From: Harishkumar
[mailto:[EMAIL PROTECTED]]
Sent: Saturday, April 29, 2006
6:55 PM
To: 'otrs@otrs.org'
Subject: FW: OTRS problem in
customer.pl
From: Harishkumar
[mailto:[EMAIL PROTECTED]]
Sent: Saturday, April 29, 2006
6:34 PM
To: '[EMAIL PROTECTED]';
'dev@otrs.org'
Cc: '[EMAIL PROTECTED]'
Subject: OTRS problem in
customer.pl
Dear Sir / Madam
Request you you to please suggest on the following problem
in the OTRS
1 ) Using customer.pl , when customer creates the ticket
, and then press submit
icon , the response of the server goes tremendously slow , it takes
long time for bottom bar to complete .
2 ) Is there any problem of database ,??? , when we checked
with empty database , the response was quite good . , .
3 ) Can we purge the old and closed tickets from the
database , please suggest on this , how can we do this
Thanks and Regards
Harish kumar
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