Re: [otrs] ACL w/ ArticleType
Hi Roy, actually ACL should be called (and is called in the code) TicketACL, so there is no function down to articles unfortunately, not to config items, changes, workorders, faq items, etc. This might change in a future version. On 30.11.2011, at 07:28, Roy Kaldung wrote: > Is it possible to use ArticleType in an ACL? > I'd like to prevent note-external for specific user. -- Cheers, Nils http://webint.cryptonode.de / a Fractal project - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
[otrs] Value too long error
Hi guys, I have this system that it's sending error messages to a specific queue in my Otrs installation. Sometimes the email subject is too long (more than 255 characters) and I'm getting an error on the Otrs db side since the "title" column in the ticket table is a 255 varchar. Since I cannot shorten the other system email's subject I was wondering if altering the title column (to 600 characters) might have some unexpected side effect on my working Otrs installation. If somebody can comment on this, I will appreciate it. Regards, Mariano - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Re: [otrs] Invalid S/MIME signatures
anyone? -- MAX-PLANCK-INSTITUT fuer Radioastronomie Jan Behrend - Rechenzentrum Auf dem Huegel 69, D-53121 Bonn Tel: +49 (228) 525 359, Fax: +49 (228) 525 229 jbehr...@mpifr-bonn.mpg.de http://www.mpifr-bonn.mpg.de - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
[otrs] ACL w/ ArticleType
Hi Is it possible to use ArticleType in an ACL? I'd like to prevent note-external for specific user. tia, Roy -- Roy Kaldung - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
