[otrs] TicketCounter.log resets itself.
Hi list, I've seen this issue a few times, and i'm not quite sure what happens. Back in November, I sent a mail to this list named "Autoincrement trouble" where I explained how my TicketIDs had started from scratch. This appears to have happened again (and again). I'm running 2.4.7 on a Windows 2008 R2 installation, and looking at the "otrs\var\log\ticketcounter.log" the number in there matches what the otrs system uses. However, looking at the "Previous Versions" of this file, it seems as if it's jumping a bit back and forth. For example, some day last week, it said "5879" and 6 hours later it said "3094". Can anyone explain to me what the purpose of ticketcounter.log is and what may cause this behavior? I do not want my otrs to start over with the Ticket IDs every other week, but I'm still not sure what happens. Can anyone help? Thanks. -- Kind regards /Sune T. - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Re: [otrs] SystemMonitoring
Otrs would only send follow up notifications if the agent has the queue where the ticket is in in his "My Queues" under preferences, and enabled follow up notifications in his preferences as well. Hope this helps, Mike. On Wednesday, January 12, 2011, fevin Kagen wrote: > Hi- > I've just upgraded to 3.0.4 and everything looks great. I am having one > problem related to my integration with Nagios. In our old system, Nagios > would send a recovery email to otrs when an issue was resolved. This > resulted in a "Follow Up" notification being sent to the agent as well as the > ticket being automaticly closed. In the new system, the ticket is closed, > but no notification is sent. I am able to go into "Notifications (Events)" > and configure a notification for closed tickets, but this is less than > ideal. Does anyone know why 3.0.4 doesn't send a "Follow Up" notification on > SystemMonitoring recovery mails? Any idea how to make this work? > Thanks- > fevin > - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Re: [otrs] OTRS system giving 500 internal server error
[Moving the thread back to the group]
Pradumna, any one (or all) of those Perl interpreter errors could cause a
500 error at the server level. I'd start with the most recent first.
Hugh
On Wed, Jan 12, 2011 at 8:31 AM, Pradumna Maheshwari <
pradumna.maheshw...@tcs.com> wrote:
>
> Hello Hugh,
>
> How r u...?
>
> As you said, I checked log files for both OTRS and Perl.
>
> There are few files in Perl logs like ‘PerlEx-Err-001'..‘PerlEx-Err-005'
> having few errors.
>
>- Terminating on signal SIGTERM(15)
>- [Mon Nov 15 09:50:26 2010] -e: Odd number of elements in anonymous
>hash at C:/inetpub/wwwroot/OTRS/bin/cgi-bin/../../Kernel/Config.pm line
> 223.
>- C:/inetpub/wwwroot/OTRS/bin/cgi-bin/../../Kernel/Config.pm line 223.
>ERROR: Can't write C:/inetpub/wwwroot/OTRS/var/log/otrs.log.error:
>Permission denied
>
>
>- ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: MSWin32 [Thu Jan 6 09:52:08
>2011] index.pl: Use of uninitialized value $Param{"OP"} in substitution
>(s///) at
>C:/inetpub/wwwroot/OTRS/bin/cgi-bin/../../Kernel/Output/HTML/Layout.pm line
>1178, line 275.
>
>
>- [Thu Dec 2 09:41:05
>2010][Error][Kernel::System::CustomerUser::LDAP::new][151] First bind
>failed! Unexpected EOF
>
>
>
> I searched a lot, but was not successful to know why am I getting '500
> internal server error'..?
>
> It seems problem in LDAP connection or some network problem...?
>
>
> If you get any thing on this, please let me know.
>
> Thanks a lot.
>
> Pradumna Maheshwari
> Tata Consultancy Services
> Cell:- +919930333734
> Mailto: pradumna.maheshw...@tcs.com
> Website: http://www.tcs.com
>
> Experience certainty.IT Services
>Business Solutions
>Outsourcing
>
>
>
>
>*Re: [otrs] OTRS system giving 500 internal server error*
> *Hugh Kelley * to: Pradumna Maheshwari
> 12/23/2010 07:08 PM
>
>
>
> --
>
>
>
> No, I do not know why you are receiving that error.
>
> I suggest you check the OTRS log and the Perl interpreter log. You
> can usually find the hint you need in one of those.
>
> Hugh
>
> On 12/23/10, Pradumna Maheshwari wrote:
> > Hello Hugh,
> >
> > Thanks a lot for your reply
> >
> > But can you please tell me why am I getting '500 internal server error'
> > error ?
> >
> > And after restarting the IIS server, its all fine. Is it some cache
> problem
> > or performance issue ?
> >
> >
> >
> >
> > Thanks and Regards-
> >
> >
> >
> > Pradumna Maheshwari
> > Tata Consultancy Services
> > Cell:- +919930333734
> > Mailto: pradumna.maheshw...@tcs.com
> >
> >
> >
> > -Forwarded by Pradumna Maheshwari/MUM/TCS on 12/23/2010 05:36PM -
> >
> >> To: otrs@otrs.org, otrs-boun...@otrs.org
> >> From: Pradumna Maheshwari/MUM/TCS
> >> Date: 12/22/2010 07:43PM
> >> Subject: OTRS system giving 500 internal server error
> >>
> >>
> >>
> >>
> >> Hello all
> >>
> >> I have a problem that, sometimes OTRS system suddenly gets down, giving
> >> "500 internal server error" error.
> >>
> >> For this, I simply restart IIS server and then it starts again. I am
> using
> >> IIS7.
> >>
> >> What could be the possible reasons?
> >>
> >> Also tell me which module I should use for OTRS in IIS under 'Handler
> >> Mapping'- CGImodule or ISAPIModule ? Currently I am using ISAPI.
> >>
> >> Thanks a lot for your response...
> >>
> >> Regards-
> >>
> >> Pradumna Maheshwari
> >
> >
> > =-=-=
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Re: [otrs] SystemMonitoring
It's actually not an upgrade. It's a fresh install. We are actually abandoning our old system and starting new w/ 3.0.2. I supposed I can make it work. It just seems like it worked so well before and I figured I must be missing something obvious. Thanks again for the help. On Wed, Jan 12, 2011 at 2:49 PM, Michiel Beijen wrote: > What was the version you upgraded from? > What's the big drawback of using an event-based notification? > -- > Mike > > On Wed, Jan 12, 2011 at 8:26 PM, fevin Kagen wrote: > > Hi- > > Thanks for the reply. I do have the ticket in one of "My Queues" and I > have > > follow ups enabled. If I don't Acknowledge the nagios alert and nagios > > sends a second email, I do get a follow up notification from OTRS. > However > > when the nagios alert is changed from WARNING or CRITICAL to OK, a final > > email is sent. This email is received by OTRS and it ultimately closes > the > > ticket. What used to happen, is that OTRS would forward me a copy of > that > > mail as a "follow up" before closing the ticket. Now, it simply closes > the > > ticket without any form of notification. > > > > The issue is that I then have to log into otrs or nagios to see the > current > > status of the ticket. In the past I would see the ticket being opened in > my > > email and then later closed. > > > > Thanks in advance for any insight you may be able to offer. > > fevin > > > > On Wed, Jan 12, 2011 at 1:30 PM, Michiel Beijen < > michiel.bei...@gmail.com> > > wrote: > >> > >> Otrs would only send follow up notifications if the agent has the > >> queue where the ticket is in in his "My Queues" under preferences, and > >> enabled follow up notifications in his preferences as well. > >> > >> Hope this helps, > >> > >> Mike. > >> > >> > >> On Wednesday, January 12, 2011, fevin Kagen > wrote: > >> > Hi- > >> > I've just upgraded to 3.0.4 and everything looks great. I am having > one > >> > problem related to my integration with Nagios. In our old system, > Nagios > >> > would send a recovery email to otrs when an issue was resolved. This > >> > resulted in a "Follow Up" notification being sent to the agent as well > as > >> > the ticket being automaticly closed. In the new system, the ticket is > >> > closed, but no notification is sent. I am able to go into > "Notifications > >> > (Events)" and configure a notification for closed tickets, but this is > less > >> > than ideal. Does anyone know why 3.0.4 doesn't send a "Follow Up" > >> > notification on SystemMonitoring recovery mails? Any idea how to make > this > >> > work? > >> > Thanks- > >> > fevin > >> > > >> - > >> OTRS mailing list: otrs - Webpage: http://otrs.org/ > >> Archive: http://lists.otrs.org/pipermail/otrs > >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > > > - > > OTRS mailing list: otrs - Webpage: http://otrs.org/ > > Archive: http://lists.otrs.org/pipermail/otrs > > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > > - > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
[otrs] (no subject)
hello, someone else will arrive MESSAGES triplicate, or is it just my problem. Julio Cesar Angulo Quiroz Telf.: 997066155 - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Re: [otrs] Customer_company not available 3.0 (upgraded) - bug ?
Hi Mike, mmmh, I can try to look into some old backup and if I find something I'll report on this thread. (Unfortunally next Monday 'couse I'm out of office till then) In the mean time thank you for your interest. See You soon MV On Wed, Jan 12, 2011 at 8:52 PM, Michiel Beijen wrote: > Hi Marco, > > I've already upgraded quite a few systems to OTRS 3 and have not seen > it before. > Usually I guess it's good practice to check your ZZZAuto.pm for any > 'suspicious' entries anyway. > Do you know the value of this sysconfig option in ZZZAuto BEFORE doing > the upgrade? > -- > Mike > > On Mon, Jan 10, 2011 at 4:36 PM, Marco Vannini > wrote: > > Hi there, > > It is possible that after an upgrade you cannot view customer_company > module > > from the admin panel ? > > I've discovered this on 2 upgraded system and solved only after the > removing > > of the empty RO in sysadmin (see attachment) > > MV > > - > > OTRS mailing list: otrs - Webpage: http://otrs.org/ > > Archive: http://lists.otrs.org/pipermail/otrs > > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > > - > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Re: [otrs] Customer_company not available 3.0 (upgraded) - bug ?
Hi Marco, I've already upgraded quite a few systems to OTRS 3 and have not seen it before. Usually I guess it's good practice to check your ZZZAuto.pm for any 'suspicious' entries anyway. Do you know the value of this sysconfig option in ZZZAuto BEFORE doing the upgrade? -- Mike On Mon, Jan 10, 2011 at 4:36 PM, Marco Vannini wrote: > Hi there, > It is possible that after an upgrade you cannot view customer_company module > from the admin panel ? > I've discovered this on 2 upgraded system and solved only after the removing > of the empty RO in sysadmin (see attachment) > MV > - > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Re: [otrs] SystemMonitoring
What was the version you upgraded from? What's the big drawback of using an event-based notification? -- Mike On Wed, Jan 12, 2011 at 8:26 PM, fevin Kagen wrote: > Hi- > Thanks for the reply. I do have the ticket in one of "My Queues" and I have > follow ups enabled. If I don't Acknowledge the nagios alert and nagios > sends a second email, I do get a follow up notification from OTRS. However > when the nagios alert is changed from WARNING or CRITICAL to OK, a final > email is sent. This email is received by OTRS and it ultimately closes the > ticket. What used to happen, is that OTRS would forward me a copy of that > mail as a "follow up" before closing the ticket. Now, it simply closes the > ticket without any form of notification. > > The issue is that I then have to log into otrs or nagios to see the current > status of the ticket. In the past I would see the ticket being opened in my > email and then later closed. > > Thanks in advance for any insight you may be able to offer. > fevin > > On Wed, Jan 12, 2011 at 1:30 PM, Michiel Beijen > wrote: >> >> Otrs would only send follow up notifications if the agent has the >> queue where the ticket is in in his "My Queues" under preferences, and >> enabled follow up notifications in his preferences as well. >> >> Hope this helps, >> >> Mike. >> >> >> On Wednesday, January 12, 2011, fevin Kagen wrote: >> > Hi- >> > I've just upgraded to 3.0.4 and everything looks great. I am having one >> > problem related to my integration with Nagios. In our old system, Nagios >> > would send a recovery email to otrs when an issue was resolved. This >> > resulted in a "Follow Up" notification being sent to the agent as well as >> > the ticket being automaticly closed. In the new system, the ticket is >> > closed, but no notification is sent. I am able to go into "Notifications >> > (Events)" and configure a notification for closed tickets, but this is less >> > than ideal. Does anyone know why 3.0.4 doesn't send a "Follow Up" >> > notification on SystemMonitoring recovery mails? Any idea how to make this >> > work? >> > Thanks- >> > fevin >> > >> - >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > - > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Re: [otrs] Statistic for first response time escalade
Hi folks, Sorry to bother again. I tried multiple combinations of X-axis, data series, filtered or not and I still can't get stats about the first-time-response-escalated tickets. Any clue to achieve this ? Thanks, Ionel Le 15 déc. 2010 à 14:55, GARDAIS Ionel a écrit : > Hi, > > I'm trying to generate a graph for tickets that has been escalated for first > response time. > I created a TicketAccumulation statistic, with the first response time > escalation as the X axis and the queue as the data source. > > Unfortunately, I only get a flat line, whereas I know that tickets has been > escalated in the chosen time-frame. > For instance, a ticket has been created on Dec-08. The queue where it lives > in had a first response time escalation set to 360 minutes. > The agents get an email after that time but the ticket is not shown in the > graph. > > > Does it only retrieve the "currently escalated" tickets or "all tickets that > has been escalated" ? > > My need is to get an history of all tickets that has been > first-time-response-escalated during the last X weeks. > > Thanks, > Ionel > - > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Re: [otrs] SystemMonitoring
Hi- Thanks for the reply. I do have the ticket in one of "My Queues" and I have follow ups enabled. If I don't Acknowledge the nagios alert and nagios sends a second email, I do get a follow up notification from OTRS. However when the nagios alert is changed from WARNING or CRITICAL to OK, a final email is sent. This email is received by OTRS and it ultimately closes the ticket. What used to happen, is that OTRS would forward me a copy of that mail as a "follow up" before closing the ticket. Now, it simply closes the ticket without any form of notification. The issue is that I then have to log into otrs or nagios to see the current status of the ticket. In the past I would see the ticket being opened in my email and then later closed. Thanks in advance for any insight you may be able to offer. fevin On Wed, Jan 12, 2011 at 1:30 PM, Michiel Beijen wrote: > Otrs would only send follow up notifications if the agent has the > queue where the ticket is in in his "My Queues" under preferences, and > enabled follow up notifications in his preferences as well. > > Hope this helps, > > Mike. > > > On Wednesday, January 12, 2011, fevin Kagen wrote: > > Hi- > > I've just upgraded to 3.0.4 and everything looks great. I am having one > problem related to my integration with Nagios. In our old system, Nagios > would send a recovery email to otrs when an issue was resolved. This > resulted in a "Follow Up" notification being sent to the agent as well as > the ticket being automaticly closed. In the new system, the ticket is > closed, but no notification is sent. I am able to go into "Notifications > (Events)" and configure a notification for closed tickets, but this is less > than ideal. Does anyone know why 3.0.4 doesn't send a "Follow Up" > notification on SystemMonitoring recovery mails? Any idea how to make this > work? > > Thanks- > > fevin > > > - > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Re: [otrs] SystemMonitoring
Otrs would only send follow up notifications if the agent has the queue where the ticket is in in his "My Queues" under preferences, and enabled follow up notifications in his preferences as well. Hope this helps, Mike. On Wednesday, January 12, 2011, fevin Kagen wrote: > Hi- > I've just upgraded to 3.0.4 and everything looks great. I am having one > problem related to my integration with Nagios. In our old system, Nagios > would send a recovery email to otrs when an issue was resolved. This > resulted in a "Follow Up" notification being sent to the agent as well as the > ticket being automaticly closed. In the new system, the ticket is closed, > but no notification is sent. I am able to go into "Notifications (Events)" > and configure a notification for closed tickets, but this is less than > ideal. Does anyone know why 3.0.4 doesn't send a "Follow Up" notification on > SystemMonitoring recovery mails? Any idea how to make this work? > Thanks- > fevin > - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Re: [otrs] SystemMonitoring
Otrs would only send follow up notifications if the agent has the queue where the ticket is in in his "My Queues" under preferences, and enabled follow up notifications in his preferences as well. Hope this helps, Mike. On Wednesday, January 12, 2011, fevin Kagen wrote: > Hi- > I've just upgraded to 3.0.4 and everything looks great. I am having one > problem related to my integration with Nagios. In our old system, Nagios > would send a recovery email to otrs when an issue was resolved. This > resulted in a "Follow Up" notification being sent to the agent as well as the > ticket being automaticly closed. In the new system, the ticket is closed, > but no notification is sent. I am able to go into "Notifications (Events)" > and configure a notification for closed tickets, but this is less than > ideal. Does anyone know why 3.0.4 doesn't send a "Follow Up" notification on > SystemMonitoring recovery mails? Any idea how to make this work? > Thanks- > fevin > - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Re: [otrs] state "Pending auto close"
Ticket is mark as closed after the delay so if you "pending close" on monday for 24h, it will be seen as "closed" on tuesday. Ionel Le 12 janv. 2011 à 14:18, Francisco Luis a écrit : > ah okas, thank you very much Ionel, and this influences the time counted? > > 2011/1/12 GARDAIS Ionel > Hi Francisco, > > "Pending auto close" sets a delay after which the ticket will be closed, if > the customer did not add new informations. > "Pending auto close -" and "Pending auto close +" are the same as "close > unsuccessful" and "close successful" respectivly : it allows to say "this > ticket is closed but the issue is not resolved". > > Ionel > > > Le 12 janv. 2011 à 13:57, Francisco Luis a écrit : > > > Hello, > > > > What is the function of the state "pending auto close"? and what is the > > difference between "pending auto close+" and "pending auto close-" > > - > > OTRS mailing list: otrs - Webpage: http://otrs.org/ > > Archive: http://lists.otrs.org/pipermail/otrs > > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > - > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > - > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
[otrs] SystemMonitoring
Hi- I've just upgraded to 3.0.4 and everything looks great. I am having one problem related to my integration with Nagios. In our old system, Nagios would send a recovery email to otrs when an issue was resolved. This resulted in a "Follow Up" notification being sent to the agent as well as the ticket being automaticly closed. In the new system, the ticket is closed, but no notification is sent. I am able to go into "Notifications (Events)" and configure a notification for closed tickets, but this is less than ideal. Does anyone know why 3.0.4 doesn't send a "Follow Up" notification on SystemMonitoring recovery mails? Any idea how to make this work? Thanks- fevin - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
[otrs] QueueView Small Subject Length
Hi- I've just upgraded to 3.0.4 and everything looks great. I do have one change I would like to make that I can't seem to figure out. When I am in the "QueueView (Small), the subject line is limited to 30 characters followed by [...]. I would like to increase the default value of 30. Does anyone know where I can do this? Thanks! fevin - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Re: [otrs] Customers without mail
On 07.01.11 14:35, Steve Durbin wrote: > The solution we are using is to create a mail "sink". Using Postfix (or > any other mail client) it's fairly easy to set email addresses that just > throw the mail away. > > Here, if you send an email to dummy-(anything)@help.bridgend.gov.uk it > just gets thrown away. This allows us to have *unique* emails for use as > OTRS customer IDs without the user actually having to have email. > > We did this by configuring Postfix with a virtual-regexp as: > > /^dummy-(.*)@help.bridgend.gov.uk/ devn...@localhost > > And then in aliases: > > devnull: |/usr/local/bin/devnull wouldn't be devnull: /dev/null just enough? > The script then just consists of "cat >/dev/null". We only used a script > because it's cleaner in the aliases files. There are simpler ways of > configuring mail clients, but we found this the cleanest for us as the > OTRS box already had Postfix on it. I wonder if it wouldn't be better to add support for customers with no e-mail addresses... -- Matus UHLAR - fantomas, uh...@fantomas.sk ; http://www.fantomas.sk/ Warning: I wish NOT to receive e-mail advertising to this address. Varovanie: na tuto adresu chcem NEDOSTAVAT akukolvek reklamnu postu. "One World. One Web. One Program." - Microsoft promotional advertisement "Ein Volk, ein Reich, ein Fuhrer!" - Adolf Hitler - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
