[otrs] How can I disable CustomerCompanySupport

[Tina Kerr]

How do I disable the Company Tickets module from the Customer's Ticket?
I can disable the module from an admin perspective, via SysConfig ==> 
Frontend::Admin::ModuleRegistration
   ==> Frontend::Module###AdminCustomerCompany but
can't seem to find this configuration setting for the Customer Ticket.

It seems logical to have such a setting under SysConfig ==> 
Frontend::Customer::ModuleRegistration
  but there is not.

Please help!

 

Tina Kerr

Manager, Production Support

Office:   214-618-9540

Mobile:  303-884-0058

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[otrs] Assign Signature to Queue

[ml]

Hello List,

how can i assign a signature to a queue? I would like to have diffrent
signatures because my agents have diffrent phone numbers.

I am using OTRS 2.3.1

Thanks,
Mario



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[otrs] Ticket::Frontend::ZoomExpandSort is not working

[ml]

Hello List,

i would like to have my zoomed tickets sorted by the latest ticket
first. Right now my latest ticket is beeing displayed at the very
bottom.

I thought Ticket::Frontend::ZoomExpandSort would solve this, but its not
changing anything.

I am talking about the sortign when you are in a ticket with
Ticket::Frontend::ZoomExpand set to yes.

I am using OTRS 2.3.1


Thanks,
Mario



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