[otrs] Gael L'HOPITAL est absent

[glhopital]

Je serai absent(e) du  08/08/2003 au 01/09/2003.

Je répondrai à vos messages à mon retour.
Si votre demande revêt un caractère d'urgence, contactez directement à
Pierre Biragnet.



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Re: [otrs] new ticket notification problems

[Martin Edenhofer]

Hi Sean,

On Wed, Aug 20, 2003 at 04:48:48PM -0400, Sean Ellicott wrote:
> I have installed OTRS 1.13 on a new redhat 9 installation
> everything seems to be working correctly except the new ticket notification emails.
> 
> they are only being sent to one person weather they are part of the group assigned 
> to the queue or not.
> 
> it is user ID 2
> 
> the first user i created
> 
> does anybody have any ideas?

Maybe this part helps you: 
 
 -=> http://doc.otrs.org/1.1/html/system-notification.html#SYSTEM-NOTIFICATION-AGENT

Normally the new ticket notification is working fine, please check it again.

  Martin

--
Martin Edenhofer -  - http://martin.edenhofer.de/
--
Perfection is our goal, excellence will be tolerated. -- J. Yahl

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