Re: [otrs] Installation of ITSM fails on v2.2
Sorry, I missed to extract the archive otrs-itsm-1.0-beta2.tar.gz. After that, I completed the installation as described in INSTALL.ITSM. Why is the installation splited into 7 OPMs - therefore the installation if very time-comsuming. Alex Alexander Scholler schrieb: > Hi, > > I want to install the package otrs-itsm-1.0-beta2.tar.gz on a running > otrs-2.2.0-beta2.tar.gz. > > Whether I try it with the webgui or with bin/opm.pl -a install -p > /path-to/package > it fails with > > ### > jERROR: OTRS-opm-81 Perl: 5.8.8 OS: linux Time: Mon Apr 23 > 07:48:51 2007 > > Message: C-Parser: > not well-formed (invalid token) at line 1, column 0, byte 0 at > /usr/lib/perl5/vendor_perl/5.8.8/i586-linux-thread-multi/XML/Parser.pm > line 187 > ! > > Traceback (4624): >Module: Kernel::System::XML::XMLParse (v1.55) Line: 1040 >Module: Kernel::System::Package::PackageParse (v1.63) Line: 1400 >Module: ./opm.pl (v1.16) Line: 288 > > Can't use an undefined value as a HASH reference at > /home/otrs-2.2.0-beta2/Kernel/System/Package.pm line 1458. > ### > > Any suggestions...? > > Bye, Alex ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
[otrs] Re: otrs Digest, Vol 45, Issue 27
Hallo Lieber Kunde, Dies ist meine persönliche E-Mail Adresse, und vom 6.4 bis zum 23.4 wegen Urlaub nicht erreichbar. Für Supportfragen wenden Sie sich bitte an das bereitgestellte Supportforum. Im Forum beantworten unsere Supportmitarbeiter Werktags Ihre Anfragen. In Dringenden Fällen wenden Sie sich bitte an meinen Kollegen Herrn Winger, [EMAIL PROTECTED] , oder bei technischen Problemen an Herrn Hinsche [EMAIL PROTECTED] mfg, xt:Commerce Mario Zanier E-Mail: [EMAIL PROTECTED] ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
[otrs] Installation of ITSM fails on v2.2
Hi, I want to install the package otrs-itsm-1.0-beta2.tar.gz on a running otrs-2.2.0-beta2.tar.gz. Whether I try it with the webgui or with bin/opm.pl -a install -p /path-to/package it fails with ### jERROR: OTRS-opm-81 Perl: 5.8.8 OS: linux Time: Mon Apr 23 07:48:51 2007 Message: C-Parser: not well-formed (invalid token) at line 1, column 0, byte 0 at /usr/lib/perl5/vendor_perl/5.8.8/i586-linux-thread-multi/XML/Parser.pm line 187 ! Traceback (4624): Module: Kernel::System::XML::XMLParse (v1.55) Line: 1040 Module: Kernel::System::Package::PackageParse (v1.63) Line: 1400 Module: ./opm.pl (v1.16) Line: 288 Can't use an undefined value as a HASH reference at /home/otrs-2.2.0-beta2/Kernel/System/Package.pm line 1458. ### Any suggestions...? Bye, Alex ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
[otrs] Company Tickets
I'm trying to figure out how to remove Company Tickets from the customer interface. I have no need or want for that icon and I would like to remove it. Thanks, Jason R. Benedick Workstation Technician Thaddeus Stevens College of Technology ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
