Re: [otrs] Ticket Process do not add attachments
Hi Alvaro, > On Aug 23, 2018, at 12:55 AM, Alvaro Cordero wrote: > > I found out that when creating a Ticket Process or using any of the AD, even > if I can choose an attachment it does not get attached to the Ticket. I can > use a regular note screen and add attachments. > Should be fixed in the next patch level. See https://bugs.otrs.org/show_bug.cgi?id=14014 and https://github.com/OTRS/otrs/blob/rel-6_0/CHANGES.md - Roy - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs
[otrs] Ticket Process do not add attachments
Hello, I am using otrs-community version 6.0.10 with some processes configured. My installation es running on CentOS 7.5. with apache and MariaDB. My ArticleStorge Module is set to File System. I found out that when creating a Ticket Process or using any of the AD, even if I can choose an attachment it does not get attached to the Ticket. I can use a regular note screen and add attachments. Has anyone seen this issue before. I don't see any logs on this issue. -- *Alvaro Cordero RetanaConsultor de Tecnologias* *Tel: 22585757 ext 123* *Email:* alv...@gridshield.net - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs
