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America? Or AMERICANS?


People who believe in a concept make this country great

Posted: September 8th, 2006 05:08 PM EDT
FRANK BORELLI
Equipment Reviewer
Officer.com
Just recently, I received an e-mail from my editor at Officer.com: in
essence, he was looking for articles having to do with the attacks of
September 11, 2001. With the fifth anniversary upon us, much of the media
(in all its forms) is looking to report on how the country has changed, or
what we still need to do. Officer.com, to their credit, wasn't looking for
any of the usual sensationalistic hype. 
A few years ago I was honored to work with the United States Army in an
effort to increase the efficiency that does or would exist between the
military and civilian law enforcement, in the event of a national disaster
or emergency. Oddly enough, this effort initialized in August of 2001, and
not as a result of nine-eleven. As a result of that work effort, I had the
unique opportunity to examine the response of civilian public safety, as it
was affected by the Department of Defense, to the attack on the Pentagon. I
need to acknowledge the information received from Captain Tom Panther of the
Arlington County Police Department, and Mr. David Grow, a Department of
Defense/Army civilian employee. Captain Panther and Mr. Grow are largely
responsible for the information covered here and the development of this
perspective that compares military response to civilian response in a crisis
situation. 
The Timeline 
Let's remember that morning...as much as sometimes we don't want to: 
*       At 8:20 AM, American Airlines Flight 77 departs Dulles Airport,
approximately 20 miles from the Pentagon. 
*       At 8:50 AM, radio communications with that flight are lost. At that
time, the flight is about 280 miles from the Pentagon. 
*       At 8:56 AM, the transponder signal from Flight 77 is lost. It would
have been approximately 335 miles from the Pentagon. As a matter of
reference and to show how compressed time became, it would usually take us
close to six hours to drive that distance (335 miles). 
*       34 minutes after the transponder signal is lost, at 9:30 AM, radar
picks up a plane approaching Washington, D.C. 
*       At 9:33 AM, a plane crosses the Capital Beltway, with an estimated
speed of 400 mph. 
*       At 9:35 AM, the plane banks steeply in an apparent attempt for a
second approach to the Pentagon. In less than two and a half minutes, the
plane drops 7,000 feet. 
*       At 9:37 AM, the plane drops off the air traffic control radar. 
*       At 9:38 AM, at an estimated speed of 460 mph, the plane slams into
the Pentagon, flying so low that it clipped the tops off several street
lights on the way in. 
At this point we need to recognize something: official response--that coming
from any governmental body--is almost always slower than the natural
response of people. The impact of the plane into the Pentagon occurred
(officially) at 9:38 AM. The first responding fire trucks and other
emergency apparatus arrived within ten to fifteen minutes (some reports put
it at eight minutes, other at as much as seventeen). The first responding
fire truck was from Reagan National Airport, and self-dispatched after being
notified that a plane was crashing somewhere in the vicinity. 
So, using the eight- to seventeen-minute window, the first responding fire
truck was on scene between 9:46 and 9:55 AM. A state of emergency, allowing
outside agencies access to the Pentagon property, wasn't declared until
11:39 AM. That's almost two full hours after the impact. People responded
within eight to seventeen minutes. The bureaucracy responded in two hours.
Witness just one of the ways AMERICANS can outperform AMERICA. 
Crashing into the side of the Pentagon between Wedge 1 and Wedge 5, directly
to the right of the helipad used by high-ranking government officials, the
plane reportedly penetrated the outer three of five rings. Explosion, fire,
expanding heat, expanding sonic wave...all took place immediately. Two
workers standing next to the heliport building had a quick choice to make:
seek shelter under a nearby fire truck, or behind the building on a side
away from the incoming plane. They chose the building...and it's a good
thing, because the fire truck was captured in the expanding fireball from
the explosion and destroyed by the fire. 
Immediately upon impact of that plane, multiple mission mandates existed,
but there were also multiple jurisdictional claims. Who had priority? It's a
Department of Defense property--military jurisdiction. It was believed to be
a terrorist act--FBI jurisdiction. There is a working fire--fire department
jurisdiction. The crash involved a plane--NTSB jurisdiction. If any ranking
dignitaries were on hand, the Secret Service had jurisdiction. 
Number one priority: FIRE 
The working fire put the incident scene under the immediate command of the
ranking fire department officer on the scene. The Arlington County Fire
Department assumed control of the fireground and held it for eleven days.
Think about the implications of having a non-military fire chief in charge
of the nation's military headquarters. Some of the missions / tasks that had
to be considered and coordinated included 
*       Fire 
*       Crime scene 
*       Traffic 
*       Search & Rescue 
*       Triage 
*       Treatment and transport of the injured 
*       Evacuation 
*       Impacts on mass transit (the Metro, D.C.'s subway, had shut down) 
*       Securing the fireground/crime scene 
*       Command center designation and stand up 
*       Dignitary Protection 
*       Public information dissemination 
*       Information control 
*       Media relations 
On top of all those missions--and they're not listed in order of
priority--were also added the following concerns and challenges: 
*       health 
*       material acquisition 
*       repairs 
*       identification of injured / casualties 
*       evidence collection 
*       responder management and care 
*       volunteer management 
*       personnel exposure control (physical, emotional, psychological) 
*       communications within and without 
As I said, fire was the first threat and had to be dealt with accordingly.
Because of the nature of the material used in the attack (jet fuel and plane
construction materials, plus all of the unknowns in the cargo hold),
hazardous materials were also an obvious concern. 
The second priority was set as crime scene security. Multiple organizations
had an interest in the scene for multiple facets of the investigation: 
*       FBI: Terrorism investigation 
*       Arlington County PD: local police 
*       Arlington County Fire: fire, search & rescue 
*       National Transportation Safety Board: airline crash 
*       Department of Defense: property manager 
One of the biggest surprises came when Metro buses full of people carrying
volunteers from miscellaneous churches in the "Bible Belt" showed up with
food. Without being asked or recruited, they had taken it upon themselves to
prepare food, load up and deliver it. This is the second example of
Americans taking the initiative where they saw a need. 
Once the fireground was established, it never stopped evolving. It grew and
grew until it eventually became what was called "Camp Unity." Truckloads of
supplies were shipped in. Everything from underwear to food to Kevlar
booties for the search & rescue dogs arrived. Schools nationwide started
drives to collect necessities and get them delivered to either the Pentagon
or the World Trade Center emergency area. This is another example of
Americans stepping up to perform without being asked. 
These examples of American initiative...they are all examples of what
behavior we as a people are capable of when something happens to band us
together. Our patriotism, compassion and national pride all combine to help
us overlook ideological differences. Democrats and Republicans stood
together on September 12, 2001--and no one blamed anyone for anything. Five
years later, I think some could take a lesson from that. 
On the ground at the Pentagon, victims had to be rescued, triaged and
treated. Because of the number of agencies that responded, communications
were difficult. Multiple systems were in use. Different police agencies had
different radio systems, and only a few of them (if any) crossed over to the
fire department communications system. If they did, they didn't in any way
link to the federal systems. Search & rescue was a multi-day effort and was
compounded in the first hour of operations by the unexpected collapse of a
portion of the burned structure. The grisly task of removing and securing
human remains for identification, and then proper burial services was the
job of many of the search & rescue personnel. 
Obviously, the Pentagon was closed for business and evacuated that day. Due
to the attacks that occurred in New York and the unconfirmed rumors of up to
another two dozen hijacked airplanes still circling the skies, mass transit
systems were shut down. Tens of thousands of people who used the Metro bus
and subway systems to get to work every day found themselves unable to use
those same systems to get home. Many just started walking, knowing full well
that they had ten, fifteen or twenty miles ahead of them. They would take
each mile as it came. But they knew they couldn't stay where they were, and
they couldn't use their usual means of transport home. They exercised the
only option left: their two feet. 
Outside of the fireground at the Pentagon, and in New York and at embassies
all around the world, mourners stood in line to see what had happened or to
leave a flag, a rose, a card, etc. For their own safety and to protect the
security of the fireground, accommodations had to be made for them as far as
delineating space, lines, rest areas, water, and so on. As a matter of
reference, one man I know was stuck in Los Angeles for ten days after the
attacks occurred. Upon getting home to the Washington D.C. area at two in
the morning, he decided to drive by the Pentagon and see what he could see.
At two in the morning, he stood in a line. 
As with any major news event, the media had to be kept informed. With
multiple law enforcement, fire, federal and other agencies on hand, who
spoke for whom? Who was authorized? What info could be released? A small
community of satellite communications vans lined up outside the fireground
perimeter. It became clear to the fire chief in command early in the day
that night operations would have to be planned. Lights, sleeping
accommodations, personnel rotations and management of the human resources
pouring into the area all had to be taken into consideration. 
One of the biggest realities felt by those providing emergency services at
the Pentagon was that no reduction in other services occurred. If anything,
due to the emergency school schedule changes, unexpected numbers of people
on the roads, unconfirmed reports of other attacks, etc, the police and fire
departments had more than usual their workload. But they had that work load
on top of the work being done at the Pentagon. It should be noted that
Arlington County, where the Pentagon is, is one of the smallest counties in
the country. Their resources are not unlimited. 
At one point during the firefighting, victim treatment, evacuation and
everything else--at some point a group of Americans carried a huge American
flag up onto the roof of the Pentagon. Those Americans were firemen and
soldiers, and as I look at the picture...seven firemen unrolled that flag
with the help of one soldier, while two firemen and one soldier watched and
another soldier saluted. God bless him. That act of patriotism was a message
to the terrorists: you can hurt AMERICA but you can't defeat AMERICANS. 
One of the oddest things I've ever heard a police officer say was in
reference to the attack on the Pentagon. During a briefing given on police
operations that day, one captain said, "We were lucky." Huh? I wondered how
any person could look at the Pentagon attack and think "we were lucky."
Here's what he meant: 
Arlington County enacted the emergency plans they had developed for the turn
of the millennium. So, they had a plan. And, when you think about it, and
this is mind-blowing all on its own: The institutional leadership of our
country's entire military forces was attacked... and it wasn't even the lead
story in the news. It was the <SECOND< em>news item for the day. Then I
understood when he said, "We were lucky." 
Recovery at the Pentagon went on for weeks. What lessons did we learn? They
are certainly different for the military than for public safety. In the case
of the Pentagon attacks, the military might of the United States was
useless. The devotion and skills of the firefighters and police officers who
responded--at first without any authorization except their own call to
duty--were needed by the country's military command center. 
Counterterrorism expert John Giduck often says, "Terrorists aren't afraid of
America. They ARE afraid of AMERICANS". Why would that be? In two questions
and answers, here's why: 
Q: How long did it take America to respond to the attacks of 9/11?
A: Five years now, and still counting. 
Q: How long did it take <AMERICANS< em>to respond to the attacks of 9/11?
A: Flight 93. 
Here at home--inside our country's borders--on the streets in our
neighborhoods and towns...here we are the front lines. We cops, firemen,
EMTs, deputies, paramedics, volunteers, reserves and career public safety
officers--we are the first to respond to a terrorist attack. We are what
will prevent it. We are the people who step up and do what has to be done,
and think about the horror of it after the fact. We do our jobs...and then
we silently weep later. 
Terrorism is a crime in this country--not an act of war. That means that we
are the people who will have to deal with it when it comes to our shores.
Thankfully, we haven't seen suicide bombers (more accurately called homicide
bombers), vehicle-borne improvised explosive devices (VBIEDs), roadside
improvised explosive devices (IEDs), or attacks on our schools, as occurred
in Beslan, Russia. Thankfully, that war has been fought on the other side of
the oceans that separate us from the horror. But make no mistake, when the
horror occurs, we will be the first to go into harm's way to fight, to
rescue, to protect and to defend. We are our country's front line troops if
the war on terror comes back to our turf. I know we are up to getting the
job done. I just pray we never have to do it. 
I'll leave you with two more thoughts, again both courtesy of Mr. John
Giduck: 
The Russian Special Forces motto is, "If not me, then who?" I challenge each
of you to ask yourself that question and make sure you know the answer: ME. 
And secondly, our worst has got to be better than their best. Make it the
driving motivation in your day. Get all the training you can. Love your
family and enjoy your time with them. Hug your kids good-bye every time you
go to work or send them to school. Act like every day is September 12, 2001.
Fly your flag. Feel the pride. Dedicate yourself to the job. And on those
days when you wonder why you do it, because your boss is being a jerk and
you spilled coffee on your tie, remember to ask yourself that question: If
not me, then who? 
September 11, 2001: Never Forget.
Web Links: 
*       Borelli Consulting, Inc. <http://www.borelliconsulting.com/>  
Lt. Frank Borelli <mailto:[EMAIL PROTECTED]>  is the Training
Commander for the Fairmount Heights Police Department (in Maryland on the
border of Washington, D.C.) and has been an instructor since 1989. Pulling
on his six-year military background and twenty-year police background, Lt.
Borelli regularly writes equipment evaluations and incorporates new
technologies into his training programs as practical. Currently Lt. Borelli
teaches use of force programs at all levels of law enforcement and
corrections.


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