Network System Admin/ Support Engineer @ San Jose, CA - Urgent Requirement !

[Kumar Karv]

*/
Please DO NOT REPLY to Google groups email id./*

*PLEASE REPLY ONLY TO*- */sa...@karvgroup.com 
/**//*

/*
*/
Dear Associates,


I have  an Urgent Client Requirement -  Support Engineer . Please send 
resumes, rate and contact info asap.


Job title: Network System Admin/ Support Engineer
Location: San Jose, CA
Duration: 6-9 months

A.*Responsibilities*:

a.Role is primarily to own and be responsible for Support issues related 
with Jabber and WebEx on desktop/mobile.


b.Interact with IT team, BU/Product teams, hardware engineers, and 
vendors and report back to Support manager. Interactions could also be 
over voice/video apart from email/remedy


c.Covers all aspects of support process. Case acceptance to closure.

d.Identify support and issue trends and opportunities to improve the 
overall service


e.Conduct user usage clinics to obtain feedback on service and provide 
support on service “how to”.


f.Help with testing new services on desktop and mobile

g.Manage Bi-Weekly Metrics Service data with this vendor resource team 
in place,


*B.**Essential*

a.6 years of IT industry experience of support issue handing. At least 
4+ years of direct client support experience.


b.Excellent Communication Skills (Verbal/ Written)

c.Ability to work with minimal supervision but staying in-sync with the 
larger team


d.  Experience in supporting users on Mobile platform applications 
such as iOS and Android Apps.


e.  Candidate needs to understand the working knowledge of these 
platform and Jabber mobile is something getting launched on which this 
person will start as first step.


f.Support issue handling (support ticket/case acceptance to closure)

g.Good Analytical skills to resolve reported issues

h.Ability to work on multiple tasks at a time.

i.Should be a quick learner and self-starter.

*C.**Good to have*

i.  The IM, WebEX, Voice, Call Manager & bit of a networking 
knowledge is also required, as the Jabber spans across these services


ii.  Audio/Video domain experience – Good to have
Thanks & Regards,

Kumar
KARV Business Group
Call: 630-708-0490
Email: sa...@karvgroup.com
Visit: www.karvgroup.com

**
DISCLAIMER: This is not an unsolicited mail. Under Bill 1618 Title III 
passed by the 105th US Congress this mail cannot be considered Spam as 
long as we include contact information and a method to be removed from 
our mailing list. If you have received this message in error or are not 
interested in receiving our e-mails, please reply with a "REMOVE" in the 
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Network System Admin/ Support Engineer @ San Jose, CA - Urgent Requirement !

[Kumar]

*/
Please DO NOT REPLY to Google groups email id./*

*PLEASE REPLY ONLY TO*- */sa...@karvgroup.com 
/**//*

/*
*/
Dear Associates,


I have  an Urgent Client Requirement -  Support Engineer . Please send 
resumes, rate and contact info asap.


Job title: Network System Admin/ Support Engineer
Location: San Jose, CA
Duration: 6-9 months

A.*Responsibilities*:

a.Role is primarily to own and be responsible for Support issues related 
with Jabber and WebEx on desktop/mobile.


b.Interact with IT team, BU/Product teams, hardware engineers, and 
vendors and report back to Support manager. Interactions could also be 
over voice/video apart from email/remedy


c.Covers all aspects of support process. Case acceptance to closure.

d.Identify support and issue trends and opportunities to improve the 
overall service


e.Conduct user usage clinics to obtain feedback on service and provide 
support on service ?how to?.


f.Help with testing new services on desktop and mobile

g.Manage Bi-Weekly Metrics Service data with this vendor resource team 
in place,


*B.**Essential*

a.6 years of IT industry experience of support issue handing. At least 
4+ years of direct client support experience.


b.Excellent Communication Skills (Verbal/ Written)

c.Ability to work with minimal supervision but staying in-sync with the 
larger team


d.  Experience in supporting users on Mobile platform applications 
such as iOS and Android Apps.


e.  Candidate needs to understand the working knowledge of these 
platform and Jabber mobile is something getting launched on which this 
person will start as first step.


f.Support issue handling (support ticket/case acceptance to closure)

g.Good Analytical skills to resolve reported issues

h.Ability to work on multiple tasks at a time.

i.Should be a quick learner and self-starter.

*C.**Good to have*

i.  The IM, WebEX, Voice, Call Manager & bit of a networking 
knowledge is also required, as the Jabber spans across these services


ii.  Audio/Video domain experience ? Good to have
Thanks & Regards,

Kumar
KARV Business Group
Call: 630-708-0490
Email: sa...@karvgroup.com
Visit: www.karvgroup.com

**
DISCLAIMER: This is not an unsolicited mail. Under Bill 1618 Title III 
passed by the 105th US Congress this mail cannot be considered Spam as 
long as we include contact information and a method to be removed from 
our mailing list. If you have received this message in error or are not 
interested in receiving our e-mails, please reply with a "REMOVE" in the 
subject line and we will remove your e-mail address from our future mailings




--
You received this message because you are subscribed to the Google Groups 
"oraapps" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to oraapps+unsubscr...@googlegroups.com.
To post to this group, send email to oraapps@googlegroups.com.
Visit this group at http://groups.google.com/group/oraapps?hl=en.
For more options, visit https://groups.google.com/groups/opt_out.

Network System Admin/ Support Engineer @ San Jose, CA - Urgent Requirement !

[Kumar]

*/
Please DO NOT REPLY to Google groups email id./*

*PLEASE REPLY ONLY TO*- */sa...@karvgroup.com 
/**//*

/*
*/
Dear Associates,


I have  an Urgent Client Requirement -  Support Engineer . Please send 
resumes, rate and contact info asap.


Job title: Network System Admin/ Support Engineer
Location: San Jose, CA
Duration: 6-9 months

A.*Responsibilities*:

a.Role is primarily to own and be responsible for Support issues related 
with Jabber and WebEx on desktop/mobile.


b.Interact with IT team, BU/Product teams, hardware engineers, and 
vendors and report back to Support manager. Interactions could also be 
over voice/video apart from email/remedy


c.Covers all aspects of support process. Case acceptance to closure.

d.Identify support and issue trends and opportunities to improve the 
overall service


e.Conduct user usage clinics to obtain feedback on service and provide 
support on service ?how to?.


f.Help with testing new services on desktop and mobile

g.Manage Bi-Weekly Metrics Service data with this vendor resource team 
in place,


*B.**Essential*

a.6 years of IT industry experience of support issue handing. At least 
4+ years of direct client support experience.


b.Excellent Communication Skills (Verbal/ Written)

c.Ability to work with minimal supervision but staying in-sync with the 
larger team


d.  Experience in supporting users on Mobile platform applications 
such as iOS and Android Apps.


e.  Candidate needs to understand the working knowledge of these 
platform and Jabber mobile is something getting launched on which this 
person will start as first step.


f.Support issue handling (support ticket/case acceptance to closure)

g.Good Analytical skills to resolve reported issues

h.Ability to work on multiple tasks at a time.

i.Should be a quick learner and self-starter.

*C.**Good to have*

i.  The IM, WebEX, Voice, Call Manager & bit of a networking 
knowledge is also required, as the Jabber spans across these services


ii.  Audio/Video domain experience ? Good to have
Thanks & Regards,

Kumar
KARV Business Group
Call: 630-708-0490
Email: sa...@karvgroup.com
Visit: www.karvgroup.com

**
DISCLAIMER: This is not an unsolicited mail. Under Bill 1618 Title III 
passed by the 105th US Congress this mail cannot be considered Spam as 
long as we include contact information and a method to be removed from 
our mailing list. If you have received this message in error or are not 
interested in receiving our e-mails, please reply with a "REMOVE" in the 
subject line and we will remove your e-mail address from our future mailings




--
You received this message because you are subscribed to the Google Groups 
"oraapps" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to oraapps+unsubscr...@googlegroups.com.
To post to this group, send email to oraapps@googlegroups.com.
Visit this group at http://groups.google.com/group/oraapps?hl=en.
For more options, visit https://groups.google.com/groups/opt_out.

Network System Admin/ Support Engineer @ San Jose, CA - Urgent Requirement !

[Kumar]

*/
Please DO NOT REPLY to Google groups email id./*

*PLEASE REPLY ONLY TO*- */sa...@karvgroup.com 
/**//*

/*
*/
Dear Associates,


I have  an Urgent Client Requirement -  Support Engineer . Please send 
resumes, rate and contact info asap.


Job title: Network System Admin/ Support Engineer
Location: San Jose, CA
Duration: 6-9 months

A.*Responsibilities*:

a.Role is primarily to own and be responsible for Support issues related 
with Jabber and WebEx on desktop/mobile.


b.Interact with IT team, BU/Product teams, hardware engineers, and 
vendors and report back to Support manager. Interactions could also be 
over voice/video apart from email/remedy


c.Covers all aspects of support process. Case acceptance to closure.

d.Identify support and issue trends and opportunities to improve the 
overall service


e.Conduct user usage clinics to obtain feedback on service and provide 
support on service “how to”.


f.Help with testing new services on desktop and mobile

g.Manage Bi-Weekly Metrics Service data with this vendor resource team 
in place,


*B.**Essential*

a.6 years of IT industry experience of support issue handing. At least 
4+ years of direct client support experience.


b.Excellent Communication Skills (Verbal/ Written)

c.Ability to work with minimal supervision but staying in-sync with the 
larger team


d.  Experience in supporting users on Mobile platform applications 
such as iOS and Android Apps.


e.  Candidate needs to understand the working knowledge of these 
platform and Jabber mobile is something getting launched on which this 
person will start as first step.


f.Support issue handling (support ticket/case acceptance to closure)

g.Good Analytical skills to resolve reported issues

h.Ability to work on multiple tasks at a time.

i.Should be a quick learner and self-starter.

*C.**Good to have*

i.  The IM, WebEX, Voice, Call Manager & bit of a networking 
knowledge is also required, as the Jabber spans across these services


ii.  Audio/Video domain experience – Good to have
Thanks & Regards,

Kumar
KARV Business Group
Call: 630-708-0490
Email: sa...@karvgroup.com
Visit: www.karvgroup.com

**
DISCLAIMER: This is not an unsolicited mail. Under Bill 1618 Title III 
passed by the 105th US Congress this mail cannot be considered Spam as 
long as we include contact information and a method to be removed from 
our mailing list. If you have received this message in error or are not 
interested in receiving our e-mails, please reply with a "REMOVE" in the 
subject line and we will remove your e-mail address from our future mailings




--
You received this message because you are subscribed to the Google Groups 
"oraapps" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to oraapps+unsubscr...@googlegroups.com.
To post to this group, send email to oraapps@googlegroups.com.
Visit this group at http://groups.google.com/group/oraapps?hl=en.
For more options, visit https://groups.google.com/groups/opt_out.