Oracle 9i refuses to allow client connection -- I need some help.

2003-07-25 Thread Wolfe Stephen S GS-11 6 MDSS/SGSI
Title: Message



I'm an Oracle 
administrator-To-Be, I'm awaiting funding for the basic Oracle DBA courses, 
the
training has been 
approved, just hasn't been funded. 

Anyway, the only things 
I do are add, modify, and reset application users' password via EM and 
run
patching scripts via 
SQL-Plus. The application I have running on this particular 9i server is 
TPOCS,
Third Party Outpatient 
Collection System -- a billing system for the DoD's Military Health System 
(MHS).
Oracle 9i is running on 
a Windows 2000 server.

Anyway, the TPOCS client 
is a PowerBuilder client and connects via SQL-Net -- I'm still learning about 
that
mechanism. Here's 
my problem. Occasionally, Oracle refuses to let any client connect to it 
-- it does this about
every 7 to 8 days. 
It use to do it every 2 days, but the Tier 3 TPOCS helpdesk recommended we 
increase the 
ram on the server from 
512MB to 1GB. Then the problem started occurring every 7 to 8 days. 
To make the problem
go away I reboot the 
server -- it only takes 10 minutes, however, I feel this a very poor 
work-around.

Which logs could I look 
in that would give you guys more information (like an error code) on why Oracle 
refuses
client connections and 
then how would we make this problem go away. it is becoming a 
PITA.




v/r 
Stephen S. Wolfe, GS-11, 
DAFC Data Services 
Manager [EMAIL PROTECTED] (813) 827-9974 DSN 651-9974 



Re: Oracle 9i refuses to allow client connection -- I need some help.

2003-07-25 Thread Rachel Carmichael
there are a number of logs that could help:

first, does the application itself generate a log? If so, does that log
reflect the actual error returned? It might look something like
ORA-nn

Second, on the Windows Box itself, look for a file name
alertsid.log (I'm not that familiar with Oracle's configuration on
Windows as I run Unix but it should look something like that). Look to
see if there are any error messages in that file at the time the
connections are refused.

If increasing memory on the box itself helped, it's likely that what's
happening is that users are connecting to the box, never dropping or
closing the connections so that memory stays allocated. The box runs
out of memory, you reboot (closing the connections and releasing the
memory) and you are good for another week or so.

if that's what's happening -- you either have to get the users to LOG
OFF (yeah, right) or find a way of closing/killing the connections
after x amount of time (look into the online docs --
technet.oracle.com, specifically look at the network manuals).

and welcome! It's always nice to see a new face here, especially one
who is willing to LEARN

--- Wolfe Stephen S GS-11 6 MDSS/SGSI [EMAIL PROTECTED]
wrote:
 I'm an Oracle administrator-To-Be, I'm awaiting funding for the basic
 Oracle DBA courses, the
 training has been approved, just hasn't been funded.  
  
 Anyway, the only things I do are add, modify, and reset application
 users' password via EM and run
 patching scripts via SQL-Plus.  The application I have running on
 this
 particular 9i server is TPOCS,
 Third Party Outpatient Collection System -- a billing system for the
 DoD's Military Health System (MHS).
 Oracle 9i is running on a Windows 2000 server.
  
 Anyway, the TPOCS client is a PowerBuilder client and connects via
 SQL-Net -- I'm still learning about that
 mechanism.  Here's my problem.  Occasionally, Oracle refuses to let
 any
 client connect to it -- it does this about
 every 7 to 8 days.  It use to do it every 2 days, but the Tier 3
 TPOCS
 helpdesk recommended we increase the 
 ram on the server from 512MB to 1GB.  Then the problem started
 occurring
 every 7 to 8 days.  To make the problem
 go away I reboot the server -- it only takes 10 minutes, however, I
 feel
 this a very poor work-around.
  
 Which logs could I look in that would give you guys more information
 (like an error code) on why Oracle refuses
 client connections and then how would we make this problem go away. 
 it
 is becoming a PITA.
  
  
  
  
 
 v/r 
 
 Stephen S. Wolfe, GS-11, DAFC 
 Data Services Manager 
 [EMAIL PROTECTED] 
 (813) 827-9974  DSN 651-9974 
 
 


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