contacts at all levels.
Excellent verbal and written communication skills.
PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
Experience with Numara/BMC FootPrints.
Experience with data and workflow migrations to JIRA from other tools.
Experience with JIRA Timesheet add-on software.
Can work well with people.
A positive work attitude including a willingness to work longer hours
during peak periods.
REQUIRED EDUCATION/ CERTIFICATIONS:
Bachelor’s Degree.
Administrative Workflow design and implementation No
1 AdvancedWithin 1 Year 2 - 4 Years
EducationBachelor of Science Degree Yes
1
EducationEducating and Training Yes 1
AdvancedWithin 2 Years 1 - 2 Years
Miscellaneous Ability to deal effectively with the needs of technical
peers, technical and user management, users, vendors, and staff members,
and to communicate clearly and effectively in spoken and written form
Yes 1Expert Within 6 Months 2 - 4
Years
Miscellaneous ABILITY TO DEVELOP, COMMUNICATE AND PRESENT PROJECT
DOCUMENTATION AND REPORTS Yes1
AdvancedWithin 2 Years 1 - 2 Years
Miscellaneous Confluence Yes 1 Advanced
Within 1 Year 1 - 2 Years
Packaged Applications Atlassian product suite Yes 1
Expert Within 1 Year 2 - 4 Years
Software FramworkJIRA frameworkYes
1 Expert Within 1 Year 2 - 4 Years
*Please
