*Hi ,
*
*We are working on below requirement with one of our direct client.. If
you have any one with you please share there resume with contact details..*
*No of position : 2
Job Title : iPad Support Analyst
Location : Fort Worth, TX
Duration : 12 + Months
*
*Duties :*
Responsible for providing held desk support by reporting problems,
making inquiries, and escalating problems when necessary for a
designated customized application Answering incoming customer calls,
documenting requests in the help desk database. Provide instructional,
technical, and administrative support to end-users Troubleshoot to
isolate problems working with end users until issues are resolved and/or
requests are fulfilledSupport can consist of resolution of software
and/or hardware problems, environmental or site-specific issues Ensure
customer satisfaction by providing problem resolution in an efficient
and effective mannerResponsible for working with logistics resources on
the boxing, unboxing, organizing, tracking, and shipping of devices to
end users
***Required Skills :*
Experience with iPad and/or other iOS based devices REQUIRED iPad,
Mobility,Enterprise iPad deployment STRONGLY preferred Experience with
Mobile Iron and other MDM platform a plus excellent communication,
troubleshooting and customer service skills required PC, Windows XP,
Windows 7, iTunes, iOS, MSOffice, Internet
Thanks and Regards
Amarinder Singh (Sr. IT Associate)
Kalven Technologies Inc. 2300, E Higgins Rd, Suite 211, ELK Grove
Village, IL-60007
1701, E.Wood Field Rd, Suite
300, Schaumburg, IL-60173
Email id : amarin...@kalventech.com <mailto:amarin...@kalventech.com>|
LinkedIn : Amar Singh | Skype id : Amarinderkalven
http://www.kalventech.com
Product Engineering | Systems Integration | Professional Services.
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