Support rational

2001-03-28 Thread O'Neill, Sean

I'm kind'a thinkin' out loud on this one.  but suppose we have say 3
servers, with 8.1.7 Standard edition, is there any point in paying for
Oracle support for all 3 or having problems with "any" one of them logged
via one support package.  Where are the gotcha's on this line of thinking
(I'll hope there are some!)?

For those who have differnet versions of Oracle on same site do ye all take
support for each flavour/version/server of Oracle
or use one to cover for version groups etc.?

Sean :)

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Re: Support rational

2001-03-28 Thread Joseph Testa


well the concept of support is you pay for it and it covers all versions(at 
leats until desupported which seems quick nowadays).

hence the concept of "free" version upgrades :)

joe


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>I'm kind'a thinkin' out loud on this one.  but suppose we have say 3
>servers, with 8.1.7 Standard edition, is there any point in paying for
>Oracle support for all 3 or having problems with "any" one of them logged
>via one support package.  Where are the gotcha's on this line of thinking
>(I'll hope there are some!)?
>
>For those who have differnet versions of Oracle on same site do ye all take
>support for each flavour/version/server of Oracle
>or use one to cover for version groups etc.?
>
>Sean:)
>
>Rookie Data Base Administrator
>[0%] OCP Oracle8i DBA
>[0%] OCP Oracle9i DBA
>
>Organon (Ireland) Ltd.
>http://www.organon.ie
>E-mail: [EMAIL PROTECTED]   [subscribed: Digest Mode]
>
>Visit: http://groups.yahoo.com/group/Oracle-OCP-DBA
>
>"Nobody loves me but my mother. and she could be jivin' too." - BB King
>
>
>
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>Please see the official ORACLE-L FAQ: http://www.orafaq.com
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>Author: O'Neill, Sean
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