. Also, I'd consider whether filesystem/FS storage of attachment would be a 
better choice if they're that important to your workflow, as they'd be out of 
the database and able to be backed up via filesystem.

I would probably concur.

Wrt to where attachments are stored, if storing the attachments in the 
filesystem isn't the default (haven't looked), it should be. Storing the 
attachments in the DBMS is almost always a Bad Idea for a number of reasons (DB 
performance, backup size explosion, etc, etc, etc,), and the default should be 
the "smart" option.
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