[otrs] FAQ Permissions

2009-03-11 Thread Andrew Long
I am wondering if it is possible to restrict what categories of FAQ a
customer can see. Currently, logging in as a customer, you can see all
FAQ categories (folder hierarchy) even though access to particular FAQ
is restricted. We would like a customer not to see categories (which
might have other customer names, etc) for which he does not have
permissions.

Any help appreciated.

(sorry for the re-post, I thought I may have been non-compliant by omitting
the [otrs] in my previous subject line)

Andrew Long
EscapeWire Solutions, LLC
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[otrs] FAQ permissions

2009-03-09 Thread Andrew Long
I am wondering if it is possible to restrict what categories of FAQ a
customer can see. Currently, logging in as a customer, you can see all
FAQ categories (folder hierarchy) even though access to particular FAQ
is restricted. We would like a customer not to see categories (which
might have other customer names, etc) for which he does not have
permissions.

Any help appreciated.

Andrew Long
-
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
http://www.otrs.com/en/support/enterprise-subscription/