*Skills:* · Interacting with clients.
· Understanding their needs & providing technical support to clients by remotely accessing their networks & troubleshooting the issues raised. · Candidate will be a part of technical team that will be responsible for resolving trouble-tickets raised by users of the clients product/service through phone, email or remote access. · Prior troubleshooting experience. · Prior experience of Voice based technical support. · Excellent written as well as verbal communication skills. · Technical Skills: Core Engineer · Strong in OSI Reference Model, L2/L3 switching, VLAN, Ether channel, DTP, VTP, CEF, Basic routing, Password recovery, STP, PoE, Loop creation and breaking concepts, ROMMON recovery. · Understanding of IP sub-netting/super netting. · Should be comfortable with IP based Routing Protocols like BGP, OSPF and RIP. · Good knowledge of TCP/IP protocol suite (both IPv4/IPv6). *Thanks & Regards* *Ajeet Dwivedi* (IT Recruiter) Phone: 609-853-0818 X 2174 -- You received this message because you are subscribed to the Google Groups "oraapps" group. To unsubscribe from this group and stop receiving emails from it, send an email to oraapps+unsubscr...@googlegroups.com. To post to this group, send email to oraapps@googlegroups.com. Visit this group at https://groups.google.com/group/oraapps. For more options, visit https://groups.google.com/d/optout.